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Margaritaville Island Reserve Riviera Cancun

5.0 star property
All-inclusive hotel with 4 restaurants and 4 outdoor pools

Choose dates to view prices

Photo gallery for Margaritaville Island Reserve Riviera Cancun

View from property
4 restaurants, breakfast, lunch, dinner served; international cuisine
Beach | On the beach, white sand, sun loungers, beach umbrellas
Terrace/patio
6 bars/lounges, swim-up bar, poolside bar
Located close to Arrecife de Puerto Morelos National Park, Margaritaville Island Reserve Riviera Cancun provides an airport shuttle, a swim-up bar, and a poolside bar. With a beachfront location, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a body scrub, a massage, and aromatherapy at St. Somewhere Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers fitness classes and yoga classes; other things to do include volleyball, snorkeling, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as concerts and live shows and a terrace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Parking available
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for PARADISE ROOM - Adults Only Section.

Premium bedding, free minibar, in-room safe, iron/ironing board

PARADISE ROOM - Adults Only Section.

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Hair dryer
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PARADISE JUNIOR SUITE

Premium bedding, free minibar, in-room safe, iron/ironing board

PARADISE JUNIOR SUITE

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Hair dryer
Private bathroom
  • 43 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for SWIM UP PARADISE JUNIOR SUITE

SWIM UP PARADISE JUNIOR SUITE | Premium bedding, free minibar, in-room safe, iron/ironing board

SWIM UP PARADISE JUNIOR SUITE

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Hair dryer
Private bathroom
  • 43 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for PARADISE SUITE

Premium bedding, free minibar, in-room safe, iron/ironing board

PARADISE SUITE

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL PARADISE SUITE

Premium bedding, free minibar, in-room safe, iron/ironing board

ROYAL PARADISE SUITE

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Hair dryer
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for SWIM UP PARADISE SUITE

Premium bedding, free minibar, in-room safe, iron/ironing board

SWIM UP PARADISE SUITE

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Hair dryer
Private bathroom
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for ROYAL SWIM UP PARADISE SUITE

Premium bedding, free minibar, in-room safe, iron/ironing board

ROYAL SWIM UP PARADISE SUITE

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Hair dryer
  • 48 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Map
Carr Chetuma Km 27 5, Puerto Morelos, ROO, 77580

What's nearby

  • Petempich Bay - 6 min drive - 1.6 miles
  • Crococun Zoo - 11 min drive - 4.8 miles
  • Puerto Morelos Beach - 13 min drive - 3.6 miles
  • Moon Palace Golf Club - 19 min drive - 9.8 miles
  • Puerto Morelos Town Square - 22 min drive - 5.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Le Chique - ‬6 min drive
  • ‪Salted Rim - ‬5 min drive
  • ‪The Boathouse - ‬5 min drive
  • ‪Bar Latino - ‬6 min drive

About this property

Margaritaville Island Reserve Riviera Cancun

Luxury all-inclusive hotel near Arrecife de Puerto Morelos National Park
Located close to Puerto Morelos Town Square and Puerto Morelos Artists’ Cooperative, Margaritaville Island Reserve Riviera Cancun provides an airport shuttle, a swim-up bar, and a poolside bar. With a beachfront location, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a body scrub, a massage, or aromatherapy at St. Somewhere Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers fitness classes and yoga classes; other things to do include volleyball, snorkeling, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as concerts and live shows and a terrace.
You'll also enjoy perks such as:
  • 4 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
  • Free valet parking
  • An area shuttle, supervised childcare (surcharge), and tour/ticket assistance
  • Multilingual staff, coffee/tea in the lobby, and concierge services
Room features
All guestrooms at Margaritaville Island Reserve Riviera Cancun boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with premium channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

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  • Hot Tub
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Area shuttle
  • Free valet parking on site

Food and drink

  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • FRANK & LOLA’S -
  • LATINO - COCINA DE FUSIÓN
  • RITA’S TACO HOUSE
  • THE BEACH HOUSE

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Concerts/live shows
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Azul Beach Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Riviera Maya Hotel Karisma Todo Incluido
Azul Beach Riviera Maya Karisma Todo Incluido Puerto Morelos
Azul Beach Riviera Maya Karisma Todo Incluido
Azul Beach Resort Riviera Maya Hotel by Karisma
Azul Beach Hotel by Karisma All Inclusive
Azul Beach Resort Riviera Maya Hotel by Karisma Todo Incluido
Azul Riviera Maya By Karisma
Azul Beach Resort Riviera Maya Hotel by Karisma Todo Incluido

Frequently asked questions

Does Margaritaville Island Reserve Riviera Cancun have a pool?

