ZonaZ Boutique Hotel

3.5 star property
Adults-only hotel with a full-service spa and beach bars

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Deluxe Townhome, 2 Bedrooms | Outdoor pool | Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Point of interest
Courtyard
Deluxe Townhome, 2 Bedrooms | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Front of property
Zona Z Boutique Hotel, near Playa de los Muertos and Malecon, offers continental breakfast, an art gallery, beach bar, hot stone massages, pool with sun loungers, bike rentals, and luggage storage, all supported by helpful multilingual staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Spa
  • Bar

Room options

Available filters for rooms
Showing 1 of 1 room

Deluxe Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL, 48380

What's nearby

  • Playa de los Muertos - 3 min walk - 0.2 miles
  • Olas Altas Street - 3 min walk - 0.2 miles
  • Los Muertos Pier - 5 min walk - 0.3 miles
  • Malecon - 7 min drive - 1.0 mile
  • Cruise Ship Terminal - 17 min drive - 4.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Tuna Azul - ‬3 min walk
  • ‪Cocos Kitchen - ‬3 min walk
  • ‪Piazzetta Ristorante - ‬3 min walk
  • ‪Sky Roof Pinnacle - ‬1 min walk
  • ‪Anonimo - ‬3 min walk

About this property

ZonaZ Boutique Hotel

Hotel located near Playa de los Muertos with rooms renovated in 2025
Located close to Malecon, ZonaZ Boutique Hotel provides free airport drop-off, 4 beach bars, and a terrace. Indulge in a body treatment, reflexology, and a deep-tissue massage at Zona Z Spa & Wellness, the onsite spa. In addition to an art gallery on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Local cuisine breakfast (surcharge), express check-out, and outdoor furniture
  • A nature reserve, coffee/tea in the lobby, and beach towels
  • Bicycle tour information, luggage storage, and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and separate sitting areas.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 52-inch Smart TVs with premium channels
  • Wardrobes/closets, balconies, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Free airport drop-off shuttle from 9:00 AM to 6:00 PM on request

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 14 per person
  • 4 beach bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Art gallery
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 155 square feet of conference space
  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Tile flooring in room

More

  • Renovated guestrooms - June 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 55
Express check-out available

Special check-in instructions

The property charges 2.9 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 7:00 AM

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Beach towels
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Partner property access

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 14.00 per person
  • Late check-out fee: USD 55 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ZonaZ Boutique Hotel Hotel
ZonaZ Boutique Hotel Puerto Vallarta
ZonaZ Boutique Hotel Hotel Puerto Vallarta

Frequently asked questions

Does ZonaZ Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is ZonaZ Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ZonaZ Boutique Hotel?

ZonaZ Boutique Hotel doesn't offer parking.

What time is check-in at ZonaZ Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at ZonaZ Boutique Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 55 (subject to availability).

Does ZonaZ Boutique Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 9:00 AM–6:00 PM on request.

Where is ZonaZ Boutique Hotel located?

Located in Romantic Zone, this spa hotel is within a 5-minute walk of Playa de los Muertos and Bay of Banderas. Malecon and Cruise Ship Terminal are also within 6 mi (10 km).

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Reviews

ZonaZ Boutique Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 138 out of 168 reviews
Rating 8 - Good. 23 out of 168 reviews
Rating 6 - Okay. 4 out of 168 reviews
Rating 4 - Poor. 1 out of 168 reviews
Rating 2 - Terrible. 2 out of 168 reviews

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and cozy. The A/C made the room very cool, which is nice in the Mexico heat.
Stayed 1 night in Jul 2025

