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Mesón Sacristía de la Compañía

4.0 star property
Historic charm meets vibrant city life in this Puebla retreat where thoughtful details create a memorable stay in Mexico's cultural heart

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Exterior - Mesón Sacristía de la Compañía (Puebla)
Free WiFi, bed sheets - Mesón Sacristía de la Compañía (Puebla)
Superior Room | Bathroom | Shower, hair dryer, towels - Mesón Sacristía de la Compañía (Puebla)
40-inch flat-screen TV with cable channels, TV, Netflix - Mesón Sacristía de la Compañía (Puebla)
Superior Room | Free WiFi, bed sheets - Mesón Sacristía de la Compañía (Puebla)
Mesón Sacristía de la Compañía, in Puebla's historic center, offers an upscale experience with practical amenities. Guests enjoy in-room WiFi, easy luggage storage, and concierge services. Relax at the on-site restaurant and bar after exploring the city.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Junior Room

Free WiFi, bed sheets

Junior Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Free WiFi, bed sheets

Superior Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

About the neighborhood

Located in Puebla, Mesón Sacristía de la Compañía is in the city center. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Spend some time exploring the area's activities, including golfing. Visit our Puebla travel guide
Map
6 Sur No 304 Callejón de los Sapos, Centro Histórico, Puebla, PUE, 72000

What's nearby

  • Los Sapos Bazaar
    Los Sapos Bazaar
    2 min walk - 0.1 miles
  • El Parian market in Puebla City Mexico
    El Parian Market
    2 min walk - 0.1 miles
  • Zócalo de Puebla
    Zócalo de Puebla
    5 min walk - 0.3 miles
  • Puebla Cathedral
    Puebla Cathedral
    5 min walk - 0.3 miles
  • Puebla Convention Center
    7 min walk - 0.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    11 min drive
  • Puebla Intl. Airport (PBC)
    42 min drive

Restaurants

  • La Pasita
    1 min walk
  • La Berenjena
    1 min walk
  • El Ídolo De México
    2 min walk
  • Centena Cuatro
    2 min walk
  • La Casa del Mendrugo
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • No elevator

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Free local calls

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is Mesón Sacristía de la Compañía pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mesón Sacristía de la Compañía?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mesón Sacristía de la Compañía?

Check-out is at noon.

Where is Mesón Sacristía de la Compañía located?

Located in Puebla Historic Center, this hotel is within a 5-minute walk of Callejon del Sapo and Zócalo de Puebla. Los Sapos Bazaar and Ovando Bridge are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mesón Sacristía de la Compañía Reviews

8.6

Excellent

9.2

Cleanliness

9.6

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 79 out of 152 reviews
Rating 8 - Good. 49 out of 152 reviews
Rating 6 - Okay. 13 out of 152 reviews
Rating 4 - Poor. 6 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

Reviews

Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the Meson is such a unique property. It was very comfortable. The staff was so friendly and very helpful. Despite being on a main street, it was very quiet at night. We thoroughly enjoyed it. I would highly recommend it. I look forward to my next stay there.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fabulous!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in the heart of Puebla

A darling hotel in the heart of Puebla. Staying in a traditional casona you really feel you've gone back in time but with all the modern amenities. Carlos, the innkeeper, was a joy and we loved everything about our stay here. Highly recommend!
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Feiya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the room is very nice and the stuff, especially the gentleman who watch the door in the middle of the night is super friendly and helpful. But shower head water is very smell and takes very long time to get hot water
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

ALEJANDRO APARICIO

Disliked: Staff & service
No hay agua caliente debido a que tienen paneles solares, hay que dejar abierta la llave más de media hora para que salga poquitito tibia (más fría que caliente) esto ocasiona que se desperdicien miles de litros de agua. Y para cuando logra salir poquitito más caliente se acaba el agua. PÉSIMO SERVICIO REFERENTE EN ESTE ASPECTO DEL AGUA. El wc se tuvo que quedar sucio debido a que ya no hubo agua. Consideró al personal de limpieza cuando tienen que lavar los baños. NO LO RECOMIRNDO
Stayed 1 night in Nov 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Lovely property, however, I did not notice in the “special instructions” that guests could only check in during a very limited 2 hour time frame. It also said that guests arriving after 3 pm would not be able to check in until the next day. My husband and I panicked, as it was already close to 5 pm by the time we arrived. We thought we really had a problem, as it was New Years Eve, and all of the other hotels in town were full. Fortunately, we were able to contact the hotel and give our arrival time. The guy at the desk said that was no problem and that we could check in whenever. If this is the case, the message about limited check in hours should be removed. What hotel only allows a 2 hour check in time? Also, the property is a bit of a distance from the town of Taxco and there is no restaurant (they only offer breakfast). Guests should be advised to eat dinner or bring it with them as there is also no other option nearby. Being that it is a distance from town, a restaurant should be available.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar exclusivo, habitaciones únicas, cada una de ellas es toda una experiencia.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location, ambiance and food! Minor details on maintenance.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this little hotel!

