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Hotel Casa Del Fauno

Property class: 3

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Photo gallery for Hotel Casa Del Fauno

A sunlit room with a wooden ceiling, large windows, and various potted plants. - Hotel Casa Del Fauno (Puerto Montt)
A cozy room with a large window, a bookshelf, a cushioned seating area, and a patterned rug. - Hotel Casa Del Fauno (Puerto Montt)
A view of a lake with a clear sky, surrounded by greenery and trees. - Hotel Casa Del Fauno (Puerto Montt)
A hotel named "Hotel Boutique Casa Del Fauno" with a modern facade and a well-lit entrance. - Hotel Casa Del Fauno (Puerto Montt)
A cozy room with wicker furniture, a wooden table, and a view of a lake. - Hotel Casa Del Fauno (Puerto Montt)
Take advantage of free full breakfast, laundry facilities, and car rentals on site at Hotel Casa Del Fauno. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
  • Kitchen

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room

A room with two beds, wooden walls, a sloped ceiling, and a skylight.

Family Room

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Single Room

A bedroom with a bed, a desk, a TV, and a window with a view of the outdoors.

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Room

A bedroom with a bed, a desk, and a wall mural.

Classic Room

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

A compact room with two beds, a wooden wardrobe, a television mounted on the wall, and a skylight.

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Family Triple Room

A bedroom with a large bed, two bedside tables, a wooden wardrobe, and a mural of a forest scene.

Family Triple Room

  • Bay view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

DOUBLE CLASSIC QUEEN BED

  • Sleeps 4

FAMILY ROOM TWO BEDS

  • Sleeps 8

SINGLE STANDARD

  • Sleeps 1

About the neighborhood

Located in Puerto Montt, Hotel Casa Del Fauno is connected to a shopping center. The area's natural beauty can be seen at Parque Aiken del Sur and Lahuen Nadi Natural Monument, while Juan Pablo II Museum and Antonio Felmer Museum are cultural highlights. Casa del Arte Diego Rivera and Galería y Centro Cultural Bosque Nativo are also worth visiting. Visit our Puerto Montt travel guide
View more B&B in Puerto Montt
Map
150 Muñoz Gamero, Puerto Montt, Los Lagos, 5504393

What's nearby

  • Angelmo Fish Market
    10 min walk - 0.6 miles
  • Parque Aiken del Sur
    19 min walk - 1.1 miles
  • Costanera
    4 min drive - 1.5 miles
  • Juan Pablo II Museum
    5 min drive - 1.7 miles
  • Mall Paseo Costanera
    6 min drive - 2.3 miles

Getting around

  • La Paloma Station
    15 min drive
  • Puerto Montt (PMC-Tepual)
    25 min drive

Restaurants

  • Cocineria El Pinguino
    6 min walk
  • Pa'mar Adentro
    4 min walk
  • Restaurant Alejandra Angelmo
    6 min walk
  • La Primavera
    6 min walk
  • Cocinería Don Nelsón
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Shared kitchen access
  • Spices
  • Tea bags/instant coffee

More

  • Heating
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CLP 20000

Special check-in instructions

This property offers transfers from the ferry terminal and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CLP 5000.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CLP 20000 per person, per night
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 15000 per vehicle (roundtrip, maximum occupancy 4)
  • Pet deposit: CLP 5000 per night
  • Service animals are exempt from fees
  • Late check-out fee: CLP 20000 (subject to availability)
  • Crib (infant bed) fee: CLP 5000.0 per day
  • Laundry fee: CLP 6000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Casa Del Fauno pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CLP 5000 per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Casa Del Fauno?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Del Fauno?

Check-out is at 11:00 AM. Late check-out is available for CLP 20000 (subject to availability).

Does Hotel Casa Del Fauno provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 15000 per vehicle applies.

Where is Hotel Casa Del Fauno located?

