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Estancia Rio de Los Ciervos

Property class: 3

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Photo gallery for Estancia Rio de Los Ciervos

A spacious hallway with wooden floors, large windows, and various potted plants. - Estancia Rio de Los Ciervos (Punta Arenas)
A dining table set with various dishes, including cookies and bread, in a room with wooden chairs and a view of the outdoors. - Estancia Rio de Los Ciervos (Punta Arenas)
A neatly made bed with two patterned pillows, a lamp on a bedside table, and a window with curtains. - Estancia Rio de Los Ciervos (Punta Arenas)
A two-story building with a red roof and multiple windows. - Estancia Rio de Los Ciervos (Punta Arenas)
A greenhouse with a central walkway and rows of plants on either side. - Estancia Rio de Los Ciervos (Punta Arenas)
You can look forward to free full breakfast, a garden, and laundry facilities at Estancia Rio de Los Ciervos. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar and a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

A neatly made bed with white linens, two bedside lamps, a painting on the wall, and a window with curtains.

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a window with curtains, a bedside table, and a lamp.

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Punta Arenas, Estancia Rio de Los Ciervos is in the suburbs and by the sea. Port of Punta Arenas and Club Andino Centro de Ski are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Centro Cultural Braun Menendez and Museo Naval y Maritimo. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and ecotours. Visit our Punta Arenas travel guide
Map
Km. 5.5 y Medio sur Rio de los ciervos, Office: Jose Nogueira No. 1255, Punta Arenas, Magallanes, 6200000

What's nearby

  • An aerial view of a coastal city with dense housing, a harbor with ships, and a clear view of the ocean.
    Port of Punta Arenas
    6 min drive - 4.0 miles
  • A historic building with ornate architecture, a dome, and a statue in front.
    Palacio Sara Braun
    7 min drive - 4.6 miles
  • A bronze bust sculpture of a man with a formal attire, set against a backdrop of trees and a clear sky.
    Plaza Munoz Gamero
    7 min drive - 4.6 miles
  • A coastal town with colorful buildings, a prominent yellow building with a sign, and a view of the sea and distant cityscape.
    Cerro la Cruz Viewpoint
    7 min drive - 4.2 miles
  • Costanera del Estrecho
    5 min drive - 3.6 miles

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    25 min drive

Restaurants

  • La Chaira - Grill&Wines
    5 min drive
  • Bodega 87
    5 min drive
  • Patagonia Blend
    5 min drive
  • San Telmo
    5 min drive
  • El Fogon de Lalo
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • 2 steps to reach entrance
  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1920
  • Renovated entire property - July 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Individually decorated
  • Individually furnished
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 12:30 AM and 6:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 7 and October 15.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CLP 20000 per pet, per day, plus a one-time cleaning fee of CLP 10000
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CLP 30000 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CLP 20000 per pet, per day plus CLP 10000 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 12:30 AM and 6:30 AM
  • Crib (infant bed) fee: CLP 30000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Estancia Rio de Los Ciervos pet-friendly?

Yes, Estancia Rio de Los Ciervos allows dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of CLP 20000 per pet, per day. A cleaning fee of CLP 10000 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Estancia Rio de Los Ciervos?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from 12:30 AM–6:30 AM for a fee.

What time is check-out at Estancia Rio de Los Ciervos?

Check-out is at 11:00 AM.

Does Estancia Rio de Los Ciervos provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Estancia Rio de Los Ciervos located?

This family-friendly Punta Arenas hotel is located by the sea, within 3 mi (5 km) of Port of Punta Arenas and Costanera del Estrecho. Centro Cultural Braun Menendez and Museo Naval y Maritimo are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Estancia Rio de Los Ciervos Reviews

9.0

Wonderful

9.4

Cleanliness

7.6

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 21 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The rooms were large and well equipped. The staff was friendly, helpful, and had excellent English. There is dinner available at the on site restaurant. It was both reasonably priced and delicious. Breakfast, included in the room rate, was also great.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel! Super comfortable! The attention is great. Delicious breakfasts and dinners. My family and I had a very good time at this hotel. I recommend this property to every one who comes to Punta Arenas.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
After leaving this hotel, I stayed at The Singular Patagonia, which is even more luxurious. By comparison, the service at Estancia Río de los Ciervos is outstanding. All staff members are attentive, genuinely helpful, and proactive in solving problems. Every staff member seems happy and truly welcoming, making you feel appreciated as a guest on vacation. You can also book a penguin tour directly through the hotel at a very reasonable price.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at that property . The staff , Gladis and Matias were so warm, doing everything they could to make our stay comfortable. It felt very authentic, more like a bed and breakfast, country living .They did cook us a wonderful lunch. We loved the setting quiet under beautiful old trees , however if you do not have a rental car you may prefer to stay more in town . The room was spacious, clean and the bed was confortable. The bathroom needs updating .
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Cozy, clean and friendly step into history!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This is a very quiet little hotel just outside Punta Arenas. It seems like it's an old house that was converted. The floors are squeaky but everything else is very quiet. When we checked in we weren't given a key--in fact, a key was never mentioned, so we figured this was more of a BnB-type of place and we never locked our door. When we checked out we found out we were supposed to receive a key but since we didn't have any problems we laughed it off. The staff is extremely nice and went out of their way to accommodate us. I would stay here again.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Estuvo muy bien son muy amables se esfuerzan en dar un muy buen servicio y está muy bonito el inmueble solo que los baños no corresponden con lo que cobran ; salvo eso todo o demás la ubicación y el desayuno muy bien.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk gammel herskabsvilla i unik stand

