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Checkin Concordia Playa

Property class: 4

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Photo gallery for Checkin Concordia Playa

A table with a fruit platter, pastries, and drinks on a balcony overlooking the sea and buildings. - Checkin Concordia Playa (Puerto de la Cruz)
A balcony with a pool, lounge chairs, and a view of the ocean. - Checkin Concordia Playa (Puerto de la Cruz)
A hotel room with a bed, a sofa, a chair, a lamp, and a view of the sea and buildings. - Checkin Concordia Playa (Puerto de la Cruz)
A beach with a rocky shoreline, a few people, and buildings in the background. - Checkin Concordia Playa (Puerto de la Cruz)
A multi-story hotel with balconies, palm trees, and a parking area. - Checkin Concordia Playa (Puerto de la Cruz)
Take advantage of a marina, a poolside bar, and a terrace at Checkin Concordia Playa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a playground.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Triple Room

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Superior Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room

A hotel room with a large bed, a chair, a nightstand, and a patterned wall.

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use

Room

Standard Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

A hotel room with a bed, a nightstand, a lamp, and a view of the outdoors.

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with a large bed, a chair, a nightstand, and a patterned wall.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Triple Room (2 adultos + 1 niño)

A hotel room with a large bed, a chair, a nightstand, and a patterned wall.

Standard Triple Room (2 adultos + 1 niño)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Located in San Telmo, a neighborhood in Puerto de la Cruz, Checkin Concordia Playa is in the entertainment district and on the waterfront. Jardin Aquatico and Botanical Gardens are local attractions and those in the mood for shopping can visit Martianez Shopping Centre and La Villa Shopping Center. Pueblo Chico Theme Park and Laberinto are also worth visiting. Visit our Puerto de la Cruz travel guide
Map
Avenida Familia de Betancourt y Molina, 32, Puerto de la Cruz, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • A large decorative fountain with intricate carvings, surrounded by colorful flower beds and a stone border.
    Plaza del Charco
    10 min walk - 0.6 miles
  • Martianez Shopping Centre
    3 min walk - 0.2 miles
  • San Telmo Promenade
    3 min walk - 0.2 miles
  • Puerto de la Cruz Town Hall
    9 min walk - 0.5 miles
  • La Paz Lookout
    10 min walk - 0.6 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    29 min drive

Restaurants

  • McDonald's
    4 min walk
  • The Gramophone Bar
    1 min walk
  • Bar El Camino
    5 min walk
  • Aquanama
    6 min walk
  • H10 Tenerife Playa Restaurant
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Karaoke
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Marina
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10 AM to 6 PM
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Checkin Concordia Playa have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–6 PM.

Is Checkin Concordia Playa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Checkin Concordia Playa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Checkin Concordia Playa?

Check-out is at 11:00 AM.

Where is Checkin Concordia Playa located?

Located in San Telmo, this hotel is steps from Playa Martianez and Playa Martiánez. Lago Martianez Swimming Pools and Casino Puerto de la Cruz are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Checkin Concordia Playa Reviews

7.0

Good

7.6

Cleanliness

8.0

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 16 out of 102 reviews
Rating 8 - Good. 31 out of 102 reviews
Rating 6 - Okay. 37 out of 102 reviews
Rating 4 - Poor. 15 out of 102 reviews
Rating 2 - Terrible. 3 out of 102 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
It in a good condition but old stylish, not modern. Staff are excellent except one lady receptionist who worked on the xmas day was so arrogant to me when I complained how we missed dinner and breakfast on the 24th night and 25th morning because of lack of information on arrival. She was not able to handle our concerns and claimed that it was our fault, no apologises. However every other things went smoothly, good xmas and new year celebrations at the restaurant, well decorated, glammed. Food was ok Overall, the hotel needs a bit of upgrade.
Stayed 8 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good place and good view to the beach , good breakfast options and easy access to the beach and also many restaurants. Only downside for me is the access to parking was very narrow and internet access is not good at the Fromm takes only in reception and few places hence the average rating
Stayed 6 nights in Dec 2023
Verified review

