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Paloma Del Mar

3.0 star property
Hotel with 3 restaurants, near Malecon

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Photo gallery for Paloma Del Mar

Junior Suite Partial Ocean View | Free WiFi, bed sheets
Terrace/patio
Front of property
Standard with 2 Double Beds | Free WiFi, bed sheets
Outdoor pool, open 9 AM to 8:00 PM, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior

Superior | Free WiFi, bed sheets

Superior

Highlights

Air conditioning
Smart TV
Ceiling fan
Private bathroom
Satellite channels
  • 48 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard with 2 Double Beds

Standard with 2 Double Beds | Free WiFi, bed sheets

Standard with 2 Double Beds

Highlights

Air conditioning
Smart TV
Ceiling fan
Private bathroom
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard 1 King bed

Standard 1 King bed | Free WiFi, bed sheets

Standard 1 King bed

Highlights

Air conditioning
Smart TV
Ceiling fan
Private bathroom
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View

Junior Suite Partial Ocean View | Free WiFi, bed sheets

Junior Suite Partial Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
  • 28 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Honduras # 309 Col. 5 de Diciembre, Puerto Vallarta, JAL, 48340

What's nearby

  • Camarones Beach - 4 min walk - 0.2 miles
  • Malecon - 12 min walk - 0.7 miles
  • Los Muertos Pier - 3 min drive - 1.7 miles
  • Cruise Ship Terminal - 5 min drive - 2.9 miles
  • Playa de los Muertos - 9 min drive - 1.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Pepe's Tacos - ‬2 min walk
  • ‪Meño's Place - ‬1 min walk
  • ‪Gusto Lounge - ‬3 min walk
  • ‪Cálmate Cafe - ‬1 min walk
  • ‪La Criolla - ‬1 min walk

About this property

Paloma Del Mar

Hotel near Malecon
You can look forward to a terrace, a shopping mall on site, and a coffee shop/cafe at Paloma Del Mar . At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars.
Additional perks include:
  • Swimming pool with sun loungers
  • Free self parking
  • An outdoor pool, tour/ticket assistance, and an elevator
  • A front-desk safe, luggage storage, and a 24-hour front desk
Room features
All 60 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 33-inch Smart TVs with satellite channels
  • Ceiling fans, limited housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Traviatta
  • MEÑO´S PLACE
  • THE GREEN PLACE

Things to do

  • Outdoor pool
  • Shopping mall

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 33-inch smart TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 9 AM to 8:00 PM
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Paloma del Mar
Paloma del Mar
Paloma del Mar Puerto Vallarta
Hotel Paloma Mar Puerto Vallarta
Hotel Paloma Mar
Paloma Mar Puerto Vallarta
Paloma Mar

Frequently asked questions

Does Paloma Del Mar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–8:00 PM.

Is Paloma Del Mar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Paloma Del Mar ?

Self parking is free at this property.

What time is check-in at Paloma Del Mar ?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Paloma Del Mar ?

Check-out is at 11:00 AM.

Where is Paloma Del Mar located?

Located in Downtown Puerto Vallarta, this hotel is within a 15-minute walk of Camarones Beach and Malecon. Cruise Ship Terminal and Playa de los Muertos are also within 3 mi (5 km).

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Paloma Del Mar Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 119 reviews
Rating 8 - Good. 40 out of 119 reviews
Rating 6 - Okay. 26 out of 119 reviews
Rating 4 - Poor. 14 out of 119 reviews
Rating 2 - Terrible. 8 out of 119 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to relax. Very accommodating staff. Helpful and courteous. I will definitely return to Paloma. Loved it!!
Stayed 5 nights in Mar 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And it has an elevator plus the roof top Italian restaurant is excellent
Stayed 3 nights in Oct 2024

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No common areas for seating, pool access hours varied each day, a little noisy in the room. Overall an average stay.
Stayed 9 nights in Feb 2025

8/10 Good

craig

Liked: Cleanliness, staff & service, room comfort

Pool area sucks

Nice place in good location. Their pool area is not usable n needs major renovation
Stayed 15 nights in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old style hotel, spacious, clean and comfortable. Love the area, pool is great and has little kitchenette which is perfect for making simple breakfast at home, no need to go out.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Great value for money. Clean and comfortable.

