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OYO Hotel Familiar Tollan Cholula

3.0 star property
Travelers find thoughtful touches at this welcoming hotel near the Great Pyramid of Cholula, with self parking and staff available around the clock

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Photo gallery for OYO Hotel Familiar Tollan Cholula

Superior Double Room | Desk, free WiFi, bed sheets - OYO Hotel Familiar Tollan Cholula (San Pedro Cholula)
Standard Room, 2 Queen Beds | Room amenity - OYO Hotel Familiar Tollan Cholula (San Pedro Cholula)
Property entrance - OYO Hotel Familiar Tollan Cholula (San Pedro Cholula)
Free self parking - OYO Hotel Familiar Tollan Cholula (San Pedro Cholula)
Lobby sitting area - OYO Hotel Familiar Tollan Cholula (San Pedro Cholula)
Situated at the foot of Cholula's historic hill, OYO Hotel Familiar Tollan provides a genuine welcome with practical amenities. Guests appreciate the in-room WiFi, helpful 24-hour front desk service, and convenient luggage storage throughout their visit.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi, bed sheets

Deluxe Room

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in San Pedro Cholula, OYO Hotel Familiar Tollan Cholula is in the city center. Great Pyramid of Cholula and Puebla Cathedral are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center. Looking to enjoy an event or a game while in town? See what's happening at BUAP Olympic Stadium Park or Cuauhtemoc Stadium. Visit our San Pedro Cholula travel guide
Map
0, Calle 19 Ote. 613, San Pablo Tecamac, San Pedro Cholula, PUE, 72750

What's nearby

  • Great Pyramid of Cholula showing a church or cathedral and tranquil scenes as well as an individual male
    Great Pyramid of Cholula
    9 min walk - 0.5 miles
  • La Virgen de los Remedios Sanctuary showing heritage elements and mountains
    La Virgen de los Remedios Sanctuary
    10 min walk - 0.6 miles
  • Sunset 🌞
    University of the Americas Puebla
    17 min walk - 0.9 miles
  • Zócalo
    12 min walk - 0.7 miles
  • Plaza de la Concordia
    15 min walk - 0.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    31 min drive
  • Puebla Intl. Airport (PBC)
    33 min drive

Restaurants

  • Cervecería Cholula
    7 min walk
  • El Luchador Pesquero
    8 min walk
  • Contexto Pizzas a la Leña
    5 min walk
  • Quesadillas La Cabaña
    5 min walk
  • La Suculenta
    6 min walk

About this property

OYO Hotel Familiar Tollan Cholula

Hotel near Great Pyramid of Cholula
OYO Hotel Familiar Tollan Cholula provides everything you need. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Outdoor furniture, smoke-free premises, and multilingual staff
  • Luggage storage and a 24-hour front desk
Room features
All guestrooms at OYO Hotel Familiar Tollan Cholula include perks such as separate sitting areas, in addition to amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property

Property is also known as

OYO Hotel Tollan
Oyo Familiar Tollan
Hotel Familiar Tollan
OYO Hotel Familiar Tollan Hotel
OYO Hotel Familiar Tollan San Pedro Cholula
OYO Hotel Familiar Tollan Hotel San Pedro Cholula

Frequently asked questions

Is OYO Hotel Familiar Tollan Cholula pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at OYO Hotel Familiar Tollan Cholula?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at OYO Hotel Familiar Tollan Cholula?

Check-out is at 12:30 PM.

Where is OYO Hotel Familiar Tollan Cholula located?

Located in Cholula, this hotel is within a 15-minute walk of Zócalo and Great Pyramid of Cholula. La Barrica Museum and La Virgen de los Remedios Sanctuary are also within 1 mi (2 km).

