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Meliá Costa Atlantis Tenerife

4.0 star property
Travelers relax on poolside loungers or enjoy spa treatments at this oceanfront hotel, conveniently located near the popular Lago Martianez Swimming Pools

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Photo gallery for Meliá Costa Atlantis Tenerife

Reception - Meliá Costa Atlantis Tenerife (Puerto de la Cruz)
Sauna, hot tub, steam room - Meliá Costa Atlantis Tenerife (Puerto de la Cruz)
Meeting facility - Meliá Costa Atlantis Tenerife (Puerto de la Cruz)
Premium bedding, down comforters, minibar, in-room safe - Meliá Costa Atlantis Tenerife (Puerto de la Cruz)
Outdoor pool, pool umbrellas, sun loungers - Meliá Costa Atlantis Tenerife (Puerto de la Cruz)
Sol Costa Atlantis Tenerife overlooks the ocean, offering an international buffet with outdoor dining. The spa provides massages and hydrotherapy. Relax by the outdoor pool and garden. Multilingual staff and in-room WiFi enhance the upscale experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Melia Room

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Melia Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Melia Room Teide View

Premium bedding, down comforters, minibar, in-room safe

Melia Room Teide View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Melia Room Frontal Sea View

Premium bedding, down comforters, minibar, in-room safe

Melia Room Frontal Sea View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room (Premium, The level, Teide View)

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Grand Room (Premium, The level, Teide View)

  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand Premium Room Frontal Sea View with Whirlpool

The Level Grand Premium Room Frontal Sea View with Whirlpool | Premium bedding, down comforters, minibar, in-room safe

The Level Grand Premium Room Frontal Sea View with Whirlpool

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connected Room Frontal Sea View

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Connected Room Frontal Sea View

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Melia Room Frontal Sea View (2+1)

Premium bedding, down comforters, minibar, in-room safe

Melia Room Frontal Sea View (2+1)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for The Level Junior Suite Frontal Sea View

The Level Junior Suite Frontal Sea View | Premium bedding, down comforters, minibar, in-room safe

The Level Junior Suite Frontal Sea View

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Melia Room (2+1)

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Melia Room (2+1)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Melia Room (3AD)

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Melia Room (3AD)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Melia Room Teide View (3AD)

Premium bedding, down comforters, minibar, in-room safe

Melia Room Teide View (3AD)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Melia Room Frontal Sea View (3AD)

Premium bedding, down comforters, minibar, in-room safe

Melia Room Frontal Sea View (3AD)

  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Melia Room Teide View (2+1)

Premium bedding, down comforters, minibar, in-room safe

Melia Room Teide View (2+1)

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connected Room Frontal Sea View (4+2)

Premium bedding, down comforters, minibar, in-room safe

Connected Room Frontal Sea View (4+2)

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room

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Family Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room (2+2)

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Family Room (2+2)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for The Level Frontal Sea View

The Level Frontal Sea View | Premium bedding, down comforters, minibar, in-room safe

The Level Frontal Sea View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Level Premium Frontal Sea View

The Level Premium Frontal Sea View | Premium bedding, down comforters, minibar, in-room safe

The Level Premium Frontal Sea View

  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Level, Grand Premium Front Sea View

Premium bedding, down comforters, minibar, in-room safe

The Level, Grand Premium Front Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Puerto de la Cruz, Meliá Costa Atlantis Tenerife is in the city center and on the beach. The area's natural beauty can be seen at Tenerife Beaches and Teide National Park. Traveling with kids? Consider Jardin Aquatico and La Vola. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Puerto de la Cruz travel guide
Map
Avenida Venezuela, 15, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • 0_120695488
    Tenerife Beaches
    7 min walk - 0.4 miles
  • Plaza del Charco
    Plaza del Charco
    12 min walk - 0.7 miles
  • Martianez Shopping Centre
    2 min walk - 0.1 miles
  • La Paz Lookout
    9 min walk - 0.5 miles
  • Puerto de la Cruz Town Hall
    10 min walk - 0.6 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    31 min drive

Restaurants

  • Bar El Camino
    4 min walk
  • McDonald's
    5 min walk
  • Bar Cafeteria Bangosol
    3 min walk
  • La Cazuela
    4 min walk
  • La Compostelana
    2 min walk

About this property

Meliá Costa Atlantis Tenerife

Upscale family-friendly hotel near Tenerife Beaches
Plaza del Charco is located near Meliá Costa Atlantis Tenerife, which provides a poolside bar, a terrace, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site international cuisine restaurant, Rumba, offers breakfast, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • A banquet hall, smoke-free premises, and outdoor furniture
  • 8 meeting rooms, evening entertainment, and tour/ticket assistance
Room features
All 290 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries, bidets, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 24 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 to 30 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boreal
  • O´lula
  • Rumba

