Mar Sereno Hotel & Suites provides a peaceful beachside retreat. Travelers enjoy the sunny terrace, take cooling swims in the outdoor pool, and have easy access to exploration with on-site car rentals.
View all photos for Junior Suite, 1 King Bed with Sofa bed
Junior Suite, 1 King Bed with Sofa bed
Ocean view
35 sq m
Sleeps 4
View all photos for Quadruple Suite Junior with Sea View
Quadruple Suite Junior with Sea View
35 sq m
Sleeps 2
View all photos for Quadruple Suite with Sea View
Quadruple Suite with Sea View
25 sq m
Sleeps 4
About the neighborhood
Puerto Vallarta is home to Mar Sereno Hotel & Suites. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa Mismaloya. Vallarta Zoo and Puerto Vallarta Botanical Gardens are also worth visiting. Visit our Puerto Vallarta travel guide
Guests at this beach aparthotel will appreciate convenient onsite amenities such as limo/town car service and laundry facilities. Each apartment features a balcony, a TV, and a kitchenette with a microwave. A rainfall shower, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests.
Mar Sereno Hotel & Suites offers 30 air-conditioned accommodations with ceiling fans. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Available in some public areas: High-speed internet
Parking and transportation
Area shuttle (surcharge)
Limo/town car service
Car rental
Free self parking on site
Family friendly
Childcare (surcharge)
Children's pool
Kitchenette
Coffee/tea maker
Microwave
Bathroom
1 private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
TV
Outdoor areas
Balcony
Garden
Terrace
Laundry
Laundry facilities
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Smoking not allowed
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Phone
Tour and ticket assistance
Wedding services
Things to do
Children's pool
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
11 floors
30 units
Garden
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Mar Sereno
Mar Sereno Hotel
Mar Sereno Hotel Puerto Vallarta
Mar Sereno Puerto Vallarta
Mar Sereno Hotel Suites
Mar Sereno & Suites Aparthotel
Mar Sereno Hotel & Suites Aparthotel
Mar Sereno Hotel & Suites Puerto Vallarta
Mar Sereno Hotel & Suites Aparthotel Puerto Vallarta
Frequently asked questions
Does Mar Sereno Hotel & Suites have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Mar Sereno Hotel & Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Mar Sereno Hotel & Suites?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Mar Sereno Hotel & Suites?
Check-out is at noon.
Where is Mar Sereno Hotel & Suites located?
Situated in Puerto Vallarta, this beach aparthotel is within 1 mi (2 km) of Bay of Banderas, Boca de Tomatlan Trailhead, and Boca. Colomitos Beach and Playa Emma are also within 3 mi (5 km).
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Reviews
Mar Sereno Hotel & Suites Reviews
4.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
4.4
Cleanliness
6.0
Location
5.2
Staff & service
3.8
Property conditions & facilities
Rating 10 - Excellent. 12 out of 154 reviews
10 - Excellent
12
Rating 8 - Good. 17 out of 154 reviews
8 - Good
17
Rating 6 - Okay. 24 out of 154 reviews
6 - Okay
24
Rating 4 - Poor. 18 out of 154 reviews
4 - Poor
18
Rating 2 - Terrible. 83 out of 154 reviews
2 - Terrible
83
Reviews
2/10 Terrible
Miguel
Mar 17, 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
This property is not open no water no beds its under construction
Miguel
Stayed 1 night in Mar 2023
2/10 Terrible
Alan
Mar 24, 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property is in remodelation,no hot water, no air conditioner, dirty, and everything is old
Alan
Stayed 4 nights in Mar 2023
2/10 Terrible
Filiberta Beninla
Nov 23, 2022
Disliked: Cleanliness, room comfort, communication
Los voy a demandar
me robarom el hoteñ eata en remodelacion y no me quieren devolver mi dinero los voy a demandar
Es un diamante en bruto, requiere su buen mantenimiento, esta en una zona con gran vista, pero si tiene muchas carencias, en el lobby habia una parte sin barandal lo cual es muy peligroso.
tuve que pagar un extra al hacer check in porque estaban llenos y la habitacion que me dieron era la suite de lujo, la cual tenia chinches en la cama y fugas de agua en el techo.
valio la pena por el "cenote" artificial en la parte baja.
El Hotel se encuentra en remodelación, pero si vas estar en Boca de Tomatlán, Colomitos, Playas las Animas, Mismaloya, etc. Y lo único que deseas es un lugar para descansar y no eres whitexican o te la tiras de freson, este lugar está perfecto, no hay servicio de restaurante y bar, solo es para descansar!
