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HC Hotel Magec

Property class: 4

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Photo gallery for HC Hotel Magec

A round table with two plates of food and two blue drinks, surrounded by green cushioned chairs and white umbrellas. - HC Hotel Magec (Puerto de la Cruz)
A gym with exercise equipment, a blue mat, and a view of the ocean. - HC Hotel Magec (Puerto de la Cruz)
A modern lobby with a marble floor, colorful wall art, and seating areas. - HC Hotel Magec (Puerto de la Cruz)
A balcony with white chairs and a table, overlooking a coastal cityscape. - HC Hotel Magec (Puerto de la Cruz)
A buffet setup with various food items and a chef preparing food. - HC Hotel Magec (Puerto de la Cruz)
Located close to Plaza del Charco and San Felipe Castle, HC Hotel Magec provides a swim-up bar, a beach bar, and a poolside bar. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a free daily manager's reception and a rooftop terrace, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room

A hotel room with a bed, a desk with a chair, a television, and a wall-mounted lamp.

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room (Teide view, 2 adults)

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a city view.

Superior Double Room (Teide view, 2 adults)

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (2 adults and 1 child)

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a city view.

Double Room (2 adults and 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (3 adults)

A hotel room with two beds, a desk, a chair, and a TV.

Double Room (3 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Sea View (2 adults)

A neatly arranged bedroom with a wooden bed, bedside tables, and a painting on the wall.

Double Room, Sea View (2 adults)

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (2 adults and 2 children)

A bedroom with a bed, bedside table, lamp, and a wooden bench.

Family Room (2 adults and 2 children)

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room (4 adults)

A hotel room with a bed, bedside table, chair, desk, TV, and wardrobe.

Family Room (4 adults)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Triple Room (3 adults)

A hotel room with two beds, a desk, a chair, and a TV.

Triple Room (3 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (2 adults)

A neatly arranged bedroom with a wooden bed, bedside tables, and a painting on the wall.

Double Room (2 adults)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Puerto de la Cruz, HC Hotel Magec is in the city center and on the boardwalk/promenade. San Felipe Castle and Plaza del Charco are notable landmarks, and the area's natural beauty can be seen at Garden Beach and Tenerife Beaches. Traveling with kids? Don't miss Botanical Gardens. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking, hiking/biking trails, and ecotours nearby. Visit our Puerto de la Cruz travel guide
Map
Calle Cupido, 11, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • A large decorative fountain with intricate carvings, surrounded by colorful flower beds and a stone border.
    Plaza del Charco
    5 min walk - 0.3 miles
  • A crowded beach with people sunbathing and swimming, a rocky shoreline, and colorful buildings in the background.
    Garden Beach
    7 min walk - 0.4 miles
  • A coastal town with a beach, boats, and a mountainous backdrop.
    Tenerife Beaches
    7 min walk - 0.4 miles
  • Penguins on icebergs.
    Loro Park
    14 min walk - 0.8 miles
  • Taoro Park
    14 min walk - 0.8 miles

Getting around

  • Tenerife South Airport (TFS)
    59 min drive

Restaurants

  • Restaurante Peruano
    3 min walk
  • La Cocina
    5 min walk
  • Cafetería Mazaroco
    3 min walk
  • Bodega La Guapa
    3 min walk
  • Las Tejas Verdes
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 6 for adults and EUR 3 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 1972
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 for adults and EUR 3 for children
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 18 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Pool access available from 10 AM to 6 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does HC Hotel Magec have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–6 PM.

Is HC Hotel Magec pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at HC Hotel Magec?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability). Late check-in is available during limited hours.

What time is check-out at HC Hotel Magec?

Check-out is at noon. Late check-out is available for EUR 25 (subject to availability).

Are there all-inclusive benefits at HC Hotel Magec?

Some rate plans available at this hotel are all-inclusive.

Where is HC Hotel Magec located?

This family-friendly Puerto de la Cruz hotel is located on the boardwalk/promenade, within a 10-minute walk of Plaza del Charco, Tenerife Beaches, and San Felipe Castle. Garden Beach and Taoro Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HC Hotel Magec Reviews

7.0

Good

7.8

Cleanliness

8.0

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 34 out of 161 reviews
Rating 8 - Good. 59 out of 161 reviews
Rating 6 - Okay. 36 out of 161 reviews
Rating 4 - Poor. 17 out of 161 reviews
Rating 2 - Terrible. 15 out of 161 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very GOOD Hotel

Everything perfect, Veroo nice hotel. Perfect location. GOOD breakfast
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
All very good ,i would go backagain.
Stayed 28 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Value for money. Not 4 star hotel.
Stayed 3 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Disgusting

