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Hotel Xelhua

3.5 star property
Hotel Xelhua places travelers just steps from the Great Pyramid of Cholula while offering modern comforts including a restaurant and scenic rooftop café

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Photo gallery for Hotel Xelhua

View from property - Hotel Xelhua (San Pedro Cholula)
Dinner and brunch served, international cuisine - Hotel Xelhua (San Pedro Cholula)
Staircase - Hotel Xelhua (San Pedro Cholula)
Junior Double Room | Bathroom | Free toiletries, towels, soap, shampoo - Hotel Xelhua (San Pedro Cholula)
Interior - Hotel Xelhua (San Pedro Cholula)
Culture meets comfort at Hotel Xelhua near the Great Pyramid of Cholula. Enjoy international dishes at Malik restaurant, sip coffee at the rooftop café, and use high-speed WiFi to plan excursions. The staff offers attentive service and assistance with local tours.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Single Room

Individually furnished, laptop workspace, free WiFi, bed sheets

Executive Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Executive Double Room

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Junior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Junior Double Room

  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Signature Room (Master Sencilla con Jacuzzi )

Individually furnished, laptop workspace, free WiFi, bed sheets

Signature Room (Master Sencilla con Jacuzzi )

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Basic Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Basic Double Room

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Cholula, a neighborhood in San Pedro Cholula, Hotel Xelhua is near a train station. Great Pyramid of Cholula and La Virgen de los Remedios Sanctuary are notable landmarks, and the area's natural beauty can be seen at Cerro Zapotecas and Iztaccíhuatl-Popocatépetl National Park. Plaza de la Concordia and Capilla Real are two other places to visit that come recommended. Visit our San Pedro Cholula travel guide
Map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760

What's nearby

  • Great Pyramid of Cholula
    Great Pyramid of Cholula
    7 min walk - 0.4 miles
  • La Virgen de los Remedios Sanctuary
    La Virgen de los Remedios Sanctuary
    7 min walk - 0.4 miles
  • University of the Americas Puebla
    University of the Americas Puebla
    15 min walk - 0.8 miles
  • Plaza de la Concordia
    2 min walk - 0.1 miles
  • Capilla Real
    3 min walk - 0.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    29 min drive
  • Puebla Intl. Airport (PBC)
    16 min drive

Restaurants

  • Licorería San Pedrito
    2 min walk
  • Amalia
    2 min walk
  • Restaurant Bar La Lunita
    3 min walk
  • Terriel
    1 min walk
  • Jazzatlán
    3 min walk

About this property

Hotel Xelhua

Hotel near Great Pyramid of Cholula
Located close to Plaza de la Concordia and Ex-Convento de San Gabriel, Hotel Xelhua provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site international cuisine restaurant, Malik, offers brunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • Free self parking
  • Meeting rooms, a computer station, and a TV in the lobby
  • Luggage storage, a porter/bellhop, and a gift shop
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as thoughtful touches like free WiFi and dining tables.
More conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Malik

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Frequently asked questions

Is Hotel Xelhua pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Xelhua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Xelhua?

Check-out is at 1 PM.

Where is Hotel Xelhua located?

Located in Cholula, this hotel is within a 5-minute walk of Plaza de la Concordia and Capilla Real. Ex-Convento de San Gabriel and Great Pyramid of Cholula are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Xelhua Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 185 out of 393 reviews
Rating 8 - Good. 104 out of 393 reviews
Rating 6 - Okay. 58 out of 393 reviews
Rating 4 - Poor. 29 out of 393 reviews
Rating 2 - Terrible. 17 out of 393 reviews

Reviews

Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great views and location. Staff was friendly. Nice boutique hotel . WiFi inconsistent.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Velia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, friendly and helpful. Location of the hotel is great. It would be helpful to clarify they do not accept credit card payments.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, front desk very helpful
Stayed 1 night in Mar 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained, staff very friendly and helpful. Easy to find.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super amicable and attentive. The hotel was very picturesque and super clean. It has a covered parking, súper accesible.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

DULCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and helpful. Great Location
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Norma L

Liked: Cleanliness, staff & service, property conditions & facilities
Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location. It is close to the pyramid, the zocalo, the mercado, and much of the shopping areas. There are several interesting cathedrals nearby. The hotel itself is interesting. Some things are quirky, like all of the room keys look like they have been in service since colonial days, literally. They are keys that go into a large keyhole and the door locks internally to the door. The hotel was clean and the staff were very friendly and helpful. There is an elevator, if that is important to you. All of that said, there are some local traditions that might surprise you if you haven't had much experience traveling in Mexico. Local traditions include the setting off of fireworks to celebrate religious holidays, many times day and night. And there are a lot of religious celebrations. This makes it very interesting, having so many churches nearby. Have fun and enjoy the culture!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel We love it
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Great room.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro was very helpful. We enjoyed our stay.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in. Clean and cozy room. Really close to turistic attractions.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Cesar augusto

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy and room isn't clean. Only cash which makes it inconvenient for guests.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Close to the center
Stayed 1 night in Apr 2024
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jul 2024
Verified

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot pay with a credit card

This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gggg
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Rosa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and bathroom was very old, super noisy and the bathroom didn't have an outlet. The room was super cold that we weren't able to sleep. You have to pay for the breakfast and wasn't good at all. The hotel has a good location and the staff was friendly.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.
Stayed 6 nights in Jan 2025