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Krystal Vallarta

3.5 star property
Colonial hotel with 3 restaurants and 3 outdoor pools

Choose dates to view prices

Travelers can soak up sunshine on Krystal Vallarta's private beach or relax on the terrace. The property offers shopping opportunities, a peaceful garden, and WiFi access. Children have their own dedicated pool complete with a waterslide for added fun.

Reviews

7.0 out of 10
Good

Popular amenities

  • All inclusive
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Garden View

8.0 out of 10
Very good
(26 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Mountain View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Sea View

7.6 out of 10
Good
(11 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Free bottled water
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe with Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Deluxe with Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4

View all photos for Double Room Deluxe with Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Deluxe with Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Shower/tub combination
Free bottled water
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard with Garden View

  • 40 sq m
  • Sleeps 2

View all photos for Room Standard with Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard with Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2

View all photos for Room Deluxe with Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Deluxe with Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Deluxe with Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

7.8 out of 10
Good
(31 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.4 out of 10
Good
(21 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Free bottled water
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
Cable/satellite channels
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, Ocean View

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
Cable/satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Standard with Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4

View all photos for Double Room Standard with Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Standard with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4

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About the neighborhood

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300

What's nearby

  • La Isla - 3 min walk - 0.2 miles
  • Hotel Zone Beach - 5 min walk - 0.3 miles
  • Cruise Ship Terminal - 10 min walk - 0.6 miles
  • Malecon - 8 min drive - 3.1 miles
  • Playa de los Muertos - 15 min drive - 4.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Vips - ‬6 min walk
  • ‪Abbraccio - ‬3 min walk
  • ‪McCarthy’s - ‬2 min walk
  • ‪Outback Steakhouse - ‬2 min walk

About this property

Krystal Vallarta

Family-friendly hotel near Cruise Ship Terminal
A beach bar, a grocery/convenience store, and shopping on site are just a few of the amenities provided at Krystal Vallarta. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and beach yoga. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Additional perks include:
  • 3 outdoor pools along with a waterslide, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and 3 meeting rooms
  • An elevator, luggage storage, and a front-desk safe
  • Karaoke, a porter/bellhop, and concierge services
Room features
All 388 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • 42-inch Smart TVs with cable channels

All inclusive details

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite live performances
Theme parties

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Krystal Vallarta - All Inclusive
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  • Free WiFi
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  • Air conditioning
6.8 out of 10, 813 reviews
Krystal Vallarta - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Vallarta have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM–6:00 PM.

Is Krystal Vallarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Vallarta?

Self parking is available for MXN 50 per day.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Vallarta?

Check-out is at 11:30 AM.

Are there all-inclusive benefits at Krystal Vallarta?

Some rate plans available at this property are all-inclusive.

Where is Krystal Vallarta located?

Nestled on the beach, this Hotel Zone hotel is within a 10-minute walk of La Isla and Cruise Ship Terminal. Playa de Oro and Hotel Zone Beach are also within 10 minutes.

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Reviews

Krystal Vallarta Reviews

7.0

Good

7.6

Cleanliness

6.0

Location

7.4

Staff & service

7.4

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 316 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 180 out of 1003 reviews
Rating 4 - Poor. 129 out of 1003 reviews
Rating 2 - Terrible. 135 out of 1003 reviews

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
All staff were so courteous and helpful.
Stayed 5 nights in Nov 2025

8/10 Good

jesenia

Liked: Cleanliness, amenities
We liked the clean room and view and the staff were friendly.
view from our room from floor 11
Stayed 2 nights in Oct 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! So close to the beach and had an amazing view if you chose the sea view room, the staff are all so kind and greet you every time they even walk by you! Will definitely be staying here again.
Sea view room
Stayed 2 nights in Oct 2025

10/10 Excellent

Silvestre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this place
Stayed 3 nights in Oct 2025

10/10 Excellent

Heyvar

Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel to stay in
Stayed 1 night in Feb 2025

8/10 Good

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

4/10 Poor

esmeralda

Disliked: Amenities, property conditions & facilities
Bad experience no hot water to shower! They say they have 3 pools and they only had one functioning and very dirty! I will never stay here again!
Stayed 1 night in Oct 2025

2/10 Terrible

esmeralda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water! They don’t answer their phones if needed! They say they have three pools they only have one crowded small pool!
Stayed 1 night in Oct 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best vacation experience, thank you to all your staff very friendly.
Stayed 10 nights in Feb 2025

10/10 Excellent

janice

The staff was extremely friendly. The Expedia staff was wonderful. We had a great stay here.
Stayed 4 nights in Feb 2025

4/10 Poor

ALEXIS MARLENE

Disliked: Cleanliness, staff & service, property conditions & facilities
Hi, I stayed here for with my boyfriend for our summer vacation, and we were the ONLY Americans in the whole resort/hotel, It was all local people. Partying went on till 1AM, the rooms was dirty when arriving, the paint from the ceiling was falling apart in the shower, the toilet seat was broken, the bathroom vent was leaking water all over the place, and shower didn’t drain, nor bathroom sink. Just be aware black mold was everywhere, and the resort/hotel is DEFINITELY not what the pictures show online.
Stayed 5 nights in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. You can catch public transportation outside the hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

6/10 Okay

Ramon

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Sounded great, but not as planned

Great room, nice area on the 15th floor, but ad said overlooking gardens, no gardens, just construction! Cranes, men running around, overall disarray, some areas not accessible. No benches in lobby or wait areas, all open to heat and mosquitoes
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

STAFF AND ADMIN ARE A DEFINITE STRENGTH ~ CONSTRUCTION NEXT DOOR (CANNOT BE HELPED) obstructs ocean ~ FOOD BUFFET WAS JUST OK
Stayed 2 nights in Apr 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
It was on the beach
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in with Lillian. Great room. Ordered more towels. Mexican Fiesta buffet was great.
Stayed 1 night in Feb 2025

6/10 Okay

Dorrie Anne

Liked: Cleanliness, staff & service
The place is a bit rundown.
Stayed 7 nights in Feb 2025

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, property conditions & facilities
Make sure they provide the right information you picked two beds and they give you what they want add the people who is going because they up charge for every single tho dog as well as the parking
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction all around.
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Liked: Staff & service
Disliked: Amenities
This is definately a place for families. Breakfast was great with poor obience. L It was clean for sure. I would rate this place a 2.5 stars.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ocean View with a Construction Site

For the price, we felt the hotel was solid but we could not enjoy the ocean view as there was construction, non stop drilling going on all day. from 7am to 7pm. The rooms are paper thin and the next door snorer did not let us sleep good at all.
Stayed 4 nights in Mar 2025

4/10 Poor

Emad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It wasn't very clean. Saw a small roache in the room once. The staff were helpful tho
Stayed 4 nights in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Dec 2024

8/10 Good

christian

Liked: Cleanliness, staff & service
To much construction going on in the property which is noisy and can be heard from inside rooms. the pool is not in the best conditions but the staff is very nice and do make up for the inconveniences.
Stayed 4 nights in Nov 2024

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