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Hotel Puerto Palace

4.0 star property
Family-friendly hotel with 2 outdoor pools and 2 hot tubs

Choose dates to view prices

Photo gallery for Hotel Puerto Palace

2 outdoor pools, pool umbrellas, sun loungers
TV
Outdoor dining
TV
Front of property - evening/night
Hotel Puerto Palace offers an upscale retreat near Plaza del Charco and Lago Martianez Swimming Pools. Guests start their day with a breakfast buffet, rejuvenate in the sauna or spa tubs, and fill afternoons with mini golf and volleyball matches.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Double Room

2 bedrooms, down comforters, minibar, desk

Standard Double Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Single Room

2 bedrooms, down comforters, minibar, desk

Standard Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Down duvet
2 bedrooms
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

2 bedrooms, down comforters, minibar, desk

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Double Room Single Use

2 bedrooms, down comforters, minibar, desk

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Pool View

2 bedrooms, down comforters, minibar, desk

Double Room Single Use, Pool View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Sea View

2 bedrooms, down comforters, minibar, desk

Double Room Single Use, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Double Room, Pool View

2 bedrooms, down comforters, minibar, desk

Double Room, Pool View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Double Room, Sea View

2 bedrooms, down comforters, minibar, desk

Double Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Triple Room, Sea View

2 bedrooms, down comforters, minibar, desk

Triple Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 2 Large Twin Beds OR 3 Large Twin Beds

View all photos for Triple Room, Pool View

2 bedrooms, down comforters, minibar, desk

Triple Room, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Double Room, Pool View (2 adults and 1 child)

2 bedrooms, down comforters, minibar, desk

Double Room, Pool View (2 adults and 1 child)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (2 adults and 1 child)

2 bedrooms, down comforters, minibar, desk

Double Room, Sea View (2 adults and 1 child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Down duvet
2 bedrooms
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Room (2 adults and 1 child)

2 bedrooms, down comforters, minibar, desk

Standard Room (2 adults and 1 child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Economy Double Room

2 bedrooms, down comforters, minibar, desk

Economy Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Triple Room

2 bedrooms, down comforters, minibar, desk

Economy Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Down duvet
2 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (4 adults)

2 bedrooms, down comforters, minibar, desk

Family Room (4 adults)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
2 bedrooms
Down duvet
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Family Room (3 adults)

2 bedrooms, down comforters, minibar, desk

Family Room (3 adults)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
2 bedrooms
Down duvet
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Room (2 adults, 2 children)

2 bedrooms, down comforters, minibar, desk

Family Room (2 adults, 2 children)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
2 bedrooms
Down duvet
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Standard Single Room, Pool View

Standard Single Room, Pool View | 2 bedrooms, down comforters, minibar, desk

Standard Single Room, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Sea View

2 bedrooms, down comforters, minibar, desk

Standard Single Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (3 adults and 1 child)

2 bedrooms, down comforters, minibar, desk

Family Room (3 adults and 1 child)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
2 bedrooms
Down duvet
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Economy Double Room (2 adults + 1 child)

2 bedrooms, down comforters, minibar, desk

Economy Double Room (2 adults + 1 child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Taoro Park - 6 min walk - 0.3 miles
  • Plaza del Charco - 14 min walk - 0.8 miles
  • Loro Park - 18 min walk - 0.9 miles
  • La Paz Lookout - 19 min walk - 1.0 mile
  • Lago Martianez Swimming Pools - 10 min drive - 1.4 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Bar Reilupeli - ‬11 min walk
  • ‪Restaurante Peruano - ‬13 min walk
  • ‪Bar Cafetería Central - ‬10 min walk
  • ‪Cafe Mocay - ‬6 min walk
  • ‪Cafetería Mazaroco - ‬13 min walk

About this property

Hotel Puerto Palace

Upscale family-friendly hotel
Consider a stay at Hotel Puerto Palace and take advantage of a poolside bar, a terrace, and mini golf. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage or a manicure/pedicure. Pilates classes and fitness classes are offered at the gym; other things to do include basketball and volleyball. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • An outdoor tennis court, babysitting (surcharge), and wedding services
  • An elevator, concierge services, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 314 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rainfall showers, bidets, and shower/tub combinations
  • Balconies or patios, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Children's pool
  • Fitness classes
  • Gym
  • Library
  • Mini golf
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Puerto
Puerto Palace
Hotel Puerto Palace Tenerife/Puerto De La Cruz
Puerto Palace De La Cruz
Puerto Palace Hotel Puerto de la Cruz
Puerto Palace Hotel
Puerto Palace Hotel Puerto de la Cruz
Puerto Palace Hotel
Puerto Palace Puerto de la Cruz
Hotel Puerto Palace Puerto de la Cruz
Puerto de la Cruz Puerto Palace Hotel
Hotel Puerto Palace
Puerto Puerto De La Cruz
Puerto Palace
Hotel Puerto Palace Hotel
Hotel Puerto Palace Puerto de la Cruz
Hotel Puerto Palace Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Puerto Palace have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Puerto Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerto Palace?

Self parking is free at this property.

What time is check-in at Hotel Puerto Palace?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Puerto Palace?

Check-out is at noon.

Where is Hotel Puerto Palace located?

This family-friendly Puerto de la Cruz hotel is located near the beach, within a 10-minute walk of Taoro Park and Parque canino Taoro Can. La Vola and Garden Beach are also within 15 minutes.

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