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Hotel Cielo y Selva

2.5 star property
Wake up to ocean views at Hotel Cielo y Selva, where mornings start with sea breezes and days unfold between poolside peace and nearby adventures.

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Photo gallery for Hotel Cielo y Selva

Exterior - Hotel Cielo y Selva (Punta Allen)
Outdoor pool - Hotel Cielo y Selva (Punta Allen)
Front of property - Hotel Cielo y Selva (Punta Allen)
Cabin, Private Bathroom, Beach View | Bed sheets - Hotel Cielo y Selva (Punta Allen)
Exterior - Hotel Cielo y Selva (Punta Allen)
This oceanfront hotel provides a peaceful retreat featuring a garden and playground for families. Guests can swim in the outdoor pool, borrow bikes to explore the area, or relax on the terrace with complimentary lobby coffee while enjoying the sea views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Cabin, Private Bathroom, Beach View

Cabin, Private Bathroom, Beach View | Bed sheets

Cabin, Private Bathroom, Beach View

  • Beach view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, Private Bathroom, Beach View

Room, Private Bathroom, Beach View | Bed sheets

Room, Private Bathroom, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Tent, Pool Access, Beachfront

Family Tent, Pool Access, Beachfront | Bed sheets

Family Tent, Pool Access, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Punta Allen, Hotel Cielo y Selva is in a national park and on the beach. Sian Ka'an Biosphere Reserve and Punta Allen Lighthouse are two other places to visit that come recommended. Snorkeling, motor boating, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Punta Allen travel guide
Map
Carretera Tulum - Punta Allen, KM 42, Punta Allen, QROO, 77768

What's nearby

  • Sian Ka'an Biosphere Reserve
    Sian Ka'an Biosphere Reserve
    1 min walk - 0.0 miles
  • Punta Allen Park
    9 min walk - 0.5 miles
  • Punta Allen Dock
    11 min walk - 0.6 miles
  • Sol Caribe Beach
    27 min drive - 6.6 miles

Getting around

  • Tulum Intl. Airport (TQO)
    178 min drive

Restaurants

  • Casa Ascention
    7 min walk
  • Loncheria Lucy
    6 min walk
  • Restaurante Gaytanes
    7 min walk
  • Restaurant Vigia Grande
  • Taco Loco
    9 min walk

About this property

Hotel Cielo y Selva

Hotel near Sian Ka'an Biosphere Reserve
Located close to Punta Allen Lighthouse, Hotel Cielo y Selva provides a terrace, a garden, and a playground. Adventurous travelers may like the cycling at this hotel. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a restaurant.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and coffee/tea in the lobby
  • Tour/ticket assistance and luggage storage
Other amenities include:
  • Rainfall showers and shampoo

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Cielo y Selva Hotel
Hotel Cielo y Selva Punta Allen
Hotel Cielo y Selva Hotel Punta Allen

Frequently asked questions

Does Hotel Cielo y Selva have a pool?

Yes, this property has an outdoor pool.

Is Hotel Cielo y Selva pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cielo y Selva?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cielo y Selva?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Hotel Cielo y Selva located?

Located in Punta Allen, this beachfront hotel is in a national park and within 3 mi (5 km) of Sian Ka'an Biosphere Reserve and Punta Allen Lighthouse.

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Reviews

Hotel Cielo y Selva Reviews

9.0

Wonderful

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 54 out of 82 reviews
Rating 8 - Good. 16 out of 82 reviews
Rating 6 - Okay. 7 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

Reviews

Verified

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Location right on the beach was fantastic and the staff were excellent. We did a tour facilitated by the hotel (and much cheaper than if we’d come from Tulum), which was fantastic.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nicholas

