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Hotel Surf Olas Altas

3.0 star property
Beachfront hotel with 2 outdoor pools and a 24-hour front desk

Choose dates to view prices

Located near Zicatela Beach, Hotel Surf Olas Altas offers a refreshed atmosphere with local cuisine at its restaurant and free WiFi in every room. Guests can unwind by the outdoor pool, use dry cleaning services, or enjoy coffee from the lobby while exploring the garden grounds.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room Standard

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room Standard

Balcony
Air conditioning
Blackout drapes/curtains
Ceiling fan
Private bathroom
Flat-panel TV
  • Sleeps 4

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room

8.2 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Ceiling fan
Private bathroom
Coffee/tea maker
Balcony
Air conditioning
Blackout drapes/curtains
Ceiling fan
Private bathroom
Coffee/tea maker
  • 27 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Av. del Morro No. 310, Puerto Escondido, OAX, 71980

What's nearby

  • Zicatela Beach - 2 min walk - 0.1 miles
  • Commercial Walkway - 18 min walk - 1.0 mile
  • Puerto Angelito Beach - 6 min drive - 2.1 miles
  • Carrizalillo Beach - 6 min drive - 2.3 miles
  • Punta Zicatela - 10 min drive - 3.0 miles

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 15 min drive

Restaurants

  • ‪Xcaanda - ‬1 min walk
  • ‪El Cafecito - ‬2 min walk
  • ‪Elephant Garden - ‬4 min walk
  • ‪Terraza Zicatela - ‬3 min walk
  • ‪Paraiso - ‬3 min walk

About this property

Hotel Surf Olas Altas

Hotel remodeled in 2025 and located near Zicatela Beach
Located close to Marinero Beach and Principal Beach, Hotel Surf Olas Altas provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Olas Altas, features local cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Coffee/tea in the lobby, a 24-hour front desk, and smoke-free premises
Room features
All 60 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafetería Vista al Mar
  • Olas Altas
  • Olas Altas

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Renovated entire property - April 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 per person
  • Airport shuttle fee: MXN 200 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Surf Olas Altas
Hotel Surf Olas Altas Puerto Escondido
Surf Olas Altas
Surf Olas Altas Puerto Escondido
Hotel Surf Olas Altas Hotel
Hotel Surf Olas Altas Puerto Escondido
Hotel Surf Olas Altas Hotel Puerto Escondido

Frequently asked questions

Does Hotel Surf Olas Altas have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–8:30 PM.

Is Hotel Surf Olas Altas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Surf Olas Altas?

Self parking is free at this property.

What time is check-in at Hotel Surf Olas Altas?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Surf Olas Altas?

Check-out is at noon.

Does Hotel Surf Olas Altas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 200 per vehicle applies.

Where is Hotel Surf Olas Altas located?

Nestled on the beach, this Central Zicatela hotel is within 1 mi (2 km) of Zicatela Beach, Marinero Beach, and Commercial Walkway. Principal Beach and Benito Juarez Market are also within 3 mi (5 km).

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Hotel Surf Olas Altas Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 167 out of 439 reviews
Rating 8 - Good. 157 out of 439 reviews
Rating 6 - Okay. 74 out of 439 reviews
Rating 4 - Poor. 25 out of 439 reviews
Rating 2 - Terrible. 16 out of 439 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent but the amazing service is what made this place so outstanding. Was greeted warmly and the young lady at reception was so quick to assist with a smile. She gave us instructions and guidance immediately and answered all our questions with no hesitation. This review is in comparison to all the other mediocre experiences I had during my stay in many hotels during my trip in the Oaxacan coast.
Stayed 1 night in Aug 2025