A good hotel in a great location. Off of the main street so minimal traffic noise - something to be said for PV! Very helpful staff, clean and comfortable rooms. Large rooms - I had a balcony. Great value for money. I'd stay here again.
Stayed 1 night in Apr 2024

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
No shampoo, hairdryer, bar fridge, safe, shelves or closet for clothes, no phone, no iron or ironing board. No room service, no bellboy.
Stayed 12 nights in Jan 2025

6/10 Okay

Carla

Liked: Cleanliness
Disliked: Property conditions & facilities
Was very clean, but there was no hot water. It is difficult to enter with lots of luggage, you have to go on the street to enter the front doors. Signage was bad. Had to walk around to find front door. Was very noisy on 4th floor do to restaurant above.
Stayed 1 night in Jan 2025

10/10 Excellent

Mag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with an ocean view. Very well maintained. Will definitely recommend this place to family and friends!
Stayed 3 nights in Feb 2023
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel close to the beach and the Malecon

We are very happy with all the staff of Paloma Del Mar Hotel specially with Nena one of the front desk she make our Chek in and check out very quick and easy.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A real taste of the culture. Walking distance to the Malecon area and many exquisite restaurants.
Stayed 6 nights in Feb 2023

6/10 Okay

erin

Extremely poor reservation info with hotels.com.

You need to work with hotels and have them clearly specify when reserving with you when room in an interior room with no outside windows. Shame on you. I have ran into this several times with you. It’s a poor reflection on hotels com. Something so simple that you can’t seem to handle.
Stayed 12 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a great location in Cinco de Diciembre. We are able to walk to many locations. There is an excellent restaurant with great view on site. Our only complaint was that we never seemed to find the time when shower was warm.
Stayed 2 nights in Nov 2023

10/10 Excellent

rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People location
Stayed 2 nights in Feb 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service
Central location easy walking distance to malecon or las versailles. Road is cobbled and rough so not easy to cross. Close to main road for transport ie bus but not noisy. Staff is very nice and helpful. Building is authentic mexican vibe, clean and functional. Some rooms have kitchenette for longer stays. If you want an authentic mexican hotel, this would be a good choice. Lots of food options at your doorsstep.
Stayed 3 nights in Mar 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean place to stay. It said maid service only once during our 7 night stay but we had someone come daily which was great. Only thing i would recommend is not to stay on the 4th floor...its too noisy when people leave the roof top restaurant. Also, would have liked to have a small fridge as well as a coffee maker in the room.
Stayed 7 nights in Jan 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nothing special

Room booked had no hot water, had to move to another room. No window in room & no bedside table. Room was bare bones. Room overall needed updated! Loose toilet seat, no where to set things in bathroom. 2 towels ( shabby) , no hand towel or wash cloth. Pool area locked in evening & early morning. Pool not heated. Lounge chairs needed replaced. No common area to sit unless you went to lobby. Fresh Water for drinking only in lobby. Neighborhood nice. Lots of restaurants, short walk to beach. Staff ok. Restaurant upstairs very nice, decent food & AWESOME view! Overall would not stay here again unless I got nicer, updated room with balcony.
Stayed 9 nights in Feb 2025

2/10 Terrible

Keith

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check in was horrific .Rude staff. Geo was the check in lady..made it really difficult and we had to pay more for the room .Been coming there for years.. maybe never go back now.
Stayed 2 nights in Mar 2023

4/10 Poor

Todd

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The toilet leaked providing a water puddle in the bathroom. Then the toilet stopped working
Stayed 1 night in Nov 2023

2/10 Terrible

Alexis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad
Stayed 1 night in Jun 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2023

4/10 Poor

Teresa

Disliked: Property conditions & facilities
room was like a jail vell, the bathroom was mold everywhere, no hotwater at all, even when the repair guy came..the hotwater still didnt work! Pool needs fixing,
Stayed 4 nights in Feb 2023

4/10 Poor

William

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was a bear bones room. there was. only 2 towels no shampoo or other bathroom stuff. 2 Glases no water had to go to the lobby and get it from the dispencer there. Traffic noise was horible and the garbage truk kam every night at 2am to cleanu the trash on the street.
Stayed 13 nights in Apr 2023

8/10 Good

luce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’était agréable
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveler

Stayed 5 nights in Apr 2023