Dreams Puerto Morelos Resort & Spa - All Inclusive
4.5 star property
Hyatt Ziva Riviera Cancun offers nine refreshing pools, Asian cuisine, and kayaking adventures while children enjoy dedicated play areas and activities
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Photo gallery for Dreams Puerto Morelos Resort & Spa - All Inclusive
This all-inclusive beachfront resort offers relaxation and adventure. Enjoy Pilates, kayaking, or the free water park. With ten unique restaurants, a spa with deep-tissue massages, and impressive pools, it's perfect for families.
View all photos for Junior Suite Tropical View Double
Junior Suite Tropical View Double
8.68.6 out of 10
Excellent
31 reviews
(31 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Ceiling fan
Separate bedroom
Garden view
1 bedroom
Sleeps 4
2 Double Beds
View all photos for Junior Suite Tropical View King
Junior Suite Tropical View King
7.87.8 out of 10
Good
18 reviews
(18 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Ceiling fan
Separate bedroom
Garden view
1 bedroom
Sleeps 4
1 King Bed
View all photos for Preferred Club Junior Suite Ocean View Double
Preferred Club Junior Suite Ocean View Double
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Ceiling fan
Separate bedroom
Sea view
1 bedroom
Sleeps 4
2 Double Beds
View all photos for Preferred Club Junior Suite Ocean View King
Preferred Club Junior Suite Ocean View King
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Ceiling fan
Separate bedroom
Sea view
1 bedroom
Sleeps 4
1 King Bed
View all photos for Ocean Front Junior Suite Double
Ocean Front Junior Suite Double
8.48.4 out of 10
Very good
5 reviews
(5 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Premium bedding
Ceiling fan
Sleeps 4
2 Double Beds
View all photos for Preferred Club Master Suite Ocean Front King
Preferred Club Master Suite Ocean Front King
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Ceiling fan
Separate bedroom
Ocean view
1 bedroom
Sleeps 4
1 King Bed
View all photos for Junior Suite Pool View Double
Junior Suite Pool View Double
7.67.6 out of 10
Good
5 reviews
(5 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Ceiling fan
Separate bedroom
1 bedroom
Sleeps 4
2 Double Beds
View all photos for Junior Suite Pool View King
Junior Suite Pool View King
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Ceiling fan
Separate bedroom
1 bedroom
Sleeps 4
1 King Bed
View all photos for Preferred Club Junior Suite Ocean Front Double
Preferred Club Junior Suite Ocean Front Double
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Ceiling fan
Separate bedroom
Sea view
1 bedroom
Sleeps 4
2 Double Beds
View all photos for Preferred Club Junior Suite Ocean Front King
Preferred Club Junior Suite Ocean Front King
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Ceiling fan
Separate bedroom
Sea view
1 bedroom
Sleeps 4
1 King Bed
View all photos for Junior Suite Water Park View Double
Junior Suite Water Park View Double
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Ceiling fan
Separate bedroom
Park view
1 bedroom
Sleeps 5
2 Double Beds
View all photos for Junior Suite Water Park View King
Junior Suite Water Park View King
7.07.0 out of 10
Good
4 reviews
(4 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Ceiling fan
Separate bedroom
Park view
1 bedroom
Sleeps 5
1 King Bed
View all photos for Family Suite -5 guests- Junior with Pool View
Family Suite -5 guests- Junior with Pool View
62 sq m
Sleeps 5
View all photos for Family Suite -5 guests- Junior with Pool View
Family Suite -5 guests- Junior with Pool View
62 sq m
Sleeps 5
View all photos for Suite Master
Suite Master
128 sq m
Sleeps 4
View all photos for Suite Junior
Suite Junior
Sleeps 3
View all photos for Suite Junior
Suite Junior
Sleeps 4
About the neighborhood
Located in Puerto Morelos, Dreams Puerto Morelos Resort & Spa - All Inclusive is near the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at El Rey Polo Country Club. Explore all the area has to offer with mountain biking, ziplining, and cave exploring. Visit our Puerto Morelos travel guide
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
What's nearby
Arrecife de Puerto Morelos National Park
1 min drive - 0.3 miles
Puerto Morelos Beach
7 min drive - 2.2 miles
Ojo de Agua Beach
10 min drive - 4.0 miles
Puerto Morelos Town Square
11 min drive - 4.2 miles
Petempich Bay
6 min drive - 1.4 miles
Getting around
Cancun Intl. Airport (CUN)
41 min drive
Restaurants
Blue Moon
16 min drive
Swim Up Bar
16 min drive
Bistro El Beso
17 min drive
Route 66
16 min drive
Le Chique
4 min walk
About this property
Dreams Puerto Morelos Resort & Spa - All Inclusive
Luxury all-inclusive property near Puerto Morelos Beach
Consider a stay at Dreams Puerto Morelos Resort & Spa - All Inclusive and take advantage of a free breakfast buffet, free water park access, and 3 poolside bars. Active travelers can enjoy Pilates, paddleboards, and fitness classes at this property. Treat yourself to a Swedish massage, a body scrub, or hydrotherapy at the onsite spa. Be sure to enjoy Asian cuisine at one of the 10 on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a terrace.