Things to do

  • Bicycle storage
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 to 30 per person
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Facilities fee: EUR 25 per person, per day and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beatriz Atlantis
Beatriz Atlantis Hotel
Hotel Beatriz Atlantis
Beatriz Atlantis & Spa Hotel Tenerife/Puerto De La Cruz
Beatriz Atlantis And Spa Hotel
Beatriz Atlantis Hotel Puerto De La Cruz
Hotel Beatriz Atlantis Spa
Melia Costa Atlantis Tenerife
Meliá Costa Atlantis Tenerife Hotel
Meliá Costa Atlantis Tenerife Puerto de la Cruz
Meliá Costa Atlantis Tenerife Hotel Puerto de la Cruz

Frequently asked questions

Does Meliá Costa Atlantis Tenerife have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Meliá Costa Atlantis Tenerife pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 24 per day. Limited spots are available.

What time is check-in at Meliá Costa Atlantis Tenerife?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Meliá Costa Atlantis Tenerife?

Check-out is at noon. Late check-out is available for a fee.

Where is Meliá Costa Atlantis Tenerife located?

Located in Puerto de la Cruz, this beachfront hotel is in the city center and within a 10-minute walk of Martianez Shopping Centre and Tenerife Beaches. Playa Martianez and Lago Martianez Swimming Pools are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Meliá Costa Atlantis Tenerife Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

Reviews

Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Best location. Very comfortable beds, lobby area and the pool! Buffet breakfast top notch.
View from 7th floor
Room view
Pool area
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with a great staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything you need very chic and the level room offering to open bar snacks very nice 👍
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend the hotel
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Lily

Good place
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Marco

Carpark is 25 euro extra each day and was not available when we arrived even if we booked and we got a fine.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Amit

Liked: Cleanliness
Disliked: Staff & service, amenities
I’m quite disappointed with the room service during my stay. I called twice to request an extra quilt or bedsheet from the room service team and once at reception, but despite staying for five nights, no one ever provided it. Additionally, it was very disappointing to find that the indoor pool is not available for children and the outdoor pool isn’t suitable for kids either. This makes the hotel not very family-friendly, which isn’t clearly stated on website. I would strongly recommend making this information clearer for families planning to stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Germán de la Fuente de la

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El detalle con mi hijo por su cumpleaños, inolvidable.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Eeva-Liisa

Liked: Cleanliness
Huone oli siisti.
Näkymä huoneemme parvekkeelta oli upea.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
Alles perfekt
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ruprecht

Per
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Marco

Liked: Staff & service
Disliked: Cleanliness, amenities
Con quello che abbiamo speso: il parcheggio non era disponibile e quello più vicino era nel centro commerciale a 250 metri. No comment. La camera aveva il letto fatto ma non era stata pulita ed era sporca: capelli e peli nel lavandino wc doccia bidè e sul letto e sulle salviette . Abbiamo chiesto di cambiare camera, non si poteva . E’ venuta la signora dopo tre solleciti alla reception . Erano le 22 di sera! No comment Non ci eravamo ancora cambiati né fatto la doccia ( per forza) Il personale non c’entra , anzi sono tutti bravissimi ma non portavano fare niente Un consiglio : c’è di molto meglio e senza questi problemi . Hotels.com quando faccio la selezione “ con parcheggio” deve segnalare “ secondo disponibilità” perché non è possibile avere il parcheggio a 250 metri ( nel centro commerciale ) . Noi avevamo la sacca mazze da spostare ogni volta , immaginate quando piove..
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

MONICA

Liked: Property conditions & facilities
Nos extrañó que hubo un día que no nos hicieron la habitación
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cecilie

Liked: Cleanliness, staff & service, amenities
Veldig fornøyd med både beliggenhet og personalet. Ryddig og veldig behagelig. God mat !
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia amplia y comfortably
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Urs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis/Leistung war gut. Ruhiges Zimmer (innerhalb des Hotels, d.h. gute Lärmisolierung zu Hotelgang, obwohl unser Zimmer genau an der Seite der Lifte war.) Pool nicht überfüllt, stets saubere Badetücher verfügbar. Einschränkung: Parkplatz für Mietauto ca. 15 Minuten entfernt beim Hafen jederzeit verfügbar. Ums Hotel herum war keine Chance, einen Parkplatz zu finden. Viele Restaurants verfügbar in kurzer Gehdistanz.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Miguel

Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Virginie

Stayed 7 nights in Jan 2026
Verified

8/10 Good

Brandt

Stayed 3 nights in Dec 2025
Verified

8/10 Good

Bertil

Stayed 7 nights in Nov 2025