Yes, this property has 4 outdoor pools.

Is Margaritaville Island Reserve Riviera Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Margaritaville Island Reserve Riviera Cancun?

Valet parking is free at this property.

What time is check-in at Margaritaville Island Reserve Riviera Cancun?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Margaritaville Island Reserve Riviera Cancun?

Check-out is at noon.

Are there all-inclusive benefits at Margaritaville Island Reserve Riviera Cancun?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, soccer, and more.

Where is Margaritaville Island Reserve Riviera Cancun located?

This Puerto Morelos hotel is on the beach, steps from Arrecife de Puerto Morelos National Park, and within 9 mi (15 km) of Puerto Morelos Town Square and Puerto Morelos Artists’ Cooperative. Moon Palace Golf Club and El Tinto Golf Course are also within 9 mi (15 km).

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Reviews

Margaritaville Island Reserve Riviera Cancun Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.8

Staff & service

8.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 33 out of 44 reviews
Rating 8 - Good. 6 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

Reviews

8/10 Good

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 6 nights in Sep 2025

6/10 Okay

Christa

Liked: Amenities, property conditions & facilities
We stayed here on a quick 5-day trip and were disappointed with a few things. First, the food options are simply not good. The Beach House, beside breakfast, was terrible. The other two restaurants were nearly impossible to get reservations for and the food was sub-par. The only place we enjoyed was the Taco Bar, but it closed at 5 every day. The seaweed overtook the beach, so we were unable to enjoy the water. The smell was absolutely rancid - sewage and when the wind blew, it consumed you. The resort is small with small pools and not much to do. Every day we were tracked down to do excursions, which we weren't interested in on this trip. We loved the spa experience. We also loved our morning smoothies from Blended. And for the most part, the staff was friendly and attentive. I would definitely choose a larger resort next time with more options.
Stayed 4 nights in Jul 2025

8/10 Good

Harkaranpreet

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 5 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay in mid October-quiet, relaxing. Staff was impeccable. Housekeeping and grounds were amazing. Food was great. Check in and front desk were always available. Would definitely stay again.
Stayed 4 nights in Oct 2025

6/10 Okay

Brent Lee

Liked: Staff & service
Our stay was nice! I wouldn’t say great but sufficient! The staff was great and very helpful The beach and ocean was nothing but very STINKY sea weed and water looked like a lake
Stayed 5 nights in Sep 2025

4/10 Poor

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no minibar and they give you a credit to get something out of their shop, but the only thing you can get with the credit is sodas and beer. You cannot get liquor or wine with the credit you have to pay cash for that. You cannot order room service for an alcoholic beverage. you must leave your room and go to the bar in order to get an alcoholic beverage. I felt as though this was very inconvenient and if I am paying for an all-inclusive resort with an all-inclusive mini bar, I should be able to get alcohol in my room. I got a room with a swim pool and in order for me to enjoy a drink while swimming, I would have to go to one of the On Site bars and get as many drinks as I could hold or make multiple trips and store them by the pool or get out of the pool to walk to a bar to get a drink. I know that there is a swim up bar, but in order for us to access the swim bar we would have to swim to the other end of the pool get out of the pool walk over the bridge to get down in the pool again to get access to the swim bar and repeat that process with our drinks and swim with the drinks in our hand back to our room. The menu options were very limited and often times we ended up eating the same things because a lot of items were out that were on the menu. We did a romantic dinner on the beach and the menu that we ordered was not what was provide provided and we had to eat what they provided us, which was exactly what we had ordered the night before. See comments for more review.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sanobar

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Staff was amazing. All of them were very nice and helpful. Restaurants were also great. We loved ”Latino” restaurant.
Stayed 4 nights in Apr 2025

