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Gran Hotel Taoro

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Photo gallery for Gran Hotel Taoro

Reception - Gran Hotel Taoro (Puerto de la Cruz)
Restaurant - Gran Hotel Taoro (Puerto de la Cruz)
Reception - Gran Hotel Taoro (Puerto de la Cruz)
3 outdoor pools - Gran Hotel Taoro (Puerto de la Cruz)
Minibar, in-room safe, desk, blackout drapes - Gran Hotel Taoro (Puerto de la Cruz)
Luxury
5.0 star property
9.8

Exceptional

Luxury hotel near Tenerife Beaches

Located close to Lago Martianez Swimming Pools, Gran Hotel Taoro provides a free daily manager's reception, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure, a facial, or a body scrub. Be sure to enjoy Japanese cuisine at one of the 5 on-site restaurants. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 71 of 71 rooms

View all photos for Doble deluxe con vistas al jardín (1 adulto, 0 niños)

Minibar, in-room safe, desk, blackout drapes

Doble deluxe con vistas al jardín (1 adulto, 0 niños)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Doble deluxe con vistas a la montaña (1 adulto, 0 niños)

Minibar, in-room safe, desk, blackout drapes

Doble deluxe con vistas a la montaña (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Deluxe Ocean View (2 adults, 1 child)

Minibar, in-room safe, desk, blackout drapes

Double Deluxe Ocean View (2 adults, 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Doble deluxe vista panorámica (1 adulto, 0 niños)

Minibar, in-room safe, desk, blackout drapes

Doble deluxe vista panorámica (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior suite con vistas al jardín (1 adulto, 0 niños)

Minibar, in-room safe, desk, blackout drapes

Junior suite con vistas al jardín (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior suite vista al océano (1 adulto, 0 niños)

Minibar, in-room safe, desk, blackout drapes

Junior suite vista al océano (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Garden View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Mountain View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Mountain View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Ocean View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Ocean View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Garden View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Garden View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Garden View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Ocean View

Minibar, in-room safe, desk, blackout drapes

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 3
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Puerto de la Cruz is home to Gran Hotel Taoro. The area's natural beauty can be seen at Tenerife Beaches and Lago Martianez Swimming Pools. La Vola and Jardin Aquatico are also worth visiting. Visit our Puerto de la Cruz travel guide
Map
Carretera Taoro 2, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • The Risco Belle Aquatic Gardens, in Puerto de la Cruz, Tenerife.; Shutterstock ID 93921061
    Risco Belle Aquatic Gardens
    2 min walk - 0.1 miles
  • 0_120695488
    Tenerife Beaches
    7 min walk - 0.4 miles
  • Plaza del Charco
    Plaza del Charco
    7 min walk - 0.4 miles
  • Colorful Parrot in Loro Park in Tenerife, Canary islands, Spain; Shutterstock ID 583742722; purchase_order: Comps; job: ; client: ; other:
    Loro Park
    8 min drive - 1.4 miles
  • Taoro Park
    3 min walk - 0.2 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    37 min drive

Restaurants

  • Olea (Pinxos Bar)
    8 min walk
  • Indian Express tandoor and curry
    7 min walk
  • Arcon Tapas
    8 min walk
  • The Bee Hive Pub
    1 min walk
  • Boutique Relieve
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 20 per day)
  • Onsite parking options include a garage

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Amalur
  • Atántico
  • La Carola
  • LAVA
  • OKA

Things to do

  • 3 outdoor pools
  • Gym
  • Steam room

Family friendly

  • 3 outdoor pools
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 21 to January 31:
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Gran Hotel Taoro have a pool?

Yes, this property has 3 outdoor pools.

Is Gran Hotel Taoro pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 20 per day.

What time is check-in at Gran Hotel Taoro?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Gran Hotel Taoro?

Check-out is at noon.

Where is Gran Hotel Taoro located?

Situated in Puerto de la Cruz, this luxury hotel is within a 15-minute walk of Risco Belle Aquatic Gardens and Tenerife Beaches. Taoro Park and Parque canino Taoro Can are also within 10 minutes.

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Reviews

Gran Hotel Taoro Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 19 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

Reviews

Verified

10/10 Excellent

Anat

Liked: Cleanliness, amenities, property conditions & facilities
Great location, new hotel, very clean
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel with lovely staff who went out of their way to help. Nice walk into town although uphill on the way back , taxi only 4 euros anyway. Would definitely stay again . Breakfast was outstanding.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to. We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day..
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
I’ve traveled extensively but this hotel was incredible! Immaculately clean, room was beautiful and very modern. Staff was friendly and very knowledgeable. Affordable but the food was amazing! The only thing I want to mention is the walk to the ocean. Although only 1/2 mile, you have to go down 246 steps and if you’ve got bad knees it could be challenging. A cab ride down is about 5 euro. Worth it!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to an Ocean View Suite and it was superb. The views were amazing. It was my birthday while there and we came back to our room to find a balloon, Cava and chocolate, it was a lovely surprise. Every single member of staff was friendly and helpful. We often stay in Puerto de la Cruz but until now have never found accommodation we were happy with. Now we have and we will definitely stay again. Small but important thing… the balcony door did not have a handle outside. The door had closed itself behind my husband while he was outside and he couldn’t get back in! Luckily, I could open the door but if we had both been out there, we would have been stranded!
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Andrew

Liked: Property conditions & facilities
Disliked: Cleanliness
There was no cutlery or wine glasses or milk for the coffee or snacks or drinks or welcome fruit in our suite. You couldn't order food or find the menu from the QR code on the TV. For some reason you had to use another code on the key holder. When we tried to see the menu in the restaurant she said people were eating there so we couldn't see one. Weird. Rest of the staff were good and food was excellent, so pleased we perserved
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect -the location, view, room, pools, spa! Don’t stay anywhere else. The hotel also has a cool history.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Everything was great, the staff and service was exceptional! Rooms were clean and well appointed. We really enjoyed our stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at The Gran Taoro were amazing. Special thanks to Marta, Alberto, Carla and the delightful Marina for making our stay so comfortable and memorable. We will surely come back!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stunning with great front of house staff. There are some niggles that need to be ironed out, but thats what a soft opening is for
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ersen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Zimmer mit Meerblick. Aufmerksames Personal in einem noblen Ambiente. Tolle Architektur und Ausstattung
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

etelina

Liked: Cleanliness, staff & service, property conditions & facilities
Muy, muy bueno. Servicio excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Es war alles makellos.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Das Personal war sehr freundlich
Stayed 1 night in Feb 2026
Verified

8/10 Good

Fritz

Liked: Cleanliness, amenities, property conditions & facilities
Die Pools sind sehr gut angeordnet und die Liegelandschaft perfekt. Schade das das SPA erst im März 26 öffnet.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities
Hotellet har efter nyrenovering bara haft öppet några månader. Rum med utsikt över havet med alla bekvämligheter. Rent och snyggt inrett. Personalen helt fantastiska, har nog aldrig upplevt något liknande.
Vy från terrassen ut mot entrén.
Pooler uppvärmda till 27 grader i december.
Restaurang Amalur och Lava utsökt mat. Även den japanska restaurangen Oka fantastisk.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Torsten

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist noch im Softopening, hatte daher nur wenige Gäste. Alles, was da war, war hervorragend.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

THERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Simon

Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Marcel

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gunn-Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025