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Krystal Vallarta - All Inclusive

Property class: 3.5

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On the beach - Krystal Vallarta - All Inclusive (Puerto Vallarta)
1 bedroom, in-room safe, desk, blackout drapes - Krystal Vallarta - All Inclusive (Puerto Vallarta)
Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes - Krystal Vallarta - All Inclusive (Puerto Vallarta)
3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers - Krystal Vallarta - All Inclusive (Puerto Vallarta)
Business center - Krystal Vallarta - All Inclusive (Puerto Vallarta)
Krystal Vallarta - All Inclusive is beachfront with 3 outdoor pools and 4 regional cuisine restaurants. Guests can relax at the poolside bar, book massages, and enjoy free in-room WiFi. The staff is praised for their attentiveness.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Resort View

Superior Room, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located on the beach, Krystal Vallarta - All Inclusive is in Hotel Zone, a neighborhood in Puerto Vallarta. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit VidantaWorld and Los Arcos. Traveling with kids? Consider Splash Water Park Vallarta and Vallarta Zoo. Visit our Puerto Vallarta travel guide
Map
Av. Francisco Medina Ascención S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300

What's nearby

  • Playa de Oro
    Playa de Oro
    3 min walk - 0.2 miles
  • Hotel Zone Beach
    Hotel Zone Beach
    5 min walk - 0.3 miles
  • La Isla
    3 min walk - 0.2 miles
  • Puerto Mágico
    7 min walk - 0.4 miles
  • Plaza Caracol
    12 min walk - 0.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)
    13 min drive

Restaurants

  • Talavera
    4 min walk
  • Starbucks
    3 min walk
  • Le Delice
    3 min walk
  • Seafire Restaurant
    4 min walk
  • McCarthy’s
    2 min walk

About this property

Krystal Vallarta - All Inclusive

All-inclusive family-friendly property near Cruise Ship Terminal
You can look forward to 2 bars, a gym, and conference space at Krystal Vallarta - All Inclusive. This property is a great place to bask in the sun with a beachfront location and beachfront dining. Be sure to enjoy Regional cuisine and a poolside location at the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a free kid's club.
You'll also find perks like:
  • 3 outdoor pools along with a waterslide, sun loungers, and pool umbrellas
  • Self parking (surcharge), smoke-free premises, and 3 meeting rooms
  • An elevator and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 388 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • Daily housekeeping, desks, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Does Krystal Vallarta - All Inclusive have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM–6:30 PM.

Is Krystal Vallarta - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 50 per night. Limited spots are available.

What time is check-in at Krystal Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Vallarta - All Inclusive?

Check-out is at 11:30 AM.

Are there all-inclusive benefits at Krystal Vallarta - All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Vallarta - All Inclusive located?

Nestled on the beach, this Hotel Zone property is within a 10-minute walk of Playa de Oro and Bay of Banderas. Cruise Ship Terminal is 0.6 mi (0.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Krystal Vallarta - All Inclusive Reviews

6.8

7.6

Cleanliness

7.2

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 277 out of 969 reviews
Rating 8 - Good. 214 out of 969 reviews
Rating 6 - Okay. 190 out of 969 reviews
Rating 4 - Poor. 141 out of 969 reviews
Rating 2 - Terrible. 147 out of 969 reviews

Reviews

Verified

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was great! Food was good
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our holiday! The food was good and the staff were very eager to please. Everywhere we went they greeted us warmly. Felt appreciated
Stayed 7 nights in Apr 2026
Verified

6/10 Okay

Jean-Paul

Liked: Staff & service
Disliked: Amenities
Staff were amazing. Food is ok. Mexican fiesta was great. Only concern were the multiple raccoons jumping up on buffet table and grabbing food in the Italian restaurant. Rooms were clean and comfortable. Beautiful beach. Nice location.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Salve

Liked: Cleanliness, property conditions & facilities
Staff are very friendly and helpful
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness
Great staff. Very hard working.
Kiddie pool
View from balcony. Walk to pool and beach is a fair walk if you have mobility issues.
The beach is gorgeous with little palapas.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was friendly.
Stayed 14 nights in Jan 2026
Verified

4/10 Poor

Anik

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff are friendly, rooms are a good size, good location property doesn’t make sence ,food was mediocre,ala cart no thank you , no night entertainment, vendors all.over the pool area wasn't very relaxing when the came ever minute from early morning to night ! If you are looking for a budget hotel and eat out most nights or enjoying the PV night life good place to sleep .
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Lara

Liked: Cleanliness, property conditions & facilities
Room was clean, staff were great, buildings and grounds were nice and well maintained. My family will stay here again.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Martin

Liked: Cleanliness
Food and drink quality Service in HK and training of staff
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was great also.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was good , however there was a new building being constructed which was very noisy. The bars did not open until 11am and closed early with only one remaining open until midnight. The staff were very friendly. The room was clean , however the cleaners would take the bathmat and hand towel and not replace them. You also had to ask for a facecloth . Overall it was a good trip. The beach was wonderful and the pools were nice.
Beach view
Stayed 7 nights in Mar 2026
Verified

