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Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

Exterior
Property video
1 bedroom, free minibar, in-room safe, desk
1 bedroom, free minibar, in-room safe, desk
Rooftop terrace
Dreams Aventuras Riviera Maya - All Inclusive, with its private beach and marina, is a tropical haven. Enjoy the 7 on-site restaurants, unwind at DREAMS SPA BY PEVONIA with aromatherapy and body treatments or try your hand at archery. Free in-room WiFi allows you to stay connected while having fun kayaking or lounging by one of the 2 outdoor pools.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Double

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View Double

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean View Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Marina View King

View from room

Preferred Club Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Marina View Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Marina View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium Suite Marina View King with Hot Tub

1 bedroom, free minibar, in-room safe, desk

Preferred Club Premium Suite Marina View King with Hot Tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 41 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Swim Out King

1 bedroom, free minibar, in-room safe, desk

Preferred Club Swim Out King

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Swim Out (Connecting Rooms)

View from room

Preferred Club Family Swim Out (Connecting Rooms)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 82 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Swim Out Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Swim Out Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Honeymoon Suite Hot Tub Ocean View

1 bedroom, free minibar, in-room safe, desk

Preferred Club Honeymoon Suite Hot Tub Ocean View

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Family Room Pool View

1 bedroom, free minibar, in-room safe, desk

Preferred Club Family Room Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 82 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Family Room Ocean View

1 bedroom, free minibar, in-room safe, desk

Preferred Club Family Room Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 82 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean Front View Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Ocean Front View King

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Room Ocean Front

1 bedroom, free minibar, in-room safe, desk

Preferred Club Family Room Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Master Two Bedroom Suite Ocean Front

1 bedroom, free minibar, in-room safe, desk

Preferred Club Master Two Bedroom Suite Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front with Hot Tub

1 bedroom, free minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front with Hot Tub

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, free minibar, in-room safe, desk

Deluxe King

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View King

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View King

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Ocean View King

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean View King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750

What's nearby

  • Dolphin Discovery - 6 min walk - 0.3 miles
  • Puerto Aventuras Marina - 9 min walk - 0.5 miles
  • Oasis Beach - 9 min walk - 0.5 miles
  • Puerto Aventuras Golf Club - 17 min walk - 0.9 miles
  • Blu Riviera Maya - 4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive

Restaurants

  • ‪Ayami - ‬11 min walk
  • ‪Bloved Restaurant & Lounge - ‬9 min walk
  • ‪Las Brisas - ‬9 min walk
  • ‪The Market - ‬9 min drive
  • ‪El Abuelo - ‬9 min walk

About this property

Dreams Aventuras Riviera Maya - All Inclusive

Luxury all-inclusive property renovated in 2021 and located near Puerto Aventuras Marina
Take advantage of a free breakfast buffet, an adjacent golf course, and a marina at Dreams Aventuras Riviera Maya - All Inclusive. This property is a great place to bask in the sun with a private beach, beach cabanas, and 2 beach bars. Indulge in a massage, a manicure/pedicure, and a body scrub at Dreams Spa By Pevonia, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers fitness classes and yoga classes; other things to do include beach volleyball, archery, and snorkeling. Free in-room WiFi is available to all guests, along with free water park access and 2 swim-up bars.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and free cabanas
  • Free self parking and valet parking
  • Free bicycle rentals, supervised childcare (surcharge), and a front-desk safe
  • A porter/bellhop, wedding services, and beach umbrellas
  • Guest reviews speak highly of the helpful staff
Room features
All 305 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • LCD TVs with premium channels
  • Balconies, separate sitting areas, and eco-friendly cleaning products

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Oceana
  • Portofino
  • Seaside Grill
  • World Café

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,646 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - May 2021
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Frequently asked questions

Does Dreams Aventuras Riviera Maya - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Dreams Aventuras Riviera Maya - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Dreams Aventuras Riviera Maya - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Aventuras Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Aventuras Riviera Maya - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Aventuras Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkeling, kayaking, sailing, and more.

Where is Dreams Aventuras Riviera Maya - All Inclusive located?

Located in Puerto Aventuras, this beachfront property is next to a golf course, 0.6 mi (0.9 km) from Puerto Aventuras Marina, and within 12 mi (20 km) of Xplor Theme Park and Xcaret Eco Theme Park. Akumal Ecological Center and Xel-Há Park are also within 20 mi (32 km).