You'll also find perks like:
9 outdoor pools and a children's pool, along with a waterslide, cabanas, and sun loungers
Free self parking
Supervised childcare (surcharge), a front-desk safe, and ATM/banking services
Evening entertainment, a gift shop, and a paddleboard on site
Guest reviews speak highly of the family-friendly amenities, breakfast, and pool
Room features
All 437 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
Jetted tubs, rainfall showers, and designer toiletries
55-inch Smart TVs with premium channels
Furnished balconies or patios, wardrobes/closets, and coffee/tea makers
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
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Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
3 poolside bars
5 bars/lounges
A coffee shop/cafe
A swim-up bar
Couples/private dining
Snack bar/deli
Restaurants on site
Afthonia
Ki
Miyako
Rue de Rivoli
Vivace
Things to do
24-hour gym
9 outdoor pools
Arcade/game room
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Hot tub
Kayaking
Paddleboard
Pilates classes
Playground
Sauna
Steam room
Water sports equipment
Waterslide
Wine tasting room
Yoga classes
Family friendly
9 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Dining table
Free children's club
Free water park access
Lifeguards on site
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
51,000 square feet of conference space
Outdoors
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Full-service spa
16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar in shower
Handrails in stairways
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site
More
Banquet hall
Designated smoking areas
Lifeguards
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Toothbrush and toothpaste
Towels provided
Entertainment
55-inch smart TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar
More
Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 1300 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: MXN 1300 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a pool?
Yes, this property has 9 outdoor pools and a children's pool.
Is Dreams Puerto Morelos Resort & Spa - All Inclusive pet-friendly?
Yes, Dreams Puerto Morelos Resort & Spa - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1300 per pet, per day. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Dreams Puerto Morelos Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Dreams Puerto Morelos Resort & Spa - All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Dreams Puerto Morelos Resort & Spa - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, water fitness classes, pilates classes, and more.
Where is Dreams Puerto Morelos Resort & Spa - All Inclusive located?
This family-friendly Puerto Morelos property is located near the beach, within 2 mi (3 km) of Petempich Bay and Puerto Morelos Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are also within 9 mi (15 km).
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Reviews
Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Enjoyed my stay here ! Huge shoutout goes to Astrid and Sergio for making this stay great ! Had a wonderful room and enjoy room service. Food options were good but restaurants got packed really quickly so sometimes you will be stuck with trying to figure out what to eat .
Resort was amazing! So many options for pools that it never felt crowded. The food at the restaurants were outstanding and the service was always amazing by all the staff. We will definitely be back and recommend to friend's and family!
Clean room, friendly staff, awesome bar, great food, excellent service
Navneet
Stayed 6 nights in Oct 2025
8/10 Good
Steve
Dec 13, 2025
Liked: Cleanliness, amenities
Clean rooms. Just needs general maintenance which I imagine can be difficult in a humid climate. Dont be afraid to ask for another room if you want a better view, they are acommodating. Service was prompt and outstanding. Would recommend this resort on a budget.
This hotel is clean and quiet,staff so nice and polite.
yoke yee
Stayed 3 nights in Aug 2025
6/10 Okay
Blair
Dec 30, 2025
Staff were wonderful and very helpful!
The room was clean but a bit outdated. The pullout sofa bed was a very hard, old and stained mattress. And the room wasn’t very big.
The activities were amazing and very kid friendly! Wish they mentioned it is not beach front. There is a small access point to the beach but it’s rocky and not pretty at all.
The restaurants were decent. Food wasn’t bad at all. The water slides and pools were our favorite part. Kids loved the waterslides!
Night shows were great as well!
Overall, it’s a good resort.
Room and food was great! The restraunts were good. Ate at an alacarte almost every night. Night entertainment was okay. Things we didnt like...music was very loud at main pool and if they had to move the entertainment inside it was Very loud. My kids couldn't even stand it. There are multiple pools which is lovely where its more relaxing but some are for perfered guests only. No pool/games room ( only 13-17 year olds) which was disappointing for my 8 and 10 year old and even us as adults. No sports area for watching games unless a prefered customer. Beach is almost gone and had crazy sea grass the whole time we were there (just the way things are). Main pool is heated, others are not. Resort is clean, staff were great!
Cons - Beach is not swimmable and does not look nice. Major negative aspect which is the reason why I would not go back to this hotel. The pool area is full of “bed” that tou have to pay extra. When the buffet is outside for a night show, the front tables are only for people who is wiling to pay extra money for wine bottles. A lot of extra money for an all inclusive hotel.
Pros - People are friendly and the coffee place was nice. Japanese restaurant was also good.
The property is in great conditions. We loved the food, the cleanliness, the staff. The boy issue is that the road to access the property is in poor condition.
Katerine
Stayed 5 nights in Aug 2025
10/10 Excellent
Courtney
Jul 6, 2025
Liked: Cleanliness, staff & service, amenities
I really enjoyed how welcome the staff made me feel at the property. Everyone was extremely friendly and helpful.