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Hacienda Buenaventura Hotel & Mexican Charm

3.5 star property
Beach fun in outdoor pool, near Cruise Ship Terminal

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Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Outdoor pool, pool umbrellas, sun loungers
Standard Triple Room - with a double bed | 1 bedroom, down comforters, in-room safe, free rollaway beds
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • 24/7 front desk
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior King Bed

Superior King Bed | 1 bedroom, down comforters, in-room safe, free rollaway beds

Superior King Bed

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Separate bedroom
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds | 1 bedroom, down comforters, in-room safe, free rollaway beds

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | 1 bedroom, down comforters, in-room safe, free rollaway beds

Standard King

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds | 1 bedroom, down comforters, in-room safe, free rollaway beds

Superior Room Two Double Beds

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Separate bedroom
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed | 1 bedroom, down comforters, in-room safe, free rollaway beds

Standard Triple Room - with a double bed

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room Superior With Garden View

1 bedroom, down comforters, in-room safe, free rollaway beds

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, down comforters, in-room safe, free rollaway beds

Double Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, down comforters, in-room safe, free rollaway beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

1 bedroom, down comforters, in-room safe, free rollaway beds

Room Superior With Garden View

  • Sleeps 3
  • 1 King Bed(s)

View all photos for Room Standard

1 bedroom, down comforters, in-room safe, free rollaway beds

Room Standard

  • Sleeps 3
  • 1 Full Bed(s)

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About the neighborhood

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.2 miles
  • La Isla - 5 min walk - 0.3 miles
  • Cruise Ship Terminal - 9 min walk - 0.5 miles
  • Malecon - 5 min drive - 3.4 miles
  • Playa de los Muertos - 7 min drive - 4.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk
  • ‪Lobby Bar - ‬6 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

All-inclusive hotel near Cruise Ship Terminal
Consider a stay at Hacienda Buenaventura Hotel & Mexican Charm and take advantage of a beach bar, a poolside bar, and a terrace. With amenities like sun loungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a hot stone massage or reflexology. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a bar.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • A porter/bellhop, beach umbrellas, and smoke-free premises
  • Tour/ticket assistance, a front-desk safe, and massage treatment rooms
  • A 24-hour front desk, luggage storage, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities like safes.
More amenities include:
  • Down comforters and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

Located in Hotel Zone, this all-inclusive hotel is within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within 5 minutes.

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Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 387 out of 1005 reviews
Rating 8 - Good. 279 out of 1005 reviews
Rating 6 - Okay. 158 out of 1005 reviews
Rating 4 - Poor. 100 out of 1005 reviews
Rating 2 - Terrible. 81 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food is good, property is nice, great value.
Stayed 1 night in May 2025

10/10 Excellent

stacy

Liked: Cleanliness, amenities, property conditions & facilities
Food and staff were wonderful
Stayed 4 nights in May 2025

8/10 Good

Sara m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, great place for the price.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alfonso Gonzalo

Liked: Staff & service
Great location close to all the tours pickup spots...
Stayed 5 nights in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
a little dated but outstanding service and friendly peoplw
Stayed 3 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
A charming and relaxing getaway with a clean, inviting pool. The staff were friendly and accommodating, making our stay thoroughly enjoyable.”
Stayed 8 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. Quaint and close to amenities. It's a nice affordable option to the larger all inclusive hotels. Friendly staff, delicious food.
Stayed 7 nights in Apr 2025

8/10 Good

Lastiwka Norah

Liked: Cleanliness, staff & service, amenities
Beautiful property wonderful staff
Stayed 7 nights in Apr 2025

10/10 Excellent

callie anna rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved it here would 100% come again!! rooms were so cute and clean, staff was very friendly and helpful! never disappoint by the buffet, fantastic food selection at every meal!
Stayed 7 nights in Apr 2025

6/10 Okay

Ronnie G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice location for a first time in Puerto Vallarta
Stayed 4 nights in Mar 2025

6/10 Okay

Verenice

Liked: Cleanliness
Small,cozy,min away from Airport,service was good BUT food was not.
Stayed 4 nights in May 2025

8/10 Good

Shirley Diana

Liked: Cleanliness, amenities, property conditions & facilities
We liked the cozy feeling. Not commercialized. Staff very accommodating. We would like more variety in the food. What they served was fresh and tasty. Great value for the money.
Stayed 9 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, which was perfect for a restful vacation
Stayed 7 nights in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, smaller resort but perfect.
Stayed 7 nights in Mar 2025

6/10 Okay

Jeremiah Luke

Liked: Staff & service, property conditions & facilities
Decent resort.
Stayed 7 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good place staff was good
Stayed 8 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort is very clean, the staff are very friendly and helpful. The location is fantastic.. Food was very good, lots of choices.. A porta potty at the beach would be great…
Stayed 14 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful resort with really great hospitality. The staff was always happy to help with a smile. Food was great, we really enjoyed the themed nights. Beautiful property with lovely gardens.
Stayed 6 nights in Apr 2025

6/10 Okay

Sici Golondrina

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

10/10 Excellent

IMELDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from activities
Stayed 3 nights in May 2025

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrea de san Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 5 nights in Apr 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
It was a cute place
Stayed 6 nights in Mar 2025

6/10 Okay

Suzy

Liked: Staff & service
The place looks very cozy and charming. The buffet was good and appetizing. The pool was full of people on the weekend I went. The room was clean but there was a distinct old musty smelly. The door latch lock was missing and the sliding doors to the terrace didn't lock.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We had loads of fun at this property! Great food, service and entertainment.
Stayed 10 nights in Mar 2025