See all properties

Gran Pacifico

3.5 star property
Bayside hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Gran Pacifico

Land view from property
View from property
Suite | Living area | Flat-screen TV
Superior Twin Room | View from room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room

View from room

Superior Twin Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

Highlights

Soundproofed
Private indoor hot tub
Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, minibar, in-room safe, desk

Junior Studio Suite

Highlights

Soundproofed
Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, desk

Standard Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Studio Suite, Multiple Beds

View from room

Junior Studio Suite, Multiple Beds

Highlights

Soundproofed
Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Reception

Solace Hotel Puerto Varas

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 343 reviews
Solace Hotel Puerto Varas

About the neighborhood

Map
Urmeneta 719, Puerto Montt, de los Lagos, 5480000

What's nearby

  • Puerto Montt Cathedral - 6 min walk - 0.3 miles
  • Dock - 6 min walk - 0.3 miles
  • Mall Paseo Costanera - 7 min walk - 0.4 miles
  • Angelmo Fish Market - 3 min drive - 1.2 miles
  • Regional Stadium of Chinquihue - 7 min drive - 3.2 miles

Getting around

  • La Paloma Station - 10 min drive
  • Puerto Montt (PMC-Tepual) - 28 min drive

Restaurants

  • ‪Sherlock - ‬6 min walk
  • ‪Subway - ‬5 min walk
  • ‪Cafe Central Criollo Restobar - ‬5 min walk
  • ‪Panichini Café Boutique - ‬5 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Gran Pacifico

Hotel by the sea, remodeled in 2021
Consider a stay at Gran Pacifico and take advantage of a free breakfast buffet, a restaurant, and a bar. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Newspapers in the lobby, smoke-free premises, and a 24-hour front desk
  • Luggage storage, a porter/bellhop, and tour/ticket assistance
  • Concierge services, a front-desk safe, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Gran Pacifico offer thoughtful touches such as laptop-friendly workspaces, as well as amenities like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Navegantes

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2001
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Gran Pacifico
Gran Pacifico Puerto Montt
Hotel Gran Pacifico
Hotel Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt
Gran Pacifico Hotel
Gran Pacifico Hotel
Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt

Frequently asked questions

Is Gran Pacifico pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Gran Pacifico?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Gran Pacifico?

Check-out is at noon.

Where is Gran Pacifico located?

Situated by the sea, this hotel is within a 10-minute walk of Paseo del Mar Mall, Colonizacion Alemana Monument, and Puerto Montt Cathedral. Iglesia Catedral and Plaza de Armas are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Gran Pacifico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 179 reviews
Rating 8 - Good. 58 out of 179 reviews
Rating 6 - Okay. 13 out of 179 reviews
Rating 4 - Poor. 8 out of 179 reviews
Rating 2 - Terrible. 5 out of 179 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Great service nice hotel nice rooms
Stayed 1 night in Mar 2025

10/10

Very nice stay!
Stayed 1 night in Dec 2024

10/10

Nice view, clean comfortable- good breakfast. Will be returning- definitely
Stayed 1 night in Jan 2025

10/10

Friendly & helpful. Great food!
Stayed 1 night in Oct 2024

10/10

Friendly staff, great location
Stayed 3 nights in May 2024

10/10

The hotel is well located and rooms were large and comfortable
Stayed 1 night in Feb 2024

6/10

Bathroom and room furniture are at least 40 years old
Stayed 5 nights in Feb 2025

8/10

The hotel is located next to the old mall and only 5 or 6 blocks from the big mall. The place is nice. The downside is the restaurant. The service there is not good. Overall, a nice experience.
Stayed 2 nights in Dec 2024

10/10

Enjoyed our stay. Didn't have cell service yet coming from the airport so we drove in blind and the hotel was very easy to find.
Stayed 1 night in Feb 2024

10/10

Great location hotel, very friendly and professional staff. Loved our short stay. Breakfast on rooftop restaurant was amazing.
Stayed 1 night in Mar 2023

4/10

The condition of the hotel is quite poor. The rooms and hallways are not clean
Stayed 1 night in Feb 2025

10/10

Excellent stay, staff friendly and helpful. We had to check out early and they packed us a hardy breakfast to go! Nice views!
Stayed 6 nights in Nov 2023

8/10

Very friendly and helpful staff. Good location
Stayed 2 nights in Oct 2022

8/10

Clean... nice breakfast.
Stayed 1 night in Feb 2023

10/10

The carpets in the hallways had multiple stains, the carpet in the room could use a good cleaning or removal. The shower walls needed attention, grout and seals were showing signs of deteriation. Our window over looking the ocean side, one of the windows had gone milky. The staff were great! The dining on the 10th floor was amazing, both the view and the food.
Stayed 5 nights in Jan 2025

10/10

Big rooms, big bed, very helpful staff, spoke fairly good english. Very comfortable stay, english speaking tv channels, decent breakfast, stunning views. Very close to the center & the bay front, supermarket was 50mtrs away, also had car parking.
Stayed 2 nights in Feb 2024

10/10

We had a beautiful room, 901. It was really nice for the price we paid. Breakfast was good but they ran out of plates and coffee. The young man at the front desk is always super helpful. We loved our stay!
Stayed 1 night in Mar 2024

8/10

Very limited amenities in bathroom. Place is a bit dated. Breakfast included was just okay. Parking in the garage is tight and a bit inconvenient. However, the front was very helpful during the Christmas period. Especially helpful and accommodating was Soledad. She made up for a lot of drawbacks to the hotel.
Stayed 5 nights in Dec 2024

6/10

The location is good, with a top floor restaurant with a view. Rooms were spacious, with plenty of room for luggage. The people were polite and helpful. The property’s condition is tired and stained. Hallway carpets are stained, ceramic tile on the bathroom floor was blackened. Some mold around the bathtub, baseboards coming away from the wall. We arrived early and had to carry luggage to a lower level and back up. On checking out, they ran our credit card twice trying to pay our bill for dinner (waiting to see if we will be charged double…). Dinner in the restaurant was good( fondue for two).
Stayed 1 night in Feb 2025

8/10

Faded elegance. Nice restaurant/breakfast area. Great views. Convenient parking in adjoining car park. Room comfortable but somewhat drab and in need of more attention to detail - for example, thick dust on some window sills and chair frame, loose toilet roll holder. Access corridor carpets looked like they could do with a thorough shampoo or, better still, replacement.
Stayed 3 nights in Nov 2024

10/10

The front desk staff were amazing as they were so friendly & went out of their way to help us with everything that we needed They arranged a taxi to take us to the airport in the morning & even packed a breakfast bag to go for us. It was a nice bonus that they spoke English too.
Stayed 1 night in Nov 2023

4/10

This might have been a nice hotel in the past but that is no longer the case. The rooms are very bare bones. The rooms are clean
Stayed 2 nights in Dec 2023

4/10

Very bad ambience in the surroundings. Not very friendly staff. Nice restaurant.
Stayed 1 night in Jan 2023

6/10

Staff were excellent. Breakfast buffet was great. The room could use a makeover, at the very least a deep cleaning. Carpets and linens were stained. For this reason I would not stay there again.
Stayed 1 night in Feb 2023

8/10

The hotel was nice, staff great. However, I had to report the filthy bathtub/shower walls. Only stayed one night, but hopefully will be cleaned. It’s located very near to the beach boardwalk. Lovely children’s playground. The street the hotel is on is a little run down, but a short walk to better areas. It was just a stopover night for us on return from Chiloe.
Stayed 1 night in Jan 2023