Hotel Best Semiramis

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for Hotel Best Semiramis

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, free WiFi
View from room
Lobby
Breakfast area
Hotel Best Semiramis, by the ocean, offers a peaceful escape with a rooftop terrace and swim-up bar. Guests enjoy spa services or try surfing, body boarding, and windsurfing nearby. The property includes a restaurant, gym, hair salon, and billiards table, with impressive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room (2 adults)

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
  • 34 sq m
  • Resort view
  • Sleeps 2
  • 2 Double Beds

Standard Room (3 adults)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
  • 34 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Standard Room (2 adults and 1 child)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 34 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Superior Room (2 adults)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 34 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

Standard Room (2 adults and 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Superior Room (2 adults and 1 child)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Superior Room (3 adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Superior Room (2 adults and 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • La Paz Lookout - 5 min walk - 0.3 miles
  • Plaza del Charco - 3 min drive - 1.2 miles
  • Taoro Park - 3 min drive - 1.2 miles
  • Loro Park - 5 min drive - 1.9 miles
  • Lago Martianez Swimming Pools - 9 min drive - 1.0 mile

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Hotel Teide Mar *** - ‬4 min walk
  • ‪La Cla Terraza - ‬2 min walk
  • ‪Luna Rossa - ‬5 min walk
  • ‪La Habanera Karaoke - ‬5 min walk
  • ‪Apricot - ‬3 min walk

About this property

Hotel Best Semiramis

Luxury hotel by the sea
You can look forward to a swim-up bar, a poolside bar, and a rooftop terrace at Hotel Best Semiramis. Treat yourself to a facial, a body treatment, or a body scrub at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like surfing/body boarding and windsurfing. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Express check-in, a billiards/pool table, and a banquet hall
  • A 24-hour front desk, a front-desk safe, and luggage storage
  • Tour/ticket assistance, beach towels, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 287 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Buffet

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September

Property is also known as

Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Best Semiramis have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hotel Best Semiramis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Best Semiramis?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Best Semiramis?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Best Semiramis?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Best Semiramis?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Best Semiramis located?

Situated on the waterfront, this luxury hotel is within a 10-minute walk of La Paz Lookout, Botanical Gardens, and Jardin Aquatico. Sitio Litre Garden and San Telmo Promenade are also within 1 mi (2 km).

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Hotel Best Semiramis Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 249 out of 688 reviews
Rating 8 - Good. 271 out of 688 reviews
Rating 6 - Okay. 120 out of 688 reviews
Rating 4 - Poor. 35 out of 688 reviews
Rating 2 - Terrible. 13 out of 688 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dapea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location & friendly and helpful staff
Stayed 7 nights in Oct 2024

8/10 Good

Angelo

Liked: Cleanliness, staff & service, amenities
Really like the location and the room is very big and the beds are massive. There are signs of aging around the property. The staff are excellent
Stayed 7 nights in Apr 2025

10/10 Excellent

Howard

Very nice hotel and facilities
Stayed 7 nights in Jan 2024

4/10 Poor

Marcin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Dec 2024

8/10 Good

Dennis

Liked: Cleanliness, room comfort
Very nice room with amazing ocean view. SPA, parking and games (pool) should of course be included to provide a 5-star experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Karen patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, rooms were great with fantastic sea views. Staff were friendly and the food, swimming etc were good. The only feedback I'd provide is the room keys, we had to go to reception daily, to get them unlocked and, no, they weren't near mobile phones.
Stayed 7 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. Being built onto the cliff gives an amazing view of the ocean and waves hitting the shore.
Stayed 6 nights in Nov 2023

8/10 Good

Sarah Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern room, most of staff very nice and helpful , dining room a bit chaotic at breakfast however food good
Stayed 7 nights in Apr 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fourth visit. Food is always very good. Rooms are a little dated, but still a great place.
Stayed 20 nights in Jan 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great views.