10/10 Excellent

Tonali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and super comfortable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property and great location. Easy to walk to beach and restaurants.
Stayed 9 nights in Apr 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to walk to the beach and the malecon but away enough that it was very quiet at night. Very nice hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds was excellent, keyless entry, awesome hotel intro and helpful staff with directions and recommendations, excellent room choice. Room amenities were plenty, beautiful patio backdrop overlooking the pool, HVAC worked great, property located up on a hill with a lot of stairs to climb, which we tackled early during our visit til we started hitting the bars late night coming back exhausted, and wondered whyyyyyyyy lol. If you can’t walk the steps after you party in heat like we did in June there is a funicular avai til the evening 9 or 10pm, otherwise take your time with stairs after hours, it’s part of experience. The property is worth it, near the beach, restaurants, shopping, bars, near a taxi stand as well. Loved the place and would visit again and again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, The small details in the room that makes it cozy, clean and affordable.
Stayed 3 nights in Jul 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay close to what we wanted and a nice quite location for restful sleep.
Stayed 3 nights in Nov 2022

10/10 Excellent

MARCUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and staff! Would stay there again for sure. Great beds, clean room, nice quiet hotel close to the beach!
Stayed 5 nights in Feb 2023

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
It is a lovely little getaway
Stayed 2 nights in Jan 2024

10/10 Excellent

Kimble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Great location in a quiet neighborhood.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Super charming and away from the noise of the beach front, we really enjoyed the intimate nature of the hotel. Friendly staff and amazing little touches make it a must stay for future visits.
Stayed 4 nights in May 2023

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed our stay and breakfast was good with fresh orange juice. Only complaint is that the older woman working on the weekend was a bit rude and unpleasant.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice place! Quaint and homey. Close to beach and nightlife, but far enough away to be quiet and peaceful. Loved everything about ZonaZ. Would definitely stay there again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable accommodations, and a very pleasant and helpful staff. Thanks Marcela!!
Stayed 5 nights in Jan 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful first visit to Puerto Vallarta. ZonaZ is in a great location and we got all of the information we needed about how to get from the airport to the hotel in advance, and plenty of tips about the area when we arrived. Would absolutely book here again next time.
Stayed 5 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Access to room was convenient. Great location. Pool was nothing special, and amenities were never replaced the entire week we stayed there, but overall we were very happy with the place.
Stayed 6 nights in May 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Zonaz hotel. The place is in an amazing location, walking distance to all the main areas. The courtyard and pool are great to hang out in. The staff and owner Siggy are really friendly and cool. Would highly recommend staying here

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel

We stayed here 3 nights. The room was clean and comfortable. We had a small balcony overlooking the courtyard where we enjoyed our coffee every morning. All rooms face the street and have a balcony that overlooks the courtyard. Access requires climbing stairs - fine for us but it might be a challenge for anyone with limited mobility. The staff were very friendly. It’s in a good location - close, but not in the middle of the high-traffic restaurant area. Access by foot does require either climbing long stairs or riding the funicular.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, clean and very comfortable

Our room was great! Cozy, clean and very comfortable. Ziggy and his assistant were so helpful and kind. We really enjoyed our stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very cute and the area was very quite. Only a short stroll to downtown. All facilties were in good working order and the staff were very friendly.
Stayed 7 nights in Feb 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The services were amazing. The place is located in a spot with a lot of hills so you will be doing a lot of walking down and up the hill.
Stayed 5 nights in Jul 2023

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy room. Super close to restaurants and beach. 2-3 blocks from the ocean with an amazing tram right there to get you down the hill. Great safe and convenient neighbourhood. Lovely owners
Stayed 8 nights in Sep 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tricky to find
Stayed 3 nights in Jun 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and easy of communications with the staff. Location is very clean and spacious. The room is very colourful and excellently decorated. Able to walk everywhere, whether the beach or the restaurants, and even Centro, is only 15 minutes away max. Other amenities include pool and onsite spa services. Highly recommend this hotel if you come to Puerto Vallarta.
Stayed 3 nights in Dec 2023

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very enjoyable and the property is situated in a nice quiet area away from the choas but close enough if you want to indulge in the fun the area has to offer. Great food options in the area and Marcella was the perfect host. Bathrooms are a bit small but the showers are great with strong pressure. You will not be disappointed in choosing ZonaZ boutique. ***Theres a hotel across the street that has a great happy hour with a rooftop deck where you can catch the sunset.
Stayed 3 nights in Jan 2024