Fantastisk gammel herskabsvilla i unik stand. Med originale våben, genstande og fotos på væggene. Store og enormt hyggelige værelser med badekar. Dejlig opholds og spisestue. MEGET venligt personale. Atmosfære i topklasse. Absolut anbefalelsesværdigt sted i udkanten af byen.
Opholdsstue
Opholdsstue
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Chile for my boyfriend and I. We travelled almost 25 hours and the first thing we wanted to do is to check into our hotel as soon as we landed in Punta Arenas. We didn’t have any high expectations at the time but as soon as we walked in we felt so welcomed and warm. Tho it was a very nice short stay, we reallly enjoyed our stay. Our host Carlos was awesome! A beautiful home in a nice beautiful location. Rooms are very clean. Breakfast was nice. Definitely recommend!!! If you plan to see the penguins, the owner apparently has a boat that could take you there.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Pas d’ambiance

Estancia vide...même si l’hôte est très sympathique, le rapport qualité/prix n’est pas extraordinaire. Excentré, voiture obligatoire. Petit dej sommaire. Je pense qu’on peut trouver mieux à Punta Arenas même si les hotels de la ville semblent chers.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local agradável, pessoal simpático, bom atendimento e preços razoáveis. Tem a opção de jantar no hotel. O café da manhã é continental. Bom.
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff (Carlos) was extremely helpful

We had a great stay thanks to Carlos, the administrator. Even the Hotel was 10 mins away from the city center, Carlos made a big difference helping plan our trip. He woke up and called car rentals and tour agencies to find the best deal for us.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si vous aimez la chasse, bienvenu

Très belle estancia, mobilier et décoration d'époque avec exposition d'articles de chasse. Très bon petit déjeuner. Un peu excentré (voiture obligatoire, mais on s'y attend)
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun with a Capital F

We had the best time here! They made us so welcome we couldn't resist dancing spontaneousy to the 80s music they were playing at breakfast. Great quiet, homey feeling, everything you need and easy to park! we had parking issues in town and this is no small situation. Carlos and Gladys are the best! go have fun - unforgettable!
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Imperdible

Es un casco de estancia antiguo transformado en un hotel boutique. Con un servicio de alta categoria y un Chef Especializado en la comida fusion Patagonica.
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country hotel near Punta Arenas

Beautiful place in a wonderful location outside Punta Arenas, Chile. The staff is wonderful, and the food is great.
Stayed 2 nights in Dec 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but hard to find. Do not use google map

This is a nice hotel, a mansion that has been turned into a hotel, so it has a lot of character. The staff tries their best to make you comfortable. However, it is not near the city center and there is nothing to do nearby and no restaurants nearby as well. The main problem is that it is hard to call a taxi because the drivers get lost not knowing where the hotel is.
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un excelente descanso

Un lugar bellísimo para descansar rodeada de naturaleza!
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atencion muy calido el lugar

Nos encanto desde la atencion limpieza comodidad la verdad que lo re comiendo
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar para conocer y disfrutar a pleno

Excelente,un lugar muy limpio silencioso y cómodo a 100 metros del mar y la atención del señor Carlos un lujo en todos los aspectos también el desayuno muy bueno y a la hora que lo pedimos
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Como en la casa de uno

Carlos, el conseje, se desvive por sus clientes. Es además camarero, solucionador de problemas, conocedor de todo, siempre dispuesto a dar lo mejor de sí por sus huéspedes. Volveríamos solo por él.
Stayed 2 nights in Oct 2017
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Short stay, unforgettable memories.

It was a nice short stay with an incredibly attentive and helpful staff, especially Carlos. The hotel is more like a bed and breakfast that could use some significant improvements and updates but did not get in the way of our stay. Overall, we were very happy with our time there.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice secluded location, quaint, very friendly staf

I was welcomed by friendly staff. All my needs were satisfied
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Estancia taken over by the large city

It is a unique place but it probably is worthwhile mentioning that d/t the large expansion of the surrounding city this is not an 'estancia' in the classic sense but rather an antique hotel in the middle of the city.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love!!

We were in Chile for 2 weeks and this was by far the most hospitable stay. The host was SO incredibly friendly and thoughtful. We arrived at almost 1 am and he dispensed with the checkin process bc he knew we were exhausted, letting us take care of registration the next day. When we returned from our outing the next afternoon, we were greeted with such an enthusiastic hello as if we were long lost friends. We felt so welcomed here - really felt like home. This hotel is about 3 miles outside of the main town of Punta Arenas. I loved it - no noise from traffic or people. We actually walked there from town one afternoon and it was a lovely walk along the waterfront. Only about $4000 Chilean pesos if you want to take a cab. The food is only so-so, but doesn't matter too much since there is so much great food in town. Highly recommend La Marmita for a great lunch or dinner in Punta Arenas. I can't recommend Estancia Rio De Los Ciervos enough- if I am ever back in Punta Arenas I will definitely stay there.