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Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 279 out of 503 reviews
Rating 8 - Good. 112 out of 503 reviews
Rating 6 - Okay. 64 out of 503 reviews
Rating 4 - Poor. 26 out of 503 reviews
Rating 2 - Terrible. 22 out of 503 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good location
Stayed 5 nights in Sep 2025

10/10 Excellent

ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have more dining options late night but great overall.
Stayed 3 nights in Oct 2025

10/10 Excellent

Devaughn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities were great all around 5 stars
Stayed 3 nights in Oct 2025

8/10 Good

Mayra judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, five star hospitality & restaurants. It can use a bit more of day/night life entertainment.
Stayed 4 nights in Sep 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its small enough to walk around with put issue, great for family
Stayed 3 nights in Aug 2025

10/10 Excellent

Rizza Rose Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 6 nights in Jul 2025

10/10 Excellent

enrique

Liked: Cleanliness, amenities, property conditions & facilities
Nice amenities, nice staff, nice location, super nice welcoming..
Stayed 7 nights in Jul 2025

6/10 Okay

Victor K

Liked: Cleanliness
Disliked: Property conditions & facilities
Some areas of the hotel could use some touching up. It’s rather inconsistent where some areas are well maintained while others are not. It’s similar to the staff, some staff was over the top while others aren’t as helpful leaving a rather inconstant experience. Same could be said for the dining staff, on occasion you get good service while at the same restaurant on another day would be different.
Stayed 5 nights in Oct 2025

10/10 Excellent

Pradip

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really good and helpful
Stayed 8 nights in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jaziel and angel were the best servers we had the entire trip. Jaziel took care of us during our stay made all our drinks and was very helpful to celebrate my daughter’s birthday . He was amazing . Angel was a great server at there Italian restaurant and he was very attentive and a great server . He made the whole experience very fun . Staff was very polite and respectful , they made the hotel so much better , staff was amazing . Super clean and super attentive and polite
Stayed 5 nights in Sep 2025

10/10 Excellent

Tre

Liked: Cleanliness, amenities, property conditions & facilities
STAFF WAS WONDERFUL
Stayed 4 nights in Jun 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber Marie Loy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
Stayed 7 nights in Oct 2025

10/10 Excellent

joann m.

Liked: Cleanliness, amenities, property conditions & facilities
The staff is the most outstanding asset of this property. I am not sure how many preferred guests there are, but, the preferred area seemed quite crowded.
Stayed 5 nights in May 2025

8/10 Good

Rene A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the exception of one female customer service desk employee, the remaining staff interaction was excellent. My first room had malfunctioning lights. I was given another room. The food was outstanding.
Stayed 4 nights in Jun 2025

10/10 Excellent

Catherine Margaret

Liked: Amenities
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Stayed 5 nights in Apr 2025

4/10 Poor

Jose Manuel

I know never go by the pictures, but honestly nothing like it. Half of the restaurants were closed. Food not great. Was probably one of the worst hotels I’ve ever stayed. Only good thing was the staff, they were very friendly and attentive always.
Stayed 6 nights in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
There were very good aspects of the stay but overall the food was poor quality. The seafood restaurant served frozen fish sticks. Not what I expect when I’m at the water
Stayed 4 nights in Jun 2025

10/10 Excellent

Joanna Tamsyn

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel - fantastic food, friendly and helpful staff, beautiful room and view, with a well-equipped gym and relaxing spa. I highly recommend treatments from the wonderful Nestor at the spa- the seaweed wrap and hot stone message with reflexology were especially good. So relaxing! The only downside is the Dreams Dolphin Discovery - I just don’t agree with breeding cetaceans in captivity - rescue/sanctuary yes; captive breeding to live in captivity no. It’s the only thing about the place I didn’t absolutely love. We stayed for 17 nights and loved it.
Stayed 17 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the food and crowded
Stayed 7 nights in Jan 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful , family oriented food & drink options. Safe place to stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marlene L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how attentive and friendly staff was, will definitely visit again thank you 🙏
Stayed 3 nights in Oct 2024

8/10 Good

Frank Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
Stayed 6 nights in Feb 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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