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Hotel Marte

Property class: 3

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Photo gallery for Hotel Marte

A balcony with two sun loungers, a table, and an umbrella, overlooking the sea. - Hotel Marte (Puerto de la Cruz)
A lobby area with a bar, seating, and a vase of flowers. - Hotel Marte (Puerto de la Cruz)
A spacious lobby with a seating area, large windows, and a flat-screen TV mounted on the wall. - Hotel Marte (Puerto de la Cruz)
A rooftop pool with a view of a cityscape and mountains in the distance. - Hotel Marte (Puerto de la Cruz)
A bar area with a curved counter, wooden stools, and hanging lamps. - Hotel Marte (Puerto de la Cruz)
Consider a stay at Hotel Marte and take advantage of a rooftop terrace, car rentals on site, and a gym. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

A hotel room with a bed, a television mounted on the wall, a small table with a fruit bowl and glasses, and a view of the outside through the window.

Superior Room

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double room with french balcony

A hotel room with a bed, a desk with a vase of flowers, a painting on the wall, and a view through a sliding door.

Double room with french balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

A hotel exterior with a tiled patio, yellow umbrellas, and potted plants.

Junior Studio Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

A hotel room with a single bed, a bedside table with a phone, a wall-mounted light, and a chair.

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with two beds, wooden headboards, a desk with a computer, and a chair.

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located near the beach, Hotel Marte is in La Ranilla neighborhood and is connected to a rail/subway station. Puerto de la Cruz Archaeological Museum and San Felipe Castle are local landmarks, and travelers looking to shop may want to visit Martianez Shopping Centre and La Villa Shopping Center. Jardin Aquatico and Botanical Gardens are also worth visiting. Discover the area's water adventures with snorkeling and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. Visit our Puerto de la Cruz travel guide
Map
Calle del Doctor Ingram, 20, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • A large decorative fountain with intricate carvings, surrounded by colorful flower beds and a stone border.
    Plaza del Charco
    3 min walk - 0.2 miles
  • A crowded beach with people sunbathing and swimming, a rocky shoreline, and colorful buildings in the background.
    Garden Beach
    9 min walk - 0.5 miles
  • Dock of Puerto de la Cruz
    5 min walk - 0.3 miles
  • Puerto de la Cruz Town Hall
    7 min walk - 0.4 miles
  • Taoro Park
    12 min walk - 0.7 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    34 min drive

Restaurants

  • Cafetería Mazaroco
    1 min walk
  • La Cocina
    2 min walk
  • Bodega La Guapa
    2 min walk
  • Restaurante Tropical
    4 min walk
  • Compostelana Plaza
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 6 floors
  • Communal living room
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board or Full Board rates on December 25 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in Half Board or Full Board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to Gala Dinner is optional and a fee is charged at the property for guests who wish to attend.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • In-room safe fee: EUR 2.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Hotel Marte have a pool?

Yes, this property has an outdoor pool.

Is Hotel Marte pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Hotel Marte doesn't offer parking.

What time is check-in at Hotel Marte?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Marte?

Check-out is at noon.

Where is Hotel Marte located?

Located in La Ranilla, this hotel is within a 5-minute walk of Puerto de la Cruz Archaeological Museum, Plaza del Charco, and Timanfaya Theater. San Juan Church and Playa del Muelle are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Marte Reviews

8.0

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 97 out of 321 reviews
Rating 8 - Good. 140 out of 321 reviews
Rating 6 - Okay. 54 out of 321 reviews
Rating 4 - Poor. 21 out of 321 reviews
Rating 2 - Terrible. 9 out of 321 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really want to thank Fabian, the front desk staff, for alll his help. From the moment I arrived (well past midnight) he was friendly and incredibly helpful. He was incredibly attentive and even noticed my birthday was the next day and arranged a wonderful happy birthday celebration at breakfast (even though he wasn't working that day). Fabian and the breakfast staff made my holiday and I cannot thank them enough. The hotel is a bit dated in terms of no air-conditioning and decor but it's very clean, everything works and the staff are lovely.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean, but slightly dated room, not sure it was Superior Room we paid for. Staff friendly, breakfast ok, nothing exciting.
Stayed 9 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice, central,clean, reasonable price. Nothing to complain about.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Budget hotel in a reasonably good location close to public parking. Breakfast was excellent. Staff was pretty welcoming and accommodating. These are all the pluses. The condition of the property, however, is terrible. No air conditioning (as expected), but there was also low air circulation in the room. Even being terribly tired after a long day you may not have a comfortable sleep. Furniture, walls are all awfully tired. On the top of all, room had no flowing water in the morning. So you can’t take a shower, flush the toilet or even wash your hands. So I would never return and never recommend anyone staying here!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility but clean and well maintained. Great staff.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was tidy (which is the most important thing for us). We just wanted a clean, basic hotel and were happy with the experience. The staff were all lovely and really helpful! We didn't love the breakfast to be honest (it didn't seem super fresh), but we were happy with our stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel.