2/10 Terrible

LAURA L.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Gran fraude, prometen mucho y no lo ofrecen

desde nuestra llegada, la atención al cliente fue de indiferencia y grosera, no nos ofrecieron ninguna ayuda ante la problemática que enfrentamos al llegar aquí de que sólo se agendo Hugo, cuando éramos dos. en las instalaciones de la Playa no te permitían usar áreas especiales en la playa y querían cobrártelas o condicionarte a comprar un tiempo compartido para poderlas usar, cuando nosotros separamos un all inclusive, nos hicieron un doble cargo, y al final se negaron a hacerme la factura, la limpieza y el orden de las habitaciones estuvo muy bien, sin embargo, el trato de todas las personas que trabajan aquí de gran indiferencia hacia las personas de habla hispana, se enfocan en atender a los extranjeros. La comida está simple y de baja calidad para el costo de el lugar.
Stayed 4 nights in Feb 2025

10/10 Excellent

Enrique Antonio Magermans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, definitivamente regresaremos
Stayed 4 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente

Es un hotel muy bueno, con variedad de lugares para divertirse.
Stayed 3 nights in Dec 2020

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Si quisiéramos mencionar los nombres de cada persona que hizo que nuestra estancia fuera de lo mejor, tendríamos que tomar el abecedario completo, nadie queda fuera de elogio, desde la gerente hasta el personal de intendencia, todos confabulados en hacer de nuestra estancia la mejor de las experiencias. Instalaciones, servicios, atenciones, alimentos y bebidas. Excelente
Stayed 10 nights in Nov 2020

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable estancia la gente muy atenta y agradecida de regresar a su trabajo ,se nota las ganas de hacerte pasar bien el día El hotel muy bueno solo tuvimos problema con la regadera no se desguaba se hacía un lago
Stayed 1 night in Sep 2020

10/10 Excellent

Erika Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La limpieza del sitio fue excelente, con todas las medidas por la contingencia. Cama muy cómoda, los alimentos buenos y el servicio excelente, siempre pendientes del huésped
Stayed 2 nights in Jul 2020

10/10 Excellent

FabyVilla, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities
El servicio es una maravilla. Te hacen sentir como en casa, trato VIP 100% todo el tiempo, desde los chicos de Concierge, Meseros, bartenders, todos son excelentes personas dispuestas a hacer que pases tus días como una verdadera vacación, disfrutando. Los restaurantes son delis, la comida de lo mejor, bebidas del bar de lo mejor, todo un lujo. Gracias Gregorio, Noel, Armando, Carolina, Shirley, Juan Carlos, Elizabeth, Mauricio, estuvimos felices, encantados. GRACIAS!!!!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio. Apestar de ser un hotel pequeño tienen muy buen servicio. Lo único malo es que tardan un poco en el momento de servir los alimentos
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó mucho, especialmente el servicio y la comida
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente, buenos restaurant y amenidades en playa
Stayed 5 nights in Mar 2019

8/10 Good

Karla

excelente servicio
Stayed 4 nights in Nov 2018

10/10 Excellent

Maru, Cancún

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excelente hotel, el personal súper atento, todos con una sonrisa y dispuestos a ayudarte. Los jardines super cuidados, con flores hermosas. Las habitaciones muy limpias y te reciben con una botella de champagne y frutas. Pero definitivamente lo que nos conquistó fué la atención que nos dieron. A todos nos trataron como VIP
Stayed 1 night in Nov 2018

10/10 Excellent

Russell, Mérida ,Yucatán ,México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estancia inmejorable comida,habitación,trato amable Altamente recomendado
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our first time in this resort and we loved it. We traveled with our two kids which can be challenging but during our stay at Azul Beach Resort we were able to really enjoy every moment, the personnel is great, the food is excellent and they have kids menu in every restaurant. We loved the latin restaurant for dinner (thanks to Antonio our
Stayed 4 nights in Oct 2018

10/10 Excellent

Angeles, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación: nos hicieron upgrade, estupenda. El servicio muy amable. Quizás mejorar algo la oferta y calidad de comida a mediodía.
Stayed 3 nights in Nov 2018

10/10 Excellent

Manolo, Veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel familiar

Excelente staff, comida, comodidad y playa. Todo bien! Una agradable sorpresa descubrir este hotel.
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia. Muy buena comida y bebidas, excelente servicio, ambiente tranquilo. Higiene impecable y mantenimiento al día... la playa limpia y muy tranquila (sin olas). Muy recomendado para familias. Hotel chico ideal para el que no quiere estar caminando largas distancias.
Stayed 7 nights in Jun 2018

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atención y Servicio inmejorable

Es increíble la atención.... saben en todo momento quién eres y tus intereses y todos hacen lo imposible por hacerte sentir bien.

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