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ibis Puerto Montt

3.0 star property
Travelers find natural tranquility at this Puerto Montt retreat where garden-fresh vegetables complement refreshing drinks and satisfying dinner options

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Bar (on property) - ibis Puerto Montt (Puerto Montt)
Miscellaneous - ibis Puerto Montt (Puerto Montt)
Miscellaneous - ibis Puerto Montt (Puerto Montt)
Miscellaneous - ibis Puerto Montt (Puerto Montt)
Miscellaneous - ibis Puerto Montt (Puerto Montt)
The ibis Puerto Montt offers a peaceful escape surrounded by lush gardens. Guests can connect with in-room WiFi, relax with a drink at the bar, or enjoy a meal at the restaurant while taking in the natural views that frame this tranquil property.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, Multiple Beds

Highlights

Soundproofed
Heating
Flat-screen TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Cable channels
Laptop workspace
In-room safe
  • Partial sea view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(41 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Cable channels
  • Partial sea view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Cable channels
Laptop workspace
  • Partial ocean view
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed, Sea View

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Puerto Montt, ibis Puerto Montt is near the beach. Colonizacion Alemana Monument and Iglesia del Sagrado Corazón are local landmarks, and the area's natural beauty can be seen at Parque Aiken del Sur and Lahuen Nadi Natural Monument. Explore all the area has to offer with rock climbing, mountain climbing, and hiking/biking trails. Visit our Puerto Montt travel guide
Map
Avenida Diego Portales 1001, Puerto Montt, 548-0000

What's nearby

  • Angelmo Fish Market
    13 min walk - 0.7 miles
  • Dock
    14 min walk - 0.8 miles
  • Av Angelmó Street Stalls
    15 min walk - 0.8 miles
  • Mall Paseo Costanera
    16 min walk - 0.9 miles
  • Puerto Montt Cathedral
    16 min walk - 0.9 miles

Getting around

  • La Paloma Station
    11 min drive
  • Puerto Montt (PMC-Tepual)
    30 min drive

Restaurants

  • Cafeteria Torres
    4 min walk
  • Ibis Kitchen Lounge
    2 min walk
  • Da Alessandro
    11 min walk
  • Restaurant Nuria
    9 min walk
  • Restaurant Nana Bahamonde
    10 min walk

About this property

ibis Puerto Montt

Property highlights
ibis Puerto Montt provides amenities like a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), coffee/tea in the lobby, and a 24-hour front desk
  • Luggage storage, an elevator, and a billiards/pool table
  • Smoke-free premises and tour/ticket assistance
Room features
All 129 rooms boast comforts such as laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to 10:00 PM; USD 12 per night; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 to 10 for adults and USD 5 to 6 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 40 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 9 to 10 for adults, and USD 5 to 6 for children
  • Nearby parking fee: USD 12 per night (164 ft away; open 6:00 AM to 10:00 PM)
  • Pet fee: USD 20 per pet, per day (maximum USD 40 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Puerto Montt Hotel
ibis Puerto Montt Hotel
ibis Puerto Montt Puerto Montt
ibis Puerto Montt Hotel Puerto Montt

Frequently asked questions

Is ibis Puerto Montt pet-friendly?

Yes, ibis Puerto Montt allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at ibis Puerto Montt?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ibis Puerto Montt?

Check-out is at noon.

Where is ibis Puerto Montt located?

Situated near the beach, this hotel is within a 5-minute walk of Juan Pablo II Museum and Costanera. Paseo del Mar Mall and Angelmo Fish Market are also within 15 minutes.

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Reviews

ibis Puerto Montt Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 237 out of 537 reviews
Rating 8 - Good. 181 out of 537 reviews
Rating 6 - Okay. 64 out of 537 reviews
Rating 4 - Poor. 31 out of 537 reviews
Rating 2 - Terrible. 24 out of 537 reviews

Reviews

10/10 Excellent

peter

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and location
Stayed 3 nights in Dec 2025

10/10 Excellent

Domenic

Liked: Cleanliness, property conditions & facilities
clean and nice rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Good location. We took a shared bus from the airport and walked through the bus station to a secure door at the end. We buzzed and a hotel staff member let us in. While waiting for another patron to check in, others on our shared bus arrived. The room was simple and clean. Excellent shower, which we needed after a day of travel. Staff was courteous and arranged for an early breakfast package for us, which we ate waiting for a taxi to the airport.
Stayed 1 night in Dec 2025

