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Sonata Hotel

3.5 star property
Hotel in San Andrés Cholula with a 24-hour front desk and an outdoor pool

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Photo gallery for Sonata Hotel

Outdoor pool
Poolside bar
Exterior
Suite Ejecutiva | 1 bedroom, down comforters, in-room safe, desk
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite de Lujo

Suite de Lujo | 1 bedroom, down comforters, in-room safe, desk

Suite de Lujo

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ejecutiva

Suite Ejecutiva | 1 bedroom, down comforters, in-room safe, desk

Suite Ejecutiva

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe 2 King Beds, Non smoking

Grand Deluxe 2 King Beds, Non smoking | 1 bedroom, down comforters, in-room safe, desk

Grand Deluxe 2 King Beds, Non smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Smart TV
Down duvet
Separate bedroom
Hair dryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite Luxury

1 bedroom, down comforters, in-room safe, desk

Suite Luxury

  • Sleeps 2
  • 1 King Bed(s)

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About the neighborhood

Map
18 Blvd. Europa, San Andrés Cholula, PUE, 72830

What's nearby

  • La Vista Country Club - 3 min drive - 2.4 miles
  • University Cultural Center of BUAP - 6 min drive - 3.5 miles
  • Angelopolis Commercial Center - 6 min drive - 4.5 miles
  • Metropolitan Auditorium - 7 min drive - 4.7 miles
  • Great Pyramid of Cholula - 11 min drive - 7.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla Intl. Airport (PBC) - 36 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McCarthy's Irish Pub - ‬3 min walk
  • ‪Wild Dog Sonata - ‬4 min walk
  • ‪Tarlets Coffee - ‬4 min walk
  • ‪Seratta Café - ‬4 min walk

About this property

Sonata Hotel

Hotel near Angelopolis Commercial Center
Sonata Hotel provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Valet parking (surcharge), concierge services, and a front-desk safe
  • An elevator, smoke-free premises, and a 24-hour front desk
  • Luggage storage
Room features
All 66 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Down comforters and free cribs/infant beds
  • Showers, free toiletries, and hair dryers
  • Smart TVs with Netflix
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (surcharge)
  • Onsite parking options include a carport

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sonata Hotel San Andrés Cholula
Sonata San Andrés Cholula
Sonata Hotel San rés Cholula
Sonata Hotel Hotel
Sonata Hotel San Andrés Cholula
Sonata Hotel Hotel San Andrés Cholula

Frequently asked questions

Does Sonata Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sonata Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sonata Hotel?

Self parking is available for MXN 50. Valet parking is available for MXN 50.

What time is check-in at Sonata Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sonata Hotel?

Check-out is at noon.

Where is Sonata Hotel located?

Located in Lomas de Angelópolis, this hotel is within 3 mi (5 km) of Anahuac University, Loro Puebla Zoo, and International Baroque Museum. University Cultural Center of BUAP and Palmas Plaza are also within 6 mi (10 km).

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Sonata Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 293 out of 662 reviews
Rating 8 - Good. 164 out of 662 reviews
Rating 6 - Okay. 100 out of 662 reviews
Rating 4 - Poor. 55 out of 662 reviews
Rating 2 - Terrible. 50 out of 662 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received what is promised
Stayed 3 nights in May 2025

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Julio Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
This was the first hotel room I've been in for a long time that had no refrigerator, other than that it was a nice stay.
Stayed 1 night in Mar 2025

6/10 Okay

Debra

I liked that the area felt safe and walkable and you needed the keycard to access the upper floors via the elevator. I did not like that there was not much warm water and that the rooms were extremely dated, worn, stained.
Stayed 2 nights in Mar 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Apr 2025

10/10 Excellent

Luisa Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 2 nights in Mar 2025

8/10 Good

Alan Saul

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Mar 2025

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CHOLULA AREA IN PUEBLA MEXICO IS A BEAUTIFUL AREA, SAFE, GOOD FOOD, EASY TO WALK
Stayed 3 nights in Sep 2024

