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Hotel Jakue

Property class: 3

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Photo gallery for Hotel Jakue

A wooden deck with a table and chairs, a window, and a view of trees and a building in the background. - Hotel Jakue (Puente La Reina)
A restaurant with wooden tables and chairs, brick walls, and hanging lights. - Hotel Jakue (Puente La Reina)
A spacious indoor area with wooden beams, a reception desk, and a sign indicating a restaurant. - Hotel Jakue (Puente La Reina)
A bedroom with a bed, a desk, and a chair. - Hotel Jakue (Puente La Reina)
A building with a brick facade, wooden beams, and a covered entrance. - Hotel Jakue (Puente La Reina)
At Hotel Jakue, you can look forward to a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a library and laundry facilities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A hotel room with a bed, bedside tables, a desk with a computer, and a window with curtains.

Standard Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room

A hotel room with two beds, a desk, a chair, and a window with sheer curtains.

Basic Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Quadruple Room

A modern hotel room with two beds, a desk, and a TV.

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Tree House

A bedroom with a bed, bedside tables, a desk, a window with sheer curtains, and a skylight.

Tree House

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A bedroom with a bed, bedside table, chair, wardrobe, and a window with curtains.

Superior Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Puente La Reina, Hotel Jakue is in the suburbs. Carlism Museum and Museo Gustavo de Maeztu are cultural highlights, and some of the area's landmarks include Ermita de San Marcial and El Cerco de Artajona. Looking to enjoy an event or a game while in town? See what's happening at Larrabide Stadium or El Sadar Stadium. Visit our Puente La Reina travel guide
Map
Irunbidea 34, Puente La Reina, 31100

What's nearby

  • A modern building with a concrete facade, surrounded by a well-maintained lawn and trees.
    University of Navarra
    20 min drive - 15.1 miles
  • A row of colorful buildings with balconies and a cafe named "Café Irunda" in front.
    Plaza del Castillo
    30 min drive - 17.3 miles
  • Iglesia del Crucifijo
    8 min walk - 0.5 miles
  • Iglesia de Santiago
    12 min walk - 0.7 miles
  • Romanesque Bridge of Puente la Reina
    17 min walk - 0.9 miles

Getting around

  • Pamplona-Iruña Station
    25 min drive
  • Zaragoza (ZAZ)
    111 min drive

Restaurants

  • Centro Social San Lorenzo
    8 min drive
  • Casa Martija
    13 min walk
  • La Drogueria
    12 min walk
  • Bar Restaurante La Torreta
    12 min walk
  • Cafetería Zirauki
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Electric bike charging
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 15:
  • Dining venue(s)
  • Laundry facilities

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 60.00 per vehicle (roundtrip)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hotel Jakue pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Jakue?

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Jakue?

Check-out is at 11:00 AM.

Does Hotel Jakue provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 60.00 per vehicle applies.

Where is Hotel Jakue located?

Situated in the suburbs, this hotel is within a 10-minute walk of Iglesia del Crucifijo and Iglesia de Santiago. Romanesque Bridge of Puente la Reina and Bodegas Orvalaiz are also within 2 mi (3 km).

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Reviews

Hotel Jakue Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 88 out of 178 reviews
Rating 8 - Good. 56 out of 178 reviews
Rating 6 - Okay. 22 out of 178 reviews
Rating 4 - Poor. 8 out of 178 reviews
Rating 2 - Terrible. 4 out of 178 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel with good facilities
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and really comfortable. English speaking staff which was helpful. Great stay!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great location close to village plenty of restaurants , lovely hotel pet friendly, good parking
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just out of Pamplona
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location on the camino. Dinner was great and the restaurant staff was very attentive.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay if you’re walking the Camino. Nice facilities and close to downtown, whitinwalking distance.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Friendly staff and a tasty but limited food choice in the bar (we choose not have the pilgrims menu in the restaurant). Room was clean and nice.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a 10 minute walk into the town centre, the staff are incredibly friendly and helpfull. There's plenty of on site parking, it's quiet and clean. Unfortunately the hotel restaurant is closed at this time of year, but there are plenty of restaurants and bars to choose from in town.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Great value for the money. Very quiet.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of three stayed there for one night and had a pleasant stay. It is right on the Camino, so it is perfect for pilgrims. They have a restaurant on site, so we didn’t have to venture into town to get dinner. Our room is huge, with two single beds and one queen bed. However, the single beds are placed oddly in the room, so one could bash one’s head getting up. But, otherwise, everything is good.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not impressed w service

Room was clean and comfortable. The lady at reception was very rudeand not friendly. Meals vere pricey, taste was ok at best.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Nice little hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well placed on the Camino for stop over, easily accessible
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

The hotel was very clean and comfortable, making our stay enjoyable and relaxing. The staff were extremely friendly and welcoming, always ready to help with a smile. Overall, a wonderful experience and highly recommended!”
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended 👌
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
No WiFi bc it was raining, front desk staff was fine, cafe staff just okay, location good right outside town
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Impeccable Hotel all round - only fault Wi-Fi a train wreck a basic web page loads in minutes and don't even try to stream a news feed.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good modern facility. The location is a little off from main town center. It’s clean and spacious.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for Camino walkers — right on the trail! Super helpful staff — special shout out to Patricia at reception for her incredible help getting back my lost credit card. Quiet, comfortable room. Clean bathroom. Everything I needed!!
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thin walls. But great towels!
Stayed 1 night in Apr 2024