Really good location and only a short walk to the bus station. Staff were very pleasant. Breakfast was the best I’ve had in Puerto , there was something for everyone to eat and very good quality. The building was very clean and had great WiFi . I’ve been here 3 times now and will be booking again in the future.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Everage quality ofvrhe hotel. It was impossible to co. Pletely close the window in our room. Hotel needs renovation.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel is very conveniently located near the bus station, the staff are friendly and helpful and the breakfasts are very good. On the down side the wifi was unreliable and could not be accessed at peak times, secondly my room's only source of natural light was a light well which was a bit depressing.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Pleasant stay. Good thing was able to get UK TV eg BBC1 and ITV. This is very unusual. Rooms were nice with kitchen area. Was not impressed with breakfast, it was OK but missing some items. Good value. Recommended.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was very loud in our bedroom
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only fault no sky or bbc news
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
UN CALOR EXTREMO SIN AIRE ACONDICIONADO
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel liegt sehr zentral. Zimmer zur Strasse sehr laut, da die Nachtschwärmer unten vorm Hotel entlangziehen und krach machen. Keine Klimaanlage.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Ottimo hotel, pulito e personale gentile. Muri poco isolati e rumore dalle camere vicine. Colazione ottima a buffet con scelta salata e dolce. Ci siamo anche fermati per la cena, ottima e sempre a buffet
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
客室も広くて清潔でした。フロントの対応も丁寧で良かったです。
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Vierailuani varjosti vakava tapaus: huoneestani varastettiin siivouksen yhteydessä lompakostani noin 100 euroa käteistä. Ilmoitin asiasta heti, mutta siihen suhtauduttiin epäuskoisesti ja minua pyydettiin palaamaan seuraavana päivänä managerin ollessa paikalla. Myös tällöin asian käsittely jatkui epäilevässä ja jopa syyllistävässä sävyssä. Huoneessa ei ollut turvalokeroa, ja minulle kerrottiin, että sellainen olisi pitänyt ostaa erikseen. Ilman sitä hotelli ei ottanut asiaan kantaa tai vastuuta, eikä mitään hyvitystä tai elettä tilanteen hoitamiseksi tarjottu. Hotellin sijainti on erittäin hyvä ja tilat olivat yleisesti siistit ja ehjät. Huone oli siisti, mutta kolkko, ikkunasta avautui näkymä seinäkuiluun ja valaistuksessa ei ollut käytännössä vaihtoehtoja. Aamiainen tarjosi kohtalaisen määrän vaihtoehtoja, mutta ruoan laatu oli vaatimaton. Uima-altaan vesi oli poikkeuksellisen kylmää. Ilman varkautta ja erityisesti ilman sen huonoa käsittelyä hotelli olisi ollut kelvollinen 3 tähden vaihtoehto. Nyt turvallisuuden tunne ja palvelukokemus jäivät liian heikoiksi korkeamman arvosanan antamiseen
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Huone oli siisti ja kompakti. Yhdeksi yöksi oikein sopiva, mutten pidempään olisi viihtynyt niin pienessä huoneessa ilman parveketta tai näkymiä. Aamiainen ei kummoinen. Mutta ok hinta-laatu-suhde
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
El personal de servicio hace un ruido que molesta para descansar.Es verdad que era fin de año pero….
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Un hotel muy viejo. Deben renovar las moquetas del suelo y estado general. Muebles en la habitación muy viejos también. Aunque he pagado un precio económico creo que pagando 20€ más, hay muchos mas hoteles en la misma zona y mucho mejores. El personal esta muy bien. El desayuno regular, poca variedad y no muy bueno de aspecto. Solo estuve una noche por algo puntual y no volvería a este hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Fantástico
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Det som ska vara varmt på frukosten var kallt. Annars vad man kan förvänta sig för pris och centralt beläget hotell. Det vill säga ingen AC, skränigt utanför med festande människor och trafik. För vår del helt okej med tanke på bra pris och läget intill torget och busstationen.
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonne situation au centre ville, nombreux restaurants proches, magasins, cafés, plage pas loin, station de bus tout près, parking gratuit à côté (si on trouve de la place...). Accueil agréable. Bon buffet du petit-déjeuner. Petite piscine (fraîche...). Malheureusement beaucoup de chambres sont des chambres intérieures qui donnent sur un puis de lumière, sans vue. Une terrasse est à disposition au 6e étage, belle vue sur la ville et le Teide. Hôtel simple (dans le style de l'époque) mais agréable, bon rapport qualité prix.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Oikein hyvä hinta-laatusuhde. Siistiä ja kiva henkilökunta
Stayed 7 nights in Nov 2025