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Hacienda Tres Lagos

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A bedroom with a large window overlooking a lake, a wooden deck outside, and a wood-burning stove. - Hacienda Tres Lagos (Chile Chico)
A modern bedroom with a wooden ceiling, a large bed with white bedding, a nightstand, a lamp, and a view of a lake through a large window. - Hacienda Tres Lagos (Chile Chico)
A rustic wooden interior with a brick fireplace, wooden furniture, and a large window overlooking the outside. - Hacienda Tres Lagos (Chile Chico)
A beach with horses and a person riding a horse. - Hacienda Tres Lagos (Chile Chico)
A wooden cabin with a unique curved roof structure and large windows. - Hacienda Tres Lagos (Chile Chico)
Luxury
4.0 star property
8.8

Excellent

Upscale family-friendly hotel near General Carrera Lake

At Hacienda Tres Lagos, you can look forward to a free breakfast buffet, a marina, and a free daily manager's reception. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast and dinner. Enjoy onsite activities like horseback riding and hiking/biking. In addition to a terrace and a coffee shop/cafe, guests can connect to free WiFi in public areas.

Popular amenities

  • On private beach
  • Breakfast included
  • Parking included
  • Restaurant
  • Bar
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio Suite

A room with two striped armchairs, a small table, and a view of a lake and forest through large windows.

Studio Suite

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Floating Lake Room

A table with a bottle and glasses on a boat deck, overlooking a calm lake with mountains in the background.

Floating Lake Room

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cabana del Lago

A room with two beds, wooden flooring, a textured wall, and a wooden ceiling.

Cabana del Lago

  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 2 Twin Beds

View all photos for Traditional Room (Family)

A single-story building with a sloped roof, surrounded by a well-maintained lawn and trees.

Traditional Room (Family)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Design Room

A wooden cabin with a unique curved roof structure and large windows.

Design Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Chile Chico, Hacienda Tres Lagos is in the suburbs and on a private beach. The area's natural beauty can be seen at General Carrera Lake and Capillas de Marmol. Catedral de Mármol and Marble Caves are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Puerto Guadal travel guide
Map
Carretera Austral Km 274, Chile Chico, Aisen, 6050000

What's nearby

  • Plaza Puerto Guadal
    26 min drive - 7.3 miles
  • Puerto Guadal Beacon
    26 min drive - 7.5 miles
  • Puerto Guadal Public Library
    26 min drive - 7.5 miles
  • Capillas de Marmol
    43 min drive - 11.3 miles
  • Baker River
    52 min drive - 13.6 miles

Restaurants

  • Jarrita's Bar
    20 min drive
  • Restaurant El Lengal
    20 min drive
  • Restaurant Costanera
    20 min drive

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  • Parking included
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of CLP 50,000
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Hiking/biking trails
  • Horseback riding/rentals
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • On a private beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: CLP 50000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hacienda Tres Lagos pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hacienda Tres Lagos?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Tres Lagos?

Check-out is at noon.

Where is Hacienda Tres Lagos located?

Nestled on the beach, this Chile Chico hotel is 0.4 mi (0.7 km) from General Carrera Lake and 9.2 mi (14.8 km) from Capillas de Marmol.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hacienda Tres Lagos Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place with beautiful landscapes! The service from all the staff was phenomenal—Javiera, the receptionist, Maria, the waitress, and the chefs, who cooked exquisite meals. Highly recommended! The week we spent at the hotel was unforgettable. The room cleanliness was excellent, the fireplace in each room was super cozy, and the landscapes were breathtaking and unforgettable. We will be back soon!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need a.category six when it comes to lodges like Hacienda Tres Lagos. I have been traveling for five weeks in Argentina, Uruguay and Chile and Tres Lagos is hands down my/our favorite place. Our room (Exploradores) was spectacular with the fireplace, view and amenities! The staff were over the top. We felt like somewhere between close family and beloved royalty! The kitchen means to please with a nice array of wonderful dishes and we also enjoyed cocktails and wine. Domingo, Andres, Alejandra, Nicholas, Michelle, Nancy and everyone were so kind and attentive. Make sure.to boat and hike with Nicholas to the three glaciers! What a treat!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This property has the potential to hit top mark. However the kindness of the staff and the magnificent location -although extremely remote- cannot make up for everything. A very poor wifi - that the absence of tv makes even more painful- the absence of laundry and an overall lack of good maintenance of the place and appliances in general makes it a tiny bit too bohemian to my test. This being said, I loved my stay at the Hacienda!
Stayed 4 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Cama extremadamente pequeña y eso no se reportaba con claridad en la página de Expedia. Restaurante algo básico (carta precaria y comida desabrida) para el precio del hotel.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un petit coin de Paradis qui malheureusement manque de maintenance sur les bâtiments Excellent accueil, très bonne cuisine, personnel adorable
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jahreswechsel

