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Alua Tenerife

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

The rooftop terrace at Alua Tenerife offers a perfect retreat, complemented by international cuisine at two restaurants. Guests enjoy concerts and live shows, convenient on-site shopping, refreshments at the poolside bar, and two outdoor pools for daytime relaxation.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Pet friendly
  • Breakfast available
  • Room service
  • Pool

Room options

Available filters for rooms
Showing 34 of 34 rooms

Standard Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, Pool View (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, Pool View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

Standard Double Room, Pool View (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

Double Room, Ocean View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (3 Adults)

1 bedroom, minibar, in-room safe, desk

Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for My Favorite Club Suite (2 Adults)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Favorite Club Suite (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Queen Bed

View all photos for My Favorite Club Suite (2 Adults+2 Children)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults+2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for My Favorite Club Suite (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for My Favorite Club Suite (3 Adults)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room, Ocean View (2 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (2 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

Standard Double Room, Pool View (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Ocean View (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (1 Adult)

1 bedroom, minibar, in-room safe, desk

Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for My Favorite Club Suite (1 Adult)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Standard

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

About the neighborhood

Map
Calle Antonio Ruiz Alvarez 7, 7, Puerto de la Cruz, Canary Islands, 38400

What's nearby

  • Garden Beach - 5 min walk - 0.3 miles
  • Loro Park - 7 min walk - 0.4 miles
  • San Felipe Castle - 7 min walk - 0.4 miles
  • Taoro Park - 14 min walk - 0.8 miles
  • Plaza del Charco - 14 min walk - 0.8 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive

Restaurants

  • ‪Andana Beach Club - ‬6 min walk
  • ‪Alanda - ‬2 min walk
  • ‪Bar Cafetería Central - ‬4 min walk
  • ‪Bar iris - ‬7 min walk
  • ‪Restaurante Peruano - ‬8 min walk

About this property

Alua Tenerife

Upscale family-friendly hotel renovated in 2021 and located near Garden Beach
Located close to Taoro Park and Plaza del Charco, Alua Tenerife provides an airport shuttle, a poolside bar, and a grocery/convenience store. Adventurous travelers may like the fitness classes, surfing/body boarding, and mountain biking at this hotel. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like scuba diving and sailing. Free in-room WiFi is available to all guests, along with concerts and live shows and a rooftop terrace.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A gift shop, motorized watercraft on site, and a 24-hour front desk
  • Wedding services, multilingual staff, and ATM/banking services
Room features
All 422 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and tubs or showers
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/closets, balconies, and LED light bulbs

All inclusive details

All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 500 m
  • Bus station shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Enyesque
  • Fresco
  • Terra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Fitness classes
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Mountain biking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September
A car is not required for transportation to and from this property

Property is also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Alua Tenerife Hotel
Hotel Gran Turquesa Playa
Alua Tenerife Puerto de la Cruz
Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

Does Alua Tenerife have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Alua Tenerife pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. A fee applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Alua Tenerife?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Alua Tenerife?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Alua Tenerife provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Alua Tenerife?

Some rate plans available at this property are all-inclusive.

Where is Alua Tenerife located?

This family-friendly Puerto de la Cruz hotel is located on the boardwalk/promenade, within a 15-minute walk of Garden Beach and Plaza del Charco. Taoro Park and Lago Martianez Swimming Pools are also within 1 mi (2 km).

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