Una barbarie, la casa del terror se queda corto a comparación de este hotel. Está en construcción o remodelación ya no se sabe, no hay limpieza en las habitaciones. Deje una pizza en la barra de la cocina y en 5 minutos se llena de hormigas, nada recomendable, no deberían dar servicio ya.
CESAR OCTAVIO
Stayed 2 nights in Mar 2022
6/10 Okay
JUAN MANUEL
Mar 28, 2022
Disliked: Cleanliness, staff & service
Mala experiencia
Cuando llegamos nos dijeron que no tenía reservada ni pagada una habitación triple, cuando, de acuerdo a la confirmación, lo estaba, para no entrar en conflictos ya que estábamos cansados pagamos 200.00 pesos por la diferencia. Los muebles, ropa de cama, toallas viejos, la TV y el aire no funcionaban, la alberca sucia, el hotel en construcción, antes de las 9 am comenzaron los ruidos, el precio no va de acuerdo con lo que te dan
Daniel hizo posible que tuviéramos las mejores vacaciones no importa donde estes situaciones inesperadas un buen servicio cambia totalmente todo volveríamos 100 perciento … Daniel es una persona maravillosa atenta profesional excelente servicio .. ;)
Well the first impression was good but then after the cockroaches started coming out it was a little discouraging but I was ok with that the view was amazing and the construction was going on 24-7 even on Xmas eve but that’s not the worst getting my car broken into and lots of personal items taken was a real bummer and It just happened to be that the cameras didn’t work in that area because of the construction and management did nothing about it but just gave me this oh well and I’m in a Volvo semi alarm had to go off and they did it when I went walking to the beach it was done by the employees I’ve stayed all over the place and never been robbed by employees usually it’s the locals so I wouldn’t recommend anyone staying here with all the construction debris loose balcony rails and missing tiles that you can stub your toes on I wouldn’t recommend this place ide go somewhere else not kid friendly at all no Covid safe practices either
Me robaron un reloj y no me dieron respuesta, todavía para colmo me están cobrando la reservación que quedaron en hacerme un reembolso, pésimo lugar
Sergio Eduardo
Stayed 4 nights in Dec 2021
8/10 Good
JERRY
Dec 2, 2021
Liked: Staff & service, room comfort
Hotel Rustico
I'll be honest. It's under construction. But the rooms are clean and sheets fresh and the view is a multimillion dollar view. When you want South Pacific type water.. it's here. There is a stone built natural tide pool on the beach. The swimming pool is very clean and nice. There is cable TV, WiFI is strong in lobby but not so much in the room. If you can stand limited construction noise then this is a deal for the price. I love it. Shopping and food closeby in seaside village Boca de Tomatlan.
Por dónde empezar, este hotel es una estafa, se dice que está en remodelación pero casi literal es obra negra, las habitaciones súper sucias con mocos y pelos en las sábanas, en el piso del baño cucarachas, sin agua caliente. No deberían de recibir huespedes ahorita que se encuentra en remodelación, las únicas habitaciones disponibles se encuentran al lado de donde están trabajando los albañiles, por lo tanto está el ruido. La vista al mar es lo único bello de ese lugar, lamentablemente no se podía disfrutar de la vista por los albañiles de al lado.
La ubicación y la vista y la alberca natural de este hotel son únicos. todo muy bien. se tiene que considerar que actualmente está en remodelación y ampliación, sin embargo los vale.
***DO NOT STAY AT THIS HOTE*** the hotel is under construction. The pictures are nothing like what the hotel looks like . They literally put up boards at night to keep random people from walking in the property as it has no walls (looks like it’s being de gutted. Expedia should take down their listing !!!
Verified traveler
Stayed 1 night in Mar 2021
8/10 Good
Verified traveler
Apr 15, 2020
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beautiful location. We saw whales every day from our balcony
they messed up my reservation room was not ready had to stay in vp suite for night. it had roach big as my hand not cl eaned. mold everywhere.. Got better room next day. They did not speak English . took 4 days to be told had to leave key to get room cleaned. Had to ask for clean towels toilet paper. Water out alot lot times no hot water and air electric out 1 day. veiw was great
Verified traveler
Stayed 12 nights in Jan 2020
8/10 Good
Verified traveler
Feb 10, 2020
Liked: Cleanliness, staff & service
El hotel está magnifico para los amantes de lo exótico y la naturaleza, aunque tiene bastantes áreas de oportunidad por mantenimiento de instalaciones no me gustaría dejar un mal comentario ya que mi familia y yo nos la pasamos de maravilla, desde el balcón de nuestra habitación pudimos avistar varias ballenas en el horizonte, fue algo magnifico!