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Hotel El Reloj

2.0 star property
Beachside fun near Malecón De Puerto Plata

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Photo gallery for Hotel El Reloj

Rooftop terrace
Deluxe Room | Individually decorated, free WiFi, bed sheets
Exterior
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

View all photos for Comfort Room, 1 Twin Bed

Comfort Room, 1 Twin Bed | Individually decorated, free WiFi, bed sheets

Comfort Room, 1 Twin Bed

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Private bathroom
Heated floors
Located on the ground floor
  • Ocean view
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000

What's nearby

  • Embassy of the United States Dominican Republic - 1 min walk - 0.1 miles
  • Malecón De Puerto Plata - 3 min walk - 0.2 miles
  • Fort San Felipe - 12 min walk - 0.7 miles
  • Puerto Plata Cable Car Base Station - 4 min drive - 2.1 miles
  • Playa Dorada - 16 min drive - 4.7 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 32 min drive

Restaurants

  • ‪Rincón Del Café - ‬6 min walk
  • ‪Caliche Repostería - ‬12 min walk
  • ‪La Ponderosa Del Mar C Por A. - ‬6 min walk
  • ‪Grace Bar - ‬7 min walk
  • ‪Restaurant Polanco - ‬2 min walk

About this property

Hotel El Reloj

Hotel near Malecón De Puerto Plata
A free daily manager's reception, dry cleaning/laundry services, and conference space are just a few of the amenities provided at Hotel El Reloj. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • 1 meeting room, a 24-hour front desk, and concierge services
Room features
All guestrooms are individually decorated, and feature comforts such as heated floors and air conditioning, as well as thoughtful touches like free WiFi.
More amenities include:
  • Bathrooms with rainfall showers
  • Wardrobes/closets, heated floors, and ceiling fans

Languages

American (Sign language), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 76

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata

Frequently asked questions

Is Hotel El Reloj pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Reloj?

Self parking is free at this property.

What time is check-in at Hotel El Reloj?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel El Reloj?

Check-out is at noon.

Where is Hotel El Reloj located?

Located in Centro Histórico, this beachfront hotel is in the city center and within a 5-minute walk of Embassy of the United States Dominican Republic and Malecón De Puerto Plata. Amber Museum and St. Philip the Apostle Cathedral are also within 5 minutes.

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Hotel El Reloj Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 35 out of 79 reviews
Rating 8 - Good. 28 out of 79 reviews
Rating 6 - Okay. 4 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 5 out of 79 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, very walkable around the tourist district.
Stayed 2 nights in Mar 2025

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, good location convenient for walking around and shopping
Stayed 1 night in Mar 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very convenient, close to many tourist attractions. The only problem was the room very small and the mattress was so uncomfortable otherwise everything was great.

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place, stay there right away, you will like it.
Stayed 1 night in Dec 2024

8/10 Good

nutmeg

Liked: Staff & service, property conditions & facilities
Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it because it was in the historical district everything was in walking distance I got to live like the locals shop like the locals eat like the locals and that saved me so much money and I got to see so much more and everything was walkable
Stayed 21 nights in Jan 2025

6/10 Okay

Nirvan

Hotel was fine , except had two beers up on the roof restaurant and it cost 550 pesos which is a rip off. So, if you staying their don’t go to their restaurant.
Stayed 1 night in Feb 2025

4/10 Poor

Roy

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Restroom was tiny, shower needed a door or curtain water splashed everywhere, no phone in room, no tv service, hotel bar didn’t take credit card payments
Stayed 2 nights in Apr 2025

8/10 Good

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Feb 2025

10/10 Excellent

Aziel Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything its OK
Stayed 3 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location malecon , ocean, old church, town square. Nice clean room nice staff
Stayed 1 night in Sep 2024

4/10 Poor

James

Disliked: Property conditions & facilities
Staff was willing to help but the place is really not fit to be on Expedia. Imagine, i could not even get to my room cuz, of my luggage and there is no elevator folks. This is a very 1* hostal not hotel come on people
Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean nice little room, good ac, great price, nice staff, the malacon, the square
Stayed 1 night in Sep 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!!

The staff was Great!!!!
Stayed 6 nights in May 2024

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for vacation and relaxing time with family
Stayed 3 nights in Apr 2023

10/10 Excellent

Mathews

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!!!

The Hotel is always amazing…. This was my 6th time staying here this year and it has been great every time!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great around there.
Stayed 1 night in Feb 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service
The bathroom was pretty small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great people and always a Great place to stay!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

The Hotel and staff are great!!!
Stayed 5 nights in Feb 2024

8/10 Good

Sovannarith

Liked: Cleanliness, staff & service, property conditions & facilities
They need to update their bathroom a bit better.
Stayed 1 night in Nov 2024

10/10 Excellent

fredelinda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and welcoming.
Stayed 1 night in May 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but great price. Clean and close to port. Beautiful rooftop bar and lounge. Drinks were beautiful and delicious.
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Liked: Staff & service, property conditions & facilities
Staff were very friendly and welcoming. Rooms are small but clean and hotel has a great rooftop bar. Would recommend.
Stayed 2 nights in May 2023