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Hard Rock Hotel Vallarta

4.5 star property
Guests find a tropical paradise where they can play golf by day and enjoy dinner under the stars, with beachside cabanas, rejuvenating massages, and attentive staff

Choose dates to view prices

Photo gallery for Hard Rock Hotel Vallarta

2 outdoor pools, pool umbrellas, sun loungers - Hard Rock Hotel Vallarta (Nuevo Nayarit)
Egyptian cotton sheets, premium bedding, down comforters, free minibar - Hard Rock Hotel Vallarta (Nuevo Nayarit)
5 bars/lounges, 2 poolside bars, swim-up bar - Hard Rock Hotel Vallarta (Nuevo Nayarit)
Couples treatment rooms, sauna, hot tub, steam room, body treatments - Hard Rock Hotel Vallarta (Nuevo Nayarit)
2 outdoor pools, pool umbrellas, sun loungers - Hard Rock Hotel Vallarta (Nuevo Nayarit)
Hard Rock Hotel Vallarta - All Inclusive offers a vibrant beachfront experience with beach cabanas, scuba diving, and a nearby 18-hole golf course. Enjoy free cooked-to-order breakfast, hot stone massages, yoga classes, and six restaurants with international cuisine.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe King Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King Room with Ocean View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe King Room with Ocean View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room with Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe King Room with Partial Ocean View

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Two Double Room

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Two Double Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Family Pool View Room

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Family Pool View Room

  • Sleeps 5
  • Free WiFi

Deluxe Ocean View Room With Double Beds

  • Sleeps 3
  • Free WiFi

Rock Royalty Ocean View King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Partial Ocean View King Bed

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Partial Ocean View King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • Partial sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room Double Beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room Double Beds

7.8 out of 10
Good
(13 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (Rock Royalty Ocean)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Room, 2 Double Beds (Rock Royalty Ocean)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Rock Royalty Ocean View King Bed

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Rock Royalty Ocean View King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Diamond Ocean View King Bed

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Diamond Ocean View King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Ocean View Double Beds

8.2 out of 10
Very good
(42 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room King Bed

Deluxe Room King Bed | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Rock)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite, 1 Bedroom (Rock)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Partial Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Partial Ocean View Double Beds

7.8 out of 10
Good
(8 reviews)
  • Partial sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE | Egyptian cotton sheets, premium bedding, down comforters, free minibar

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

  • Ocean view
  • 195 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View King

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Ocean View King

8.0 out of 10
Very good
(24 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Pool View (Deluxe)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Family Room, 2 Bedrooms, Pool View (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Deluxe King Room with Ocean View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe King Room with Ocean View

  • Sleeps 2
  • Free WiFi

Deluxe King Room with Partial Ocean View

  • Sleeps 2
  • Free WiFi

Deluxe Partial Ocean View Double Beds

  • Sleeps 3
  • Free WiFi

Room, 2 Double Beds (Rock Royalty Ocean)

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Two-Bedroom Family Room

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Two-Bedroom Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Rock Suite Ocean View (2Bdr) with Personal Assista

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Rock Suite Ocean View (2Bdr) with Personal Assista

  • Sleeps 4
  • Free WiFi

View all photos for Diamond Ocean View King Room

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Diamond Ocean View King Room

  • Sleeps 2
  • Free WiFi

View all photos for Rock Royalty Ocean View King Room

Lobby

Rock Royalty Ocean View King Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Nuevo Nayarit, Hard Rock Hotel Vallarta is connected to the convention center. Vallarta Adventures and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Nuevo Vallarta Beach. Playa Bucerías and Cruise Ship Terminal are two other places to visit that come recommended. Spend some time exploring the area's activities, including swimming, whale-watching, and golfing. Visit our Nuevo Nayarit travel guide
Map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Nayarit, NAY, 63735

What's nearby

  • Nuevo Vallarta Beach
    Nuevo Vallarta Beach
    10 min drive - 1.2 miles
  • Vallarta Adventures
    Vallarta Adventures
    11 min drive - 1.2 miles
  • Nicklaus design golf course at Vidanta Nuevo Vallarta Mexico
    Nayar Vidanta Golf
    14 min drive - 2.7 miles
  • Nuevo Vallarta Rivera Farmer's Market
    3 min walk - 0.2 miles
  • Paradise Plaza Shopping Center
    5 min walk - 0.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)
    20 min drive

Restaurants

  • Starbucks
  • Copán Sunset Sky Bar
  • Eddie's Place Nopal Beach
  • Tulum Restaurant
  • JUDE Bistro & Bar

About this property

Hard Rock Hotel Vallarta

Luxury family-friendly property near Bay of Banderas
Located close to Nuevo Vallarta Beach and Vallarta Adventures, Hard Rock Hotel Vallarta provides free cooked-to-order breakfast, an adjacent golf course, and 2 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach cabanas, and scuba diving. Treat yourself to a hot stone massage, a body scrub, or a facial at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, dinner, and international cuisine. Yoga classes are offered at the health club; other things to do include beach yoga, snorkeling, and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a free grocery shopping service.
Other perks include:
  • 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Luggage storage, multilingual staff, and concierge services
  • Table tennis, a computer station, and massage treatment rooms
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 362 individually furnished rooms offer comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and laptop-compatible safes.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with jetted tubs and free toiletries
  • 49-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and ceiling fans

All inclusive details

All-inclusive room rates at Hard Rock Hotel Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • The Market
  • UMO
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 buildings
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 20 2026 to December 17 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1000 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1000 (roundtrip), (from 4 to 17 years old)
  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hard Rock Hotel Vallarta have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hard Rock Hotel Vallarta pet-friendly?

