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Bahia Principe Explore San Felipe

4.0 star property

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Outdoor pool, sun loungers - Bahia Principe Explore San Felipe (Puerto de la Cruz)
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Free daily buffet breakfast - Bahia Principe Explore San Felipe (Puerto de la Cruz)
Aerial view - Bahia Principe Explore San Felipe (Puerto de la Cruz)
Desk, blackout drapes, iron/ironing board, free WiFi - Bahia Principe Explore San Felipe (Puerto de la Cruz)
A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Bahia Principe Explore San Felipe. For some rest and relaxation, visit the hot tub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Standard Room, Sea View

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Sea View

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (Teide View )

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room (Teide View )

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom (2 Adults + 2 Children)

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 Bedroom (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Room, Sea View (2 adults and 1 child)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Sea View (2 adults and 1 child)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite (2 adults and 1 child)

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite (2 adults and 1 child)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room (2 Adults + 1 Child)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Standard Room (Teide View 2 adults + 1 child)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room (Teide View 2 adults + 1 child)

  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Puerto de la Cruz, Bahia Principe Explore San Felipe is in the city center and on the boardwalk/promenade. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jardin Aquatico and La Vola. Traveling with kids? Consider Botanical Gardens and Pueblo Chico Theme Park. Visit our Puerto de la Cruz travel guide
Map
Avenida de Colon , 22, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • 0_120695488
    Tenerife Beaches
    7 min walk - 0.4 miles
  • Plaza del Charco
    Plaza del Charco
    12 min walk - 0.7 miles
  • Martianez Shopping Centre
    2 min walk - 0.1 miles
  • La Paz Lookout
    9 min walk - 0.5 miles
  • Taoro Park
    15 min walk - 0.8 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    28 min drive

Restaurants

  • McDonald's
    7 min walk
  • Bar El Camino
    5 min walk
  • Krombacher
    15 min walk
  • La Cazuela
    5 min walk
  • Bar Cafeteria Bangosol
    5 min walk

About this property

Bahia Principe Explore San Felipe

Upscale family-friendly hotel near Tenerife Beaches
At Bahia Principe Explore San Felipe, you can look forward to a free breakfast buffet, a poolside bar, and a terrace. For some rest and relaxation, visit the hot tub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • An outdoor tennis court, self parking (surcharge), and laundry services
  • A vending machine, a banquet hall, and tour/ticket assistance
  • A TV in the lobby, an elevator, and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All 261 rooms have comforts such as furnished balconies and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and bidets
  • TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

All inclusive details

All-inclusive room rates at Bahia Principe Explore San Felipe are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 15 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Italian Portofino
  • Main Restaurant Teide
  • Mediterraneo

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,594 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1965
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 15 per day
  • In-room safe fee: EUR 3.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Bahia Principe Explore San Felipe have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Bahia Principe Explore San Felipe pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Bahia Principe Explore San Felipe?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Bahia Principe Explore San Felipe?

Check-out is at noon.

Are there all-inclusive benefits at Bahia Principe Explore San Felipe?

Some rate plans available at this hotel are all-inclusive.

Where is Bahia Principe Explore San Felipe located?

This family-friendly Puerto de la Cruz hotel is located on the boardwalk/promenade, within a 10-minute walk of Playa Martianez and Tenerife Beaches. Lago Martianez Swimming Pools and Martianez Shopping Centre are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bahia Principe Explore San Felipe Reviews

8.0

Very Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 108 out of 318 reviews
Rating 8 - Good. 141 out of 318 reviews
Rating 6 - Okay. 37 out of 318 reviews
Rating 4 - Poor. 16 out of 318 reviews
Rating 2 - Terrible. 16 out of 318 reviews

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 10 nights in May 2026
Verified

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were amazing and if you book for 5 nights you get another restaurant on the premises where you get a free meal but only if you book 5 nights or more
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Great staff Good food and drink Hotel lovely and clean
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall was very good. I would give it 5 stars but the room given to us was very outdated and the room reeked of sewer smell. We complained but nothing was done while we occupied it. Putting the stoppers in the plugs helped. Other than that property was very good.
Stayed 12 nights in Mar 2026
Verified

8/10 Good

Kerry Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean but in need of an upgrade. Bathroom in need of upgrade - bath was very plastic feeling and shower rather feeble. The staff were excellent, they went above and beyond for us as we were celebrating a 21st Birthday while there. Had a sea view. Food choices were good although sometimes the food was lukewarm. I did notice some people microwave their food. Entertainment was good, something for everyone during the day and at night too - Entertainment team were very good Hotel is family friendly Overall had a lovely week away
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The best tropical destination yet. We felt really safe and cared for.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Anemette

