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Hotel Castro Galapagos

Property class: 3

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You can look forward to a rooftop terrace, a coffee shop/cafe, and a garden at Hotel Castro Galapagos. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

Blackout drapes, WiFi (free)

Family Room

  • Ocean view
  • Sleeps 5
  • 5 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Blackout drapes, WiFi (free)

Triple Room

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Blackout drapes, WiFi (free)

Quadruple Room

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room

Blackout drapes, WiFi (free)

Double or Twin Room

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Blackout drapes, WiFi (free)

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Single Room, Sea View

Blackout drapes, WiFi (free)

Classic Single Room, Sea View

  • Sea view
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Puerto Ayora, Hotel Castro Galapagos is in the city center and near the beach. Gus Angermeyer Ferry Terminal and Las Grietas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Galápagos National Park and El Chato Ranch. Visit our Puerto Ayora travel guide
Map
Barrio Las Ninfas Calle Colonos, Puerto Ayora, Galapagos, 200350

What's nearby

  • A harbor with sailboats and a crowd of people on a boat.
    Academy Bay
    2 min walk - 0.1 miles
  • A wooden bridge with railings leading to a small wooden platform over water.
    Las Ninfas Lagoon
    5 min walk - 0.3 miles
  • Malecon
    2 min walk - 0.1 miles
  • Gus Angermeyer Ferry Terminal
    2 min walk - 0.1 miles
  • Fishing Piers
    7 min walk - 0.4 miles

Getting around

  • Isla Baltra (GPS-Seymour)
    81 min drive

Restaurants

  • Isla Grill
    7 min walk
  • Golden Prague Galapagos
    5 min walk
  • Gelato Bar
    2 min walk
  • The Rock
    4 min walk
  • Red Tuna
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • TV with satellite channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 9:00 AM
Minimum check-in age: 18

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Castro Galapagos have a pool?

Yes, this property has an outdoor pool.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Castro Galapagos?

Check-in begins at 9:00 AM.

Does Hotel Castro Galapagos provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Castro Galapagos located?

Located in the heart of Puerto Ayora, this hotel is steps from Galápagos National Park, Malecon, and Academy Bay. Gus Angermeyer Ferry Terminal and Las Ninfas Lagoon are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Castro Galapagos Reviews

6.2

6.8

Cleanliness

5.4

Location

7.4

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 7 out of 16 reviews
Rating 4 - Poor. 4 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

Verified review

8/10 Good

Maxwell

Liked: Staff & service

Satisfactory. Great location

It was good but I tried to adjust the booking by cancelling1night in good time but was not permitted.
Verified review

8/10 Good

Galapagos Shark

Liked: Cleanliness, staff & service, room comfort

港に近いホテル

港にも近く、スーパーマーケットもすぐそばにあり、レストラン街も近い。何かと便利。建物はおしゃれで、屋上からは港やサンタクルス島のハイランドも見渡せる。部屋もきれいで、wifiのつながりもよかった。スタッフも親切で英語もちゃんと通じる。４泊したが、快適だった。
Verified review

6/10 Okay

Farid

Liked: Cleanliness, room comfort

Absolut okay. Zentral!

Sehr zentrale Lage zum Hafen. Zimmer sauber und Bad okay. Hatten Familienzimmer mit Verbindungstür zu einem guten Preis. Frühstück eher ecuadorianisch schmal. Pool sauber aber in Hinterhof Atmosphäre, wenig einladend für mehr als eine kurze Erfrischung. Personal nett und hilfreich. W-Lan geht gut.
Verified review

6/10 Okay

yvonne

Liked: Cleanliness

ok hotel close to harbour

This hotel is old, but it does have a sort of quaintness to it. It is situated next to the harbour and if you sit around the back you can spot all sorts of wildlife. Very little English spoken here, so you will get to use your Spanish. We enjoyed our stay but did lose a few things, not sure if they were lost or just disappeared so would recommend the use of the safe. Windows are a little ill fitting but all in all an ok hotel. There is a little plunge pool but very small and very cold. Not big enough to swim, but great if you just want to cool off.
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Disappointing