Yes, Hard Rock Hotel Vallarta allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hard Rock Hotel Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Vallarta?

Check-out is at noon.

Does Hard Rock Hotel Vallarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1000 per person applies.

Are there all-inclusive benefits at Hard Rock Hotel Vallarta?

Some rate plans available at this property are all-inclusive.

Where is Hard Rock Hotel Vallarta located?

Located in Nuevo Nayarit, this beachfront property is next to a golf course and within 1 mi (2 km) of Bay of Banderas and Vallarta Adventures. Nayar Vidanta Golf and Nuevo Vallarta Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hard Rock Hotel Vallarta - All Inclusive Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 700 out of 1272 reviews
Rating 8 - Good. 300 out of 1272 reviews
Rating 6 - Okay. 173 out of 1272 reviews
Rating 4 - Poor. 49 out of 1272 reviews
Rating 2 - Terrible. 50 out of 1272 reviews

Reviews

Verified

10/10 Excellent

Valeriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and safe
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was very comfortable and service was great.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice views, good entertainment, and friendly staff. Would definitely stay there again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Newly renovated room was beautiful and all staff were very positive. The Rock spa was great!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Outside of the property and beach area is beautiful. The staff was friendly. The downside was the food selections.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, amenities, property conditions & facilities
Food had great quality, the staff make you feel comfortable
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Radey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and the pools are amazing
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Brian

Hotel was great, staff were great, grounds were great, food was just ok.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good Restaurant Frida staff very friendly Jasmin very nice . The market Rafa very helpful and always willing to help. The pool bar Adrian very friendly. Thank you all I will be back
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Matthew

Check in process took an hour. After that the service was fantastic. Hotel is dated but they are updating soon.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Super friendly staff, the Asian restaurant was by far the best dining, the bed and pillows were perfect! We will definitely come back!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

SHUNSUKE

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean room and good service. Small option for meal and we went same restaurant 7 times in this stay . But quality of food is good.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Service was great. Clean resort, friendly staff, good food. All around very good.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Frances

Liked: Cleanliness, staff & service
Property is definitely older, rooms need an upgrade. The floor we stayed on had a strong sulphur smell. The good news is they are undergoing a complete renovation this year. Beach is great… soft sand. Love the size of the property. Not too big, easy to get around. Food was great. Staff was excellent! Very kind and always accommodating!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was amazing!! GREAT SERVICE, AMAZING FOOD!!!! 100% PERFECT
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with a great resort. First rate!
Stayed 8 nights in Dec 2025
Verified

4/10 Poor

Steven Loren

Disliked: Amenities, property conditions & facilities
Older resort. Staff was great. Pool area not clean. Room was so so…. Food below average for an all inclusive. Would I go back? Probably not.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

cheryle joy

Entertainment was great.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Gregory A

Liked: Cleanliness, staff & service, amenities
Excellent resort fabulous food and entertainment was great. The staff are super helpful and provide excellent service. The New Year’s party was incredible. We would come again for sure.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

HUI

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is a perfect hotel for people who enjoy a lively atmosphere. There are various parties and performances every day, along with enthusiastic staff and delicious food. However, it’s not suitable for me. I just want to spend my vacation quietly. The hotel’s soundproofing is not very good—every night, even past midnight, I could clearly hear singing and party music. Even though I stayed on the top floor, I still couldn’t fall asleep. So I personally prefer quieter hotels.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

TAMMY

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property definitely shows its age. It was so loud at night. They do maintenance at night and they were moving ladders and banging metal outside our door until four in the morning. The staff was wonderful, sweet attentive, but I don’t think I’ll be going to another hard rock. There are much better ones out there for the price.
The tub was discusting in my friends room.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Great food, great amenities, friendly staff. Pillows sucked. Everything else 10/10
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a great stay at the Hard Rock Hotel Vallarta! We appreciated the service, food and amenities! Initially I had a minor problem that turned out to be a misunderstanding. There is a lot of staff everywhere and always happy to help. Had a great experience at the Spa. Great service from Chris and a fantastic massage from Janet!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The staff was awesome! From Kevin, the Entertainment lead, to the DJs, to the bartenders, to all the waitstaff. They made the stay extra fun and special!
Stayed 4 nights in Nov 2025