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Balai Princesa

3.5 star property
Hotel in Puerto Princesa with a full-service spa and free breakfast

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Photo gallery for Balai Princesa

Outdoor spa tub
Outdoor spa tub
Deluxe Double Room | Free WiFi, bed sheets
Front of property
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Daily housekeeping
In-room massage
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Daily housekeeping
In-room massage
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior King Room

Superior King Room | Free WiFi, bed sheets

Superior King Room

Highlights

Air conditioning
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Daily housekeeping
In-room massage
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Bidet
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Daily housekeeping
In-room massage
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

Free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 8
  • 4 Double Beds

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About the neighborhood

Map
Socrates Rd, Puerto Princesa, MIMAROPA, 5300

What's nearby

  • Robinsons Place Palawan - 2 min drive - 0.9 miles
  • SM City Puerto Princesa - 2 min drive - 1.4 miles
  • NCCC Mall Palawan - 3 min drive - 1.6 miles
  • Puerto Princesa City Baywalk - 3 min drive - 2.0 miles
  • San Jose New Market - 6 min drive - 2.9 miles

Getting around

  • Puerto Princesa Airport (PPS) - 5 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Ver de Cafe - ‬2 min drive
  • ‪Elmers Pares Plaza - ‬12 min walk
  • ‪Mayad Cafe Palawan - ‬14 min walk
  • ‪Palawan Cafe - ‬10 min walk

About this property

Balai Princesa

Hotel located in Puerto Princesa City Centre
At Balai Princesa, you can look forward to free cooked-to-order breakfast, a free roundtrip airport shuttle, and a coffee shop/cafe. Indulge in a massage and reflexology at Balai Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a sauna.
You'll also enjoy perks such as:
  • Free self parking
  • 1 meeting room, a 24-hour front desk, and coffee/tea in the lobby
  • Tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Balai Princesa boast thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Lilim Cafe'

Things to do

  • Full-service spa
  • Hot tub
  • Sauna

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000.0 per stay
  • Service fee: 10 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Balai Princesa Hotel
Hotel Balai Princesa Puerto Princesa
Puerto Princesa Balai Princesa Hotel
Hotel Balai Princesa
Balai Princesa Puerto Princesa
Balai Princesa Palawan Island/Puerto Princesa
Balai Hotel
Balai
Balai Princesa Hotel
Balai Princesa Puerto Princesa
Balai Princesa Hotel Puerto Princesa

Frequently asked questions

Is Balai Princesa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Balai Princesa?

Self parking is free at this property.

What time is check-in at Balai Princesa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Balai Princesa?

Check-out is at noon.

Does Balai Princesa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Balai Princesa located?

Located in Puerto Princesa City Centre, this spa hotel is within 2 mi (3 km) of Robinsons Place Palawan, SM City Puerto Princesa, and Palawan Heritage Center. Mendoza Park and Plaza Cuartel are also within 2 mi (3 km).

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Balai Princesa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 65 reviews
Rating 8 - Good. 11 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Very nice stay
Stayed 1 night in Jun 2025

8/10

The staff were all helpful.
Stayed 3 nights in Apr 2025

6/10

Pleasant stay
Stayed 2 nights in Feb 2025

10/10

It’s quiet and the staff are very friendly
Stayed 3 nights in Feb 2025

10/10

Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel.
Stayed 1 night in Mar 2025

10/10

Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))
Stayed 1 night in Mar 2025

10/10

Amazing staff!

10/10

Staff was nice. Room was comfortable. Had the best massage ever.
Stayed 1 night in Jan 2025

10/10

Good hotel! Front desk arranged tours for us, great restaurant, great massage. Would stay here again!
Stayed 2 nights in May 2023

10/10

The hotel is lovely and has a very "spa" feel. The food was great at the restaurant and the room was nice.
Stayed 1 night in Apr 2023

10/10

Different from other hotels .. unique
Stayed 3 nights in May 2024

10/10

Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended!
Stayed 3 nights in Apr 2024

2/10

No hot water for the whole stay. Staff arent very helpful with regards to “tourists” asking/inquiring about the city or town and where to avail such services pr fees i.e Environmental service. No TV in the room. Will not go back and not recommend this place
Stayed 2 nights in Jan 2025

10/10

Very relaxing and artful with the bonsai garden.
Stayed 2 nights in Jan 2024

8/10

Very hospitable staff
Stayed 1 night in Apr 2023

10/10

This place was perfect. Manager and staff were all very helpful and polite. The facilities include a spa and sauna which were complimentary. Best for couples who want a quieter and relaxing stay.
Stayed 1 night in Jun 2023

6/10

The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful. What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.
Stayed 2 nights in Jun 2024

10/10

Very good food at fair prices Sauna and hot was nice after day of activities and dinner. Staff very helpful with booking tours, scooter rental, delivered us to airport, laundry service only 350 pesos.
Stayed 3 nights in Feb 2023

10/10

The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating. we'll surely recommend this hotel to our friends and family. Keep it up!
Stayed 2 nights in Oct 2023

10/10

Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.
Stayed 1 night in Sep 2023

8/10

There was a dog barking continuously but it was not very long.
Stayed 4 nights in Jul 2024

8/10

In need of repairs
Stayed 1 night in Jun 2024

6/10

It's an ok property to stay at for the night. The place was clean and staff are friendly and attentive. Internet connection wasn't very good. And we kept hearing noises during our stay.
Stayed 1 night in May 2023

8/10

Quiet, spa-like atmosphere, friendly and helpful staff. No tv or fridge in room. Nice bathroom. Five minutes from airport, 10-15 minutes from major shopping malls and markets. One and a half hour from underground river tour and swimmable beaches. Hotel should expand website to include helpful information for tourists.
Stayed 2 nights in Apr 2023

10/10

the staff was so kind. the word is enough for expraining their service. but shower coludn't be hot.
Stayed 1 night in May 2023