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Reviews

OYO Hotel Familiar Tollan Cholula Reviews

7.4

Good

8.2

Cleanliness

7.0

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 37 out of 113 reviews
Rating 8 - Good. 36 out of 113 reviews
Rating 6 - Okay. 18 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 12 out of 113 reviews

Reviews

6/10 Okay

Yael Sebastian

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Jun 2025

8/10 Good

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025

6/10 Okay

Jazmin

No habia agua caliente. Me cobraron comision pornpagar con tarjeta Adicional me corbraron 89 pesos mas a mi tarjeta desde que reserve y se supone que solonera gatantia y pago directo
Stayed 1 night in Dec 2025

2/10 Terrible

Monserrat

Disliked: Cleanliness, amenities, property conditions & facilities
El servicio fue pésimo. No había agua No había toallas Y al momento de solitar ambos servicio no existió personal para solucionar el problema.
Stayed 1 night in Nov 2025

4/10 Poor

José Alfredo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Faltaban accesorios en la habitación. El baño carecía de herrajes: toalleros dispensador de papel higiénico ni cancel para la regadera. No tenía toallas. La habitación No tenía ventanas.
Stayed 1 night in Nov 2025

8/10 Good

JORGE AVILA

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2025

6/10 Okay

MARIA ELENA

El estacionamiento está bien, esta cerca del centro, hay tienda cerca, las televisiones de los cuartos no servían, en cuarto la cama estaba muy mojada por filtración de agua, ni hay suficiente agua caliente, el o papel de baño y el jabón que dan lo es suficiente éramos 3 personas por cuarto
Stayed 1 night in Oct 2025

8/10 Good

juan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aún cuando se me había notificado la confirmación, la persona encargada dijo no tengo nada todavía, tuve que iniciar de nuevo ya estando allí y pagué en efectivo.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy seguro
Stayed 1 night in Jul 2025

8/10 Good

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta bien la vrd, solo la cama es muy dura y las sabanas y cobijas frias, pero hay lindos lugares al rededor de ahi
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jun 2025

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parece más un hotel de paso, mucho ruido, las camas super duras, solo te dan un rollo de papel y un jabón mini, toallas húmedas
Stayed 1 night in Jun 2025

4/10 Poor

Juan Antonio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Colchón feo, TV sin cable y falla de agua
Stayed 1 night in Jun 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, el unico inconveniente es que no hubo agua caliente, fuera de eso, excelente servicio
Stayed 1 night in Jun 2025

6/10 Okay

Ariadna

Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó mucho no te dan shampoo, y las toallas y el jabón es limitado
Stayed 2 nights in May 2025

10/10 Excellent

Irving

Liked: Cleanliness, amenities, property conditions & facilities
La atención es buena y las instalaciones limpias. Lugar tranquilo
Stayed 2 nights in May 2025

8/10 Good

VICTOR HUGO

Liked: Cleanliness, staff & service
Fue intermitente el agua caliente. Es buena opción de alojamiento por la ubicación.
Stayed 1 night in May 2025

4/10 Poor

FER

Disliked: Staff & service, amenities, property conditions & facilities
Muchos problemas con la habitación, cerraban el servicio de agua y no había para el sanitario, o lavarse las manos....tenía que buscar al personal para que abrieran la llave de paso, la TV no tenía señal para ver canales....mucho que desear de este lugar.
Stayed 1 night in Apr 2025

4/10 Poor

Miriam Susana

Disliked: Amenities
Colchones muy duros
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Sevicio excelente
Stayed 1 night in Mar 2025

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nunca me hospedé y me están cobrando
Stayed 2 nights in Feb 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia muy limpio y lindo con tranquilidad
Stayed 1 night in Jan 2025

8/10 Good

Ehinar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No es un hotel espectacular, el precio lo dice todo, pero cumple con su objetivo, es tranquilo; tiene estacionamiento; es economico, tiene agua caliente!! Bastante bien
Stayed 2 nights in Dec 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel que me ha tocado

Sin exagerar la peor experiencia que he tenido en un hotel, para empezar no abrían la puertaoara seguirle en el estacionamiento estaban haciendo reparaciones y dejaron lleno de tierra mi auto, para cerrar con broche de oro no me di cuenta y la cama tenia chinches
Stayed 1 night in Nov 2024

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia hotel tollan

La estancia es bastante cómoda, está aproximadamente retirado el hotel de la plaza de Cholula como 6 cuadras(si debes de caminar). Lo recomiendo muchísimo ya que el costo es bastante accesible. Tomar en cuenta que la habitación no cuenta con aire acondicionado.
Stayed 2 nights in Nov 2024