The hotel is definitely not a 4 star! The food was absolutely vile! Stale pastries, limp and bad salad, bad fruit, all buffer food was cold and looked like it was warmed from thr day before! No clean cutlery, no clean glasses or cups, the jugs of water had spors of black mould in them! The laminate floors was water damaged and coming apart! Ladders to the pool was broken and we witnessed multiple people injuring them selves! The beds was so uncomfortable we never slept due to pins and needles! There was noise on the landings till early hours in the mornings! Doors constantly slamming! No clean towels, no restock of toilet rolls, a foul smell in our room coming from the drains in the bathroom! Stray Cats roaming around the hotel! All the staff are very rude and didn't care about our concerns! None of the coffee or cold drinks machines ever worked! No sangria at all considering its a spanish resort! Never again would i ever saty in this accommodation and advise people to do there research first about this hotel it needs closing down! And the pics online are nothing like the hotel today!
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel antiguo, sin reformar, pero está limpio y medianamente bien conservado.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No volveré a este hotel más tiene cuatro estrellas pero no lo merecen
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Danke für diesen schönen Urlaub und die Freundlichkeit des gesamten Personals. Hier muss man sich einfach wohl fühlen.Danke auch an die Reinigungskräfte. VORBILDLICH !
Stayed 21 nights in Dec 2024
Verified review

8/10 Good

Liked: Staff & service
Por el precio que ofrecen no hay que pedir una exclusividad. Sencillo todo.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Se está muy tranquilo. Pero tiene horarios para el todo incluido un poco extraños
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Viejo y sucio
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

Me anularon la reserva por qué les dió la gana, después de llevar más de 4 meses con ella reservada, a 4 días me lo anularon.
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Frühstück gehen
Stayed 7 nights in Jan 2024
Verified review

4/10 Poor

Niente di eccezionale
Stayed 14 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
1 Wort: Katastophe
Stayed 14 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y bien situado, servicio acorde con el precio del hotel.
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rapporto qualità prezzo 10 , hotel al centro , silenzioso , camere pulite e grandi con balcone enorme e vista meravigliosa ! Colazione abbondante e varia !
Stayed 2 nights in Feb 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hadden all- inn, maar de hapjes, sangria e.d. wat wel op de lijst stond, werd niet verstrekt. Eten was smaakloos en zelfs bedorven bonen stonden op buffet. Servies was niet schoon na afwas en op de tafels lag gebruikt bestek alsof het schoon was. De receptie zei zelf dat een dokter of ambulance niet zou komen ivm. slechte hygiëne van het hotel.
Stayed 4 nights in Feb 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
la posizione è buona personale in sala cordiale pulizia delle camere scadente pulizia della sala da pranzo molto scadente reception non cordiale cibo solo per tedeschi ( questi mangiano anche una scarpa se è cotta)
Stayed 14 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Personal de recepción atento. Servicio de desayunos desordenado, la vajilla la sacaban mojada, no reponían las máquinas de zumos y café y leche, etc...Wifi sólo funcionaba en balcón y en hall de recepción, y no muy bien. Deberían compensar en el precio por no cumplir con los servicios que aseguran ofrecer.
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien ubicado y tiene una buena relación calidad precio
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Hyvä sijainti ja mukava uima-allas terassi. Lisäksi edullinen. Epämiellyttävä aamiaisranneke ja vain yksi huoneiston avain. Kun liikkui eri aikaan oli yritettävä sovitelle menoja jotta pääsi huoneeseen tarvittaessa - ala-arvoista. Siivousta ei tarvita joka päivä - aivan turhaa (osa ehkä haluaa osa ei). Hyllytilaa vaatteille vähän vaikka iso huone. Pöytä, jonka äärellä voisi esim. istahtaa ja pelata korttia kavereiden kanssa, puutuu vaikka se huoneeseen mahtuisi.
Stayed 16 nights in Nov 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El personal amable y eficiente. Las instalaciones necesitan una renovación urgente. Pocas sombrillas en la piscina.
Stayed 7 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Lo que más me gustó, la ubicación, lo que menos que es un hotel de cuatro estrellas muy antiguo, más teniendo en frente el hotel valle de Orotava que es un cuatro estrellas de verdad, nuevo y moderno.
Stayed 7 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
War schon das zweite mal Frühstück und Abendessen waren gut. Das Zimmer war recht schlicht und etwas alt eingerichtet aber dafür sehr Sauber. Das Personal war sehr höflich und sehr hilfsbereit. Es gab auch ein paar Angestellte die ein bisschen Deutsch sprachen aber wir kamen mit Englisch sehr gut klar. Die Preisleistung stimmt auf jeden Fall bei diesem Hotel.
Stayed 8 nights in Jun 2022
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Non so come questa syruttura possa avere quattro stelle... e cin qst ho detto tutto
Stayed 7 nights in May 2022