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One Puebla Serdan

3.0 star property
Hotel with free parking, a quick walk to Galerías Serdán

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Photo gallery for One Puebla Serdan

Exterior
Exterior
Exterior
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Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets
Experience the eco-friendly charm of One Puebla Serdan, a hotel near Galerías Serdán. Stay connected with in-room WiFi, take care of business at the meeting room or business center, and unwind with laundry facilities - all while enjoying free self parking and a 24-hour front desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023

What's nearby

  • Galerías Serdán - 5 min walk - 0.3 miles
  • Angelopolis Commercial Center - 6 min drive - 3.3 miles
  • Cuauhtemoc Stadium - 7 min drive - 5.1 miles
  • Zócalo de Puebla - 7 min drive - 3.0 miles
  • Centro Expositor - 8 min drive - 4.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 29 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Sushimart - ‬4 min walk
  • ‪Chili's - ‬8 min walk
  • ‪Antigua Taquería La Oriental - ‬8 min walk
  • ‪Mr. Sushi - ‬8 min walk

About this property

One Puebla Serdan

Hotel near Galerías Serdán
Located close to Finsa Industrial Park, One Puebla Serdan provides laundry facilities and a business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A front-desk safe, a water dispenser, and a 24-hour front desk
  • 1 meeting room, smoke-free premises, and an elevator
Room features
All 126 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Eco-friendly cleaning products, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

Frequently asked questions

Is One Puebla Serdan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at One Puebla Serdan?

Self parking is free at this property.

What time is check-in at One Puebla Serdan?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at One Puebla Serdan?

Check-out is at noon.

Where is One Puebla Serdan located?

Located in the heart of Puebla, this hotel is 0.3 mi (0.4 km) from Galerías Serdán and within 6 mi (10 km) of Finsa Industrial Park and Estadio de Béisbol Hermanos Serdán. Centro Expositor and Cuauhtemoc Stadium are also within 6 mi (10 km).

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One Puebla Serdan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 305 out of 493 reviews
Rating 8 - Good. 139 out of 493 reviews
Rating 6 - Okay. 33 out of 493 reviews
Rating 4 - Poor. 7 out of 493 reviews
Rating 2 - Terrible. 9 out of 493 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

dulce

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious! Great variety and traditional. Chilaquiles with all sauces. I am totally coming back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Afsaneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price. Only concert Was they will Shutoff the A/C during the day
Stayed 1 night in Mar 2025

8/10 Good

Eruviel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024

8/10 Good

MA. NIEVES HOYOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Dec 2024

6/10 Okay

Lori

Liked: Cleanliness, staff & service, amenities
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
La estancia estuvo tranquila. No hay ni che a variedad en el desayuno.
Stayed 1 night in Sep 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo seria tener opciones de comida por la tarde o noche
Stayed 2 nights in Oct 2025

8/10 Good

Oscar Bernardo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Solamente que te engañan con el tamaño de las camas yo pedí camas matrimoniales y resulta que son más pequeñas , esto me lo dijo recepcionista que sus medidas son más pequeñas, pero hasta que yo le pregunté . Deberían de mencionar eso con anticipación o no poner que son matrimoniales . Pasamos la noche pésima .
Stayed 1 night in May 2025

10/10 Excellent

Karla

Stayed 1 night in Sep 2025

10/10 Excellent

José Juan

Stayed 1 night in Sep 2025

8/10 Good

MA. NIEVES HOYOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno
Stayed 1 night in Sep 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia y segura
Stayed 2 nights in Sep 2025

8/10 Good

Eruviel

Stayed 1 night in Sep 2025

6/10 Okay

Anabel Sánchez

Liked: Staff & service
Ese mejor mantenimiento
Stayed 1 night in Sep 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Es muy acogedor, tranquilo y seguro el lugar, solo les hago la sugerencia de limpiar bien el espacio de regaderas ya que encontramos cabellos en la pared
Stayed 1 night in Sep 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Stayed 1 night in Aug 2025

10/10 Excellent

Alexis Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación y precio
Stayed 1 night in Aug 2025

8/10 Good

AURORA DEL CARMEN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
es una sucursal tranquila, solo el guardia o el señor de la puerta salio a decirme que moviera mi camioneta porque no me estacione como debia. Me estacione asi porque traia niños pequeños, aparte esta lloviendo y me regrese a mover la camioneta bajo la lluvia.
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno para pasar lanoche
Stayed 1 night in Jul 2025

8/10 Good

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones están bien, solo que el desayuno deja mucho que desear
Stayed 1 night in Aug 2025

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