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Hotel Tigaiga

4.0 star property
Guests relax in style at the pool or indulge in rejuvenating massages at this peaceful retreat near Taoro Park where attentive staff creates a welcoming atmosphere

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Photo gallery for Hotel Tigaiga

Exterior - Hotel Tigaiga (Puerto de la Cruz)
Garden - Hotel Tigaiga (Puerto de la Cruz)
Garden - Hotel Tigaiga (Puerto de la Cruz)
Breakfast area - Hotel Tigaiga (Puerto de la Cruz)
Hypo-allergenic bedding, in-room safe, desk, blackout drapes - Hotel Tigaiga (Puerto de la Cruz)
Hotel Tigaiga offers a peaceful retreat with a sauna and steam room. Enjoy the garden's beauty or relax by the pool with sun loungers and umbrellas. Its location near Taoro Park and attentive staff create a genuine home-away-from-home feeling.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Garden View (Taoro side, 1 adult)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Twin Room, Garden View (Taoro side, 1 adult)

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, Garden View (Taoro side, 2 adults)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Twin Room, Garden View (Taoro side, 2 adults)

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Mountain View (Teide side, 1 adult)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Twin Room, Mountain View (Teide side, 1 adult)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, Mountain View (Teide side, 2 adults)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Twin Room, Mountain View (Teide side, 2 adults)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Puerto de la Cruz, Hotel Tigaiga is in the suburbs and near the beach. Plaza del Charco is a notable landmark, and the area's natural beauty can be seen at Taoro Park and Garden Beach. Don't miss out on a visit to Botanical Gardens. Spend some time exploring the area's activities, including winery tours. Visit our Puerto de la Cruz travel guide
Map
Parque Taoro 28, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • The Risco Belle Aquatic Gardens, in Puerto de la Cruz, Tenerife.; Shutterstock ID 93921061
    Risco Belle Aquatic Gardens
    5 min walk - 0.3 miles
  • Plaza del Charco
    Plaza del Charco
    12 min walk - 0.7 miles
  • 0_120695488
    Tenerife Beaches
    14 min walk - 0.8 miles
  • Colorful Parrot in Loro Park in Tenerife, Canary islands, Spain; Shutterstock ID 583742722; purchase_order: Comps; job: ; client: ; other:
    Loro Park
    8 min drive - 1.4 miles
  • Taoro Park
    2 min walk - 0.1 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    29 min drive

Restaurants

  • Indian Express tandoor and curry
    11 min walk
  • Arcon Tapas
    13 min walk
  • The Bee Hive Pub
    7 min walk
  • New Robin Hood
    10 min walk
  • Pizzeria Don Camilo
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Uncovered self parking on site (EUR 8 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante JardĂ­n
  • Restaurante Tinguaro

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 1959
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 7:30 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Tigaiga have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:30 PM.

Is Hotel Tigaiga pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 8 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Tigaiga?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Tigaiga?

Check-out is at 11:00 AM.

Where is Hotel Tigaiga located?

Situated near the beach, this hotel is within a 15-minute walk of Taoro Park and Tenerife Beaches. Plaza del Charco and Garden Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Tigaiga Reviews

9.6

Exceptional

10

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 45 out of 58 reviews
Rating 8 - Good. 10 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

Reviews

Verified

8/10 Good

Monica

Liked: Cleanliness, amenities
Pretty good stay at Tigaiga! Beautiful location, spacious room though outdated; was tricky to figure out the heat and lights, my wi-fi didn't work and took 3 attempts of speaking w/ staff to get it to work; breakfast was great - tons of fresh fruit, plant-based milk, something for everybody; live local music on Saturday; and the restaurant staff were inconsistent w/ the service.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, responsive staff and quiet location.
Stayed 10 nights in Feb 2025
Verified

