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Hotel AF Valle Orotava

4.0 star property
This upscale retreat near Plaza del Charco offers travelers two refreshing pools and a perfect base for exploring Puerto de la Cruz's vibrant center

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Photo gallery for Hotel AF Valle Orotava

Rooftop terrace - Hotel AF Valle Orotava (Puerto de la Cruz)
Reception - Hotel AF Valle Orotava (Puerto de la Cruz)
TV - Hotel AF Valle Orotava (Puerto de la Cruz)
Minibar, in-room safe, free WiFi, bed sheets - Hotel AF Valle Orotava (Puerto de la Cruz)
Bar (on property) - Hotel AF Valle Orotava (Puerto de la Cruz)
Hotel AF Valle Orotava places guests in the heart of the action. Relax at two outdoor pools, sip cocktails at the poolside bar, or dine on international dishes at the restaurant. The rooftop terrace offers excellent views of nearby Lago Martianez Swimming Pools.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room, Balcony

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room (Teide View)

Minibar, in-room safe, free WiFi, bed sheets

Double Room (Teide View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Terrace

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Terrace

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room, Balcony

Minibar, in-room safe, free WiFi, bed sheets

Single Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Ocean View

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Ocean View

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite 2+1

Minibar, in-room safe, free WiFi, bed sheets

Junior Suite 2+1

  • City view
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite 3

Minibar, in-room safe, free WiFi, bed sheets

Junior Suite 3

  • City view
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite 4

Minibar, in-room safe, free WiFi, bed sheets

Junior Suite 4

  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Junior Room

Minibar, in-room safe, free WiFi, bed sheets

Junior Room

  • City view
  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Sofa Bed
  • Free WiFi

Junior Suite (2 adults + 2 Children)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Puerto de la Cruz, Hotel AF Valle Orotava is in the city center. The area's natural beauty can be seen at Tenerife Beaches and Lago Martianez Swimming Pools. La Vola and Jardin Aquatico are also worth visiting. Visit our Puerto de la Cruz travel guide
Map
C/ Cupido 12, Puerto de la Cruz, 38400

What's nearby

  • Plaza del Charco
    Plaza del Charco
    3 min walk - 0.2 miles
  • 0_120695488
    Tenerife Beaches
    5 min walk - 0.3 miles
  • Garden Beach
    Garden Beach
    9 min walk - 0.5 miles
  • Colorful Parrot in Loro Park in Tenerife, Canary islands, Spain; Shutterstock ID 583742722; purchase_order: Comps; job: ; client: ; other:
    Loro Park
    15 min walk - 0.8 miles
  • Taoro Park
    12 min walk - 0.7 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    33 min drive

Restaurants

  • Restaurante El Pescador
    3 min walk
  • La Cocina
    3 min walk
  • Cafetería Mazaroco
    2 min walk
  • Hannen Barril
    4 min walk
  • Track Hamburgueserìa
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Comprehensive food waste policy
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Energy-saving switches used
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel AF Valle Orotava have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel AF Valle Orotava pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel AF Valle Orotava doesn't offer parking.

What time is check-in at Hotel AF Valle Orotava?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel AF Valle Orotava?

Check-out is at noon.

Where is Hotel AF Valle Orotava located?

Located in the heart of Puerto de la Cruz, this hotel is within a 10-minute walk of Timanfaya Theater and Tenerife Beaches. Puerto de la Cruz Archaeological Museum and La Vola are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel AF Valle Orotava Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 66 out of 158 reviews
Rating 8 - Good. 59 out of 158 reviews
Rating 6 - Okay. 23 out of 158 reviews
Rating 4 - Poor. 8 out of 158 reviews
Rating 2 - Terrible. 2 out of 158 reviews

Reviews

Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location to explore the surrounding areas
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Management and staff were warmly welcoming and friendly. Facilities were excellent and the breakfast was splendid. Good location with great view from room balcony and roof swimming pool/bar. Vell equipped and furnished room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good cleaning, good breakfast and very nice personell. Recommended. We stayed there for 2 weeks and will definitely come back again next year.
Stayed 14 nights in Oct 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, well located and helpful staff.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Hotel was clean and had comfortable beds.
Stayed 9 nights in May 2024
Verified

10/10 Excellent

Joyonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location for transport around the island also in the centre of Puerto de la Cruz as soon as you come out everything is walking distance. Breakfast is Served Daily and complimentary, also a Spa and Rooftop Deck with bar and 2 pools.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Padraig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally and clean.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great reception staff!

