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Hotel Riu Garoé

4.0 star property
Family-friendly hotel with 2 restaurants connected to a shopping center in Puerto de la Cruz

Choose dates to view prices

Located in the heart of Lago Martianez, Hotel Riu Garoé offers activity and relaxation. Play racquetball, squash, or tennis, or book a hot stone massage at the spa. Enjoy high-speed WiFi, two restaurants, and two coffee shops to satisfy diverse preferences.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Balcony

Minibar, desk, blackout drapes, free rollaway beds

Double Room, Balcony

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Minibar, desk, blackout drapes, free rollaway beds

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Minibar, desk, blackout drapes, free rollaway beds

Double Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Minibar, desk, blackout drapes, free rollaway beds

Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • Botanical Gardens - 5 min walk - 0.3 miles
  • La Paz Lookout - 10 min walk - 0.6 miles
  • Plaza del Charco - 3 min drive - 1.4 miles
  • Taoro Park - 3 min drive - 1.4 miles
  • Lago Martianez Swimming Pools - 10 min drive - 1.2 miles

Getting around

  • Tenerife South Airport (TFS) - 68 min drive

Restaurants

  • ‪Hotel Teide Mar *** - ‬9 min walk
  • ‪La Cla Terraza - ‬8 min walk
  • ‪Krombacher - ‬10 min walk
  • ‪Vértigo Pool Club & Lounge - ‬11 min walk
  • ‪Blue Sea Cantina - ‬8 min walk

About this property

Hotel Riu Garoé

Upscale family-friendly hotel remodeled in 2019 and located near Plaza del Charco
Consider a stay at Hotel Riu Garoé and take advantage of a poolside bar, a terrace, and mini golf. Treat yourself to a facial, a body treatment, or a hot stone massage at SPA GAROE, the onsite spa. Be sure to enjoy breakfast and dinner at the two on-site restaurants. Enjoy the gym, as well as activities like racquetball/squash. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with 2 coffee shops/cafes and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • A free area shuttle, an outdoor tennis court, and secured bicycle storage
  • Luggage storage, a 24-hour front desk, and massage treatment rooms
  • Tour/ticket assistance, a front-desk safe, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 190 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with satellite channels
  • Furnished balconies or patios, LED light bulbs, and free extra beds

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Table tennis
  • Tennis lessons

Family friendly

  • Children's pool
  • Free area shuttle
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2002
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Renovated entire property - July 2019
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 80.00 per vehicle (one-way, maximum occupancy 7)
  • In-room safe fee: EUR 2 per day
  • Spa fee: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel
Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Riu Garoé have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Riu Garoé pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Riu Garoé?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Riu Garoé?

Check-out is at 11 AM.

Does Hotel Riu Garoé provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 80.00 per vehicle applies.

Where is Hotel Riu Garoé located?

This family-friendly Puerto de la Cruz hotel is located on the boardwalk/promenade, within a 15-minute walk of Botanical Gardens, Jardin Aquatico, and La Paz Lookout. Playa de San Telmo and Tenerife Beaches are also within 1 mi (2 km).

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