What this hotel lacks in luxury it makes up in charm. It is almost like living in a museum. Be patient with the hot water. It takes time but will get there. The staff is friendly and helpful. Very nice breakfast included and the chicken soup is wonderful. My second stay there and hope it won't be my last.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precious Gem in Centro Historico

Absolutely lovely experience at this special boutique hotel! The room was breathtakingly furnished, the bed comfortable and many thoughtful touches added to make the stay perfect. The service was friendly and efficient, the breakfast delicious. The location rocks—two blocks from the Zocalo and on a classic street (Toad Alley.) I will definitely return.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pictures don't really do it justice

Great location right off main points of interest. Pretty little street. Our room was gorgeous, old furnishings, nice sitting area. Rooms open up onto a shared, courtyard restaurant. Perfect for our needs. Like many hotels in Mexico, hot water is not consistent in shower. The courtyard is a well reviewed restaurant, open to the public. That is good and bad. Great music in the afternoon on the weekend when we were there. Loud late one night when we were headed off to sleep. I rated it a "4" for service, not for any bad reason but simply the lack of a "host" type feel like we have experienced in some of the best boutique type hotels. Staff was nice enough but it didn't feel as homey as some other places.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

HITOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zocaloに近いコロニアル邸宅、こういう雰囲気が好きな人と快適性を求める人と、人に依って評価が分かれやすいと感じる。 コーヒーメーカー・紅茶セットあり。シャワーのみ。 駐車場はなく配車を頼む。初めてだと車でのアクセスは少し難しいと思う。
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Beautiful Hotel BUT

The location is perfect and the decor is amazing. And the included breakfast is wonderful but I wouldn’t stay again largely because I didn’t have hot water for a shower. Additionally, checkin came with no basic information like check out times, when the front door locks and what to do if you aren’t back or a simple reminder that breakfast is included. It could be so much better.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the front desk are exceptional, very kind and go out of their way to ensure they meet all your requests...just ask.
Stayed 1 night in Nov 2018
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities

A Step into Mexico’s Past

The staff is excellent. Bed was nice and room was clean. Hotel is close to great food, museums, the plaza - just a great location within walking distance of everything. Breakfast at the hotel was substandard everyday. The room was warm and the ceiling fan inadequate. Water pressure in the shower left a little to be desired also. This is a common problem in Puebla. Hotel is filled with Mexican antiques and culture.
Stayed 3 nights in Oct 2018
Verified

2/10 Terrible

Melissa

Disliked: Staff & service, property conditions & facilities, room comfort

Do NOT trust the staff

There are many pluses to this hotel, but negatives outweigh. I could never recommend staying here. As non-Spanish speakers, we struggled to communicate with staff. They treated us well, but we were taken advantage of by restaurant staff in a scam we suspect they repeat. On our last night Luis, our waiter throughout our stay, set 2 bottles of mezcal out and said they were “house mezcals” and proceeded to write down prices for us. The amounts seemed high, but we were willing to pay for mezcal we could not get in the US. When we agreed to the purchase, staff that had been hovering went to the kitchen for an energized conversation, which put us on edge. Once in our room we investigated prices and realized they were inflated by 300% over retail. With limited language skills, we felt it was impossible to undo the transaction that night. I strongly suspect the staff split the proceeds of the scam. We have since contacted the hotel owners and management regarding the situation. They chose to do nothing. Lesson learned: do not be so trusting. A quality hotel should only hire employees they and their guest can trust, and that is not the case at this hotel. A more careful reading of other reviews upon our return, it is clear this is a known issue and that management does not care to protect guests from similar episodes of scams and over-charges.
Stayed 4 nights in Sep 2018
Verified

2/10 Terrible

erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin agua caliente

A mi llegada no hubo agua caliente. El personal lo revisó y dejaron el baño mojado para decir lo siento no sale caliente despues de una hora. Terrible.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon in Puebla

We spent 3 nights at this fabulous hotel, great location, staff is extremely friendly. I totally recommend this hotel.
Stayed 3 nights in Jul 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Give another place a chance

The location is great. It’s a short walk away from the Zocalo and steps away from a nice small bar. The breakfast was good. The staff gave a weird vibe. In particular two of them; they seemed creepy to me. The small table and the dresser in our room had a broken piece. There was a hole in the bathroom wall and the small mirror looked like it had been glued back on. No big deal, but no one wants to see their room falling apart. The shower caps seemed used. One had a small hole and was stretched out (used). When we arrived, the towels were stiff. One had a dirt stain. The beds were horrible! The worst i’ve ever slept in! I will not be staying here again mainly because of that. I need a good night sleep... especially after being out all day exploring! Also, check your bill. We had a few drinks at the bar and they tried to charge us for an extra drink.
Stayed 3 nights in Apr 2018
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely traditional building, right in town, so most convenient
Stayed 4 nights in Apr 2018
Verified

4/10 Poor

Jordi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We changed hotels

We decided to not stay and change hotels to Hotel Cartesiano, around the corner. Much, much better hotel
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Increíble la atención del personal, ALEX el mejor!

Olvide unas camisas y muy amablemente y honestamente me contactaron y enviaron a mi domicilio. El personal es de lo mejor que he visto, ellos tienen 5 estrellas. Muchas gracias!
Stayed 1 night in Jan 2018
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, room comfort
Muy bien ubicado, solo que el baño se inundo x que no tiene buen drenaje, y tarda muchísimo que el agua caliente salga, ocasionando que se tire mucha agua. El desayuno es muy bueno y suficiente. La habitación si era espaciosa, con cafetera y una cortesía de dulces típicos. la decoración si es muy bonita en su estilo.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Mexican Boutique Hotel

The decoration is beautiful, the staff is very nice and the hotel is very clean. I enjoyed the Mexican breakfast, it was delicious!
Stayed 1 night in Dec 2017
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two blocks from the Socalo (center).

We stayed 2 nights at this hotel. We traveled with our daughters whom are 6 and 7. The check in was fast and painless, we even got our room upgraded from one king bed to 2 queens without a problem. The hotel is close to everything and has free breakfast and wifi however the wifi connection was really slow. This hotel is not suitable for people that can't climb stairs since there is no elevator. The room has the coolest room key ever...wait till you see ;-)
Stayed 3 nights in Dec 2017