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Hotel Soleil Pacifico

Property class: 3.5

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Photo gallery for Hotel Soleil Pacifico

A pathway leading to a building with a thatched roof, surrounded by lush greenery and palm trees. - Hotel Soleil Pacifico (Puerto San Jose)
An aerial view of a resort with a central swimming pool surrounded by palm trees and a thatched-roof structure. - Hotel Soleil Pacifico (Puerto San Jose)
A hot tub area with a wooden deck, seating, and a table. - Hotel Soleil Pacifico (Puerto San Jose)
A circular dining area with thatched roof and wooden pillars. Tables are arranged around the perimeter, and chairs are placed in the center. - Hotel Soleil Pacifico (Puerto San Jose)
A tropical outdoor wedding setup with a canopy and white draped chairs. - Hotel Soleil Pacifico (Puerto San Jose)
A nightclub, a poolside bar, and a terrace are just a few of the amenities provided at Hotel Soleil Pacifico. Indulge in a facial, a manicure/pedicure, and a massage at the onsite spa. Be sure to enjoy brunch and dinner along with Caribbean cuisine and ocean views at the two on-site restaurants. In-room WiFi (surcharge) is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning

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Room options

View all photos for Double Room

A hotel room with two beds, a desk, a chair, a ceiling fan, an air conditioning unit, and a window with curtains.

Double Room

8.0 out of 10
Very good
(12 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Bungalow, Garden View

A modern living room with a wooden coffee table, dining area with chairs, and a kitchen with a counter and appliances.

Deluxe Bungalow, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Located in Puerto San Jose, Hotel Soleil Pacifico is near the beach. Local points of interest include Aquamagic, Puerto San Jose Beach, and Chiquimulilla Canal. Visit our Puerto San Jose travel guide
View more Resorts in Puerto San Jose
Map
105 KM Road Chulamar, Puerto San Jose, Escuintla

What's nearby

  • A sunset over a calm body of water with a pier extending into the water.
    Puerto San Jose Beach
    24 min drive - 8.1 miles
  • Aquamagic
    24 min drive - 8.1 miles
  • Chiquimulilla Canal
    50 min drive - 28.5 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    137 min drive

Restaurants

  • Nautilus
    13 min drive
  • Cevicheria Victorino's
    13 min drive
  • Cevicheria Richard
    13 min drive
  • Fuente de Soda
    12 min drive
  • restaurante selva tropical
    13 min drive

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per 24-hour period)
  • Available in some public areas: WiFi (USD 5 per 24-hour period)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • Los Caracoles

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Nightclub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,374,100 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 37.5 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 45 per person (one way)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 37.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does Hotel Soleil Pacifico have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Soleil Pacifico pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Soleil Pacifico?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Soleil Pacifico?

Check-out is at noon.

Does Hotel Soleil Pacifico provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45 per person applies.

Are there all-inclusive benefits at Hotel Soleil Pacifico?

Some rate plans available at this property are all-inclusive.

Where is Hotel Soleil Pacifico located?

Located near the beach, this family-friendly resort is 5.5 mi (8.8 km) from Aquamagic and 5.6 mi (9 km) from Puerto San Jose Beach. Sea Museum and Chiquimulilla Canal are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Soleil Pacifico Reviews

7.2

Good

7.8

Cleanliness

7.8

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 140 out of 426 reviews
Rating 8 - Good. 119 out of 426 reviews
Rating 6 - Okay. 69 out of 426 reviews
Rating 4 - Poor. 47 out of 426 reviews
Rating 2 - Terrible. 51 out of 426 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, staff was friendly and food was amazing.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good, and the food was excellent. The room was also very clean. The only thing I would recommend is being more careful with the floor in the dining area, because the humidity and heat can make it very slippery and dangerous to walk on.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice clean and landscape and area is very pretty Pools were a bit warm would have preferred colder because of the hot weather. They have water to drink on every floor which was great. They have ice but you have to request it. Rooms were clean; overall a great place to stay
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They were super helpful and super sweet.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Food was good, what you can spect from an all inclusive pools clean and one beautiful endless pool all the way to the other side of the property. Don't spect any ac. When having breakfast, lunch or dinner. Bar was great, beer and basic liquor.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Disliked: Staff & service
Tired old resort that ownership is finally putting a lot of money in. Great for families with all of the water amenities.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quite expensive for Guatemala but nice place. Pool was under construction.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family and I love this place hopefully we go back again soon very friendly people n good delicious food
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. I speak very little Spanish and struggled with a language barrier. However, the staff were gracious and accommodating making me feel welcomed and safe. Truly a great experience.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Food and service great. The buildings are a little old but clean. Probably the renovation they are doing now will help to make it more confortable.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax - Several good pools - Decent breakfast - On the beach - Not many beach chairs - Decent restaurant - Nice big rooms
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

If you have kids it’s the perfect place ! Private beach amazing
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great priperty brst kn Puert San Jose. Competitive pricing, clean areas throughout, great housekeeping amd staff. Great amenities all around with theatre, bar, pools and kiddie area and beach access.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience was great! We absolutely enjoyed the natural beauty of the property. We did not feel safe outside of the hotel area.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
We had a great experience! The property was very clean and extremely well kept. The staff was amazing! I recommend it.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
All activities are convenient
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Didn’t like the service, food was not good and overpriced.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness
The resort was really nice the swimming pool really nice too the food excellent . But l had some inconveniences with my booking. The customer service awful they give. Really hard time with the booking and breakfast included. They didn’t had the information in the computer and they refused to give me my breakfast included. Bad customer service the sheets in the bed were clean but the skirt look nasty . Ho edtly l will come back to that resort.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Good stay, convenient location, facilities need maintenance but good overall. Clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente todo
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
The food there is so expensive and tastes horrible.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Beautiful place definitely we gonna come back next trip back to Guatemala
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services I took my massage giver her 10 of 10 starts
Stayed 1 night in Jun 2026