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Balai Princesa

3.5 star property
Hotel in Puerto Princesa with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Balai Princesa

Outdoor spa tub
Front of property
Restaurant
Outdoor spa tub
Deluxe Double Room | Free WiFi, bed sheets
Balai Princesa, in Puerto Princesa City Centre, offers cooked-to-order breakfasts and roundtrip airport shuttles. Guests can refresh at Balai Spa, relax in the garden or sauna, and enjoy drinks at the coffee shop. Visitors consistently praise the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior King Room

Superior King Room | Free WiFi, bed sheets

Superior King Room

Highlights

Air conditioning
Bidet
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
In-room massage
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Bidet
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
In-room massage
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Bidet
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
In-room massage
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Bidet
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
In-room massage
Daily housekeeping
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 4

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 8

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

  • Sleeps 4

View all photos for Superior King Room

Free WiFi, bed sheets

Superior King Room

  • Sleeps 2

About the neighborhood

Map
Socrates Rd, Puerto Princesa, MIMAROPA, 5300

What's nearby

  • Robinsons Place Palawan - 2 min drive - 0.9 miles
  • SM City Puerto Princesa - 2 min drive - 1.4 miles
  • NCCC Mall Palawan - 3 min drive - 1.6 miles
  • Puerto Princesa City Baywalk - 3 min drive - 2.0 miles
  • Hartman Beach - 5 min drive - 2.4 miles

Getting around

  • Puerto Princesa Airport (PPS) - 5 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪OurTable Coffee Shop - ‬12 min walk
  • ‪Miss Tea - ‬12 min walk
  • ‪Ke Nikko - ‬12 min walk
  • ‪HomeBound - ‬18 min walk

About this property

Balai Princesa

Hotel located in Puerto Princesa City Centre
At Balai Princesa, you can look forward to free cooked-to-order breakfast, a free roundtrip airport shuttle, and a coffee shop/cafe. Indulge in reflexology and a massage at Balai Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a sauna.
You'll also enjoy perks such as:
  • Free self parking
  • Tour/ticket assistance, 1 meeting room, and coffee/tea in the lobby
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Balai Princesa boast thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Lilim Cafe'

Things to do

  • Full-service spa
  • Hot tub
  • Sauna

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Balai Princesa Hotel
Hotel Balai Princesa Puerto Princesa
Puerto Princesa Balai Princesa Hotel
Hotel Balai Princesa
Balai Princesa Puerto Princesa
Balai Princesa Palawan Island/Puerto Princesa
Balai Hotel
Balai
Balai Princesa Hotel
Balai Princesa Puerto Princesa
Balai Princesa Hotel Puerto Princesa

Frequently asked questions

Is Balai Princesa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Balai Princesa?

Self parking is free at this property.

What time is check-in at Balai Princesa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Balai Princesa?

Check-out is at noon.

Does Balai Princesa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Balai Princesa located?

Located in Puerto Princesa City Centre, this spa hotel is within 2 mi (3 km) of Robinsons Place Palawan, SM City Puerto Princesa, and Palawan Heritage Center. Mendoza Park and Plaza Cuartel are also within 2 mi (3 km).

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Reviews

Balai Princesa Reviews

9.2

Wonderful

9.2

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 53 out of 72 reviews
Rating 8 - Good. 12 out of 72 reviews
Rating 6 - Okay. 5 out of 72 reviews
Rating 4 - Poor. 1 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

Reviews

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet and the staff are very friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel.
Stayed 1 night in Mar 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended!
Stayed 3 nights in Apr 2024

10/10 Excellent

Al Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Different from other hotels .. unique
Stayed 3 nights in May 2024

8/10 Good

YE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff
Stayed 1 night in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and artful with the bonsai garden.
Stayed 2 nights in Jan 2024

10/10 Excellent

Vincent

This place was perfect. Manager and staff were all very helpful and polite. The facilities include a spa and sauna which were complimentary. Best for couples who want a quieter and relaxing stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating. we'll surely recommend this hotel to our friends and family. Keep it up!
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.
Stayed 1 night in Sep 2023

6/10 Okay

Aileen

Liked: Staff & service
It's an ok property to stay at for the night. The place was clean and staff are friendly and attentive. Internet connection wasn't very good. And we kept hearing noises during our stay.
Stayed 1 night in May 2023

8/10 Good

Adriana

Liked: Staff & service
There’s no tv, no closets, no chair in the room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a very pleasant stay! Highly recommended!

My wife and I spent 2 nights here and had a very pleasant experience! The hotel is comfortable, the bed was nice, the A/C was consistent, and the hotel staff were very helpful and courteous. We also took advantage of their spa services and got a couples massage, which was one of the best massages I’ve had in a while. We also had a fun time hanging out in the jacuzzi. The restaurant (Lilim Cafe) had some of the best food we had during our stay in the Philippines, to my pleasant surprise! Would highly recommend. The only (minor) issue we encountered was the slow/unreliable wi-fi in our room (might not be an issue for all rooms, but was for ours). We had to go out into the lobby or the restaurant whenever we wanted consistent and adequately fast internet connections. Despite this, we would book again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Aniceto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.
Stayed 1 night in May 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el trato, comida en el restauran muy buena y los desayunos llenaron las expectativas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place with great amenities

The place is very nice and cozy. Good location close to everything. The staff was awesome very friendly and accommodating.
Stayed 2 nights in Jun 2025

6/10 Okay

Timothy

No tv, slow wifi.
Stayed 4 nights in Jun 2025

10/10 Excellent

jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best relaxing stay in Puerto Princesa

Fantastico. Un piccolo boutique hotel dove potersi rilassare dopo le escursioni ad esplorare le bellezze di puerto Princesa. Massaggi divini e super economici, mi sento di consigliare il Balai signature. Le ragazze della reception sono sempre pronte a soddisfare qualsiasi bisogno e richiesta, offrono anche un servizio laundry express dove nel giro di poche ore fanno recapitare il tutto in hotel. Super consigliato, camere spaziose e ben arredate, silenziose, aria condizionata sempre funzionante. Pick up dall’aeroporto gratuito organizzato nel giro di pochissimo. Grazie Balai Princesa per questi 3 giorni, vi terremo nel cuore
Stayed 2 nights in Apr 2025

6/10 Okay

Charles Keith

Pleasant stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Room was comfortable. Had the best massage ever.
Stayed 1 night in Jan 2025

2/10 Terrible

Karen

No hot water for the whole stay. Staff arent very helpful with regards to “tourists” asking/inquiring about the city or town and where to avail such services pr fees i.e Environmental service. No TV in the room. Will not go back and not recommend this place
Stayed 2 nights in Jan 2025

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