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Minibar, in-room safe, desk, laptop workspace

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Puerto Morelos
  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
8.8 out of 10, Excellent, 313 reviews
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

About the neighborhood

Map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 6 min drive - 3.1 miles
  • Ojo de Agua Beach - 6 min drive - 3.1 miles
  • Puerto Morelos Beach - 11 min drive - 5.3 miles
  • Monumento Ruta de los Cenotes - 12 min drive - 5.7 miles
  • Dr. Alfredo Barrera Marin Botanical Garden - 17 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Ile De France - ‬18 min walk
  • ‪Zan-Za Bar - ‬18 min walk
  • ‪La Alhambra - ‬15 min walk
  • ‪Trattoria D'Gulio - ‬17 min walk
  • ‪Kobo - ‬16 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

Luxury all-inclusive hotel near Puerto Morelos Town Square
At Grand Residences Riviera Cancún All Inclusive, you can look forward to a free roundtrip airport shuttle, a swim-up bar, and a beach bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Treat yourself to a hot stone massage, a body treatment, or aromatherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • 2 outdoor tennis courts, express check-out, and babysitting (surcharge)
  • Coffee/tea in the lobby, bicycle tour information, and wedding services
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 144 rooms boast comforts such as private indoor hot tubs and 24-hour room service, in addition to perks like premium bedding and furnished balconies. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rainfall showers, designer toiletries, and separate tubs/showers
  • 47-inch plasma TVs with cable channels and DVD players
  • Wardrobes/closets, LED light bulbs, and microwaves

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Frequently asked questions

Does Grand Residences Riviera Cancún All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Residences Riviera Cancún All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Residences Riviera Cancún All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Grand Residences Riviera Cancún All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Residences Riviera Cancún All Inclusive?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Grand Residences Riviera Cancún All Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Grand Residences Riviera Cancún All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Grand Residences Riviera Cancún All Inclusive located?

Located in Puerto Morelos, this beachfront hotel is in a regional park and within 3 mi (5 km) of Arrecife de Puerto Morelos National Park, Ojo de Agua Beach, and Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 3 mi (5 km).

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Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 774 out of 1000 reviews
Rating 8 - Good. 125 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

WO MING

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay for our vacation, stuff are very friendly. Had a great time with this hotel.
Stayed 4 nights in Aug 2025

8/10 Good

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were really comfortable and very friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staffed hospitality everything was very nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

tahsin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, staff is so pleasant to be around, Family
Stayed 3 nights in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very good and rooms were nice
Stayed 6 nights in Aug 2025

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, family friendly, extremely nice staff!
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the construction next door, it was absolutely amazing. Will definitely stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best resort we’ve ever stayed at. The staff is incredible. The food is top-notch, and everything is incredibly well maintained.
Stayed 8 nights in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is ne of the best resorts I have been to. Will definitely come back again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service lime soup was everything! The international restaurant had great salmon and steak. Friendly staff and wonderful pool .
Stayed 4 nights in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive and everything of great quality. Variety and great service. A true 5 star place. My husband and I were celebrating our anniversary and it was definitely a treat. The true vacation was the hotel and the great staff, food and care
Stayed 2 nights in Sep 2025

10/10 Excellent

Achilles

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and quiet place. Good place to have a peace and quiet vacation!
Stayed 3 nights in Jul 2025

10/10 Excellent

Zelalem T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to relax
Stayed 5 nights in Jul 2025

10/10 Excellent

Noor-Allah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort and not crowded at all; quiet at night; excellent room quality; excellent service; clean
Stayed 7 nights in Jul 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming Food very tasty Room very comfortable Drinks wide variety 10/10
Stayed 5 nights in Jul 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely nice and helpful. Room cleaned daily food was great but a bit far from all sightseeing if that’s what you’re going for.
Stayed 4 nights in Aug 2025

6/10 Okay

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had great food and a wide variety. Lunch was tasty but repetitive, with the same dishes every day. Dinner was always excellent, especially on the French-themed night.
Stayed 4 nights in Aug 2025

8/10 Good

Iyonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful everyone was nice and friendly. There were a few who weren’t so friendly, other than that the stay was amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

Woonghwi

Liked: Amenities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Tristan our concierge was outstanding! We had a master suite with private pool and delightful! Puerto Morelos very safe and close! Highly recommend!
Stayed 6 nights in Aug 2025

10/10 Excellent

Anochili

Beautiful scenery
Stayed 4 nights in Jul 2025

10/10 Excellent

Irene Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great for solo female travel!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Shant Hagop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Residence continues to be a great option for the family, with fabulous services and overall quality. However, the ($$$) signature food options on the menus need to removed, it doesn’t do justice to the “Grand” all-inclusive plan.
Stayed 7 nights in Jul 2025

8/10 Good

Donya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Abby

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, staff, & food. Very quiet resort, with little to no evening entertainment options
Stayed 5 nights in Jul 2025

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