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Krystal Vallarta - All Inclusive

3.5 star property
Travelers soak up the sun by day and enjoy lively evenings at the poolside bar, while savoring regional cuisine and unwinding with spa treatments

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Photo gallery for Krystal Vallarta - All Inclusive

On the beach - Krystal Vallarta - All Inclusive (Puerto Vallarta)
3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers - Krystal Vallarta - All Inclusive (Puerto Vallarta)
1 bedroom, in-room safe, desk, blackout drapes - Krystal Vallarta - All Inclusive (Puerto Vallarta)
Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes - Krystal Vallarta - All Inclusive (Puerto Vallarta)
Business center - Krystal Vallarta - All Inclusive (Puerto Vallarta)
Krystal Vallarta - All Inclusive is beachfront with 3 outdoor pools and 4 regional cuisine restaurants. Guests can relax at the poolside bar, book massages, and enjoy free in-room WiFi. The staff is praised for their attentiveness.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Garden View

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Deep soaking bathtub
Free bottled water
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Deep soaking bathtub
Free bottled water
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Deep soaking bathtub
Free bottled water
  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Deep soaking bathtub
Free bottled water
  • Ocean view
  • 4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Deep soaking bathtub
Free bottled water
Daily housekeeping
  • Garden view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Deep soaking bathtub
Free bottled water
  • Ocean view
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Deep soaking bathtub
Free bottled water
  • Mountain view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Deep soaking bathtub
Free bottled water
  • Sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
Free bottled water
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Resort View

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
Free bottled water
  • Resort view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Resort View

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
Free bottled water
  • Resort view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Ocean View

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
Free bottled water
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located on the beach, Krystal Vallarta - All Inclusive is in Hotel Zone, a neighborhood in Puerto Vallarta. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa de los Muertos. Traveling with kids? Consider Paradise Adventure Park / Canopy Indio and VidantaWorld. Visit our Puerto Vallarta travel guide
Map
Av. Francisco Medina Ascención S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300

What's nearby

  • Beach at hacienda buenaventura
    Hotel Zone Beach
    5 min walk - 0.3 miles
  • La Isla
    3 min walk - 0.2 miles
  • Puerto Mágico
    7 min walk - 0.4 miles
  • Cruise Ship Terminal
    10 min walk - 0.6 miles
  • Plaza Caracol
    12 min walk - 0.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)
    13 min drive

Restaurants

  • Talavera
    4 min walk
  • Starbucks
    3 min walk
  • La Choperia
    2 min walk
  • La Catrina Alta Cocina Mexicana
    1 min walk
  • Vips
    6 min walk

About this property

Krystal Vallarta - All Inclusive

All-inclusive family-friendly property near Cruise Ship Terminal
You can look forward to 2 bars, a gym, and conference space at Krystal Vallarta - All Inclusive. This property is a great place to bask in the sun with a beachfront location and beachfront dining. Be sure to enjoy Regional cuisine and a poolside location at the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a free kid's club.
You'll also find perks like:
  • 3 outdoor pools along with a waterslide, sun loungers, and pool umbrellas
  • Self parking (surcharge), an elevator, and 3 meeting rooms
  • A 24-hour front desk and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 388 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • Daily housekeeping, desks, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Does Krystal Vallarta - All Inclusive have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM–6:30 PM.

Is Krystal Vallarta - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 50 per night. Limited spots are available.

What time is check-in at Krystal Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Vallarta - All Inclusive?

Check-out is at 11:30 AM.

Are there all-inclusive benefits at Krystal Vallarta - All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Vallarta - All Inclusive located?

Nestled on the beach, this Hotel Zone property is within a 10-minute walk of Playa de Oro and Bay of Banderas. Cruise Ship Terminal is 0.6 mi (0.9 km) away.