10/10 Excellent

frank osagie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Matilde

Disliked: Cleanliness, staff & service, property conditions & facilities
Todo horrible
Stayed 1 night in Dec 2024

4/10 Poor

Humberto

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 2 nights in Jan 2025

2/10 Terrible

Jose Ernesto

Disliked: Cleanliness, staff & service, amenities
Very unpolite and unprofessional staff. No room service. There's a Keurig coffee pod machine but they only provided one pod per stay. Sadly, the only option in Lomas de Angelópolis.
Stayed 1 night in Oct 2024

10/10 Excellent

frank osagie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

2/10 Terrible

Jorge

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A pity ! Rooms lack maintenance. Broken closet panes marked with an X. The bed cover ripped. The fridge did not work. No floor mats and hand towels in the bathroom. You didn’t get a sense the room was clean. Several mosquitoes in the room. Just a very bad experience overall.
Stayed 1 night in Aug 2024

6/10 Okay

Irene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Sonata Hotel for my 7 Day Trip from California. I wasn't allowed to check in earlier than 3pm. Not a big deal since they were at least able to hold my luggage until check in time. Hotel View was beautiful from the 6th floor. Issues: Daily Room Service was POOR, the first two nights, they didn't change the bathroom trash can , which was the only trash can for the WHOLE ROOM ! They also NEVER swept the floors, the left trash on the floor every day. I ended up sort of sweeping off obvious trash. Also, on the 2nd Night, My room key wasn't working so I notified front desk. The attendants seemed bothered and accused me of giving them the wrong room number as if it was my fault. Then one of them told me that someone else had checked in that room. I PANICKED!! I ask them to immediately walk me to the room to check on my stuff. They seemed even more bothered and careless and continued to argue that I was probably giving them the wrong room number. Until finally a third lady with wavy hair , sort of short in a ponytail approached and was able to take me to my room and realized that I was giving the the right room. Long story short, it was the person who checked me in who mistakenly put the wrong names in the wrong rooms. When we came back down, i was given a new key and the nice lady was super apologetic. Not like the other two who seemed to HATE their jobs and were EXTREMELY RUDE AND UNPROFESSIONAL. I wasn't able to get their names but one of them was wearing some flower
Stayed 7 nights in Mar 2025

10/10 Excellent

Cesar Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
La comodidad excelente lo que no me gustó fue que algunos huéspedes estaban ebrios e irrespetuosos en su mayoría adolescentes
Stayed 2 nights in Jun 2025

8/10 Good

alberto

Bien …
Stayed 1 night in Jun 2025

4/10 Poor

Aida

Disliked: Cleanliness, amenities
Mucho ruido, no se pudo dormir, a pesar de existir un reglamento, fue fatal la experiencia. Está muy bonito el cuarto, pero nada más. El baño con mal olor.
Vista de un atardecer.
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in May 2025

6/10 Okay

Luisa Eugenia

Liked: Cleanliness
Disliked: Property conditions & facilities
La ubicación es excelente, hay restaurantes y tiendas al rededor de fácil acceso. Las instalaciones se ven usadas y viejas, los muebles de la habitación están como quemados y manchados por el uso. Después me enteré que son departamentos de renta para estancias largas y pues tenía sentido el estado en el que están las habitaciones. No es un hotel como tal, pero pues para una noche estuvo medianamente bien. No tiene restaurante ni ningún servicio extra.
Stayed 1 night in May 2025

8/10 Good

María Teresa

Liked: Staff & service, property conditions & facilities
Está en una bonita zona, hay tiendas a pie desde el auper hasta un bar, lo que si no hay es un lugar para desayunar porque el hotel no tiene restaurante. El edificio es moderno y las habitaciones bastante amplias pero creo les fata personal para mantenerlas bien limpias, tenia polvo. A la mesita de la sala le falta mantenimiento, una buena pintada y listo. Le falta limpieza a los elevadores y ser más ágiles en el servicio de valet parking o mejor permitir que cada huésped estacione su auto.
Stayed 3 nights in May 2025

6/10 Okay

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
No, me gusto la atención. Son groseros.
Stayed 3 nights in May 2025