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One Puebla Serdan

3.0 star property
Eco-certified hotel in Puebla with free parking

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Photo gallery for One Puebla Serdan

Exterior
Shower, eco-friendly toiletries, hair dryer, towels
Exterior
Interior
Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Shower, eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023

What's nearby

  • Galerías Serdán - 5 min walk - 0.3 miles
  • Angelopolis Commercial Center - 6 min drive - 3.3 miles
  • Cuauhtemoc Stadium - 7 min drive - 5.1 miles
  • Zócalo de Puebla - 7 min drive - 3.0 miles
  • Centro Expositor - 8 min drive - 4.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 29 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Sushimart - ‬4 min walk
  • ‪Chili's - ‬8 min walk
  • ‪Los 3 García - ‬10 min walk
  • ‪Antigua Taquería la Oriental - ‬8 min walk

About this property

One Puebla Serdan

Eco-certified hotel near Galerías Serdán
Located close to Finsa Industrial Park, One Puebla Serdan provides laundry facilities and a business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • 1 meeting room, a front-desk safe, and a 24-hour front desk
  • A water dispenser, an elevator, and smoke-free premises
Room features
All 126 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Eco-friendly cleaning products, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

Frequently asked questions

Is One Puebla Serdan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at One Puebla Serdan?

Self parking is free at this property.

What time is check-in at One Puebla Serdan?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at One Puebla Serdan?

Check-out is at noon.

Where is One Puebla Serdan located?

Located in the heart of Puebla, this eco-certified hotel is 0.3 mi (0.4 km) from Galerías Serdán and within 6 mi (10 km) of Finsa Industrial Park and Estadio de Béisbol Hermanos Serdán. Centro Expositor and Cuauhtemoc Stadium are also within 6 mi (10 km).

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One Puebla Serdan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 274 out of 445 reviews
Rating 8 - Good. 125 out of 445 reviews
Rating 6 - Okay. 32 out of 445 reviews
Rating 4 - Poor. 6 out of 445 reviews
Rating 2 - Terrible. 8 out of 445 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024

10/10

Staff was nice and the room was clean.
Stayed 2 nights in May 2024

10/10

Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024

8/10

..
Stayed 1 night in Dec 2024

6/10

agradable
Stayed 1 night in Dec 2022

6/10

I was disappointed waiting for the front desk person, I was supposed to pay a fee of $261.93 because I made a payment through Expedia of $86.46 the total of the hotel was 367.52 and the hotel charged me the full amount and they told me that I had to contact Expedia customer service to be reimbursed for the initial payment. But Expedia doesn't have any phone number to contact them. I would like to be reimbursed for that money 🙁 Thank you
Stayed 5 nights in Nov 2024

6/10

The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024

8/10

No opinion
Stayed 1 night in Jul 2023

10/10

Buen sitio
Stayed 1 night in Apr 2025

10/10

excelente atención y servicio
Stayed 1 night in May 2025

10/10

Fácil acceso.
Stayed 1 night in May 2025

10/10

Muy buenas
Stayed 1 night in May 2025

10/10

Buen servicio, recomendable
Stayed 1 night in May 2025

6/10

La habitación tenía un olor muy extraño. Olía a orines de mascota.
Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Apr 2025

6/10

Desgraciadamente una señorita de recepción que estaba mal entrenada, cuando llegamos mi familia y yo después de un día de recorrido por pueblos mágicos y solicite toallas, me hizo bajar a recepción en lugar de llevarlas a la habitación cuando un día antes me subieron las botellas de agua que había solicitado, y digo mal entrenamiento por qué ese mismo día de las toallas también solicite cubiertos desechables y de igual forma me hizo bajar y cuando mandé a mi hijo a comprar un jugo para la cena se confundió y no se lo quiso vender, en fin, espero puedan mejorar eso pues he estado hospedado en esa cadena en otros estados y todo muy bien. Y no piensen que estaba sola en la recepción y que por eso no podía subir lo que le solicitaba, estaba acompañada de un joven muy amable todo ese turno. Por lo demás considero que el hotel cumple.
Stayed 4 nights in Apr 2025

10/10

Stayed 2 nights in Apr 2025

10/10

Stayed 4 nights in Apr 2025

10/10

Stayed 2 nights in Apr 2025

10/10

Es un lugar seminuevo. Las condiciones del edificio son buenas, el desayuno excelente. Atención recepción muy buena
Stayed 1 night in Apr 2025

8/10

Precio muy cómodo para los servicios que ofrece
Stayed 1 night in Mar 2025

10/10

Buen servicio pero al rededor pocos negocios.
Stayed 1 night in Mar 2025

10/10

Excelente lugar
Stayed 1 night in Mar 2025

4/10

Stayed 1 night in Feb 2025

6/10

El check in fue muy tardado, poco personal
Stayed 1 night in Dec 2024