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Reviews

Krystal Vallarta - All Inclusive Reviews

6.8

7.6

Cleanliness

7.2

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 244 out of 873 reviews
Rating 8 - Good. 194 out of 873 reviews
Rating 6 - Okay. 170 out of 873 reviews
Rating 4 - Poor. 128 out of 873 reviews
Rating 2 - Terrible. 137 out of 873 reviews

Reviews

8/10 Good

Lara

Liked: Cleanliness, property conditions & facilities
Room was clean, staff were great, buildings and grounds were nice and well maintained. My family will stay here again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was great also.
Stayed 3 nights in Nov 2025

4/10 Poor

marvin w

Cold pools, very bland food, watery drinks, deteriorating facilities
Stayed 14 nights in Jan 2026

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean
Stayed 3 nights in Oct 2025

4/10 Poor

Justine

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Visited here 7 years ago, hotel was lovely, food not so great but not an issue. Have just arrived back from another stay and it is dire to say the least. It looks absolutely nothing like it does in the pictures. Only one pool open, the other has been reduced in size and was closed, the food terrible and the whole place was a building site and won't be finished until Sept 2027. The only plus is that the staff are fantastic. Unfortunately we won't be visiting again.
Stayed 7 nights in Dec 2025

6/10 Okay

Leslie

Liked: Cleanliness, amenities
This was our second time staying here. Staff are very professional and attentive. Food was very good however the same menu at the hotel restaurant as was at the buffet. If you are looking for something different, a short walk across the highway and half block to left is an excellent Outback Steak House. Beach was wonderful. Only two issues that were not great was the construction on the new building next to the main pool which was closed for safety reasons, and there was a sewer back up onto the walkway towards the family pool and hotel. You either walked through it - yuck - or went through hotel lobby onto beach and back onto the pool. They were working on the sewer problem but was an inconvenience. If you forgot anything, there was a convenience store just outside the resort and a 15 min walk and across from the marina was the Walmart. I would have given a higher review if it wasn't for the sewer problem and the one pool being closed due to the construction.
Stayed 6 nights in Nov 2025

10/10 Excellent

Jeffree

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and friendly staff
Stayed 7 nights in Mar 2025

6/10 Okay

Jennefer

Liked: Cleanliness
Disliked: Amenities
The hotel is very run down, but has a rustic charm I guess. We had to share a balcony with another room which is totally weird. We also could hear the people in the room next door snore and blow dry their hair. Our room was completely bare except for one tv hung on the wall with wires hanging out of it. It only had one English Channel. There were no drawers for our clothes. The service was very slow. No one serves you . You had to wait in line for water and drinks. The food was ok. But even if you got a table and got your food- you had no drink- not even water or coffee. We ended up leaving the resort and the town is cute and the restaurants are yummy. There is a liquor store near by. Everyone was nice, but I will never do all inclusive again… what’s the point.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience in the hotel, From the checking of the hotel and the friendly stuff.
Stayed 5 nights in Apr 2025

10/10 Excellent

ASONG

Liked: Cleanliness, amenities, property conditions & facilities
The best location ever
Stayed 6 nights in Mar 2025

10/10 Excellent

Wanda

It was amazing! Amazing food and great staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Anastasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central and very fun. Food and beverage were of good quality and service was great. Beach and pool were great.
Stayed 5 nights in Mar 2025

4/10 Poor

Anni

Disliked: Cleanliness, amenities, property conditions & facilities
When we first walked into the front lobby area, there was a very bad smell, which continued as you walked through to the eating area adjacent to the lobby. There isn’t a rating for the food and drinks… But we would’ve given that one star. The food was the same every day with a little bit of a variance… They finally had a Mexican fiesta night… So we figured there would be different food at least the traditional Mexican food which we were so looking forward to, but we were disappointed again because it was the same food again. We have stayed at different all-inclusive hotels, and we have always had a variety of different foods on different days. So we ended up going to restaurants outside of the hotel to eat. We had maid Service on the third day of our stay and they basically just changed the towels… Nothing was cleaned. Other than that, the staff was very nice.
Stayed 5 nights in Nov 2025

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved having access to different activities
Stayed 2 nights in Apr 2025

