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Novotel Puerto Montt

4.0 star property
Hotel in Puerto Montt with a sauna and a 24-hour front desk

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Photo gallery for Novotel Puerto Montt

Exterior
Exterior
Restaurant
Front of property
In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Room, 1 King Bed, Accessible

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Desk
In-room safe
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 King Bed

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Iron/ironing board
In-room safe
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (City Side)

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 4
  • 2 Double Beds

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Exterior

ibis Puerto Montt

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About the neighborhood

Map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245

What's nearby

  • Mall Paseo Costanera - 1 min walk - 0.0 miles
  • Dock - 6 min walk - 0.4 miles
  • Puerto Montt Cathedral - 6 min walk - 0.4 miles
  • Angelmo Fish Market - 4 min drive - 1.8 miles
  • Pelluco Beach - 4 min drive - 2.3 miles

Getting around

  • La Paloma Station - 7 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Clover - ‬3 min walk
  • ‪Dominó Paseo Costanera - ‬2 min walk
  • ‪Té de lluvia - ‬3 min walk
  • ‪Live Socialbar - ‬6 min walk
  • ‪Tablón del Ancla - ‬5 min walk

About this property

Novotel Puerto Montt

Upscale hotel
Novotel Puerto Montt provides amenities like laundry facilities and a sauna. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), luggage storage, and smoke-free premises
  • A 24-hour front desk and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms have comforts such as free WiFi and safes.
More amenities include:
  • Free infant beds and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bathtubs, and hair dryers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 7:00 AM to 8:30 PM
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Things to do

  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 23800 per accommodation, per night, plus a deposit of CLP 50000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 10000 per person
  • Pet deposit: CLP 50000 per stay
  • Pet fee: CLP 23800 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 77.565.357-4

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Frequently asked questions

Is Novotel Puerto Montt pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CLP 50000 per stay and a fee of CLP 23800 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Novotel Puerto Montt?

There is free parking nearby.

What time is check-in at Novotel Puerto Montt?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

What time is check-out at Novotel Puerto Montt?

Check-out is at noon.

Where is Novotel Puerto Montt located?

Situated in Puerto Montt, this hotel is within a 5-minute walk of Mall Paseo Costanera and Antonio Felmer Museum. Casa del Arte Diego Rivera and Dock are also within 10 minutes.

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Novotel Puerto Montt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 179 reviews
Rating 8 - Good. 43 out of 179 reviews
Rating 6 - Okay. 17 out of 179 reviews
Rating 4 - Poor. 5 out of 179 reviews
Rating 2 - Terrible. 6 out of 179 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Excelente
Stayed 3 nights in Jun 2025

10/10

Good location, the hotel met everything expected
Stayed 1 night in Feb 2025

10/10

Great to spend the night while traveling.
Stayed 1 night in Dec 2024

10/10

Beautiful views of the bay. Basic rooms and in the middle of town.
Stayed 1 night in Dec 2024

10/10

Amazing waterfront views, a great breakfast and very friendly staff
Stayed 1 night in Oct 2023

8/10

It was good to relax for a couple of days in a place that matches our usual standards for comfort and service.
Stayed 1 night in Dec 2023

10/10

Perfect “Novotel” standards in my opinion. Clean, comfortable and good breakfast.
Stayed 1 night in May 2024

10/10

A good and nice place.
Stayed 3 nights in Nov 2023

10/10

Great hotel, terrific view to the ocean
Stayed 1 night in Apr 2023

10/10

Nice hotel with ocean view. Attatched to a great new mall.
Stayed 2 nights in Feb 2024

10/10

NOVOTEL was the best option to stay in Puerto Montt, the location was a big plus! The room was very comfortable. Overall, great Hitel to stay in Puerto Montr
Stayed 2 nights in Oct 2023

10/10

I love the view and the service!
Stayed 1 night in Oct 2023

10/10

Very Good
Stayed 3 nights in Aug 2024

10/10

Great view, clean and super comfy. Love it
Stayed 1 night in Oct 2023

6/10

Impresive sea view, convenient above the shopping mall and downtown. Very friendly and helpfull personel Heating was not working in the room, safe was not working, very noisy breakfast place and relatively small
Stayed 2 nights in May 2024

10/10

nice
Stayed 4 nights in Feb 2024

8/10

Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.
Stayed 1 night in Mar 2024

10/10

Outstanding
Stayed 1 night in Dec 2023

4/10

Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property
Stayed 1 night in Dec 2024

8/10

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues
Stayed 4 nights in Feb 2024

8/10

Complicate parking
Stayed 1 night in Sep 2023

8/10

Nice facilities but staff in charge of breakfast stopped restocking items well before the end of the service schedule (at least 30mins) and did not accommodate those arriving closer to the end of the breakfast time.
Stayed 1 night in Mar 2023

4/10

The only positive element of this hotel is it’s view and access to the mall. All else is poorly made. No room service. Coffee lounge and gym are depressing, they don’t have anything.
Stayed 1 night in Dec 2023

6/10

Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).
Stayed 4 nights in Feb 2024

4/10

Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.
Stayed 2 nights in May 2024