10/10 Excellent

Rosa

Beautiful surroundings. Peace and quiet. Beautiful hotel
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a superb hotel in a lovely neighborhood. We were half board and the food was excellent. Breakfast is also excellent but what made the restaurant so good is the staff and the manager Jose. The pool area is beautifully kept and there are plenty of sun loungers. The team at reception are lovely people and the staff who cleaned our room were extremely professional. I would return to this hotel in a heartbeat and probably one of the best hotels that we had the privilege to holiday in for a long time. Thank you for a great holiday in a superb hotel.
Stayed 10 nights in May 2024
Verified

10/10 Excellent

kim tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful relaxing hotel , loved it
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

Helen

Liked: Cleanliness
It was fine staying here. The grounds are lovely. The food is average.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Douglas Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class smaller hotel

The hotel proved an excellent choice for us. The staff were extremely pleasant and efficient. The gardens and pool were lovely. Would not hesitate to stay again if we visit Tenerife.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting with its own sub-tropical gardens. Friendly hotel with helpful and polite staff. High standards without being too pretentious.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel. The staff and management are really friendly and helpful and want to do anything they can to ensure you have a good stay. Beautiful gardens, plentiful tasty breakfast and dinner, plus attention to detail. EG plenty of plug sockets, hangers, storage space, good mirror locations a proper hair dryer, comfortable bed, big shower. We would definitely come back again.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate. Loved it!
Stayed 7 nights in Feb 2024
Verified

6/10 Okay

Lax

Liked: Cleanliness, property conditions & facilities

Not 4 stars at all, may be 3 max

The good : Clean, good size balcony and room. Comfortable beds and bedding. Staff are polite, area is quiet, gardens are well kept. The bad : Breakfast was very basic/ catered to more German/ cold meats. There was sign above the fruits to say u need to b ask head chef if u want to take any of it to your room from breakfast buffet Air con is centrally controlled so u have no control on temperature if u want it on. Staff seemed very busy and not proactive. The ugly : They give u no water in the room. No kettle. There is no mini bar/fridge. U need to ask them and they charge if u want one. I asked for one on my first day as we can food n film we needed to store. They brought one in, never tested it so despite being out all day and coming back, it was not cold and not working. I complained, they brought two hours late, plugged it in and said its all working, takes time to cool and left. Next day 2nd fridge still not working. We checked ourselves and noticed the bulb is not even on so either the plug or fridge broken. Complained again and said its urgent. Someone arrives with 3rd fridge an hour later, again plugs in, no checks and goes on to leave. We stopped him and showed him why it doesn't work, cause the bulb is not even on! He agrees and says he'll back in 2min, an hour later no sign of him. I call to complain. Another hour later someone arrives with 4th figure, we tell them its likely not a fridge problem. He figures circuit breaker was on. Terrible service
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Management und der Service des Hotels sind ganz hervorragend, wir waren wieder restlos begeistert. Der großzĂŒgige Garten ist ein Traum, aber auch die Lage des Hotels ist hervorragend. FrĂŒhstĂŒck und auch Abendessen in der Halbpension sind ĂŒberdurchschnittlich vielfĂ€ltig und abwechslungsreich. Wir lieben das Hotel Tigaiga, wir waren zum dritten und sicher nicht zum letzten mal hier.
Stayed 13 nights in Mar 2026
Verified

10/10 Excellent

RĂ©da

Liked: Cleanliness, staff & service, amenities
Tout est trĂšs bien.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Gunther

Liked: Cleanliness, amenities, property conditions & facilities
Alles bestens - sehr schönes Hotel und Gartenanlage, zuvorkommendes Personal.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extrem freundliches, zugewandtes und hilfsbereites Personal. Tolle Lage und nach Abschluss von Bauarbeiten in der Nachbarschaft auch sehr ruhig.
Stayed 11 nights in Nov 2025
Verified

