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Radisson Hotel Puerto Varas

Property class: 4

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Photo gallery for Radisson Hotel Puerto Varas

A lobby with a wooden reception desk, seating area with chairs, and a central fire feature. - Radisson Hotel Puerto Varas (Puerto Varas)
A balcony with a wicker chair and a table with drinks and snacks, overlooking a calm lake with a distant shoreline and buildings. - Radisson Hotel Puerto Varas (Puerto Varas)
A spacious room with wooden ceilings and large windows offering a view of the water and mountains. - Radisson Hotel Puerto Varas (Puerto Varas)
A hotel room with a bed, a desk with a television, a chair, a lamp, and a view of the sea. - Radisson Hotel Puerto Varas (Puerto Varas)
A sunlit indoor swimming pool with lounge chairs and a skylight. - Radisson Hotel Puerto Varas (Puerto Varas)
Take advantage of free full breakfast, dry cleaning/laundry services, and a fireplace in the lobby at Radisson Hotel Puerto Varas. Indulge in a facial and a hot stone massage at the onsite spa. The on-site restaurant, Balandra, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a chair, a nightstand with a lamp, and a curtain.

Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking (Volcano View)

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a balcony with a view of the sky and clouds.

Studio Suite, 1 King Bed, Non Smoking (Volcano View)

7.4 out of 10
Good
(3 reviews)
  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Volcano View)

A hotel room with a large bed, two bedside tables, and a wooden headboard.

Premium Room, 1 King Bed, Non Smoking (Volcano View)

9.4 out of 10
Exceptional
(6 reviews)
  • Hill view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, Non Smoking (Volcano View)

Room

Premium Twin Room, Non Smoking (Volcano View)

9.4 out of 10
Exceptional
(10 reviews)
  • Hill view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Studio, 1 King Bed, Non Smoking, Lake View

A hotel room with a large bed, a TV on a wooden cabinet, two chairs, a small table, and large windows with a view of the water.

Premium Studio, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Room

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Room

Suite, 2 Queen Beds, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Puerto Varas, Radisson Hotel Puerto Varas is in the city center and on a lake. Iglesia del Sagrado Corazón and Gotschlich House are local landmarks, and some of the area's attractions include Centro de Arte Molino Machmar and Galería y Centro Cultural Bosque Nativo. Visit our Puerto Varas travel guide
Map
Del Salvador 024, Puerto Varas, Los Lagos, 5550000

What's nearby

  • A coastal town with a prominent church, a large mountain in the background, and a body of water.
    Lake Llanquihue
    1 min walk - 0.1 miles
  • A street lined with trees and parked cars, with buildings including a hotel and shops.
    Puerto Varas Plaza de Armas
    1 min walk - 0.1 miles
  • A church with a steeple and a statue in front.
    Church of the Sacred Heart
    7 min walk - 0.4 miles
  • Casino Dreams Puerto Varas
    1 min walk - 0.0 miles
  • Puerto Varas Beach
    2 min walk - 0.1 miles

Getting around

  • Puerto Varas Station
    8 min walk
  • Puerto Montt (PMC-Tepual)
    30 min drive

Restaurants

  • Café Mawen
    3 min walk
  • La Fête Chocolat
    4 min walk
  • Cassis
    1 min walk
  • Club Orquidea
    3 min walk
  • Pataliebre
    4 min walk

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 427 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balandra

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers

Full-service spa

  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 61.0 per night
Cribs (infant beds) are available for USD 62.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Crib (infant bed) fee: USD 62.0 per night
  • Rollaway bed fee: USD 61.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Radisson Hotel Puerto Varas have a pool?

Yes, this property has an indoor pool.

Is Radisson Hotel Puerto Varas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Radisson Hotel Puerto Varas?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Radisson Hotel Puerto Varas?

Check-out is at noon.

Does Radisson Hotel Puerto Varas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Where is Radisson Hotel Puerto Varas located?

