Does Chez Waffle Hotel have a pool?

Yes, this property has an outdoor pool.

Is Chez Waffle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chez Waffle Hotel ?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Chez Waffle Hotel ?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Chez Waffle Hotel ?

Check-out is at 11:00 AM. Late check-out is available for USD 18 (subject to availability).

Where is Chez Waffle Hotel located?

Situated in Puerto Aventuras, this golf inn is steps from Xpu-ha Beach and Oasis Beach. Fatima Bay and Puerto Aventuras Marina are also within 10 minutes.

8/10 Good

Emilee

Jun 20, 2025

Disliked: Amenities

Could’ve used more towels, and the check in process could’ve run smoother

Stayed 1 night in Jun 2025

8/10 Good

Chau

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoy stayed here one night. The atmosphere is quiet, relaxing, and beautiful. One issue when I arrived to the hotel. The front desk is closed. I wandered on the street without wifi and data on my phone. I've emailed the hotel 2 days in advance about late check-in but no response. The closest restaurant is about 25 min walking. The weather is very hot. Not a good way to welcome guest

Stayed 1 night in Jul 2025

8/10 Good

Carvin

Dec 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The complimentary breakfast was excellent, and the property was charming. Also, the room was nice and clean.

Stayed 2 nights in Dec 2024

8/10 Good

Vanessa

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Overall very good value for the money. Just needs attention to basic needs. No hot water. Remotes need batteries no light in bathroom. Very friendly staff and great breakfast. Very nice location.

Stayed 5 nights in Apr 2025

8/10 Good

Laurence

Jan 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice pond full of sea creatures

Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Feb 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hideaway

Stayed 5 nights in Feb 2024

10/10 Excellent

Dianne

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Pool and natural water oil could use some cleaning, especially the natural pool, too much algae to get in the steps, but can view some tropical fish. The included breakfast was good.

Stayed 4 nights in Feb 2025

8/10 Good

Dominique

Feb 24, 2025

Liked: Cleanliness, staff & service

Unfortunately, we experienced an electricity outage one night and had no water another night. Other than that, the staff was very nice, the breakfast was good, and the location was perfect for my needs.

Stayed 4 nights in Feb 2025

8/10 Good

Robert

Apr 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

A very quaint rustic quiet property. Ideal for staying a few nights.

Stayed 7 nights in Mar 2023

6/10 Okay

Karla

Jan 14, 2023

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Good location and clean. There was no hot water the first night and you can hear everything going on outside your room in the courtyard or hallways.

Stayed 1 night in Jan 2023

2/10 Terrible

Marina

Apr 18, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel did not provide me service/room . I was not able to check in . No messages, emails was answered. I can’t get refunded!! Terrible experience

Stayed 1 night in Apr 2025

8/10 Good

Guy

Mar 31, 2023

Liked: Cleanliness, staff & service, amenities

Bad wifi till we got anew room then was good pool was not being cleaned daily. Other wise housekeeping was great. Staff very friendly.

Stayed 11 nights in Mar 2023

8/10 Good

Daniela

Mar 5, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Hotel was nice and staff was amazing but TV was broken

Stayed 1 night in Mar 2024

6/10 Okay

Maria

Oct 17, 2024

Liked: Staff & service, amenities, property conditions & facilities

Chez Waffle Hotel had its charm, including a cute pond right outside our bedroom it was cute with fishes and it was connected to the lakefront. However there were two lounge chairs nearby but they were unfortunately dirty, making the outside patio less appealing as a place to relax. Despite these drawbacks, the location was convenient for our plans, just a short walk to a beautiful beach. The on-site coffee shop adds a nice touch, and the chilaquiles are a must-try. We stayed for one night, and it served as a decent, affordable option for a short stay, but the outdoor cleanliness could definitely be improved.

Stayed 1 night in Aug 2024

8/10 Good

Adam

Jul 22, 2024

Liked: Staff & service

Nice little hotel in a very quiet neighborhood. Rooms are nice and clean. Comfortable beds. The back yard needs a little love. It's the primary reason we booked, and the common area lounge chairs looked like they hadn't been cleaned in a long time, and the wooden swings over the cove and bar looks less than structurally sound. That said. The plunge pool was very nice and overall, for what we paid, was a great place to stay in Puerto Aventuras. We would stay again, but hopefully the back yard is given a little more love.

