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NH Puebla Centro Histórico

4.0 star property
This eco-friendly retreat in Puebla's Historic Center offers travelers essential comforts including a 24-hour gym, business center, and multilingual staff

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Photo gallery for NH Puebla Centro Histórico

Exterior - NH Puebla Centro Histórico (Puebla)
Fitness facility - NH Puebla Centro Histórico (Puebla)
Premium bedding, down comforters, pillowtop beds, minibar - NH Puebla Centro Histórico (Puebla)
Daily buffet breakfast for a fee - NH Puebla Centro Histórico (Puebla)
Lobby - NH Puebla Centro Histórico (Puebla)
NH Puebla Centro Histórico places travelers in the heart of the historic district, just steps from the picturesque Zócalo de Puebla. Guests can take refreshing dips in the outdoor pool and appreciate the convenience of on-site dry cleaning and laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

8.6 out of 10
Excellent
(76 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

7.4 out of 10
Good
(17 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room (2 Double Beds)

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (2 Double Beds)

7.2 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Puebla, NH Puebla Centro Histórico is in the business district. Great Pyramid of Cholula and Palafoxiana Library are local landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center and Candy Street. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Guests love the hotel's central location. Visit our Puebla travel guide
Map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000

What's nearby

  • Zocalo Square showing night scenes and a garden
    Zócalo de Puebla
    5 min walk - 0.3 miles
  • Puebla Cathedral which includes night scenes, heritage architecture and a church or cathedral
    Puebla Cathedral
    7 min walk - 0.4 miles
  • Santo Domingo Church featuring a church or cathedral, interior views and heritage elements
    Santo Domingo Church
    7 min walk - 0.4 miles
  • Los Sapos Bazaar as well as a small group of people
    Los Sapos Bazaar
    10 min walk - 0.6 miles
  • Puebla Convention Center
    15 min walk - 0.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    18 min walk
  • Puebla Intl. Airport (PBC)
    42 min drive

Restaurants

  • El Gato De Oro
    3 min walk
  • OCHO30.4
    3 min walk
  • Moyuelo
    3 min walk
  • El Corona
    2 min walk
  • La Guadalupana
    3 min walk

About this property

NH Puebla Centro Histórico

Upscale hotel near Zócalo de Puebla
Consider a stay at NH Puebla Centro Histórico and take advantage of a terrace, dry cleaning/laundry services, and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour gym and a business center.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, luggage storage, and wedding services
  • A banquet hall, smoke-free premises, and concierge services
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 180 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like late night room service and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 100 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Self parking fee: MXN 100 per day
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

Frequently asked questions

Does NH Puebla Centro Histórico have a pool?

Yes, this property has an outdoor pool. The pool will be closed during the winter.

Is NH Puebla Centro Histórico pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of MXN 450 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for MXN 100 per day. Limited spots are available.

What time is check-in at NH Puebla Centro Histórico?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Puebla Centro Histórico?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does NH Puebla Centro Histórico provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is NH Puebla Centro Histórico located?

Located in Puebla Historic Center, this hotel is within a 5-minute walk of Zócalo de Puebla and Profetica. Palafoxiana Library and Rosario Chapel are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 18 minutes by foot.

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Reviews

NH Puebla Centro Histórico Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 852 out of 1555 reviews
Rating 8 - Good. 408 out of 1555 reviews
Rating 6 - Okay. 169 out of 1555 reviews
Rating 4 - Poor. 72 out of 1555 reviews
Rating 2 - Terrible. 54 out of 1555 reviews

Reviews

Verified

10/10 Excellent

Diego Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great food, awesome staff and nice facilities
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Carlos G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay with easy access to many attractions in downtown Puebla.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in downtown, great location for visiting major points of interest and museums. The staff is very friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff..
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Jose

Liked: Staff & service, amenities
The location is great ,staff is very friendly and helpful, great parking. Hotel rules and policies limits staff for guests needs . Unfortunate batrooms had some mold, sinks with a yellow rim,bathroom black rims, water gets out of shower and make a big poodle in the outside, dirty furniture
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness
Great restaurants near by and you can walk to the great museums
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Álvaro Torres

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Cant wait to come back
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located very close to all the beautiful sites and museum. The breakfast service is excellent and all the staff were very friendly. I recommend it already to some friends.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was great and very accomodating.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Gerald

Liked: Staff & service, amenities
‘Seen better days, and ‘be nice if someone would clean the back of a bathroom door annually. But comfy rooms with lots of light, a decent restaurant and I go back just for the little pool and roof-top sunshine.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very well located, comfortable, good breakfast, but the lobby looks a bit unattended, the lobby lady's room was dirty (3 toilets and all dirty).
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the center of everything and close to everything
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Blanca Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dulce Rubi

Liked: Amenities
Excelente todo!!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENTE
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ARIEL

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Miguel

Disliked: Amenities
Normal
Stayed 1 night in Dec 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B
Stayed 1 night in Oct 2025
Verified

8/10 Good

Efren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Julian

Disliked: Cleanliness, amenities, property conditions & facilities
Room dirty, no water to drink.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The best about this hotel is the breakfast (which is delicious) and location. The rooms need to be upgrade, you can hear everything the room next. The air conditioning doesn’t work properly. This hotel shoud be two stars.
Stayed 5 nights in Jul 2025