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
There room okay. Missing towers and fridge. The staff excellent. Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the view from our room, and excellent breakfast
Stayed 7 nights in Jan 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and easily accessible
Stayed 1 night in Feb 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, clean, great view of a volcano!!
A room with a view
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a short stay

Conveniently located, friendly service. Exactly as expected, very pleased.
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for the bus station is very convenient, practically next door. Room was nice, good shower, friendly staff, and plenty of options for breakfast.
Stayed 2 nights in Aug 2023

8/10 Good

Paula

Room was clean and comfortable. Location on waterfront is nice. Attachment to bus station makes things very busy with lots of people moving around.
Stayed 2 nights in Feb 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for bus across the Andes. Early breakfast was helpful. Good value for money.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, pleasant staff

Ibis is a basic chain but the prices is reasonable and the staff very helpful. The bed was comfortable but the breakfast was just ok. Decent value for money and no complaints
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ibis Puerto Montt was an excellent stay. We had bicycles because we were about to start the Carretera Austral; we were delighted to be able to have them in our room. It is conveniently situated near shopping, dining and the waterfront. It had a wonderful view of the nearby volcano.
Stayed 3 nights in Dec 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Simply lovely
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel. Great view of the lake! Very clean. Newer or updated recently. Rooms were decent sized. Breakfast was square. Location is right on the lake and next to the bus station. Great value for the price
Stayed 2 nights in Feb 2025

6/10 Okay

CAROLE

Decent stay for one night!

Decent hotel for the price Comfortable enough room /bed Restaurant windows were dirty. There is a sort of a outdoor space that is not accessible but not a good sight to look at Dirty, no maintenance !
Stayed 1 night in Mar 2025

8/10 Good

RICARDO DEL

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No amenities or at least bottle of water , not much , but location and view are good , breakfast acceptable
Stayed 2 nights in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities
Immediately next to the bus station ...could not get any closer...literally 30 steps to my bus in the morning...perfect for early buses...right at the waterfront....walked to the cinema in a very nice mall... Room was fine, bed was acceptable, all very clean...carpeting in hallways very worn and tired but in room was fine. Food in restaurant very basic. Value was acceptable. I slept well!
Stayed 1 night in Apr 2024

4/10 Poor

Edwin

Liked: Staff & service
Disliked: Cleanliness
The property doesn’t handle a proper cleaning record of the rooms, they can give you a part clean room as result of not cross the check out record of the guests. The location is inside a Bus Terminal, the front door can made you feel unsafe, street informal sellers and noisy street. The bay views are amazing from inside. The elevators (two in the property) are shared with cleaning services and guests and they’re really slow. It can take you up 10 minutes to get one ride.

6/10 Okay

Philip

Disliked: Amenities
I had to tape the gap in the window/ frame to help keep the cold draft out. Had to beg for clothes hangers. They gave 3 after 3 days of requests. Very noisy location right next to bus terminal. They put us in a room on the noisy side when the hotel was almost empty. They want too much information just to join the WiFi that stops after 3 days. Good hot water, staff friendly, good bed, sheets and blankets. The shower does not drain fast enough because the floor is sloped away from the drain so it runs out onto the bathroom floor. The place was okay for nightly rate.
Stayed 7 nights in Sep 2023

8/10 Good

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Puerto Montt. The location is great. The staff is very friendly and helpful. WiFi is the best I’ve found in Chile. Breakfast wasn’t great but everything else was spot on. Well done to the staff at Ibis Puerto Montt !
Stayed 11 nights in Oct 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value for money with a more than adequate breakfast
Stayed 1 night in Apr 2025

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful. Parking is problematic and the area is noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Rodolfo Arce

Liked: Cleanliness, amenities, property conditions & facilities
Very satisfied
Stayed 7 nights in Jan 2026

6/10 Okay

Ryan

Disliked: Amenities
Difficulty in accessing room after underground parking. Very difficult for a senior couple.
Stayed 3 nights in Jan 2026