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InterContinental Presidente Puebla by IHG

4.0 star property
Travelers can savor international cuisine at three distinct restaurants, rejuvenate with spa treatments, and experience attentive service from the friendly staff

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Photo gallery for InterContinental Presidente Puebla by IHG

Egyptian cotton sheets, premium bedding, down comforters, in-room safe - InterContinental Presidente Puebla by IHG (Puebla)
Restaurant - InterContinental Presidente Puebla by IHG (Puebla)
Reception - InterContinental Presidente Puebla by IHG (Puebla)
Exterior - InterContinental Presidente Puebla by IHG (Puebla)
Exterior - InterContinental Presidente Puebla by IHG (Puebla)
The InterContinental Presidente Puebla offers a complete experience with three on-site international cuisine restaurants and a spa with rejuvenating massages. Guests enjoy the shopping options and free in-room WiFi. The helpful staff consistently receives positive reviews.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(41 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Presidential Suite

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Classic Room, 1 King Bed, Accessible Bathtub (Mobility) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Puebla, InterContinental Presidente Puebla by IHG is in the business district and near the airport. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Centro de Artes Crazy Ibiza and National Museum of Mexican Railroads are also worth visiting. Visit our Puebla travel guide
Map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140

What's nearby

  • Fuente de los Frailes
    12 min walk - 0.7 miles
  • Galerías Serdán
    15 min walk - 0.8 miles
  • Museum of the Mexican Army and Air Force
    6 min drive - 1.4 miles
  • National Museum of Mexican Railroads
    7 min drive - 1.7 miles
  • Cuexcomate Volcano
    9 min drive - 1.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    9 min drive
  • Puebla Intl. Airport (PBC)
    35 min drive

Restaurants

  • María Ofelia
    4 min walk
  • Carl’s Jr.
    3 min walk
  • La Cocina de Los Angeles
    1 min walk
  • Xanta Gastronomía
    4 min walk
  • Antigua Taquería La Oriental
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (189,263 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does InterContinental Presidente Puebla by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is InterContinental Presidente Puebla by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of USD 70 per pet, per night. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Presidente Puebla by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at InterContinental Presidente Puebla by IHG?

Check-out is at 1 PM.

Where is InterContinental Presidente Puebla by IHG located?

Situated near the airport, this spa hotel is within 1 mi (2 km) of Fuente de los Frailes and Galerías Serdán. National Museum of Mexican Railroads and Museum of the Mexican Army and Air Force are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

InterContinental Presidente Puebla by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 735 out of 1021 reviews
Rating 8 - Good. 160 out of 1021 reviews
Rating 6 - Okay. 66 out of 1021 reviews
Rating 4 - Poor. 35 out of 1021 reviews
Rating 2 - Terrible. 25 out of 1021 reviews

Reviews

Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome breakfast, great location, beautiful hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful pool, attentive staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Philippe Abel

Liked: Cleanliness, amenities, property conditions & facilities
Intercontinental is like a resort in the city, nice heated outdoor pool, Gym, Spa and a cozy lobby bar. Service stands out as well as the well served breakfast buffet. Thumbs Up !
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
We stayed here as a family of three in a king room with a sleeper sofa. While the sofa bed was unfortunately uncomfortable—you could feel the springs—it was manageable for a short stay. The staff were very friendly and helpful, which made a big difference. Having a car rental on site was extremely convenient, and it was easy to get Ubers to and from the center of town, which was only about 10–15 minutes away. The breakfast buffet was excellent and a real highlight of our stay. Overall, a good experience, though the sofa bed could definitely use an upgrade.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Israel

Liked: Staff & service
Not a fan of peto friendly in hotel restaurants.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Great food and staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

ADOLF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms,good breakfast, staff very helpful
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good , and it was a very relaxed experience
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

HECTOR PALMEROS

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent!! The staff and service was outstanding!! definitely will return
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jose Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

León

Liked: Cleanliness, property conditions & facilities
Ni e place to stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness
Great breakfat, excellent property
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

silverio

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good 👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Iliana Elizabeth

Liked: Cleanliness, staff & service
Mm
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

David

d
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Magali

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , Beautiful hotel . A bit noisy because New Years celebrations . My Hotel option when visiting Puebla . 3rd time visiting and stayed at same hotel
Children room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Dec 2025
Verified

8/10 Good

Peter

We were staying in a Club
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Victor Hugo

*****
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Maria Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property that still does everything right!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
Excelente
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Samuel

Liked: Cleanliness, property conditions & facilities
The bedroom need to be updated
Stayed 1 night in Jan 2026