Liked: Staff & service, amenities
View to the sea - Staff - reception, bar, restaurant
12. floor
Pool
Evening
12. floor - corner huge balcony
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, especially Lucia.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Andrew Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Always eager to help guests.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great sea view, close to Puerto De La Cruz historical center, nice staff, good food. Good place to relax. A few more deckchairs by the pool and a few more parking spaces would be welcome
Stayed 6 nights in Oct 2023
Verified

4/10 Poor

Aimee

Disliked: Cleanliness, property conditions & facilities, room comfort
We had a really disappointing experience at this hotel. It is definitely not 4 stars, 3 if you get a renovated room, less if you’re in the others (which make up the majority). We were given the latter to start with and the room was shabby and dirty, paint peeling off all of the furniture and mould in the bathroom. The food was average (avoid the a la carte restaurants completely as these are worse, and charge you if half board). The pool area is nice and it’s a convenient location. The spa was nice but again this is an extra charge and not made clear. Some staff cheerful and helpful, others are really rude. Not quite sure how this hotel has the ratings it does, maybe from a few returning customers. I’d definitely avoid.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Sarah Marie

Liked: Staff & service
Disliked: Property conditions & facilities
The Hand Shower was broken, so you only can shower when sitting. The big pool was a bit heated, kids pool was freezing cold, not good for our 3 y o. The view from our room was perfekt. We had cockroaches in our room. The dinner was good for me, great salad buffet. But not for my husband, meat and main dishes were not good in quality and selection. To use the inside pool in the spa you need to pay 15€ per person a day. For one small pool the kid would use for maybe an hour, this is way too expensive. Didn’t expect to pay anything, not very attractive.
Stayed 8 nights in Jan 2024
Verified

6/10 Okay

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities

What could have been great, ruined.

The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
Stayed 6 nights in Jun 2025
Verified

4/10 Poor

Katrina

Disliked: Cleanliness, staff & service, property conditions & facilities
The views from the balcony of our room were very nice. We could hear the waves from the ocean when we woke up. That’s the positive. The negative: It says parking is available, but that’s a stretch of the truth. There are a few spots available—maybe 10–but it’s first come, first served. No reservations accepted. We stayed three nights and were never able to park there. Where can you park? On the street if you can find a spot. We looked and looked, without success. You can park at the mall for 35€ a day. Next—breakfasts and dinner are included and the dinner was bad enough that we only ate there once out of three nights. Next—the cleaning service knocks on the door and opens it at the same time. They saw me in my bra a few times, as I had no warning. Maintenance came to fix the tub (that wasn’t broken and I didn’t call them) and just keyed in at the same time he knocked. He saw me naked. Should also note that this is a place that caters to small children. It’s full of kids having fun, crying, screaming, etc. I would not stay here again.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Silvia Sierra

Liked: Cleanliness, staff & service
Rooms need update, especially bathrooms. We couldn’t fit in the toilet, wall same size of toilet, ridiculous. Good balcony and clean room. Gym too small and 2 machines out of order. 15 euros a day per parking, too expensive. Waiters trying to packing up dishes 30 minutes before the time and very noisy with the trollies and cuttery. Tin food and bad quality. Entreteintment good, Eri was good entrteiner. Receptionist very professional.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Christopher Charles

Liked: Cleanliness, amenities, property conditions & facilities
First Class
Stayed 13 nights in Jan 2026
Verified

8/10 Good

Stanley

Liked: Staff & service
Good
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Walt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and amazing staff!
Stayed 4 nights in Nov 2024
Verified

2/10 Terrible

Ewelina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommend to anyone. Never stay there again. We paid almost $500 per night and it was wast of money. We had cockroaches in the room. Room was old. They charge €15 per night per car. Never find parking on the street. We had breakfast and dinner included in the price but we had to pay for the water at dinner (anything do drink you have to pay). Never happed in different hotel. This hotel is overpriced.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
💪🌎
Stayed 7 nights in Sep 2025
Verified

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location. Front of sea and close to all resto. Buffet is so so. Lot of eldery german Hard bed. Smell. A/C with dust Ot is a 3 *
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Oct 2023
Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value clean and friendly stay

Excellent stay. Great value. Food was great staff friendly. Loved it when staff showed you to a table rather than the usual all inclusive scrum to get seated together. Food refreshed frequently and wide variety to suit picky kids. Hardly any queues to bar. Ok the lifts are a bit slow but if that’s the negative …. Definitely visit again
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
First class
Stayed 14 nights in Dec 2024