Situated in the entertainment district, this bed & breakfast is within 1 mi (2 km) of Angelmo Fish Market, Parque Aiken del Sur, and Puntilla Tenglo Beach. Costanera and Juan Pablo II Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Del Fauno Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 40 reviews
Rating 8 - Good. 4 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, well sitúated and with friendly staff. The kind of place you go back to :)
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staffs were friendly, they adviced me about places to visit.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property close to nice events and friendly staff. I would stay there again and again.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Cozy home with character. Friendly staff. Clean. Only downside, bed wasn’t comfortable, it needs to be upgraded.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Everything was amazing. Great service, clean, attentive, and nice breakfast. Five stars!!!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice lower-budget option. Its clean, staff is very helpfull and there are simple but very nice additions, like free acces to coffe and tea. Additionaly when i had to leave very early i got my breakfast prepared for the travel.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful, kind, and accommodating. The breakfast is very good. The second room we got was nice and big and the bathroom had hot water. However, the first bedroom had no hot water and the second bedroom had outside dogs barking all night long. People who have pets in the neighborhood should be considerate and keep their pet dogs indoors so neighbors are able to sleep during the night.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
I really appreciated the staff, they were attentive and pleasant a real joy to deal with them. They went the extra mile in the service they provided. The breakfast was delicious and complete. The bed very comfortable. The shower hot with good water pressure. Internet very fast. Also the hotel provides all the facilities for the guests to prepare their own food. I highly recommend it
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it.

I stayed three nights in a single room. I enjoyed that hotel was separated from the downtown by a short walk. There was a lot of lounge space for relaxing throughout the place. The neighborhood was great with lots of amenities. The staff were excellent. They were all so friendly and made sure that I was very comfortable. They even asked if I had any preference for breakfast and knew my name when I came down. I used the off-street parking. It was gated and very secure. Definitely not a sterile chain hotel.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to spend a night or two, whether travelling alone or with others. A great traditional boutique hotel, with all the amenities on site. If they don’t have what you need, there is a great kiosk on the corner of the street which is run by an elderly lady and her daughter. It’s a great little shop and the ladies were very friendly and helpful. Nicolás was amazing. He was on reception when I arrived and check in was very quick and easy. He gave me the tour and made me feel very relaxed and welcomed. He asked me for an idea of the time I wanted breakfast, only because it was him hosting and he wanted to make sure everything was set up and fresh. It was ! It was perfect ! From the coffee and orange juice, to the warm bread rolls and delicious butter. Plenty to eat from cereals and yoghurts, to eggs cooked the way you want. It was the best scrambled egg I have ever had - apart from cooking it myself. The presentation was perfect ! I’ve been in hospitality for over 20 years and I could not fault it ! Well done !
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff and Fauna (the resident cat) definitely deserves the 'employee of the month' award.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was great, nice bathroom, excellent breakfast. Willing to work with our limited Spanish!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Puerto Montt. Extremely helpful and friendly staff. We had an early flight and they made sure we had breakfast to go and a way to open the parking lot gate ourselves. The rooms are basic but get the job done. There is laundry service for ~6$, which was great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Close to ferry and waterfront- friendly.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
No AC in the rooms, so you had to keep the windows open to not overheat. Windows do not have bugscreens, and the hotel is right next to a very busy road. There was lots of noise and many cars passing by all night. Everything else was OK. You do get what you pay for
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
This place was fine for the price. The only problem was that is was warm all night so we had to sleep with the windows open and there were noisy dogs all night.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. No issues. Very helpful
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Displeased. I arrived to the address listed and there are signs for the Hotel Casa del Fauno posted on it. The doors were locked, the lights were off and nobody was present.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not too excited about this hotel. The deal breaker for me was the SHOWER, or lack there of. The hot water is… intermittent. hot, and suddenly freezings. I wouldn’t stay there again.
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Surprised in a bad way

Trust was broken
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Maravillosa estancia. Recomendadísimo! El personal es muy atento. El hotel es limpio, tranquilo, y se siente un "hogar". Me gustó mucho. Además, brindan te y café gratis.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
服務人員很親切，早餐豐盛美味
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Meus pais adoraram a hospedagem. Quarto aconchegante e limpo. Ótima localização e funcionários atenciosos e pacientes.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Estuvimos muy cómodos y la atención fue oportuna
Stayed 1 night in Aug 2024