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Hacienda Buenaventura Hotel & Mexican Charm

4.0 star property
Travelers find paradise at this all-inclusive retreat where poolside dining, garden-surrounded massages, and thoughtful amenities create a memorable Mexican getaway

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Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Exterior detail - Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta)
Exterior - Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta)
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine - Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta)
Reception - Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta)
Free beach shuttle, sun loungers, beach umbrellas - Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta)
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers a peaceful atmosphere with beach and poolside bars. Guests can enjoy the sun, spa treatments like deep-tissue massage or reflexology, and gardens. Three restaurants serve Mexican cuisine all day.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Superior Room Two Double Beds

8.4 out of 10
Very good
(27 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Double Room Standard

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

7.4 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

  • 35 sq m
  • Sleeps 2

View all photos for Room Superior with Garden View

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Superior with Garden View

  • Garden view
  • 44 sq m
  • Sleeps 2

View all photos for Standard King

Standard King | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard King

8.0 out of 10
Very good
(54 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard Triple Room - with a double bed

7.8 out of 10
Good
(38 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King Bed

Superior King Bed | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Superior King Bed

7.6 out of 10
Good
(17 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Garden View

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Superior with Garden View

  • Garden view
  • 44 sq m
  • Sleeps 4

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard Room Two Double Beds

7.4 out of 10
Good
(19 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Hotel Zone, a neighborhood in Puerto Vallarta, Hacienda Buenaventura Hotel & Mexican Charm is in a shopping district and near the airport. The area's natural beauty can be seen at Bay of Banderas and Playa de los Muertos, while VidantaWorld and Los Arcos are popular area attractions. Traveling with kids? Consider Splash Water Park Vallarta and Vallarta Zoo. Spend some time exploring the area's activities, including golfing. Visit our Puerto Vallarta travel guide
Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach
    Hotel Zone Beach
    3 min walk - 0.2 miles
  • Playa de Oro
    Playa de Oro
    3 min walk - 0.2 miles
  • La Isla
    5 min walk - 0.3 miles
  • Puerto Mágico
    5 min walk - 0.3 miles
  • Plaza Caracol
    14 min walk - 0.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)
    12 min drive

Restaurants

  • Talavera
    2 min walk
  • Starbucks
    5 min walk
  • Le Delice
    6 min walk
  • Seafire Restaurant
    7 min walk
  • McCarthy’s
    5 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

Upscale all-inclusive hotel near Cruise Ship Terminal
Consider a stay at Hacienda Buenaventura Hotel & Mexican Charm and take advantage of a poolside bar, a terrace, and a garden. With amenities like sun loungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a facial, a deep-tissue massage, or reflexology. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Massage treatment rooms, meeting rooms, and luggage storage
  • Tour/ticket assistance, smoke-free premises, and a porter/bellhop
  • A front-desk safe, a 24-hour front desk, and beach umbrellas
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities like safes.
More amenities include:
  • Down comforters and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Entertainment

Theme parties

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

This family-friendly Puerto Vallarta hotel is located near the airport, within a 5-minute walk of Puerto Mágico and Bay of Banderas. Cruise Ship Terminal is 0.4 mi (0.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hacienda Buenaventura Hotel & Mexican Charm Reviews

7.8

Good

8.4

Cleanliness

7.6

Amenities

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 409 out of 1005 reviews
Rating 8 - Good. 278 out of 1005 reviews
Rating 6 - Okay. 158 out of 1005 reviews
Rating 4 - Poor. 92 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

Reviews

Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the whole place had a nice charm about it. The buffet was nice and the service was excellent .
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jorge Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Great service. Would stay here again
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tynan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar, nice pool
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and boat docks very close. Pool restaurant and bar were excellent! Friendly staff & good food.
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool , beach is a small walk away
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Tamela Mae

Liked: Staff & service
Very traditional. A great change from the typical all inclusive
Stayed 7 nights in Apr 2026
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities
Room was clean, staff nice .. breakfast good Pool nice and clean
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Betty Anne

Very dated - no elevators, air conditioning didn’t work very well. Food was good, grounds were very nice and it was located in a great location
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice , the air conditioner worked great , the bar tenders were awesome good service expecially Eric and Arnold ! The beach was nice the shuttle picks you up and drops you off , the pool was nice but very busy , lots of locals . Breakfast was great ! There were no activities during the day and not much in the evening , close to shopping and bars !
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Sheena

Liked: Cleanliness, amenities, property conditions & facilities
Staff always friendly and helpful. Always enjoy our time spent at this resort.
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

curt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and surrounding area were clean
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Sankar

Liked: Cleanliness, staff & service, amenities
Clean room and well maintained. Staff takes care of property well. Swimming pool is well maintained. Food is good, however lacks variety for vegetarians/ vegans. Not a right place to stay if you have kids as dinner reservations with kids are not allowed
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Amara

Liked: Staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Older traditional style hotel with Mexican charm. Not deluxe but very comfortable. Clearly a hotel with a lot of return customers.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
A really great place to visit an amazing atmosphere great food and an overall great time⭐️⭐️⭐️⭐️⭐️
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Denyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable but didn't overlook pool.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

darryl

The staff are wonderful
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Paul Douglas

Liked: Cleanliness, amenities, property conditions & facilities
The staff worked very hard to keep us all comfortable during this crazy week.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

cesia

Liked: Cleanliness
Friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

KAREN ANN

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff is fantastic friendly tries to remember your name and gets to know you. We had a wonderful week stay
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff, small and quite.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and staff were great
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfasts, nice soups and salads at lunch. Great value for the price. Staff from the bar to the front desk was great. Alfredo at the al a carte restaurant gave excellent service. Highly recommend booking there . It's a bit misleading but most dishes on the menu are not an upcharge and it's so much more relaxing than the buffet. Lack of a bathroom at the beach was a bit inconvenient but we knew that when we signed up. Super easy to catch bus to Downtown and Marina .
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Really lovely staff, the food was good and the pool was nice to relax by. Its probably on the more basic end of all inclusive accommodation but we had a great time
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mary Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Close to some activities, shopping and only a short cab ride to Malecon (boardwalk). Very friendly staff, great buffet and clean throughout. Would recommend a stay here to anyone. Beautiful Country.
Stayed 4 nights in Jan 2026