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Hotel Business Real 500

3.5 star property
Colonial hotel with spa services and a 24-hour front desk

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Photo gallery for Hotel Business Real 500

Terrace/patio
Premium bedding, down comforters, minibar, in-room safe
Restaurant
Terrace/patio
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, down comforters, minibar, in-room safe

Comfort Twin Room

Highlights

Air conditioning
TV
Renovated in 2020
Premium bedding
Down duvet
Hair dryer
Minibar
Espresso maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Family Double Room, 2 Double Beds

Highlights

Air conditioning
TV
Renovated in 2020
Premium bedding
Down duvet
Hair dryer
Private bathroom
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Terrace/patio

Superior Room

Highlights

Air conditioning
TV
Renovated in 2020
Premium bedding
Down duvet
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Premium bedding, down comforters, minibar, in-room safe

Junior Room

Highlights

Air conditioning
TV
Renovated in 2020
Premium bedding
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
S/N Calle 5 Sur Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 9 min walk - 0.5 miles
  • Puebla Cathedral - 10 min walk - 0.6 miles
  • Puebla Convention Center - 3 min drive - 1.1 miles
  • Angelopolis Commercial Center - 6 min drive - 2.8 miles
  • Centro Expositor - 9 min drive - 3.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪El Balcón - ‬3 min walk
  • ‪Restaurante Casa Aurora - ‬4 min walk
  • ‪ATTA Salon Cafe - ‬2 min walk
  • ‪Casa Bacuuza - ‬2 min walk
  • ‪La Casa de Pepe - ‬4 min walk

About this property

Hotel Business Real 500

Hotel remodeled in 2020 and located near Zócalo de Puebla
Close to Puebla Cathedral, Hotel Business Real 500 provides amenities like an art gallery on site. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A TV in the lobby, luggage storage, and 1 meeting room
  • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at Hotel Business Real 500 include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 40-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 PM to 8:00 AM
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (24 inches high)

More

  • 2 floors
  • Colonial architecture
  • Communal living room
  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 350.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Real 500 Hotel Heroica Puebla de Zaragoza
Real 500 Hotel
Real 500 Heroica Puebla de Zaragoza
Real 500 Hotel Puebla
Real 500 Puebla
Hotel Real 500 Puebla
Puebla Real 500 Hotel
Real 500 Hotel
Hotel Real 500
Real 500
Hotel Boutique Real 500
Collection O Hotel Real 500
Hotel Business Real 500 Hotel
Hotel Business Real 500 Puebla
Hotel Business Real 500 Hotel Puebla

Frequently asked questions

Is Hotel Business Real 500 pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 350.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Business Real 500?

There is free parking nearby.

What time is check-in at Hotel Business Real 500?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Business Real 500?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Business Real 500 located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Palafoxiana Library and Zócalo de Puebla. Puebla Cathedral and Amparo Museum are also within 15 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

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Hotel Business Real 500 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 151 reviews
Rating 8 - Good. 38 out of 151 reviews
Rating 6 - Okay. 11 out of 151 reviews
Rating 4 - Poor. 1 out of 151 reviews
Rating 2 - Terrible. 8 out of 151 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

EMMANUEL

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2024

8/10 Good

Martin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good option in Puebla

Very good hotel. Amazing price-features. Well located, very friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Everyone was very helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isaak was very friendly and helpful. Hotel is veey quaint.
Stayed 2 nights in Nov 2023

6/10 Okay

Carine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

la ubicacion es el mejor beneficio

We were disappointed by this hotel. A " superior" room had major humidity damage on the wall with plaster actually flaking off on our towels, the room smelt of humidity. For a 3 nights, 2 people stay, we were given 1 very small shower gel; when we asked for more we were told there wasn't any and given shampoo instead, so we had to go around and buy some shower gel. Our room originally only had towels for 1 person. The car parking as advertised is actually only included for the night ( 8pm to 8 am) and is offsite- short walking distance. The hotel door is locked permanently so you have to ask a staff member to let you in and out all the time. Would not go back.
Stayed 3 nights in Nov 2024

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are pretty comfortable and have great design and amenities. But most have no window, just the frosted glass door, so it’s a bit dark. Really clean, internet works great and you can watch youtube or stream on TV. The area around is not super exciting, but it’s a 5-10 minutes walk to historic center with lots of shops and restaurants. One thing that is a bit strange is that the gate is closed and so each time you leave or come back you need to be let out/ let back in by employee. Maybe a simple fob would do the trick?
Stayed 4 nights in Dec 2023

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No está mal, pero junto tiene una Escuela y el escándalo es desde temprano, además del pasar de los camiones es terrible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lino Francisco

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Luis Artemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo, cerca del zócalo, fácilmente ubicable, servicios completos
Stayed 1 night in Feb 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Adriana

Liked: Staff & service, property conditions & facilities, room comfort

Habitaciones muy amplias

El hotel esta muy bien ubicado, cerca del centro puedes llegar caminando pero no esta en el bullicio. Las habitaciones amplias. Estacionamiento por las noches a media calle. Muy seguro, Pet Friendly aunque no puede estar en el restaurante (este punto no me gusto), falta un poco de ventilación, en general muy atentos, muy recomendable.
Stayed 3 nights in Dec 2024

8/10 Good

Alejandro

Liked: Staff & service, amenities, property conditions & facilities
Una buena opcion en una zona tranquila. La habitacion amplia, la cama y sábanas muy comodas. Como sugerencia ojala pongan mas atencion en la limpieza, ya que encontramos uñas en las sabanas. De ahi en mas todo bien, todo el personal amable y atento, se agradece.
Stayed 2 nights in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marthy

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Dec 2024

6/10 Okay

Sandy

Liked: Cleanliness, staff & service, amenities
La propiedad es bonita y la atención es buena, pero no había agua caliente en la habitación y por la época el agua está helada y tuvimos que irnos a bañar a otra, además solo había shampoo, no pusieron ningún jabón de manos.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
un hotel pequeño pero muy comodo.
Stayed 1 night in Dec 2024

6/10 Okay

Leslie

Disliked: Amenities, property conditions & facilities
Escogí este hotel porque tenía estacionamiento incluido aunque en realidad solo lo incluye de 8 pm a 8 am en un estacionamiento fuera de la propiedad. Te cobran extra hasta el café que consumas en la cafetera de la habitación. La cama es cómoda.
Stayed 1 night in Dec 2024

10/10 Excellent

Angel Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen sitio, buen descanso.
Stayed 1 night in Nov 2024

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación super cómoda y espaciosa, muy limpia y el personal de recepción muy amable, sin duda volvería a reservar con ellos
Stayed 1 night in Nov 2024

8/10 Good

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones muy bonitas, solo la opción de entrar más temprano es muy limitada
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosa Guadalupe

El personal Muy amable instalaciones cómodas en eso si vas al centro histórico agarra uno más cercano
Stayed 2 nights in Nov 2024

10/10 Excellent

Gloria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable , habitaciones muy confortables, cerca del centro histórico
Stayed 3 nights in Nov 2024