10/10 Excellent

Chase Pest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Everything was great, we had a nice relaxing time, wonderful room and beautiful beach! Thanks!
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff was very friendly and made you feel welcomed. The food was great. The view from the room towards the ocean was cool! I really dont have any complaints.
Stayed 7 nights in Jan 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities
The all-inclusive food was surprisingly good and had plenty of options. The service was excellent and all of the staff were super polite. The beach area is great with tons of lounge chairs to sit on and much larger compared to other resorts that are further south. Our only complaint would be that there was quite a bit of construction going on during our stay and sometimes they would be working and making a lot of noise during peak beach hours.
Stayed 8 nights in Feb 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Disliked: Amenities
Food is great BUT!! Only one restaurant for breakfast and dinner.... really!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sylvia Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing! They were helpful, kind, friendly, congenial and gracious. we felt they were there to make our stay a memorable experience for that we are very grateful. The dining room staff made sure we had what we wanted or needed. All in all a wonderful experience. We are sure to return!
Stayed 14 nights in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, amenities
Great view. Balcony unsafe due to unfastened railing.
Stayed 4 nights in Feb 2025

2/10 Terrible

Liliana Angelicia

Disliked: Cleanliness, amenities, property conditions & facilities
the staff were nice, they just took awhile when requesting for towels / blankets, plus food was bland and drink options were limited. and every 5 mins someone is trying to sell you something on the beach.
Stayed 3 nights in Feb 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Food was moderate. Nothing fancy. Lots of Mexican choices compared to western cuisine. "Sellers" on the beach were annoyong. Constantly coming up to you. They had put a dividing barrier rope in place after we got there but they would still come right up to your chair every 7 minutes. Entertainment was mediorcre, just live bands, not actual shows like other 4 or 5 star places. Location is great if you want to go off resort and do stuff. Shopping malls close by, marina is a 7 minute walk, and 10 minutes from airport.
Stayed 6 nights in Feb 2025

4/10 Poor

McGuire

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this property had the potential to be something great. But the issue that I had and I thought wasn’t right was they were under construction and that was not made clear when anywhere when booking this hotel. So the three restaurants wasn’t true. The pools were dirty a lot of times. And there was no AC expect in your rooms so the idea of hanging at the bar wasn’t even a thought because you would stand there in your own sweat while drinking. It had a really bad smell in many areas. I thought the staff was the highlight until someone stole my fiancé shirt that we had just bought that morning. We left our room and the shirt was gone which was very strange to us. Overall just wasn’t even a good experience at the hotel mexico itself was amazing the location was great we were near everything. I think this hotel would be great after the remodels they should have just communicated that sometime through the booking process if it’s by email or having it listed on the app. But overall this hotel was be 2/5 stars at this current moment I wouldn’t recommend and I won’t be going back. And that takes a lot for me to stay because I am very easy to please hotel wise and this one definitely disappointed me.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sandra M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and would highly recommend staying here. The staff were very friendly, the hotel very clean, and food very good with variety each day. We had access to two swimming pools and both very nice and clean. The children's area very enjoyable with the waterslide and kids pool. We were able to enjoy time on the beach, used the lounge chairs and watched whales on two occasions. We met Ernesto, a tour guide on the beach, and booked tours with him. He was very informative and we felt very welcomed and safe with him. Only downfall was some construction on buildings close to pool areas but we were able to find a spot to relax and didn't notice it too much. Also didn't have towels for 2 days but asked at front desk and some were sent up. Hotel is within walking distance to a convenience store and about 2 blocks from a steak house. Tours from the marina were about a 15 minute walk so didn't need taxi as the walk was nice. We will definitely stay here again.
Stayed 6 nights in Feb 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot understand all the bad reviews. For the price, this place checks all the boxes. It’s not a 5 star resort, nor are they charging 5 star prices. The food was plentiful and we filled our bellies at every meal. The staff were friendly and attentive. The facility, room and pools were clean. There were employees everywhere all the time to cater to guests needs and maintain the resort. My kids (7 and 8) loved it. They felt safe, were treated kindly by guests and employees and had the run of the place. We were there on Easter and some of the employees helped me hide eggs for my kids to find in the open grass area. The construction noise was not obnoxious or constant. It’s Mexico- of course there’s construction. If it fits your budget and you want to travel- book it. We could walk to grocery and convenience stores, the cruise terminal… Taxi’s, Ubers, buses are all easy to obtain.
Stayed 5 nights in Apr 2025