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Novotel Puerto Montt

4.0 star property
Pet-friendly hotel with a sauna connected to a shopping center in Puerto Montt

Choose dates to view prices

Photo gallery for Novotel Puerto Montt

Exterior
Front of property
Exterior
Standard Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi
Exterior
Novotel Puerto Montt offers modern amenities and attentive service for a comfortable stay. Start your day in the soothing sauna and enjoy in-room WiFi. Practical conveniences include laundry facilities, luggage storage, and coffee/tea service in the lobby.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Desk
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Superior Room, 1 King Bed

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds (City Side)

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245

What's nearby

  • Mall Paseo Costanera - 1 min walk - 0.0 miles
  • Dock - 6 min walk - 0.4 miles
  • Puerto Montt Cathedral - 6 min walk - 0.4 miles
  • Plaza de Armas - 6 min walk - 0.4 miles
  • Pelluco Beach - 4 min drive - 2.3 miles

Getting around

  • La Paloma Station - 7 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Dominó Paseo Costanera - ‬2 min walk
  • ‪Juan Maestro - ‬2 min walk
  • ‪Tanpu - ‬2 min walk
  • ‪Cafe Del Mar - ‬1 min walk
  • ‪Casa Colomba Café & Bar - ‬4 min walk

About this property

Novotel Puerto Montt

Upscale hotel connected to a shopping center
Novotel Puerto Montt provides amenities like laundry facilities and a sauna. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), coffee/tea in the lobby, and a 24-hour front desk
  • Smoke-free premises and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms have comforts such as free WiFi and safes.
More amenities include:
  • Free infant beds and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bathtubs, and hair dryers

Similar properties

Front of property

Courtyard by Marriott Puerto Montt

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 107 reviews
Courtyard by Marriott Puerto Montt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 7:00 AM to 8:30 PM
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Things to do

  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 23800 per pet, per night, plus a deposit of CLP 59500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 10000 per person
  • Pet deposit: CLP 59500 per stay
  • Pet fee: CLP 23800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 77.565.357-4

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Frequently asked questions

Is Novotel Puerto Montt pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CLP 59500 per stay and a fee of CLP 23800 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Puerto Montt?

There is free parking nearby.

What time is check-in at Novotel Puerto Montt?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

What time is check-out at Novotel Puerto Montt?

Check-out is at noon.

Where is Novotel Puerto Montt located?

Located in the heart of Puerto Montt, this hotel is within a 5-minute walk of Mall Paseo Costanera and Antonio Felmer Museum. Casa del Arte Diego Rivera and Dock are also within 10 minutes.

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Reviews

Novotel Puerto Montt Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 115 out of 195 reviews
Rating 8 - Good. 48 out of 195 reviews
Rating 6 - Okay. 18 out of 195 reviews
Rating 4 - Poor. 5 out of 195 reviews
Rating 2 - Terrible. 9 out of 195 reviews

Reviews

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the hotel met everything expected
Stayed 1 night in Feb 2025

8/10 Good

Winslow

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient - would s
Stayed 3 nights in Aug 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to spend the night while traveling.
Stayed 1 night in Dec 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view and the service!
Stayed 1 night in Oct 2023

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, clean and super comfy. Love it
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.
Stayed 1 night in Mar 2024

6/10 Okay

Carol

Liked: Property conditions & facilities
Disliked: Room comfort

2nd Stay in 3 weeks - this time wasn't as good.

We stayed here on our way south 3 weeks prior and it was amazing. This time, it wasn't because the A/C was broken, and it was uncomfortably hot for sleeping. It's a great location - we walked to/from the bus terminal each time. It's waterfront (I watched dolphins right in front of our room.) All the rooms face the water. The breakfast could use an upgrade. This time, the food warmer for the vegetables and eggs, wasn't warm at 7:30am. Personally, as someone with a lot of food allergies, including eggs, dairy, and gluten, I would love to see more separation as the utensils get used from the eggs to the vegetables, the cheese to the meats, etc. Overall, I would stay here again. Hopefully, the A/C would be working in the summer, though :)
Stayed 1 night in Feb 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen desayuno. D9
Stayed 3 nights in Oct 2025

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities
Excelente opcionbpara compras, vista urbana y de la bahia muy buena, desayuno de buena calidad y amable atención. Las habitaciones son conodas aunque la calefacción defectuso y un visible desgaste y deficiente mantenimiento de instalaciones.
Stayed 1 night in Oct 2025

2/10 Terrible

joo hyun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
General services
Stayed 1 night in Sep 2025

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy buena y acogeradora recepcion. Hotel copado con turistas argentinos, pero servicios de desayuno siempre cubierto con total disponibilidad. Muy Bien.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
todo muy comodo y excelente!
Stayed 4 nights in Jul 2025

8/10 Good

SOFIA

Liked: Cleanliness
Pocas opciones de restaurantes pero está ubicado en el centro, desayuno muy limitado. El personal no te da nada de información turística como en otros hoteles. Habitaciones viejas solo unas partes del hotel renovadas
Stayed 2 nights in Jun 2025

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Excelente, inmejorable, ubicacion para hacer compras en el mall.
Stayed 2 nights in Jun 2025

10/10 Excellent

LINDA SAMANTHA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jun 2025

10/10 Excellent

sofia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .
Stayed 2 nights in May 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia en pareja

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí
Stayed 4 nights in May 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent qualité prix

Chaîne connu de tous , on sait à quoi s’attendre. Déception pour le petit dej bien loin d’un service novotel . Sinon , très bien situé , vue magnifique sur la baie , chambre immense et moderne . Accès direct au centre commercial. Nous avions commandé un taxi pour l’aéroport au prix de 20 dollars , prenant la carte de débit ou crédit avec la réception de l’hôtel . Arrivé à l’aéroport, payement uniquement en cash et le prix est monté à 25 dollars ! Pas correct du tout !
Stayed 2 nights in Apr 2025

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente localização. É possivel do hotel ir até o shopping. Limpeza e café da manhã bons. Cama muito confortável.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel cuenta con servicio que hace una estadia conveniente. Exelente desayuno, calefacción y practico para estacionar
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt
Stayed 6 nights in Mar 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo/beneficio, localização, quarto. Estacionamento e café da manhã incluídos.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Nice location

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....
Stayed 1 night in Mar 2025

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities
No pude cruzar la frontera con lo cual no pude llegar al hotel y no me quisieron hacer la cancelacion asi que tuve que pagar igual. MALISIMO.
Stayed 1 night in Mar 2025

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