Wunderbar und erholsam. Toller Jahreswechsel.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Très bonne étape de détente, manque de chauffage

Très bon accueil. Cadre magnifique. Chambre spacieuse et claire avec une superbe vue sur le lac et les montagnes environnantes. Bonne restauration. Nous avons rencontré un problème : les radiateurs étaient arrêtés, de même que dans le restaurant. Il y avait un poêle à bois qu'il fallait alimenter toutes les heures. Le gérant et toute son équipe ont fait le maximum pour régler le problème mais, après que le gérant ait eu son boss au téléphone, nous avons compris que c'était une volonté du propriétaire de l'établissement.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Maravilloso hacienda tres lagos

Excelente lugar para descansar,bien atendido,comida rica y abundante, brindan un excelente servicio,limpio,muy agradecida y recomendable 100%
Stayed 7 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

confiables

especial mension a la prontitud y eficiencia de la administracion al modificar reservas y devolver montos comprometidos.
Stayed 3 nights in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Bijzondere locatie

Vriendelijke ontvangst, zeer behulpzaam en gastvrij personeel, prachtige locatie.
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rustig gelegen aan het meer. De kamers hebben allemaal uitzicht op het meer.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Imperdible!

Lugar increíble, personal muy atento y amable
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Esperabamos algo mejor. El lugar maravilloso mal aprovechado
Stayed 4 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Hacienda Tres Lagos is in a beautiful location and had a pretty large estate with very many facilities. Unfortunately, the whole complex is a bit dated and they seem to struggle to maintain it all. Offering half as many things done really well would be much better. If you expect a luxurious hotel experience you'll be disappointed but if you come for the nature and want to stay in a comfortable place with pretty good food (for the region) you should be well served here. The staff seem to be changing with the season, with some staff members only in town for a few weeks so the food might vary in quality. We really liked the many animals roaming freely around the big estate but that does come with the odd pile of horse dung here and there :). Our room was very comfortable, spacious and had a good view of the lake. Although the staff was very friendly and helpful, we paid upfront a significant amount for a Christmas Gala dinner which was promised to be slow-roasted lamb on a fire (a speciality from Patagonia) which was then changed last minute for the salmon you can get everyday (at a much lower cost). They actually visibly prepared the lamb the whole day but actually the staff ate it instead in front of the guests! This was quite a surreal experience for Christmas Eve with no explanation or apology.
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing location. Clean and comfortable cabins with log stoves. Great staff - and staff dogs. Good food.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

para repetir unos dias de descanso

Muy buen lugar para descansar y desconectarse, todo el personal muy amable.
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso!!!!!!!!!!

La verdad que este lugar es un paraiso!!!!!, Lastima que pasamos solamente un dia por estar de paso. Es un lugar, para disfrutar y descansar. Hay muchas cosas para hacer ahi mismo, te atienden muy bien, siempre atentos a todo....
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Muy lindo lugar.

1.- Habiamos hecho una reserva con varios meses de anticipacion, cancelamos y el dia que llegamos al hotel pareciera que no nos estaban esperando. La habitacion no estaba calefaccionada y no tenian cena para darnos porque no habia nadie en el hotel. 2.- La calefaccion era una lucha, siempre habia que pedir que nos prendan las estufas o el hogar a leña.
Verified review

10/10 Excellent

Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019