Avenida Venezuela, 15, Puerto de la Cruz, Tenerife, 38400
What's nearby
La Paz Lookout - 5 min walk - 0.3 miles
Plaza del Charco - 12 min walk - 0.7 miles
Taoro Park - 12 min walk - 0.7 miles
Loro Park - 4 min drive - 1.5 miles
Lago Martianez Swimming Pools - 8 min drive - 0.5 miles
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 31 min drive
Restaurants
Bar el Camino - 4 min walk
Hotel Teide Mar - 15 min walk
Zicatela - 6 min walk
Apricot - 15 min walk
Vinoteca Con Pasión - 6 min walk
About this property
Meliá Costa Atlantis Tenerife
Upscale family-friendly hotel near Lago Martianez Swimming Pools
Plaza del Charco is located near Meliá Costa Atlantis Tenerife, which provides a poolside bar, a terrace, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site international cuisine restaurant, Rumba, offers breakfast, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Other perks include:
An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
A 24-hour front desk, a banquet hall, and smoke-free premises
An elevator, wedding services, and multilingual staff
Room features
All 290 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
Recycling and LED light bulbs
Eco-friendly toiletries, bidets, and hair dryers
42-inch flat-screen TVs with cable channels
Wardrobes/closets, balconies, and heating
Languages
English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 18 per day)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 to 20 per person
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Boreal
O´lula
Rumba
Things to do
Bicycle storage
Children's pool
Evening entertainment
Free children's club
Full-service spa
Gym
Hot tub
Outdoor pool
Family friendly
Children's pool
Free children's club
Laundry facilities
Lifeguards on site
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
8 meeting rooms
Outdoors
On the beach
On the boardwalk/promenade
On the waterfront
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Hot tub
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Hardwood flooring in room
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
12 floors
Banquet hall
Eco-friendly cleaning products used
Lifeguards
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with cable/satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Connecting rooms available
Eco-friendly toiletries
Heating
Iron/ironing board on request
Laptop-compatible safe
LED lighting
Phone
Recycling
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 10 to 20 per person
Self parking fee: EUR 18 per day
A late check-out fee will be charged
Facilities fee: EUR 18 per person, per day and includes use of: sauna; hot tub
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Beatriz Atlantis
Beatriz Atlantis Hotel
Hotel Beatriz Atlantis
Beatriz Atlantis & Spa Hotel Tenerife/Puerto De La Cruz
Beatriz Atlantis And Spa Hotel
Beatriz Atlantis Hotel Puerto De La Cruz
Hotel Beatriz Atlantis Spa
Melia Costa Atlantis Tenerife
Meliá Costa Atlantis Tenerife Hotel
Meliá Costa Atlantis Tenerife Puerto de la Cruz
Meliá Costa Atlantis Tenerife Hotel Puerto de la Cruz
Frequently asked questions
Does Meliá Costa Atlantis Tenerife have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Meliá Costa Atlantis Tenerife pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Meliá Costa Atlantis Tenerife?
Self parking is available for EUR 18 per day. Limited spots are available.
What time is check-in at Meliá Costa Atlantis Tenerife?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Meliá Costa Atlantis Tenerife?
Check-out is at noon. Late check-out is available for a fee.
Where is Meliá Costa Atlantis Tenerife located?
Located in Puerto de la Cruz, this beachfront hotel is in the city center and within a 5-minute walk of Martianez Shopping Centre and Lago Martianez Swimming Pools. Playa Martianez and San Telmo Promenade are also within 5 minutes.
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Meliá Costa Atlantis Tenerife Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
First off location was perfect. Right by everything but quiet on the end. Staff 💗 was the best out my entire stay on Tenerife. The nicest most helpful from front desk to housekeeping. I’d stay anytime I’m in Tenerife.
sarah
Stayed 6 nights in Feb 2023
6/10 Okay
Howard
Mar 9, 2024
Liked: Cleanliness, staff & service
A short break
The hotel is in a good position and the staff are friendly. However there isn't a lot of space around the pool and there isn't much atmosphere in the bar or general areas. Charging €15 per day to park and €4 for use of a room safe is excessive
Howard
Stayed 6 nights in Mar 2024
6/10 Okay
jan
Nov 22, 2023
Liked: Staff & service, room comfort
Very nice staff
The staff was very friendly, smiling and provided the best service. The rooms are worn out. As the hotel is big ; the elevators in the mornings were problematic due to intesive use. There was so many people for breakfast that the staff had difficulties keeping up
The location of the property was top-notch, however the actual rooms within the hotel were old, dated, and little left to be desired. We actually saw a big roach on our balcony - not a great impression. Our rooms were small and the bathroom walls were yellow stained.
Suzanne
Stayed 2 nights in Sep 2023
6/10 Okay
Dan
Jan 24, 2024
Liked: Cleanliness, room comfort
Seen it's glory days
The hotel has seen it's glory days.
The service at the reception was super-slow 😴. Out of (only) 3 lifts just two was working.
The furniture and the room all in all was very dated.
We had half-board, and the dinner was tasteless (but much variations to choose from) but breakfast was good.
The hotel is located well and our room with two balconies directly to the ocean had splendid views.
Garage is a plus too.
The hotel was nice and clean ,the staff were friendly and helpful .
I had to pay €15 for parking but Puerto is a nightmare to park so I didn’t mind too much . I put my stuff in the safe and then it locked it in . I had to then pay €4 a day for the safe to get a code to open the safe .
The room was nice and clean but no coffee making facilities or fridge .
The pool was ok and clean .
We were kept awake by a party going off in the hotel until after midnight .
Then theirs the food !!! Not very nice at all and Luke warm this was for both the evening and breakfast .
I wish we would have gone breakfast only so we could have gone out for dinner .
We were also left trapped in the hotel as nobody told us about a cycle race that closed the hotel car park all day .