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West Hotel

Property class: 3

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Photo gallery for West Hotel

A hotel room with two beds, a wooden floor, a brick accent wall, a wooden door, and a mirror. - West Hotel (Puli)
A hotel entrance with a sign reading "WEST HOTEL" and Chinese characters above it. - West Hotel (Puli)
A parking garage with multiple cars, including a white SUV and a black sedan, and visible parking bay numbers. - West Hotel (Puli)
A multi-story building with illuminated signage reading "WEST HOTEL." - West Hotel (Puli)
A compact kitchen with a wooden countertop, a coffee machine, and a hanging coat rack. - West Hotel (Puli)
Take advantage of a free daily manager's reception, shopping on site, and an outdoor entertainment area at West Hotel. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Twin Room

A hotel room with two beds, a desk, and a chair.

Business Twin Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Quadruple Room, 2 Double Beds

A hotel room with two beds, a small table, and chairs.

Elite Quadruple Room, 2 Double Beds

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Triple Room, 3 Twin Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Classic Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Elite Double Room, 1 King Bed

A bathroom with a white sink, a mirror with a decorative frame, a glass shower enclosure, and a towel rack.

Elite Double Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Quadruple Room, No Windows

A hotel room with two beds, a wooden floor, a brick accent wall, a wooden door, and a mirror.

Economy Quadruple Room, No Windows

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

A hotel room with two beds, a small table, and a view of the city.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room

A hotel room with a large bed, two armchairs, a view of the city through large windows, and a ceiling with a floral pattern.

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Puli, West Hotel is in the city center and in the mountains. Geographic Center of Taiwan and Guanyin Bridge are local landmarks, and some of the area's activities can be experienced at Puli Brewery Factory and Cona's Chocolate Castle. Formosan Aboriginal Culture Village and Lingzhi Mushroom Farm are also worth visiting. Water tubing and canoeing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and hiking/biking trails nearby. Visit our Puli travel guide
Map
No.41, Renai Rd, Puli, Nantou County, 54542

What's nearby

  • Lungnan Natural Lacquerware Museum
    4 min walk - 0.3 miles
  • Puli Town Night Market
    7 min walk - 0.4 miles
  • Puli Brewery Factory
    8 min walk - 0.4 miles
  • Kokomu
    16 min walk - 0.9 miles
  • Geographic Center of Taiwan
    2 min drive - 1.3 miles

Getting around

  • Shuili Checheng Station
    38 min drive
  • Taichung (RMQ)
    69 min drive

Restaurants

  • 胡國雄古早麵
    4 min walk
  • 亞忠爌肉飯
    3 min walk
  • 貴族世家
    5 min walk
  • 蘇媽媽湯圓
    4 min walk
  • 阿開肉圓
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (TWD 200 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: TWD 299 for adults and TWD 299 for children
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 5 buildings
  • 5 floors
  • Baroque architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of TWD 499 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 299 for adults and TWD 299 for children
  • Uncovered self parking fee: TWD 200 per day
  • Pet fee: TWD 499 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Frequently asked questions

Is West Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 3 total). There's a fee of TWD 499 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for TWD 200 per day. Limited spots are available.

What time is check-in at West Hotel?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.

What time is check-out at West Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is West Hotel located?

Located in the heart of Puli, this hotel is within a 10-minute walk of Lungnan Natural Lacquerware Museum, Puli Brewery Factory, and Puli Town Night Market. Kokomu and Geographic Center of Taiwan are also within 2 mi (3 km).

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Reviews

West Hotel Reviews

8.6

Excellent

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 62 out of 143 reviews
Rating 8 - Good. 57 out of 143 reviews
Rating 6 - Okay. 20 out of 143 reviews
Rating 4 - Poor. 3 out of 143 reviews
Rating 2 - Terrible. 1 out of 143 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was first assigned to a room that was totally not cleaned at all. Further, one of 2 keys did not work at all. Later they switched me to another room which was fine and thank them. But again, for the new room, one of 2 keys did not work again.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
ベットメーキングが行われない日があった。
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點好靠近景點，騎機車好停車，鄰近便利商店 吃東西方便
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
停車方便
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
商务出差住过很多次环境舒适 有停车位 房间乾净 交通方便 员工服务友善
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間乾淨、交通方便、有停車位、員工態度不錯，出差商務的好選擇
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大，整體簡單也乾淨，位置方便，有少量的停車位在門口！對面就有全家便利商店。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有停車場就加分 交通方便 房間乾淨 員工親切
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便 员工礼貌 房间乾净还有帮我们升级 此次商务出差很不错
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨客房 員工态度良好 停車交通、饮食方便
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
停车方便
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨 地點優 好停車
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便，房間整體整潔，空間足夠
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
客房清潔乾淨，員工服務態度很好
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
以價格來說，這樣的環境真的很棒了
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Staff & service
如晚入住請先跟飯店人員確認 櫃台服務人員11點下班 採自行房卡進出 走廊地毯很髒 房內算乾淨 位置佳
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
ひとり旅だったので、あれこれ煩くなくて良かったです。
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推薦的旅店

地點適中，價錢合理，CP值還不錯
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雙人房蠻寬敞的，床也特別大，感覺是雙床房併成的！蠻乾淨的！
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間簡單乾淨早餐飯糰不錯吃
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Disliked: Room comfort
木板隔間.隔壁的電視.談話聲音.聲聲入耳. 停車費要收200元.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

五星級的旅館

很棒，還協助升等，以後有機會還會再來
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

初次在埔里住宿就有絕佳體驗

建築還很新，清潔也無問題，空間也頗為寬敞。而最大優勢是位置，其距離所有長程客運最近的站牌僅約百公尺，隔個路口即是全家。往後只要價格不漲太多，都會是去埔里住宿的首選。
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務親切

櫃檯服務人員態度親切，停車需付費，沒有先說明，房間很大，位於埔里市區，對面有全家便利商店很方便。
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
整體來說還好，只是加熱水壺沒得插電不會過電⋯
Stayed 1 night in Dec 2021