4/10 Poor

marvin w

Cold pools, very bland food, watery drinks, deteriorating facilities
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Terri

Liked: Cleanliness, staff & service
Disliked: Amenities
We had a mountain view, which was really a view of the street and neighborhoods on the back side of the resort, we asked for an upgrade but were unable to make a switch. We found the restaurant explanations misleading and the days and times of operation were not consistent with the signage. The food was okay, and had the same options over and over. We were also there during the shut down and received no communication from the resort and when we asked questions received no information. The resort was clean and the staff were friendly.
Stayed 9 nights in Feb 2026
Verified

6/10 Okay

Teresa Demytruk, David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we got into our room the safe was not working & the bathroom sink was plugged. But a call to maintenance & the guy fixed it up right away. Sadly, I feel that should be done before guests arrive. We also did not have face cloths or a hand towel during the stay. Although the food was good, it was the same the whole stay. Staff always friendly.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Colton

Liked: Staff & service
Ocean was visible and it was beautiful. The view was unmatched as we had full perspective of the ocean and sunset every night. Construction next door as a new building is being built. Also other construction happening on the other side of property, the finishings of a condo. Upsetting we paid them out that we did with the construction, but being that Mexico is always being renovated. It wasn’t a surprise, and the noise was easy to drown out with the atmosphere of ocean and party. Room was always clean however sometimes our room was cleaned later in the day, but staff were always nice and cleaned very quickly if we wanted to be in the room.
Stayed 9 nights in Feb 2026
Verified

4/10 Poor

seongjik

Friendly staff comfy bed but not
Stayed 1 night in Dec 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Liam Joesph

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place for the price. Don’t expect a 5 star property, food was sometimes good sometimes mid. Marcos the beach server was the best, great drinks he made and good English. Most staff were good, lacking in English a little bit but gave us a chance to learn some lol. Construction around the property is still happening. Which didn’t make or break it for us but if you are picky about ocean sound don’t go. Their day off for construction is Sunday if that helps. You can’t hear it in your room just on the beach. Get your beach or pool chairs early, Friday, Saturday and Sunday are busy days of the beach and hotel. Buffet was okay nothing to write home about. Over all good but you do get what you pay for. It’s cheap. So you know.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Jeffree

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and friendly staff
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience in the hotel, From the checking of the hotel and the friendly stuff.
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We paid for an all inclusive package for one week. First of all the staff was excellent and saved the trip. The resort is rundown and in need of some fixing up. There are not enough chairs in the pool area or the beach, but there is enough room to add more. I was shocked to only see two water bottles in our room. When I went to the front desk to ask for more they informed me there was a limit of two per day. I told them we had paid for all inclusive. He said we could get a refill at the bar. You are not suppose to even brush your teeth with the tap water so two bottles of water is ridiculous. Who wants to leave the room in the middle of the night to go to the bar to get a refill. The bathroom was invested with some type of insect. We informed the maid the next day and she sixed the problem. Our third night there maintenance decided to blow out the A/C unit in the adjacent room at 9:30 at night. My husband had to yell at them to stop. There is a kids only pool and an adult only pool, however, the staff does not inforce the rules so kids are all over.
Stayed 7 nights in Mar 2026
Verified

4/10 Poor

Justine

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Visited here 7 years ago, hotel was lovely, food not so great but not an issue. Have just arrived back from another stay and it is dire to say the least. It looks absolutely nothing like it does in the pictures. Only one pool open, the other has been reduced in size and was closed, the food terrible and the whole place was a building site and won't be finished until Sept 2027. The only plus is that the staff are fantastic. Unfortunately we won't be visiting again.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

ASONG

Liked: Cleanliness, amenities, property conditions & facilities
The best location ever
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Anastasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central and very fun. Food and beverage were of good quality and service was great. Beach and pool were great.
Stayed 5 nights in Mar 2025
Verified

6/10 Okay

Leslie

Liked: Cleanliness, amenities
This was our second time staying here. Staff are very professional and attentive. Food was very good however the same menu at the hotel restaurant as was at the buffet. If you are looking for something different, a short walk across the highway and half block to left is an excellent Outback Steak House. Beach was wonderful. Only two issues that were not great was the construction on the new building next to the main pool which was closed for safety reasons, and there was a sewer back up onto the walkway towards the family pool and hotel. You either walked through it - yuck - or went through hotel lobby onto beach and back onto the pool. They were working on the sewer problem but was an inconvenience. If you forgot anything, there was a convenience store just outside the resort and a 15 min walk and across from the marina was the Walmart. I would have given a higher review if it wasn't for the sewer problem and the one pool being closed due to the construction.
Stayed 6 nights in Nov 2025