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Hacienda Buenaventura Hotel & Mexican Charm

4.0 star property
Travelers find paradise at this all-inclusive retreat where poolside dining, garden-surrounded massages, and thoughtful amenities create a memorable Mexican getaway

Choose dates to view prices

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Exterior detail - Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta)
Free beach shuttle, sun loungers, beach umbrellas - Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta)
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine - Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta)
Exterior - Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta)
Reception - Hacienda Buenaventura Hotel & Mexican Charm (Puerto Vallarta)
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers a peaceful atmosphere with beach and poolside bars. Guests can enjoy the sun, spa treatments like deep-tissue massage or reflexology, and gardens. Three restaurants serve Mexican cuisine all day.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Superior Room Two Double Beds

8.4 out of 10
Very good
(26 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Double Room Standard

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

7.4 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

  • 35 sq m
  • Sleeps 3

View all photos for Room Superior with Garden View

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Superior with Garden View

  • 44 sq m
  • Sleeps 3

View all photos for Standard King

Standard King | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard King

8.0 out of 10
Very good
(49 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard Triple Room - with a double bed

7.8 out of 10
Good
(37 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King Bed

Superior King Bed | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Superior King Bed

7.6 out of 10
Good
(17 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Garden View

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Superior with Garden View

  • 44 sq m
  • Sleeps 4

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard Room Two Double Beds

7.4 out of 10
Good
(17 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Hotel Zone, a neighborhood in Puerto Vallarta, Hacienda Buenaventura Hotel & Mexican Charm is in a shopping district and near the airport. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa de los Muertos. Traveling with kids? Consider VidantaWorld and Splash Water Park Vallarta. Spend some time exploring the area's activities, including golfing. Visit our Puerto Vallarta travel guide
Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Beach at hacienda buenaventura
    Hotel Zone Beach
    3 min walk - 0.2 miles
  • La Isla
    5 min walk - 0.3 miles
  • Puerto Mágico
    5 min walk - 0.3 miles
  • Cruise Ship Terminal
    9 min walk - 0.5 miles
  • Cruise Ship Pier
    9 min walk - 0.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)
    12 min drive

Restaurants

  • Talavera
    2 min walk
  • Starbucks
    5 min walk
  • Le Delice
    6 min walk
  • McCarthy’s
    5 min walk
  • Seafire Restaurant
    7 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

Upscale all-inclusive hotel near Cruise Ship Terminal
Consider a stay at Hacienda Buenaventura Hotel & Mexican Charm and take advantage of a poolside bar, a terrace, and a garden. With amenities like sun loungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as reflexology, a deep-tissue massage, or a manicure/pedicure. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Meeting rooms, a porter/bellhop, and beach umbrellas
  • Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
  • Luggage storage, massage treatment rooms, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities like safes.
More amenities include:
  • Down comforters and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Entertainment

Theme parties

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

This family-friendly Puerto Vallarta hotel is located near the airport, within a 5-minute walk of Puerto Mágico and Bay of Banderas. Cruise Ship Terminal is 0.4 mi (0.6 km) away.

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Reviews

Hacienda Buenaventura Hotel & Mexican Charm Reviews

7.8

Good

8.4

Cleanliness

7.6

Amenities

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 410 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 70 out of 1002 reviews

Reviews

Verified

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool , beach is a small walk away
Stayed 14 nights in Feb 2026
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities
Room was clean, staff nice .. breakfast good Pool nice and clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amara

Liked: Staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Older traditional style hotel with Mexican charm. Not deluxe but very comfortable. Clearly a hotel with a lot of return customers.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sheena

Liked: Cleanliness, amenities, property conditions & facilities
Staff always friendly and helpful. Always enjoy our time spent at this resort.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Denyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable but didn't overlook pool.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
A really great place to visit an amazing atmosphere great food and an overall great time⭐️⭐️⭐️⭐️⭐️
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Paul Douglas

Liked: Cleanliness, amenities, property conditions & facilities
The staff worked very hard to keep us all comfortable during this crazy week.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

darryl

The staff are wonderful
Stayed 10 nights in Jan 2026
Verified

8/10 Good

cesia

Liked: Cleanliness
Friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and staff were great
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff, small and quite.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Joel J

Liked: Cleanliness, staff & service
Clean room but was very hot ac had hard time keeping up. Staff was excellent from front desk all the way to food. It wasn’t a beach view that was the only bad thing, but did provide transportation to the beach
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Really lovely staff, the food was good and the pool was nice to relax by. Its probably on the more basic end of all inclusive accommodation but we had a great time
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mary Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Close to some activities, shopping and only a short cab ride to Malecon (boardwalk). Very friendly staff, great buffet and clean throughout. Would recommend a stay here to anyone. Beautiful Country.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Dawn-Marie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean (could be updated). For the price good value. Staff excellent. Close to buses to visit Malacon etc. Pool and grounds well maintained. Food is good, but lots of restaurants close by as well.
Stayed 28 nights in Jan 2026
Verified

8/10 Good

Mohammadrahim

Liked: Cleanliness, property conditions & facilities
Staff were friendly. The building is very old, but clean.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
A true Mexican gem... especially staff...a great location....good food and drinks...perfect atmosphere... comfortable and clean rooms...such great value for a winter getaway ..
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Cyril

The food was quite good and the service was very good. The hotel itself is just okay. The rooms just barely clean enough. So I would rate the entire hotel at a 6 out of 10
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Judy L

Liked: Cleanliness, amenities, property conditions & facilities
Was disappointed that my hair brush went missing. I understand that we and the staff were on lock down due to the car fires cartel business. I think the hotel should have stepped up and provided those products. The most disheartening was we were charged 100 dollars us to stay another hour after check out, with our flight being postponed. It was a good location. Eric and Darnell were fantastic by the pool.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, property conditions & facilities
Staff excellent., no coffee maker or fridge in our room, that was a tough as we are big coffee people
Pool day
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Darlene

Liked: Amenities, property conditions & facilities
Room was clean and the staff are great! Always ready to help you and the waiters around the pool made sure we were taken care of. The only change I would like to see happen is another set of stairs put in at the other end of the pool. The majority of guests are a little older or actually seniors and having to walk all round the wet decking to get to the stairs is not safe.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good including food. À la carte dinner was great. Drinks were good. Room was fine.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Mina

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Over all I had a good experience, the staff were really good, the food options were good. The only negative experience was related to the rooms. The room where I stayed was very outdated and the bathroom was not in a great condition.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Elvira Elizabeth

Liked: Cleanliness, property conditions & facilities
Great place to stay. Staff is very nice and friendly. Carlos at the pool site. Great job
Stayed 8 nights in Nov 2025