Liked: Amenities, property conditions & facilities
We can only recommend this wonderful hotel. The staff was outstanding and so friendly and the location is perfect right next to the sea.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and wonderful staff. I wish the town would clean up trash along the beach. It was sad to see all that trash.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cielo y Selva is a very convenient option to stay in one of the most beautiful places there is in this world! Staff is great and hotel has good things to relax at the beach.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cielo y Selva, simply speaking , is marvelous. It is peaceful and clean, the sea is beautiful. Staff are exceptional. The chef works magic with The menu. And, they work with local tour operators in a very sustainable way. The only drawback is that access on foot to the Reserve is virtually non-existent. But, if you want to get away from it all, this is a perfect choice. And, I've seen about 40 species of birds here.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. Room was spotless.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was paradise. The only problem is the road from Tulum which is in impossible conditions
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Victor

It is so small, more bathtub
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, if you are looking to disconnect in one of the most beautiful places in the world, this is it!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
This place is the definition of tranquility. Not much happening around here except the waves breaking on the shore and the stars sparkling in the sky. A place to wallow in the natural beauty surrounding you and feel thankful that there are still places like this.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the long bumpy drive. Do not try to drive in a car. SUV or truck only and make sure you have a full tank of gas and plenty of water.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Ana

Disliked: Cleanliness, property conditions & facilities
The location is beautiful, right in front of the beach were you can see the sunrise. However, breakfast is not good (you can go also elsewhere in the village) and the tent were I was installed was full of fleas. In the morning we woke up with flea bites and it was quite unpleasant. Especially because the price is not that low.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service
Location is brilliant. 3 day stay and not once was room serviced. We had stayed 2 times prior. Rented highway price accommodation. Power out at 2 am without ventilation, lights. The site is powered by a grossly inadequate generator. They did not replace toilet paper (brought our own) did not sweep or empty trash cans (beach location and sandy ) but we learned to bring our own broom. Although food for sale the offerings were snack items at best. We know to go into town based on pst experience. It is not luxury or delux in any way. This is glorified camping and should be categorized as such for others. I had not offered any negative feedback in the last however this facility needs a wake up call.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Stephanie Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel que te brinda paz y tranquilidad, desafortunadamente no nos toco la playa que esperabamos habia mucho sargazo que se fue dispersando hasta para el dia que nos fuimos eso no tiene nada que ver con la propiedad , sin embargo disfrutamos de los camastros tomamos el sol, jugamos y comimos super rico la atencion del personal es excepcional realmente marcan la diferencia, regresaremos 100% para desconectanos de la vida en la ciudad
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Karina Ponce

Liked: Cleanliness, property conditions & facilities
Es un espacio para estar en paz, el personal es muy amable. Sería ideal tener mas opciones de alimentos y bebidas.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Yvon

Liked: Cleanliness, amenities, property conditions & facilities
Très bon accueil. Un Havre de paix.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Personalen var fantastisk
Stayed 4 nights in Dec 2025
Verified

8/10 Good

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta frente al mar con una zona de playa extensa y tranquila, la zona por sí misma es hermosa por estar situada en una reserva ecológica sin embargo la habitación era extremadamente pequeña e incómoda y eso que tome de las habitaciones más completas, no se piden grandes servicios pero por lo menos más espacio para el equipaje y colocar las cosas que hagan una estancia más cómoda. El restaurante tiene una carta limitada y en si los alimentos son calidad media
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

MA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar como un paraíso Joana nos ante dio super bien siempre con una sonrisa
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en una de las zonas más privilegiadas que quedan en Quintana Roo y es el lugar perfecto para salir de día a dia. El personal es muy amable y la comida es buena.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este es un lugar perfecto para desconectarse de la vida moderna y conectarse con la naturaleza. Es algo rústico pero es parte del encanto.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Recomiendo mucho el lugar porque Está alejado de la civilización y te desconectas totalmente en la noche, hay estrellas muy visibles, ya que hay poca luz artificial, se recomienda hacer la actividad en grupo para recorrer sian Ka’an , personal súper amable y la comida a precio accesible
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble lugar.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

EVELYN

Liked: Staff & service
Lugar encantador!! Pero el camino es un reto totalmente, muy complicado para vehículos pequeños, el tiempo en ruta se duplica por la calidad de la “brecha”
Stayed 1 night in Jun 2024