10/10 Excellent

Dietmar

Liked: Cleanliness, staff & service, property conditions & facilities
Der Transport vom Flughafen zum Hotel Tigaiga war sehr schlecht. Wir wurden am Tigaiga Suite abgesetzt (ein Kilometer vom Hotel Tigaiga entfernt und bergauf mit schweren Koffern. ZurĂŒck dasselbe. Reklamation beim Transportunternehmen Fehlanzeige.
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TrĂšs bon hĂŽtel

SĂ©jour de 3 nuits dans cette hĂŽtel. Hotel bien placĂ© avec des extĂ©rieures de haut niveau. Parking trĂšs pratique et sĂ©curisĂ©. Chambre avec un bon confort mĂȘme s’il manque un frigo avec des boissons et une machine Ă  cafĂ©. Service et accueil trĂšs courtois. Grande piscine dont nous n’avons pas profitĂ©. Le centre ville est Ă  10 mn Ă  pieds depuis l’hĂŽtel.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aktuell (MĂ€rz 2025) leider BautĂ€tigkeit in einiger Entfernung. Nur selten sind wir allerdings davon erwacht. Das ganze Ambiente mit dem wundervollen Hotelgarten und dem angrenzenden Park, der spektakulĂ€re Blick ĂŒber die Stadt auf den Atlantik oder wahlweise auf den Teide sind außergewöhnlich. Das Personal inklusive der Hotelleitung kann diese gute Rezension aber noch toppen. Außergewöhnliche freundlich, hoch professionell und sehr zentriert auf das WohlfĂŒhlen der GĂ€ste. So erlebt man das selten! Ein kritischer Punkt sind sicher die beschrĂ€nkten Parkmöglichkeiten. Mit etwas KreativitĂ€t und Geduld hat uns das aber nie Entspannung gekostet.
Stayed 16 nights in Mar 2025
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HĂŽtel magnifique avec de trĂšs belle chambre une vue mer et montagne incroyable oĂč nous avons oĂč profiter des diffĂ©rents deux d'artifices des villes alentours belle surprise. Petite attention qui nous a beaucoup touchĂ© Ă  l'occasion de l'anniversaire de mon compagnon alors que nous n avions rien mentionnĂ©. Merci beaucoup pour la carte avec ces mots et le tee shirt de l hĂŽtel. Merci pour ce beau sĂ©jour, Personnels au petit soin du matin au soir.
Stayed 7 nights in Sep 2024
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher Service
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Que dire si ce n'est excellent. Il y a tout ce qu'il faut, une grande chambre propre, un service excellent des jardins exceptionnels. Les repas et petits déjeuners sont trÚs bon. Si je devais trouver un inconvenient c'est le manque d'un petit frigo pour y mettre ses propres produits frais ou bouteilles d'eau.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

MÂȘ DEL CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiente muy tranquilo, ideal parejas

Hotel totalmente reformado,muy tranquilo,rodeado d jardines y plantas,varias terrazas donde poder sentarse a ver la puesta de sol o las vistas,desayuno excelente,la cena no es bufett,pero se puede elegir entre dos menĂșs diferentes.Personal amable y atento
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöner und gepflegter Garten. Das Personal ist sehr zuvorkommend und freundlich. Die Zimmer schön eingerichtet. Der Gesamteindruck ist sehr gut
Stayed 12 nights in Jun 2024
Verified

10/10 Excellent

MARTIAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle découverte...

TrÚs beau séjour dans cet hÎtel, personnels trÚs agréables et hÎtel trÚs bien situé .
Stayed 7 nights in May 2024
Verified

8/10 Good

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem war es sehr gut. Ich habe nur ein paar Kleinigkeiten zur Kritik: Artikel im Bad wurden nicht aufgefĂŒllt - bin ich von einem 4-Sterne-Hotel nicht gewohnt. Einmal wurde der MĂŒlleimer nicht geleert und beim Essen im hoteleigenen Restaurant musste man fast 10 Minuten warten bis man einen Tisch zugewiesen bekam.
Stayed 7 nights in May 2024