8/10 Good

Eduardo

Is a very convenient hotel , but elevator wasn’t working, no more pillows for my wife towels look to old TV to small
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Jun 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Internet connection was really bad.
Stayed 3 nights in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Wifi does not work with I phone Had to pay roaming fee
Stayed 1 night in Dec 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Surf Olas Altas provided a solid experience. Would stay again!! The location is 10/10– right across from Zicatela beach, with a gorgeous and HUGE pool, the hotel is perfectly centered between restaurants, activities and nightlife. The only complaint is the very loud nightclub across the street that kept us up some nights, but if you can’t beat them, join them, so go check out Xcaanda and dance! Otherwise, there are dozens of quality restaurants and bars to choose from within a 5 minute walk. You can’t swim in the ocean right here, but taxis are cheap and fast to other swim beaches. My only complaint about this hotel regards the hotel room itself. A little paint could go a long way in updating the accommodations. Feels a tad dingy. The safe and hair dryer didn’t work. Not a huge deal. No deadbolt/second lock on the door made me a little uneasy. TV was small and staticky. Don’t depend on it. My balcony had a great view of the pool and ocean and the showers are awesome!! Air conditioning worked perfectly and was necessary. Staff was super nice, friendly and helpful. Hotel itself is pretty, arguably the nicest-looking in the vicinity. We spent little to no time in the room during the day, so it didn’t matter much that it felt outdated.

6/10 Okay

irene noemi

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel bien ubicado, malas instalaciones.
Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien hubicada y limpia
Stayed 3 nights in Oct 2025

8/10 Good

Yoshelin Saray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 2 nights in Oct 2025

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto todo, la amabilidad y empatia de Lucero, la piscina los niños la disfrutaron mucho, y la comida en las mañanas los desayunos los hicimlos en la cafeteria del restaurant y muy buenos, tiene tiendas cerquita que son 24 horas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
all was great!!!
Stayed 3 nights in Aug 2025

6/10 Okay

ERNESTO

Liked: Cleanliness, staff & service, amenities
El lugar cumple su función. Las camas son muy duras y nunca sirivio la televisión.
Stayed 3 nights in Aug 2025

10/10 Excellent

viridianna

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 4 nights in Jul 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantados con el hotel, todo excelente, las camas son super cómodas y el precio es muy bueno, básicamente das unos paso y tienes el mar, restaurantes y demás, 100% recomendado en todos los aspectos.
Stayed 1 night in Aug 2025

6/10 Okay

JOSE ALVARO

MAS O MENOS EL TRATO
Stayed 3 nights in Aug 2025

6/10 Okay

Pablo

Disliked: Staff & service

Mal servicio y actitud del personal. No vale.

Pésimo servicio y actitud en todo, desde la recepción. Se dice que “a ojo del amo engorda la vaca”. Claramente el dueño no tiene ni idea del pésimo servicio y actitud del personal. El restaurante decía que cerraba a las 10:30 y a las 9:15 de la noche ya no nos quisieron atender y nos corrieron del lugar. La verdad solo porque iba con mis hijos y familia no valía trascender esto con esta gente floja. No regreso.
Stayed 2 nights in Aug 2025

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una estancia muy tranquila y las habitaciones muy limpias, nos gusto mucho el área de piscina
Stayed 2 nights in Jul 2025

10/10 Excellent

HERNAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran lugar para hospedarse, buena ubicación
Stayed 3 nights in Jul 2025

6/10 Okay

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación. El hotel está bastante bien cuidado desde el exterior. Las habitaciones son razonables.
Stayed 1 night in Jul 2025

4/10 Poor

Angel

Disliked: Cleanliness, amenities
La habitación tenía un olor muy raro. Habia mucho ruido desde temprano por la construcción.
Stayed 2 nights in Jun 2025

10/10 Excellent

juan

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicación, tiene aire acondicionado, alberca y personal amable. Único punto en contra, que está muy cerca de los antros que tienen música hasta las 3:00 am
Stayed 2 nights in Jul 2025

6/10 Okay

Juan Pablo

Liked: Cleanliness
Me gustó mucho la zona en la que está ubicada
Stayed 3 nights in Jun 2025

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
I’m pleased with the property facility and convenience location to the beach. Staff were very helpful and knowledgeable with facilities requirements. The only bad thing regarding this hotel is very loud at night as it’s right on the club and bar area of Zicatela Beach.
Stayed 3 nights in May 2025

4/10 Poor

José Luis

Disliked: Staff & service
Las personas que atienden son muy despotas y no tienen espíritu de servicio
Stayed 1 night in May 2025

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