Stayed 2 nights in Jul 2024

6/10 Okay

Ronald William

Jan 22, 2023

Liked: Cleanliness, staff & service

This was typical Mexican. Quite small and no AC. Small pool to cool off.

Stayed 2 nights in Jan 2023

4/10 Poor

Brian

Apr 11, 2024

Disliked: Staff & service, amenities, property conditions & facilities

shelves falling off the walls empty cups outside cannot bill food to room food was average at best poorly installed bath taps and the list goes on

Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveler

Mar 25, 2024

Disliked: Staff & service

Hotel cerrado para check in late dormirme en la calle.

Nuestro vuelo se retraso varias horas, avisamos a tiempo que nos esperaran para hacer un late check in. Cuando llegamos tarde en la noche, nadie nos esperó, dormimos literalmente en la calle! Por la mañana buscamos otro hotel. Fue la peor experiencia de mi vida.

Stayed 1 night in Mar 2024

8/10 Good

Bradley

Feb 10, 2023

Liked: Cleanliness, staff & service

Overall a decent room, but not worth the price.

The staff was friendly & the service good. Overall the room was fine, but overpriced for the following reasons: The water pressure was very low most of the time--insufficient for washing hair. Lighting was soft everywhere, even in the bathroom. Lounge chairs were useless for working at the desk (I brought in a chair from the balcony).

Stayed 3 nights in Feb 2023

4/10 Poor

Verified traveler

May 7, 2023

Disliked: Staff & service, room comfort

Boiling in Mexico

The A/C didnt work. The room was boiling. Highly uncomfortable. WiFi was iffy most of my stay.

Stayed 1 night in May 2023

2/10 Terrible

david

Jul 30, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

No hot water, avoid this hotel

There was no hot water after 2 days and the toilet was broken. Had to check out and book a different hotel after 2 nights. Hotel staff was not able to fix the hot water. They lied and told me it was being fixed but nobody fixed anything. Good waffles, horrible hotel.

Stayed 5 nights in Jul 2023

10/10 Excellent

Ann

May 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I loved the canal view from my room. There is a swimming pool and a "pool" was created with ocean water and tropical fish, that has water flowing in from the boat canal. It was early May, low season, when I stayed and I felt like I had the place to myself. The room was nice and had everything I needed. You might want to rent a bike or a golf cart to get around. I loved Puerto Adventuras. The ocean water was calm and clear to swim/snorkel in because of the artificial reef. Very safe and quiet. Good to get away from the chaos of Playa del Carmen. I had a rental car (note, there is no parking lot at this hotel) so it was easy to drive to restaurants and the beach. I wonder if the hotel serves food at dinner time in the high season?

Stayed 2 nights in Apr 2024

2/10 Terrible

Joseph

May 7, 2024

Disliked: Cleanliness, staff & service, amenities

I have stayed in many places in PA. This is by far the worst. I dont say that lightly. We checked out 4 nights early. Our room was never cleaned. The grounds were never cleaned. Trash in the lagoon, snake skins by the front door, our room looked nothing like the pictures. There is NO beach 300 ft from the room that you can access unless you trespass. No where in the booking did it say the air conditioner turns off during the day until 7:15 pm. The filtered water comes out of a filthy dispenser. For the money you can stay in a way nicer place. Will not return.

2/10 Terrible

Michael

Nov 7, 2024

We reached out to the property both the day before our check-in and again on the day of, but unfortunately received no response. Due to unforeseen delays, we arrived in Cancun much later than planned—around 8 p.m. instead of our original 7 a.m. arrival time. We attempted to communicate our delayed arrival to request check-in instructions, especially since we learned that the office closes at 4 p.m. Despite our efforts, we received no guidance, and upon arriving at the hotel, we were unable to check in. This situation caused significant inconvenience, as we had to scramble to find alternative accommodations late at night. With more responsive communication, we believe this could have been avoided, allowing us to better prepare for our delayed arrival and avoid last-minute changes.

Stayed 1 night in Nov 2024

6/10 Okay

Julie

Jan 14, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Ck in during check in hours

Check in with staff on site. We were told one room and at self check in another room was provided indication a different room which we did not have the key code to. The code worked for the room initially assigned via email -but, someone was in that room. I messed with the combination sequence until I lucked out. In the mean time we did call and had a Spanish speaking lady assist so voice messages were left. No reply. Also no hot water - the shower was interesting. Nice location.

Stayed 1 night in Jan 2023

Chez Waffle Hotel

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