6/10 Okay

No frills base

Fine for what I paid. This was a no frills base while I explored Anaga and Teno national parks. Basic but no issue due to price
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
The staff were amazing however the hotel is beyond basic, air conditioning in room didn’t work. Buffet was so minimal, everything so dated wouldn’t return
Stayed 7 nights in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Air conditioner no working services very poor
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre Petit dej et diner tout à fait correct . Chambre avec vue laterale sur la mer. Hotel trè bien situé Personnel aimable
Stayed 10 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Litet svårt att förstå att hotellet har fyra stjärnor Hål (=slitet) i handdukar och sängkläder Kakel och vask i badrummet fulla av sprickor Toppentrevlig städpersonal Relativt ”onyttig” frukostbuffé; få hälsosamma alternativ Rummet för tre personer var litet
Stayed 11 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Yöpyminen oli loistava huomasi että oli enemmän vanhemmia ihmisiä hotellissa joten rauhallista oli muutamia miinuksia mutta muuten kaikki sujui hyvin
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estupendo, muy simpáticos y serviciales tanto en recepción como en comedor
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Mi esperiencia compocas palabras es innapropiada en comida en cena la cama fatal selebantaban las patas el baño todo estallado yo noloaconsejo mala esperiencia ....para aparcar tienes quedar mas de una hora y buscar aparcamiento tubimos que pagar de una tarde ala mañana seguida 25 euros y en unos aparcamientos de otro otel ...HORRIBLE YO NO BOLBERE MAS NI LO ACONSEJO
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness

Centralt hotell, bra rum men dålig mat!

Plus: Ligger centralt i Martianesdistriktet, nära havet samt nära till restauranger och butiker. Rummet helt ok. WiFi bra för normala behov. Bra sängar. Rent på rummet. Minus: Dålig mat både på frukost och middag med litet utbud och ingen smak. Man brukar alltid hitta något som är ok att äta, men här gick det nästan inte. Dåligt särskilt som det anges som ett 4-stjärning hotell!
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Los alrededores de la zona es muy difícil aparcar y el hotel tiene muy pocas plazas de garaje a las cuales es difícil reservar una
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas semana, el hotel ha cumplido las expectativas para el descanso, buena situación, el único pero, el aparcar por la zona, tiene parking, pero muy pocas plazas, no se puede reservar.
Stayed 7 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für Hotelgäste keine ausreichende Parkmöglichkeit. Parkplatz zufuss ca. 1,5 km weit entfernt.
Stayed 10 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
God pris ift tilstand. Fint værelse med aircon og badekar. Dog ikke særlig god lydisolering fra skydedør og udtil altan + øverste "vindue" kunne ikke lukkes tæt, hvilket er underligt når nu der er installeret aircon. Altan med fint hav, kløft og by udsigt. Morgenmaden var okay, dog en masse larm der!! Personaletet var venlige og checkin/ud var nemt.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Hotel práctico para la estancia en la isla. Una pena que encontráramos cucarachas en el comedor y no respondieran a la queja.
Stayed 7 nights in Aug 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Organización deficiente. Nos desplazaron a otro hotel el día de la llegada por supuestas "averías," y pretendían que abandonasemos la habitación un día antes, debido a "fallos en el sistema". El personal neutro,, excepto el de comedor y limpieza, que eran bastante agradables. Con el incidente del intento de salida anticipada, disparan y luego preguntan; es decir, te reprochan que no te hayas ido y dejan en tus manos la carga de la prueba. Fue muy desagradable la situación con la recepcionista hasta que se resolvió gracias a la intervención de Expedia. Eso sí, una vez aclarado el tema, el tono de la empleada cambió notablemente, pero no hubo disculpa alguna por su parte. Muy mal. Fuimos en régimen de pensión completa y la comida era bastante "rancho". Para un cuatro estrellas pobre, sobre todo los postres. En la parte positiva, decir que la ubicación es excelente. En las comidas no te obligan a pagar el agua. A la llegada nos ofrecieron el parking gratuito como compensación al derivarnos a otro hotel la primera noche. Si nos olvidamos que el hotel precisa, en general, una renovación, y los ascensores están más que saturados, la habitación era amplia y cómoda, con una buena terraza y bonitas vistas. En resumen, hotel bien situado, antiguo, con mucha necesidad de renovacion, con personal posiblemente sobrecargado de trabajo y carente de patrón de conducta homogéneo respecto al trato al cliente.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los camareros super atentos y el personal de recepción muy agradables
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness
Al llegar a la zona del hotel en coche es muy difícil encontrar aparcamiento, les recomiendo reservar el parking del hotel, por lo demás todo muy bien, repetiríamos
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Läåhellä rantaa ja kaupungin keskustaa. Ei suuria korkeuseroja. Hyvä sijainti.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sitio muy centrico
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio en todo el hotel , solo para mi opinión el desayuno que se ofrece necesita más variedad de alimentos . Pero es bueno!
Stayed 3 nights in Oct 2023
Verified review

6/10 Okay

Liked: Staff & service
No me parece hotel de 4 estrellas. Personal atento y amable. Las instalaciones necesitan un cariño. Se ven que han actualizado algunas áreas pero aun le falta.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El horario de la cierran a las 18:00 de la tarde. Un poco pronto
Stayed 7 nights in Aug 2022