Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Hotel Xelhua

3.5 star property
Hotel with free parking, a quick walk to Great Pyramid of Cholula

Choose dates to view prices

Photo gallery for Hotel Xelhua

View from property
Staircase
Junior Single Room | Individually furnished, laptop workspace, free WiFi, bed sheets
Front of property
Interior
Culture meets comfort at Hotel Xelhua near the Great Pyramid of Cholula. Enjoy international dishes at Malik restaurant, sip coffee at the rooftop café, and use high-speed WiFi to plan excursions. The staff offers attentive service and assistance with local tours.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking included
  • Housekeeping
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Double Room

Executive Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Executive Double Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Junior Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Junior Double Room

Highlights

Deck/patio
Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Electric kettle
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room (Master Sencilla con Jacuzzi )

Individually furnished, laptop workspace, free WiFi, bed sheets

Signature Room (Master Sencilla con Jacuzzi )

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Individually furnished
Private indoor hot tub
Heating
Refrigerator
Dining table
Flat-screen TV
Renovated in 2015
  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Basic Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Single Room

Executive Single Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Executive Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Basic Double Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Private bathroom
Rainfall showerhead
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
3 restaurants, breakfast served

Quinta Real Puebla

Puebla Historic Center
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,002 reviews
Quinta Real Puebla

About the neighborhood

Map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760

What's nearby

  • Plaza de la Concordia - 2 min walk - 0.1 miles
  • Ex-Convento de San Gabriel - 3 min walk - 0.2 miles
  • Great Pyramid of Cholula - 5 min walk - 0.3 miles
  • La Virgen de los Remedios Sanctuary - 5 min walk - 0.3 miles
  • University of the Americas Puebla - 15 min walk - 0.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla Intl. Airport (PBC) - 16 min drive

Restaurants

  • ‪Restaurant Bar La Lunita - ‬3 min walk
  • ‪Licorería San Pedrito - ‬2 min walk
  • ‪Jazzatlán - ‬3 min walk
  • ‪La Terrace - ‬1 min walk
  • ‪Michelocas - ‬1 min walk

About this property

Hotel Xelhua

Hotel near Great Pyramid of Cholula
Located close to Plaza de la Concordia and Ex-Convento de San Gabriel, Hotel Xelhua provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site international cuisine restaurant, Malik, offers brunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • Free self parking
  • Coffee/tea in the lobby, a banquet hall, and a computer station
  • A gift shop, luggage storage, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as thoughtful touches like free WiFi and dining tables.
More conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Malik

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Frequently asked questions

Is Hotel Xelhua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Xelhua?

Self parking is free at this property.

What time is check-in at Hotel Xelhua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Xelhua?

Check-out is at 1 PM.

Where is Hotel Xelhua located?

Located in Cholula, this hotel is within a 5-minute walk of Plaza de la Concordia and Capilla Real. Ex-Convento de San Gabriel and Great Pyramid of Cholula are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Xelhua Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 155 out of 339 reviews
Rating 8 - Good. 92 out of 339 reviews
Rating 6 - Okay. 52 out of 339 reviews
Rating 4 - Poor. 26 out of 339 reviews
Rating 2 - Terrible. 14 out of 339 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.
Stayed 1 night in Apr 2025

8/10 Good

Norma L

Liked: Cleanliness, staff & service, property conditions & facilities
Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.
Stayed 2 nights in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained, staff very friendly and helpful. Easy to find.
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super amicable and attentive. The hotel was very picturesque and super clean. It has a covered parking, súper accesible.
Stayed 3 nights in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, front desk very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

DULCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and helpful. Great Location
Stayed 4 nights in Feb 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day
Stayed 4 nights in Apr 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Great room.
Stayed 1 night in Dec 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro was very helpful. We enjoyed our stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Close to the center
Stayed 1 night in Apr 2024

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.
Stayed 6 nights in Jan 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jul 2024

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.
Stayed 3 nights in Apr 2023

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot pay with a credit card

This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.
Stayed 1 night in Dec 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gggg
Stayed 1 night in Sep 2023

6/10 Okay

CARLOS

It was okay but lacked a lot things. Too many to list.
Stayed 2 nights in Mar 2024

6/10 Okay

Luis

Liked: Staff & service
Bed very uncomfortable
Stayed 1 night in Apr 2024

2/10 Terrible

Lee

Disliked: Staff & service, property conditions & facilities, room comfort

AVOID or you’ll regret it!

The front desk staff was rude and unaccommodating. Though we arrived around 3:30 pm, about 30 minutes after check in began, he claimed there was only one room without a window available by the noisy lobby. He also claimed that they only accepted cash, even though neither Hotels.com nor the hotel indicated this. There was a lot of noise in the lobby restaurant and rooftop restaurant/club until 11 pm at night.
Stayed 3 nights in Jul 2022

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!
Stayed 2 nights in Jan 2024

6/10 Okay

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene bonito estilo, estás en una muy buena zona donde tienes todo cerca. Lo único que nos desagradó fue el internet, no sirve.
Stayed 1 night in Aug 2025

10/10 Excellent

Sonia Armida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, instalaciones super bien... Súper céntrico... Muy bien!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es excelente, tranquilo, magnífica vista, atención muy amable y proactiva, excepto la señorita que está en el día en la recepción, solo es cosa de ignorarla y ya.
Stayed 2 nights in Aug 2025

10/10 Excellent

Raul moises

Mil gracias
Stayed 2 nights in May 2025

10/10 Excellent

cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, se tienen todas las partes históricas muy cerca. Buena atención. Restaurante no lo probamos
Stayed 1 night in Jul 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel, tranquilo y muy limpio
Stayed 1 night in Jul 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.