We had a lovely stay for 2 nights. The reception staff were exceptionally helpful, they even sent a member of staff with my husband to sort out our tickets at the bus station! Very modern hotel in a great location, short walk to bus station and sea front and lots of bars/restaurants close by, huge rooftop area with bar, pools and sunbathing areas with fantastic views, would recommend!😎
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean and modern looking. Staff are so helpful. Breakfast covers all options
Stayed 7 nights in Feb 2024
Verified

6/10 Okay

Steven le

Liked: Cleanliness, staff & service
Nice hotel staff were lovely however very noisy road outside therefore got very little sleep. Almost no parking around the hotel and pool was very cold.
Stayed 7 nights in Jul 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some confusion with the description of the room on the website but this does not reflect on the hotel. Very friendly staff, comfortable beds. More fresh fruit and gluten free options at breakfast, packaged individual yogurt vs the community bowls would have been more sanitary and an improvement. I did not use the pool or other facilities so can not comment. Very good location.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Denis

Liked: Cleanliness, staff & service
The property is not a 4 star property. It is clean but somewhat bland. The rooms look like hospital rooms. I would give the hotel a 3 Star rating. However, it is located close to many shops, restaurants, etc.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Helen Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly positioned in PDLC near to amenities & the centre of town. Stunning views to Teide. Also it’s right next to the bus station which makes it easy to get around the island. The staff here are very friendly & helpful & always take the time to chat to you - their language skills are excellent. The food in the restaurant is excellent quality at both breakfast & dinner with plenty of choice and well presented. The new spa is a welcome addition & reasonably priced. The rooftop pools are refreshing and not too hot: it’s nice to swim in a saltwater pool without the overpowering smell of chlorine. Beds very comfortable & clean. A note to future guests: the former bus station to the side of the hotel has been vacant for many years but is due to be demolished & replaced with a commercial/public space in the next 2 years. This will inevitably be noisy & disruptive during the process so I would make sure to check the progress of the project before booking. Overall this will be a large improvement when completed though. My only very minor gripes are that there’s no milk provided with the tea & coffee in the rooms; for evening dinner there is no free drink option (eg tap water) or coffee/tea available; and that on a couple of occasions the food was incorrectly labelled in the buffet restaurant with the wrong nutritional information, so those with allergies do need to be extra careful. The hotel in general was excellent and I’d recommend it to anyone visiting PDLC.
View from room 517
Buffet dinner example 1
Buffet dinner example 2
View from room 517 towards the sea
Stayed 21 nights in Nov 2025
Verified

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very nice hotel. Good value for the money. Everything was better than i expected. Room was clean, modern, very comfortable bed. There was minibar & coffee & tea ( only decaf coffee for some reason). It was quiet even though view was to the street. The hotel felt like it was well kept & maintained. Nice service at the reception. Only thing that could be better was the breakfast. Too many queues, coffee quality was not very good & the breakfast area was very noisy. The breakfast was still quite good.I would recommend!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Shabnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue i had was that there was no milk in the rooms for the tea or coffee. And unless you ask tea and coffee was not replaced. I dont think this is a major problem to be honesy, it was a lovely hotel, really nice. Really accessible as there is a bus station a 5 min walk away
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Catharine

Liked: Cleanliness, staff & service, amenities
The staff were great, especially Jose on reception who organised an extra night's stay for me, and also the breakfast team who kept the place spotless. On the downside, for a 4* hotel I expect a better selection of toiletries in the bathroom.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good all round.
Stayed 8 nights in Sep 2024
Verified

8/10 Good

guenhael

Liked: Cleanliness, staff & service, amenities
Personnel competent.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy and great location

Good hotel, modern and in good location to the old part of puerto de la cruz. Lots of space on the roof terrace with the 2 pools.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Tracey Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Absolutely Beautiful hotel couldn’t ask for anything more
View from I’m our room
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities, room comfort

Good overall

Overall the stay was good and it gives us exactly what we’re looking for. The only negative thing was the treatment from a receptionist who was rude because we left our room 30’ later than the checkout time without considering that the last night the clock went forward and the alarm didn’t ring.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

This hotel has obviously had a refit since covid struck and is now an exceptional place. Very clean and tidy, staff friendly and breakfast buffet was amazing, I was unfortunately ill during our stay (nothing to do with the Hotel ) and the management were wonderful, if i needed anything just to call down to reception. Its lication is right in the centre were everything happens and 2 rooftop swimming pools complete it perfectly, will definitely be back
Stayed 2 nights in Jan 2023
Verified

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service
Stayed 7 nights in May 2025