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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

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Outdoor pool, pool umbrellas, sun loungers - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)
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Sauna, body treatments, hydrotherapy, aromatherapy, hot stone massages - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)
Exterior - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)
Minibar, in-room safe, desk, laptop workspace - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)
Luxury
5.0 star property
8.8

Excellent

Seaside sanctuary in Puerto Morelos

Beautifully maintained pools look straight out of a dream, with daily entertainment including "spicy" exercise classes. The spa offers hydrotherapy, perfect after poolside wood-grilled pizzas. Evenings feature dining options from hibachi at Silk City to guacamole and tacos at Picante.

Popular amenities

  • On private beach
  • Hot tub

Room options

View all photos for Preferred Club Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View King

9.4 out of 10
Exceptional
(9 reviews)
  • Partial ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View Double

  • Partial ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View King

7.6 out of 10
Good
(7 reviews)
  • Partial ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View King

  • Ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front Double

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

  • Partial ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Swim Out Ocean Front King

  • Ocean view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Puerto Morelos, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is on a private beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Puerto Morelos travel guide
Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park
    Arrecife de Puerto Morelos National Park
    3 min walk - 0.2 miles
  • Puerto Morelos beach Mayan riviera Caribbean sea
    Puerto Morelos Beach
    16 min drive - 6.8 miles
  • Ojo de Agua Beach
    Ojo de Agua Beach
    21 min drive - 8.9 miles
  • Cancun_PuertoMorelosTownSquare_6260342163
    Puerto Morelos Town Square
    22 min drive - 9.2 miles
  • Petempich Bay
    3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    23 min drive

Restaurants

  • Afthonia
    19 min drive
  • Miyako
    19 min drive
  • Siena Restaurant
    7 min drive
  • Lobby Bar
    7 min drive
  • Le Chique
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Tennis
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (8,933 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Elevator

More

  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have a pool?

Yes, this property has an outdoor pool.

Is Secrets Riviera Cancún All Preferred - Adults Only - All inclusive pet-friendly?

Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Secrets Riviera Cancún All Preferred - Adults Only - All inclusive located?

Nestled on the beach, this Puerto Morelos property is steps from Petempich Bay and 1.9 mi (3 km) from Puerto Morelos Beach. Arrecife de Puerto Morelos National Park is just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 273 out of 412 reviews
Rating 8 - Good. 76 out of 412 reviews
Rating 6 - Okay. 30 out of 412 reviews
Rating 4 - Poor. 15 out of 412 reviews
Rating 2 - Terrible. 18 out of 412 reviews

Reviews

Verified

6/10 Okay

Adalberto Tejeda

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Some staff went above and beyond.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Christopher Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had preferred club Ocean front. The room was fantastic. The food was AMAZING! Everyone worked was Fabulous!! We played volleyball, took water aerobics, a ceviche and Tequila class. Luis was THE BEST!!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

SHAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was our 2nd time to Secrets riviera and have booked for next March 2027 . Love the small secrets side very personal. Staff are fantastic. building 2 ocean view our favorite.
Great time with these guys!
our room view
Luis, is the best!
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, outstanding staff and service, great food
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept and clean.The staff made you feel comfortable and always very helpful and polite. The beach although beautiful had too much seaweed to enjoy the water.The beach front view from our Jr suite in the Secrets side of the resort was stunning.The spa was fabulous and for the first time experience, its a must.I had the liberty of enjoying both breathless and secrets and equally love them.I recommend this resort and I will returning.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and knowledgeable. Great views and lots to do!
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very well maintained and they kept the mini bar stocked daily. The staff was very friendly and very helpful when needed. The beach view was not so pleasant it had mounds of seaweed at the foot of the beach you couldn’t go and put your feet in the water so I didn’t like that. The swim out was amazing though and they brought food and drinks right while you were in the pool. The food was not the best I was looking for authentic meals but nothing really grabbed me and the drinks were awful you never tasted the liquor it was all diluted from the ice or juice.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff were amazing. Next level service that was genuine and friendly.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Louis was amazing and always made sure to go above and beyond when cleaning my room! Loved him. The curtains had a horrible smell at first but once they were changed - all was good.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and well maintained. The staff go out of their way to welcome you and take care of your needs. The pool staff are so friendly, especially Luis. He was so friendly and entertaining. A lot of them even remember your name. The only complaint I have is we ordered room service 1 day and it never showed up. And we had to call twice to get snacks and beveridges re filled in the mini fridge. The resort itself is beautiful, the food was good, we had a relaxing week.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience. All staff super friendly and helped with anything needed. The food was delicious! I am on a special diet and had no problem there. Thank you!!! We'll return soon!!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Victoria Princess

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing food could be better
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was attentive at the restaurants and pool/bar !
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Raven L.

Liked: Cleanliness, amenities, property conditions & facilities
I can't wait to visit Secrets again! My friends and I had an amazing and unforgettable time. From the time we stepped onto the resort to being greeted by the staff throughout our visit, to the multiple food options - nothing was missed! The master suite was such a treat with a wide swim out pool, which was a space of refuge for me. I'm already planning my next stay!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff went above and beyond every single day made me feel right at home.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Danelle

Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious and the view was beautiful. The staff was AMAZING!! Luis at the pool was sooo much fun. Daniel at the pool was very helpful and soo nice. I definitely recommend this hotel if you want to get away and get some sun and rest in peace.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Amanda Reyes

Amazing stay, rooms were very luxurious, the service was so personalized and attentive. Food was great and tons to do throughout the trip.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. Honestly Mexico is never a bad choice to make for us and we will continue to make it. Thank you!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was above and beyond! Nadel, Cruz, Kayla, Luis, and Danny were all exceptional to be around and took great care of us our whole trip.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Sahand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great parties and entertainment all day long.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

RYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place, loved the swim out room, easy access across the property, food was 7 out of 10, plenty of options available.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Vandarae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Koen Mykel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing group of staff who made our trip memorable
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
First time there and I had a hell of a good time
Stayed 3 nights in Jun 2025