The hotel is very old and not very appealing. It was clean enough but not what I expected for the price - although accommodations in Galapagos are very expensive so I guess it is all relative. This is more like a hostel than a hotel. I had a private bath with three beds in my room. The staff were pleasant but didn't not understand a bit of English. The location of the hotel was great for us. I recommend this hotel only because of the lack of good hotels in the area.
Verified review

6/10 Okay

d

Liked: Cleanliness, staff & service

Inexpensive no frills with an ideal location

A bit on the rustic side however the location is perfect as is the view from the top floors. Bare necessities are present however your not in the Galapagos to hang out in your room. Walls between the rooms are paper thin which was tough the couple nights a family with a crying baby stayed next door. It must have been an interesting hotel in its hey day which was about 25 years ago. The front desk was INCREDIBLY helpful in setting up boat tours and taxis All staff were very friendly and accommodating. The last evening of my stay the hotel hosted a religios service in the all purpose room that woke me up and continued until 11:00, this was directly across the hall from my room. Breakfast was good. At times the shower would not produce water for a few seconds. But again a good price for a great location a view from the top floors of the defunct lounge and bar area.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a luxury hotel

this is a budget hotel. The staff very friendly and the hotel is clean and well kept. I would highly recommend this hotel. In the Galapagos the only time spent in room is to sleep anyway.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

it is not a hotel, rather hostel.

Loudy at night and no restaurant. No concierge and nobody in hotel can speak english. credit card cannot be used. breakfast from 7am when usually tour programs starts to 9am with poor quality. the difference of USD30 between single and classic single is only a view of port.
Verified review

4/10 Poor

Sherry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel staff very helpful. Close to the pier.

The hotel staff was very friendly and helpful. It was close to the pier and restaurants. The room was was basic. It needed some maintenance and TLC. It was not what I would expect for the price.
Verified review

6/10 Okay

sandra

Liked: Staff & service
Disliked: Property conditions & facilities

Bueno

Buen hotel Por el precio
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

This is a "Last Minute; vesry Last Resort"

The staff is very nice and accommodating as best they could. (1) LOCATION: thought it close to everything, it located on a one-way busy side street where we walked out the door and onto the traffic with taxis, trucks, buses, motorcycles and pedestrian traffic all day and most of the night. St San Francisco Catholic Church is across the narrow street and bells and singing is loud. (2) ROOM CONDITIONS: The room was dark, dimly lit and the floor was sort of dusty, not properly swept or mopped; the bathroom was small, and whenever water went through the pipe from upstairs, a sewer scent would emit from the pipe in the corner of our room. The sink had a home made wooden enclosure which could not be opened; the shower has a 6" wall step to step over into the shower; not suitable or accessible for anyone with problems climbing steps. (3) BREAKFAST: The breakfast was plain and bland and we were served the same thing for three days - hard scrambled eggs, rolls, butter, diluted juice, coffee.
Verified review

4/10 Poor

Carmen

Disliked: Staff & service, property conditions & facilities

Very disappointing

We booked the room for 6 of us. When we arrived they only allowed 5 to stay even though there was one double bed and 4 single ones and we wanted to stay together like in the cabin. We had to pay extra for another room. Then the next morning our boat trip was scheduled for 645 am departure. Their breakfast started at 7 and they could not accommodate an earlier breakfast time for our family. We had to go eat elsewhere. The staff was not helpful when it came to questions about suggestions for places to visit in the island. No concierge knowledge or attempt to be helpful. It seemed they lacked training.
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Nice quiet hotel..... Excellent location a block from city center and pier to take tours.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It is loud. In fareness everything in PA is loud it seems. Right next to a church that rocks out every evening. Had a few lizards in my room, which is fine.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Verified review

8/10 Good

Rainer

Liked: Cleanliness, staff & service