Great hotel built into the cliff overlooking the sea. Travelled in Nov. Weather was 33 degrees. Was told air con switched off due to being winter so was a little warm in the room. Other than that, the hotel was great
Stayed 7 nights in Nov 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Everything.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely people, but limited dining close to hand if not “fully inclusive” at hotel.
Stayed 7 nights in Mar 2023

10/10 Excellent

Andra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are lovely and the hotel has an amazing setting. Sometimes it gets a bit crowded and we struggled a bit with all the restrictions against smoking outside on terraces (a bit weird outdoors) - but we loved the hotel, the people, the food and the drinks
Stayed 4 nights in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week in May at the Best Semiramis. The buffet all inclusive food was great with daily changes of options like Tex Mex, Italian, Curry night etc. The breakfast was vast and lots of choice again. There was entertainment every evening in the bar. It was close to everything to walk to especially some beautiful botanical gardens 10 mins walk away. There was all the amenities you could need in the room and if you didn't have something the reception would know how to get it for you, eg a kettle for a small cost etc. A good week, we would definitely stay again.
Stayed 7 nights in Apr 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities
The property was amazing. Everything they advertised. The restaurant was actually some of the better food we had in the islands. The rooms and location were clean and well maintained. The only reason I gave a 4 and not a 5 was that the AC was not working in our room. Sleeping was difficult due to warmth. Overall, a good but not great experience.
Stayed 2 nights in Jul 2024

6/10 Okay

aline

Liked: Room comfort

Best off not seminamiris

We stayed at the "resort" for 8 nights. Location is good when it comes to airport tranfer, bus stops, restaurants and old town. The check in employees looked fed up of tourists...the room was very big and all face the ocean. There is an issue with the elevators...we booked half board and every meal time, we had issues with finding a table, getting the table cleaned up, and the employees were running mad.it made for a very stressful experiment. 😳 To my eyes..this is not a five star hotel.
Stayed 8 nights in Dec 2023

4/10 Poor

Koreen

Liked: Staff & service
Disliked: Room comfort

Left after one night

We spent a week on Tenerife traveling every 1-2 nights. This was hands down the worst place we stayed. Our room was extremely hot and there was no available AC or fans. We openings our sliding good as often as we could but both of our next door patios were chain smoking. Our entire room smelled like an ashtray. There is not enough elevators to accommodate the number of guests. My daughter recently had knee surgery and this was a problem along with that the gym is run down with a lot of broken equipment and she couldn’t do her physio. The pool is fine, the water was very cold. The hotel is in need of some maintenance. The views are amazing and the breakfast was delicious. The cx staff was kind. We were meant to stay 2 nights and left first thing in the morning after one night and breakfast. I would NOT recommend this hotel. We stayed at 4 other lovely places through the island. This one was a miss.
Stayed 2 nights in Feb 2024

8/10 Good

Atte Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is nice. There however is no decent signs for "no glass" and "no reserving". Pool itself is not very deep 1,1-1,4m only. The heated pool is nice, but crowded. We had breakfast included. Itin general was ok, but no possiblility to get coffee americano. There are only coffee machines, that are slow and there is constanly queues to them (even tea water is from those machines!). Then if you queue for warm dish, your coffee gets cold (or vice versa). The plates are werirdly distributed, for example to get plate for porridge you need to walk to the "sweet" section in the other end of restaurant. There has been for the two weeks we stayed odd shortage of spoons, one really had to hunt them down, eating yogurt with forks isn't very practical. Breakfast gets really crowded around 9 am, so be there early. Room cleaning works very good. Although sometimes they are keen on doing cleaning eben when "do not disturb" sign is on the door. Nice bonus is the elevator that is for quest use to get to the downtown and back.
Stayed 14 nights in Mar 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service
Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.
Stayed 7 nights in Sep 2025

10/10 Excellent

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo increible
Stayed 10 nights in Sep 2025

10/10 Excellent

Luis miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados muy educados y atentos
Stayed 7 nights in Sep 2025

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con una bellissima posizione vista oceano. Piscina grande e godibile nonostante i numerosi ospiti. Ristorazione di media qualità.
Stayed 10 nights in Aug 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.
Stayed 7 nights in Aug 2025

6/10 Okay

victor aragon

Liked: Cleanliness, amenities, property conditions & facilities
Nivel de 4 estrellas.
Stayed 7 nights in Jul 2025