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Hotel Best Semiramis

5.0 star property
Surfers and sun-seekers find their perfect coastal getaway with a beachside pool, rejuvenating spa treatments, and authentic seaside atmosphere

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Photo gallery for Hotel Best Semiramis

Property grounds - Hotel Best Semiramis (Puerto de la Cruz)
Breakfast, lunch and dinner served - Hotel Best Semiramis (Puerto de la Cruz)
Minibar, in-room safe, desk, free WiFi - Hotel Best Semiramis (Puerto de la Cruz)
Property grounds - Hotel Best Semiramis (Puerto de la Cruz)
Indoor pool, outdoor pool, pool umbrellas, sun loungers - Hotel Best Semiramis (Puerto de la Cruz)
Hotel Best Semiramis, by the ocean, offers a peaceful escape with a rooftop terrace and swim-up bar. Guests enjoy spa services or try surfing, body boarding, and windsurfing nearby. The property includes a restaurant, gym, hair salon, and billiards table, with impressive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults)

9.4 out of 10
Exceptional
(48 reviews)
  • Resort view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults)

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 1 child)

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults)

9.6 out of 10
Exceptional
(8 reviews)
  • Beach view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 2 children)

  • Resort view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 2 children)

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Puerto de la Cruz, Hotel Best Semiramis is in the suburbs and on the waterfront. Eduardo Westerdahl Museum of Contemporary Art and San Felipe Castle are local landmarks, and some of the area's activities can be experienced at San Telmo Promenade and Dock of Puerto de la Cruz. Botanical Gardens and Jardin Aquatico are also worth visiting. Visit our Puerto de la Cruz travel guide
Map
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Lake and beautiful plants in Botanical Garden / Jardin Botanico in Puerto de la Cruz, Tenerife, Spain; Shutterstock ID 694332805; purchase_order: Comps; job: ; client: ; other:
    Botanical Gardens
    7 min walk - 0.4 miles
  • 0_120695488
    Tenerife Beaches
    15 min walk - 0.8 miles
  • Plaza del Charco
    Plaza del Charco
    9 min drive - 1.7 miles
  • La Paz Lookout
    5 min walk - 0.3 miles
  • Martianez Shopping Centre
    9 min walk - 0.5 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    29 min drive

Restaurants

  • Hotel Teide Mar ***
    4 min walk
  • Krombacher
    4 min walk
  • Luna Rossa
    5 min walk
  • Café Álba
    5 min walk
  • Gran Torino
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Buffet

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September

Frequently asked questions

Does Hotel Best Semiramis have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hotel Best Semiramis pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Best Semiramis?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Best Semiramis?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Best Semiramis?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Best Semiramis located?

Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of La Paz Lookout and Tenerife Beaches. Botanical Gardens and Jardin Aquatico are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Best Semiramis Reviews

8.2

Very Good

8.8

Cleanliness

8.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 282 out of 755 reviews
Rating 8 - Good. 295 out of 755 reviews
Rating 6 - Okay. 125 out of 755 reviews
Rating 4 - Poor. 38 out of 755 reviews
Rating 2 - Terrible. 15 out of 755 reviews

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, lovely people and reasonable pruces
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
We got the all inclusive package and the staff was consummating to my friend that is gluten free. The staff is not all bilingual if you do not speak any Spanish. The hotel was nice. There is no AC in the summer just heat. The heated pool was not warm. Pools were fairly dirty. We loved the location and the meals. Breakfast ends a little early but overall it was very convenient and well worth the money
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Harald Helgo

Liked: Cleanliness, staff & service
The staff is very friendly. The hotel is more like a 4 star at best as it is starting to show its age a bit. The breakfast was good, however, the staff could hardly keep up with the tremendous amount of people. The location of the hotel is fantastic!
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and the best views
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Erich Galdo

The room was extra clean and the staff very friendly always willing to help, nice view from room the breakfast one of the best
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Yousaf

Liked: Cleanliness, staff & service, amenities
Staff were nice and I enjoyed my stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jukka Pekka

Liked: Cleanliness, staff & service, property conditions & facilities
Good food and friendlu staff.
Stayed 9 nights in Nov 2025
Verified

8/10 Good

Susie

Liked: Cleanliness, staff & service, amenities
Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Clean bright room, helpful staff at desk, great area to walk around sea views outstanding
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sangeetha

Liked: Amenities
Amazing view from the balcony, we can hear the waves even on the 10th floor. The room was spacious and clean
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Ranjit singh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location & friendly and helpful staff
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay. Fabulous friendly staff, great location & amenities.
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Tim

Liked: Staff & service
Old-fashioned property, food average, large rooms, prices for drinks very reasonable
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Howard

Very nice hotel and facilities
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Maciej

Liked: Cleanliness, staff & service
The beautiful view of the roaring ocean is a huge plus for this hotel. I returned after 10 years, but unfortunately, nothing has changed for the better – the €3 per day fee for renting a kettle is outrageous! The hotel is worn by time and only pretends to be 5-star. So, I'm not lowering my rating further out of sentimentalism.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms and friendly staff. The dinner offerings could however improve.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Deborah

Liked: Cleanliness
Disliked: Property conditions & facilities
It was sold to us as a five star hotel and it was clearly not that anymore. The reception, dining area and bar area seem to be of a good standard and kept well. The rooms and bedding were clean. Bathrooms were clean but in desperate need of updating/ modernising. The corridor areas were definitely tired and in need of refurbishment. There was one wall on the way to our room with plaster flaking off the wall, looked like it had been a water leak. Framework on corridor in need of refurbishment, lift doors rusty. Overall our stay was fine, staff were lovely, friendly and helpful throughout are stay. In our opinion the Hotel its self is in need of a refurbishment sooner than later.
Flaking damaged wall on corridor, looked like it had been a water leak
Damaged framework along the corridor to rooms
Rusty lift doors
Wallpaper by lifts dirty and marked
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JAMES

Wonderful hotel with lots of amenities. Great value. Food is top notch and lots of variety. Stayed here five times now. Would definitely come back again.
Stayed 18 nights in Jan 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. Being built onto the cliff gives an amazing view of the ocean and waves hitting the shore.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for Money

Great value for money stay with exceptional food quality and variety
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Angelo

Liked: Cleanliness, staff & service, amenities
Really like the location and the room is very big and the beds are massive. There are signs of aging around the property. The staff are excellent
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long weekend away

Only stayed for one night due to our flight being cancelled but what an excellent hotel this is. Easy check in greeted with a Prosecco, reception staff welcoming friendly and helpful. Rooms are spacious and very comfortable and wow what a view. Was booked in for breakfast and lots of choice and the food was fresh warm and tasty. Cannot really fault this hotel.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Sarah Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern room, most of staff very nice and helpful , dining room a bit chaotic at breakfast however food good
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Dennis

Liked: Cleanliness, room comfort
Very nice room with amazing ocean view. SPA, parking and games (pool) should of course be included to provide a 5-star experience.
Stayed 5 nights in Dec 2024