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Hotel Hortencia

3.0 star property
Bayside hotel in Puerto Vallarta with a 24-hour front desk

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Photo gallery for Hotel Hortencia

Terrace/patio
Reception
Superior Room, Kitchenette | Free WiFi, bed sheets
Exterior
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Kitchenette

Superior Room, Kitchenette | Free WiFi, bed sheets

Superior Room, Kitchenette

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | Free WiFi, bed sheets

Basic Double Room, 2 Double Beds

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Francisco I. Madero 336, Puerto Vallarta, JAL, 48380

What's nearby

  • Cuale Island - 2 min walk - 0.1 miles
  • Olas Altas Street - 5 min walk - 0.3 miles
  • Playa de los Muertos - 7 min walk - 0.4 miles
  • Los Muertos Pier - 7 min walk - 0.4 miles
  • Malecon - 12 min walk - 0.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Los Muertos Brewing - ‬2 min walk
  • ‪Reinas - ‬1 min walk
  • ‪Don Chava Taqueria & Cantina - ‬2 min walk
  • ‪Pollo Feliz - ‬1 min walk
  • ‪Mariscos el Guero - ‬1 min walk

About this property

Hotel Hortencia

Hotel near Playa de los Muertos
Close to Malecon, Hotel Hortencia provides amenities like a terrace. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A 24-hour front desk, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms at Hotel Hortencia include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the bay
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Hortencia Puerto Vallarta
Hotel Hortencia
Hortencia Puerto Vallarta
Hortencia Hotel Puerto Vallarta
Hotel Hortencia Hotel
Hotel Hortencia Puerto Vallarta
Hotel Hortencia Hotel Puerto Vallarta

Frequently asked questions

Is Hotel Hortencia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hortencia?

This property doesn't offer parking.

What time is check-in at Hotel Hortencia?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel Hortencia?

Check-out is at noon.

Where is Hotel Hortencia located?

Located in Romantic Zone, this hotel is within a 10-minute walk of Cuale Island and Playa de los Muertos. Malecon is 0.8 mi (1.2 km) away.

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Hotel Hortencia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 85 reviews
Rating 8 - Good. 40 out of 85 reviews
Rating 6 - Okay. 17 out of 85 reviews
Rating 4 - Poor. 5 out of 85 reviews
Rating 2 - Terrible. 4 out of 85 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service
The staff was very friendly and kind. The air conditioning worked very well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Liked: Amenities
The hotel is close to all the excitement that PVR has to offer. The staff were very friendly and helpful! I really enjoyed my time there.
Stayed 9 nights in Nov 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was cosy and great for a night or two.
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right.
Stayed 2 nights in Nov 2022

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very basic for the need. Awkward after hours front desk. No Safes in rooms. Door locks very minimal.
Stayed 1 night in Nov 2024

8/10 Good

R

Liked: Cleanliness, staff & service, amenities
The staff are nice and they keep this place clean. It is a little run down and needs skme repairs. But seriously, the kindness of the staff made up for it.
Stayed 8 nights in Oct 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy conveniente y céntrico, la atención es muy buena por parte del personal. Lo que no me pareció, fue que Expidia me manejo información errónea, al pedirme un anticipo cuando hice la reservación y al llegar al hotel me mencionan que se paga la totalidad de manera directa y presencial
Stayed 2 nights in Sep 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities
El hotel me pareció bien , las habitaciones cómodas para las estancias en la noche, el personal muy amable
Stayed 5 nights in Aug 2024

10/10 Excellent

Ruben

Stayed 1 night in Aug 2024

10/10 Excellent

Andy

Stayed 1 night in Jun 2024

8/10 Good

swen Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Claudine

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

gloria

Disliked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Leticia

Stayed 1 night in Aug 2023

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good economical place to stay just off very loud Romantic zone, great value and nice people!
Stayed 1 night in Aug 2023

4/10 Poor

Jesus Jose Alba

Buena ubicación, cero empatía del personal.
Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be returning to Vallarta!

Close to everything. Air conditioning! Food all around! Safe.
Stayed 2 nights in Jun 2020

8/10 Good

MarinaK, Capay, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people and location is excellent...I was happy to get such a nice place at the last minute during high season. My favorite farmer's markets were close..and everything else I love in the romantic zone was an easy walk also...stay went out of their way to be helpful...I think next time I would like to stay at a balcony room...
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Clean Hotel

Hotel is ok. Good if you don’t want a fancy room. Basic room, ac was great, large shower, strange shower door, beds are a little hard.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before and loved it! The cleanliness was on point. The people that work behind the desk were kind and answered lots of questions for me.
Stayed 5 nights in Nov 2019

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service
Love that i had privacy and was never disturbed and that i only wanted my room cleaned 2 times in my week there and they honored that but cleaned my towels and floor mats when i requested they where very friendly and helpful and outgoing
Stayed 8 nights in May 2019

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
There was no elevator and the stairs were uneven and the entire structure did not look like a 3 star hotel. It looked like it was not professionaly constructed.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018