Located in the heart of Puerto Varas, this spa hotel is steps from Casino Dreams Puerto Varas, Puerto Varas Plaza de Armas, and Puerto Varas Beach. Lake Llanquihue and Sagrado Corazón de Jesús Church are also within 10 minutes. Puerto Varas Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Radisson Hotel Puerto Varas Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 375 out of 597 reviews
Rating 8 - Good. 149 out of 597 reviews
Rating 6 - Okay. 38 out of 597 reviews
Rating 4 - Poor. 24 out of 597 reviews
Rating 2 - Terrible. 11 out of 597 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean hotel. Centric location close to Puerto Varas downtown and lots of restaurants close by. The only thing that I would recommend improving is the breakfast, crowded, not great selections and under staffed
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful, they took care of our requests and were always available. Breakfast was delicious a ton of options to choose from and everything was delicious. Overall this is a 4.5 out of 5 rating, the only downside is that the room interior and bathrooms are a little outdated but nothing big, just it will be good to refresh a little bit. The parking lot staff was above and beyond, they deserve the recognition as they took really good care of us. Everything else was just perfect and the location is unbeteable right in front of the lake with an amazing view of the volcanoes and in front of the casino, all the restaurants and stores are at a walking distance no more than 5-10 minutes away. Keep up the good work!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make our stay great. Helped us check in early after a long flight. Breakfast was also very good and staff brought out gluten free bread especially for my wife. Great stay!
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best was the wiew and location. The bathroom was super dirty. We complained about with the staff, The food in the restaurant was terrible, cold. I don’t recommend this hotel to anyone.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views from hotel. Breakfast was over the top. Room and bathroom spacious.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Higher end lodging with full amenities. Great view ( we were lucky with clear weather). Breakfast great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in perfect location. Friendly staff, nice clean rooms, great spa & restaurant
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Good people good location.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great views of the lake and volcano, very friendly and helpful staff.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located right in front of the lake, offering a truly magnificent view. It’s also within easy walking distance of the main restaurants and shops, which makes getting around very convenient. The breakfast is excellent, with a good variety and quality. The staff is consistently helpful, attentive, and focused on making guests feel comfortable throughout their stay. Free parking is a great added benefit. Overall, a very enjoyable experience.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great views of lake and volcanoes
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fresh nevertheless a little change in daily menu would go a long way for someone spending five days at the property. Location was perfect ! Friendly staff. Oh..the room key cards did not work and I’ve had to make multiple treks to the front desk to get it reset. This is a known issue and disappointed that the hotel is not addressing this problem now.
Room with a view
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Huge room. Great service from everyone.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this hotel! It is clean, safe, and the staff is excellent!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need to be updated. Old furniture, but very spacious. Great location and view to the Volcano. Breakfast is a plus. Very good . We had a great stay.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was lovely, breakfast was excellent every morning with lots of options and tons of fresh healthy food. The staff was extremely accommodating and helpful, had great experiences with everyone we interacted with. We had some trouble with our original booking and the hotel was extremely helpful and went out of their way to make sure we had a good stay and were fairly compensated for the issue. Location right across the lake was perfect. Would definitely come again!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the lake. There are plenty of eatery and recreation options available.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Outstanding location
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Shower was a little dirty but great other than that
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and prime location. Suggestion: rooms in need of Nespresso machines.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Front desk staff was great and helpful. There are many places to eat and have a drink around the hotel. Breakfast was great. If you are going on the Cruce de Lagos (also called Crucé Andino) this is the place to stay.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and clean
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice hotel. Excellent view of the lake. But bed was uncomfortable (old) and the furniture was old and definitely seen better days. Other than that it was good
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Overall, I would say it was a nice stay, but there are several areas that need improvement, especially considering the price. The hotel room felt a bit run down and outdated, although it did have a very nice view, which was definitely a highlight. The reception staff at the front door were very kind and helpful throughout my stay, which made a positive difference. Breakfast was good in terms of quality, but I was not greeted upon arrival, which made the experience feel a bit impersonal. The restaurant, however, served a very good sandwich and coffee, which I enjoyed. The spa experience was disappointing. While it had the potential to be relaxing, the facilities felt neglected. The pool was not clean, the jacuzzi was not working, and at one point they even ran out of water. They also did not have robes available in my size, which shows a lack of attention to detail. The massage itself was not good. The therapist seemed rushed, had a poor attitude, and was not particularly polite or attentive. It felt like the session lacked care and professionalism. Given the overall condition of the facilities, rooms, and building, I believe the property would really benefit from renovations. At its current price point, it does not offer good value compared to other places with better-maintained facilities and higher-quality service. In summary, a pleasant stay in parts thanks to the staff and the view, but the overall quality does not match the price.
Stayed 1 night in Mar 2026